Strategic Business Alliance
MANAGEMENT
Chris Dane
President
Day-to-Day Operations
Overall responsibility for managing both the revenue and cost elements of
Hickory
Peter Adamowich Jr
Managing Director, Sales and Partner Care
Agency Sales and Implementations
Partner Care
Oversee account management and service
Mark Lewington
CEO CTS Systems Inc.
Day-to-Day Operations
Responsibility for operations and Sales for CTS Systems
HICKORY GLOBAL PARTNERS: CUTTING-EDGE INNOVATION
Hickory is a travel management services company focused on
return on investment for agency and supplier partners alike
featuring:
Everything we do is driven to be the industry thought-leader
Visionary hotel incentive program
Robust air program
Worldwide car rental program
Diversified portfolio of ancillary travel services and tools
WHAT OUR PARTNERS SAY: HGP IS MAKING A DIFFERENCE
“It’s refreshing to see Hickory’s proactive and
supportive approach in helping Campbell
continue to be successful and we’re excited
about the robust offering of products and
services that Hickory has available.”
Ashley Andries,
Vice President of Operations, Campbell Resources Ltd.
“We’re happy as clams!”
Christie Ziegler,
Vice President Corporate Operations, Wyndham Jade
“The feedback from our agents on Hickory’s
implementation has been very positive! We look forward
to our partnership moving forward. Thanks!”
Holli Gribble,
Director, Client Services, World Travel Service
W E LCO M E O U R N E W EST PA RT N E R
…Hickory continues to grow!
NEW AGENCY PARTNER PROGRAM: Evolved Platform
3 Key Verticals: Hotel, Air, Car
Robust revenue sharing
Strong relationships
New Technology
Supported by:
PartnerHQ Business Intelligence Dashboard for comprehensive
data capture, analysis & planning
Centralized Revenue Management
Hotel Directory
Partner Care and all-around agency support
HICKORY HOTEL PROGRAM: Preferred Partners
24,000 properties across 5,760 cities in 152 countries
Up to 15% discount: Off of Best Available Rate
Fully Commissionable with Last Room Availability
Block Space Program: Negotiated contracts at more than 90 properties
worldwide including NYC, San Francisco, Denver, London, Amsterdam, Tokyo
and many more.
WHAT’S NEXT: Another New Hickory Partnership
A fully automated, hotel shopping service that
saves money by shopping daily to find the
best rate or to beat a rate that you currently
have reserved
Results show savings on 80% of all trips!
Continues to search for lowest fares or
drop in rate of any reservations made, up
to the day prior to travel.
…Hickory continues to grow!
WHAT’S NEXT: Another New Hickory Partnership
A fully automated, hotel service that helps to lock in your
hard earned commissions in case of last minute changes
on non-refundable room reservations.
Works like Stub Hub
Builds better rapport and trust with your clients
Enables travel agents to better compete with OTAs
…Hickory continues to grow!
H I C KO RY A I R P RO G R A M I N C LU S I O N S
Increased Earning Potential with upfront point-of-sale commissions
Worldwide service to almost 1,500 destinations on six continents
On-demand reseller of the world’s largest fleet of guaranteed jet aircraft.
Guaranteed Fleet of 700 Fully-Catered Light, Mid-Size and Heavy Aircraft
Short-notice availability, Best-in-Class booking response
Guaranteed recovery in the event of delays and mechanicals
Flexible, last-minute changes and cancellation terms
Safety & Security held to highest standards, exceed industry requirements
Stringent maintenance/operations with above-industry-standard pilot training
Latest security measures/procedures, in-house security staff, world-leading security
Enhanced Ground Proximity Warning and Traffic Alert and Collision Avoidance System III
Hickory Fixed Net or Commissionable Pricing Model & Agent-Friendly Program
Pricing includes taxes, aircraft, crew, repositioning, landing fees, de-icing, in-flight
onboard communications, Wi-Fi and catering, and more.
Preferred Supplier Spotlight:
Backed by the combined buying power of 4 private international
airfare companies:
C&H International
SkyLink
Hariworld
TransAm
Access directly from Hickory PartnerHQ - no additional sign-on
Retrieve the lowest and multiple fares in minutes
Published fare with or without commission and multiple consolidator
net fares search results
One click to book and order ticket with no new commands to learn
First, Business, Premium Economy or Regular Economy class
H I C KO R Y C A R P R O G R A M S
Hickory Preferred Partners
We are proud to offer quality partners supported
by exclusive CDP numbers for HGP members
H I C KO RY A N C I L L A RY P RO G R A M
Commission Recovery Services
Best In-Class Pricing on ECS
Emergency 24-Hour Service
Passport & Visa Processing Service
Travel Insurance
Revenue Sharing Program
Revenue Share:
How It Works
Program designed to reward HGP Agencies for
consistent participation.
We leverage the aggregate partner volume offering
the opportunity to earn multiple levels of revenue
sharing depending on participation level.
The Average agency earned $ 32,203.00
D A T A: A L O V E S T O R Y
HGP will convince you to love strategic planning
Businesses that make strategic
decisions based on data achieve
success faster.
Business intelligence helps you make
better decisions and stay ahead of
your competitors.
We are managing BIG DATA in the hotel
sector!
M I S S I O N : Make Your Business Better
S T R AT E G Y: P A R T N E R S H I P S , A N A L Y S I S , L E A D E R S H I P
Measurable ROI
Smarter Booking Behavior for Increased
Profitability
Enhanced Data
Improved Content Quality
New Solutions and Ongoing Opportunities
to Improve or enhance business
HGP Guarantees Positive ROI
DATA M I N I N G : Let Us Collect and Organize Data For You
Sample Custom Reports :
Daily “Push” Report (rate codes, preferred properties, attachment rate)
Daily Booking Report
Daily Agent Activity Reports
Monthly Commission Summary
Monthly Consumed Report
B U S I N ES S I N T E L L I G E N C E :
Hotel Detail
Traveling In The Future Report
Hotel Attachment Rate by
Agent
Revenue Prediction Report
Market Variance Report
Comparative Analytics
Agency Control to Run
Regular Reports
Commission Recovery Program
Our partners go after your money so you don’t have to.
Comprehensive reporting and quality assistance in
identifying, reconciling, tracking and realizing
enhanced revenue recovery opportunities.
Total Partner Commissions Recovered in 2013
$13,736,854*
*Does not include 3 NEW partners!
What’s New and Coming Up…….
What’s New and Coming Up…….
Talk With Us Today!
“The way to get started is to quit talking and
begin doing.”
— Walt Disney
Questions & Answers
Thank You for Your Partnership!