Learning and Development Programme April 2010 – March 2011 106755706 1 Contents Introduction 3 Key Priorities 4 Youth Connexions Resource Centre 5 Qualifications 6 Essential Training 11 Learning and Development Schedule for 2010/11- at a glance 12 Essential training courses 14 Continuous Professional Development 20 Workshops 33 Conferences 34 Hertfordshire County Council Management Development 35 Hertfordshire County Council Skills Development 36 Venues 37 Application Process 38 Application Forms 39 106755706 2 Introduction Building on our successes of 2009/10 we want to provide everyone in Youth Connexions with the professional development and support in order to continue learning in their role. The 2010/11 Learning and Development Programme aims to deliver support and development to new practitioners and experienced practitioners. We understand that workloads often make it difficult to commit to training days, to allow for this we have developed a series of workshop sessions. These 2/3 hour sessions are a good refresher for all practitioners and we’ve tried to offer a range of topics and skills. You will probably be aware of the Council for the Future programme which brings a number of challenges. In order to deliver a quality programme at good value we have had to make some changes: o o o o Workshop sessions will not have any refreshments provided Half day courses will offer tea and coffee only Full day courses will have tea and coffee, at the start and in morning and afternoon breaks. Lunch will only be provided if the venue does not offer any catering facilities or where these facilities may not be available Andrew Simmons Deputy Director Services for Young People 106755706 3 Key Priorities Welcome to the Youth Connexions Learning and Development Programme 2010/11 The key priority for Youth Connexions is to deliver the Youth Offer to the highest possible standard. To achieve this we need a flexible, highly motivated workforce with the skills, knowledge and confidence to help young people achieve their full potential and stay safe from harm. The following high profile activities and initiatives are regarded as critical for the fulfilment of YCH strategic objectives 2010/11: o NEET reduction o Impartial IAG, including an understanding of the breadth of curriculum available for 14-19’s, particularly online o Youth Work and Positive Activities – including the introduction of National Standards this year o Targeted Work to address specific need including diversionary activities Priorities 1. Embed the Youth Connexions strategy and business plan that clearly links to HCC CSF and HCTP through the Children and Young People’s Plan. 2. Ensure all practitioners have the knowledge, skills and ability to deliver an effective and differentiated service and a clear understanding of what is essential and desirable training for their role. 3. Develop a flexible workforce working towards the common core of skills and knowledge, whilst optimising professional specialisms, to ensure that all young people achieve positive outcomes. 4. Ensure all staff contribute effectively to working with partners, engaging at all levels appropriate to their role to achieve positive outcomes for young people, partnership working, clarity of responsibility and enhancing integrated practice. 5. Ensure that all practitioners have the underpinning knowledge and skills to support young people from diverse cultures and backgrounds to achieve the best possible outcomes. 6. Ensure that all practitioners understand their role and their contribution to the service, developing a common understanding of best practice, and a culture which celebrates success. 106755706 4 YOUTH CONNEXIONS RESOURCE CENTRE The Resource Centre contains around 3000 catalogued items: o o o Books Videos/DVDs Resource packs and games. A searchable database of these is maintained. In addition, around 30 journal titles, booklists, publishers’ catalogues, leaflets and press cuttings are held. There are substantial resources on many topics of particular relevance: o o o o o o o o youth culture communication skills bullying and conflict group work self-esteem sexual health and relationships substance misuse research and statistics on youth issues. A range of materials to support both professional and personal development is available. Most resources may be borrowed for up to a month. Fines are not charged but items which are required by another reader may be recalled. Overdue notices are issued and charges are made for lost or damaged books. Val Favell our Resource Librarian is on hand to help you find what you’re looking for and happy to give advice and answer any questions you might have. Opening Times The Resource Centre is normally open Tuesday, Wednesday and Thursday 8.00am– 6.00pm. Please telephone in advance before making a special visit. Opening outside these times is by arrangement. First Floor Farnham House Six Hills Way Stevenage Herts SG1 2FQ 01438 843348 (53348) Val.favell@hertscc.gov.uk 106755706 5 QUALIFICATIONS The following section gives information on the qualification routes for: 1. Youth Workers 2. Youth Support Workers 3. Personal Advisers 1. Youth Workers Youth Workers must already have a professional qualification in Youth Work, approved by the Joint Negotiating Committee (JNC) before they can be appointed into a Professional Range Worker post. The exception to this is where trainee posts are offered and the practitioner undertakes professional training as part of their duties. JNC qualifications are delivered by universities, and lists of validated courses are on the National Youth Agency (NYA) website: www.nya.org.uk 2. Youth Support Workers Youth Support Workers (YSW) may start their employment with Youth Connexions without any formal qualifications but they must complete the Youth Connexions Youth Work Induction and VRQ Certificate in Youth Work within 12 months of their start date. 3. Personal Advisers All Personal Advisers (PA’s) will need to hold a relevant professional qualification or be working towards one. New appointments to the service will be offered a choice of qualification depending on your role. There are two qualification routes for Youth Connexions Personal Advisers: A. Level 4 NVQ ‘Learning and Development Support Services for Children, Young People and those who care for them’ (LDSS NVQ) B. The QCG - Qualification in Careers Guidance 106755706 6 VRQ Level 2 Certificate in Youth Work Who Should attend? Youth Support Workers Course Overview The VRQ (Vocationally Related Qualification) is a nationally recognised qualification for Youth Support Workers from the awarding Body – City & Guilds. VRQ is a competence based taught course that assesses practice through the completion of work based tasks plus one observation by the line-manager. 6 Units – Candidates must complete 100%. Units Core/mandatory • Relationships with young people • Reflective practice in youth work settings • Equality in a youth work setting • Health, safety and welfare in youth work Optional (Chosen by service) • Design and development of sessions with young people • Evaluation of youth work activities Taught input will cover all 6 units. In addition taught input on (not assessed) – National agenda, YCH agenda and policies, Integrated Practice, Challenging Behaviour, Group Work, Values & Ethics, Learning & Development Dates The next VRQ will be running in October 2010. 10 training days are delivered over a 6 month period to allow time for completion of the tasks: Saturday 2 October 2010 Sunday 3 October 2010 Saturday 16 October 2010 Saturday 6 November 2010 Saturday 27 November 2010 Saturday 11 December 2010 Saturday 8 January 2011 Saturday 15 January 2011 Saturday 22 January 2011 Saturday 5 February 2011 . *Registrations already taken for this session . Application A further course will begin in the Spring of 2011. If you are interested in attending please discuss with your Line Manger. All candidates will need to attend 100% of the sessions and successfully complete the written work to achieve qualification. 106755706 7 NVQ Level 4 – Learning and Development Support Services for Children, Young People and those who care for them Who Should attend? Personal Advisers Course Overview This qualification is aimed at those working to deliver in-depth advice, guidance, and support to young people. It is part of the National Framework for Personal Advisers The course enables candidates to enhance their practitioner skills to help them achieve competence across a range of activities and interactions with young people and those who care for them. Units A total of 11 units 6 core units – Mandatory: o Evaluate the risk of abuse, failure to protect and harm to self and others o Evaluate and develop own contribution to the service o Develop interactions with clients o Develop and sustain arrangements for joint working between workers and agencies o Promote and maximise educational opportunities and achievements for individual children and young people o Ensure personal safety and security 2 ‘optional pathway’ units – Youth Connexions Mandatory: o Assist clients to decide on a course of action o Assist clients to plan the implementation of a relevant course of action 3 additional units from a choice of 4 units Optional if you already hold one of two existing relevant qualifications Compulsory to complete NVQ LDSS qualification: o Manage personal case load o Involve children and young people in the management and delivery of service provision o Enable group learning o Assist clients to review their achievement of a course of action Dates As required – please discuss with your Line Manager Application If you are interested in completing this qualification please discuss with your Line Manager. 106755706 8 Qualification in Career Guidance (QCG) Who Should attend? Personal Advisers Course Overview The post graduate qualification in careers guidance is one year full time or 2 year part time course. Although it is a careers guidance course, many Personal Advisers who have qualified via this route work in other sectors of advice and guidance, working with clients both short and long term. Units The QCG is offered locally at University of East London and South Bank University. The courses include a mixture of taught work together with practical and written assignments, and on the job training. UEL also offer practical one-to-one work for the interview skills module. A degree or relevant experience plus the confidence to work and study at post graduate level are required. Dates As required – please discuss with your Line Manager Application If you are interested in completing this qualification please discuss with your Line Manager. . 106755706 9 Learning and Development Programme Learning and Development programme activities are categorised in three sections: Essential: Review the essential table of training. This training is only mandatory for new practitioners and each course outline provides information on who the training is applicable for. You will not need to attend this training if you have previously completed it and/or the training is still valid. Continuous Professional Development: Learning and development activities designed to support your continuous professional development Workshops These two/three hour knowledge/skills based sessions are designed to support good practice and refresh on a number of key topics identified by staff Common Core of Skills and Knowledge There are six national common cores of skills and knowledge that all staff working with children and young people should be working towards. These were reviewed in July 2009 and March 2010 and the refresh has lead to some changes. The common cores of skills and knowledge are: Effective communication and engagement with children, young people and families Child and young person development Safeguarding and promoting the welfare of the child or young person Supporting transitions Multi-agency and integrated working Information Sharing To assist you in gaining these skills and assessing your own competence in these areas, each training programme that helps to equip you with these skills has been identified as such in the course description. 106755706 10 ESSENTIAL TRAINING The essential training you need to complete varies depending on your role. The table below details all the essential training for 2010/11. This training is mandatory for all new practitioners. You will not need to attend this training if you have already completed it nless the training has an expiry date or through supervision it is identified a refresher is needed. Role Personal Advisers Youth Workers (PRW’s) Including OSS Project Managers Employment Training Advisers Youth Support Workers and Youth Support Workers in Charge OSS Information Workers Employment Training Advisers Team Managers 106755706 Course Personal Safety Integrated Practice – 4 modules Safeguarding: The Child Protection Process from Recognition to Referral to Core Group NCFE Level 1 Award in Relationships and Sexual Health NCFE Level 1 Drugs Awareness Working with Individuals –Skills and Theory Personal Safety Integrated Practice – 4 modules Safeguarding: The Child Protection Process from Recognition to Referral to Core Group NCFE Level 1 Award in Relationships and Sexual Health NCFE Level 1 Drugs Awareness Health and Safety Co-ordinators Health and Safety Risk Assessment Fire Safety and Fire Risk Assessment VRQ Level 2 in Youth Work Integrated Practice (included in VRQ or previously Foundation Course) Safeguarding Introductory Awareness (included in VRQ or previously Foundation Course) NVQ Level 2 IAG Personal Safety Integrated Practice – 4 modules Safeguarding: The Child Protection Process from Recognition to Referral to Core Group AND Safeguarding: Inter-Agency Working Together – Effective Multi-Agency Planning Meetings Health and Safety - Appropriate to Agency 11 LEARNING AND DEVELOPMENT SCHEDULE May 2010 – March 2011 Course 2010 Brief Therapy C-card, Chlamydia Screening & Pregnancy Testing L2 Award in Food Safety in Catering Wednesday 28 July & Wednesday 11 August Tuesday 7 September Time 9.30 – 4.30 pm TBA 9.30 – 12.30 TBA 9.30 – 4.3 0 pm 9.30 – 4.30 pm 9.30 – 4.3 0 pm Developing Groupwork Skills Days 1 & 2 Developing Groupwork Skills Day 3 Sunday 26 September Wednesday 29 September Saturday 2 October Sunday 3 October Saturday 16 October Thursday 9 September, Friday 10 September (& 8 October) Thursday 8 October Relationships and Sexual Health VRQ Day 4 Thurs 21 & Fri 22 October Saturday 6 November TBA 9.30 – 4.3 0 pm Tuesdays 9 & 16 November Saturday 27 November 6.30 – 9.30 pm 9.30 – 4.3 0 pm Tuesday 7 December Saturday 11 December Saturday 8 January Saturday 15 January Thurs 20 & Fri 21 January Saturday 22 January Tuesday 25 January Saturday 5 February 22 February TBA 9.30 – 4.3 0 pm 9.30 – 4.3 0 pm 9.30 – 4.3 0 pm TBA 9.30 – 4.3 0 pm TBA 9.30 – 4.3 0 pm TBA Rights for Pregnant Teenagers and Young People VRQ Day 1 VRQ Day 2 VRQ Day 3 Exploring Anger & Aggressive Behaviour with Young People VRQ Day 5 C-card, Chlamydia Screening & Pregnancy Testing VRQ Day 6 VRQ Day 7 VRQ Day 8 Relationships and Sexual Health VRQ Day 9 Rights for Pregnant Teenagers and Young People VRQ Day 10 C-card, Chlamydia Screening & Pregnancy Testing 106755706 12 9.30 – 4.30 pm 9.30 – 4.30 pm Venue Application Robertson House, Stevenage YC Robertson House, Stevenage TP YC TP Breaks Manor , Hatfield Club de Havilland, Hatfield Robertson House, Stevenage Bowes Lyon, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage South Hill Centre, Hemel Hempstead Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage South Hill Centre, Hemel Hempstead Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage Robertson House, Stevenage YC YC TP YC TP TP TP Safeguarding Introductory Awareness Who Should attend? Mandatory for Youth Support Workers ho have not completed VRQ Course Overview This 3 hour session gives you a solid introduction and awareness of the issues surrounding safeguarding. It will help you to develop awareness of, and the ability to act on concerns about, the safety and welfare of children and young people. Learning Outcomes By the end of the training participants will be aware of: • Possible indicators of harm • What to do if they have concerns about children in order to safeguard and promote the welfare of children • What will happen once they have informed someone about those concerns and the further contributions they will be asked or expected to make to the processes • Some basic information and background about the legislative framework within which children’s welfare is safeguarded and promoted. Dates / venues Further dates to be arranged. Please email Linda.young@hertscc.gov.uk to pre-book Application Youth Connexions application form Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person Information Sharing Multi-agency and integrated working 106755706 13 The Child Protection Process from Recognition to Referral to Core Group (2 day course) Who should attend? All Personal Advisers, Youth Workers, OSS Project Managers, Team and District Managers Those who work regularly with children and young people, and with adults who are carers, and who may be asked to contribute to assessments of children in need. This group should have a higher minimum level of expertise: a fuller understanding of how to work together to identify and assess concerns, to plan, undertake and review interventions. Pre-requisite – Introductory Awareness Training (or equivalent basic training) Course Overview To provide an interagency context to consider and develop essential skills and knowledge around key areas of the child protection process from recognition, child protection conference to Core group. Learning Outcomes o o o o o Be aware of research findings and evidence based practice in relation to safeguarding children Effective working together around assessment and analysis- appreciation of interagency roles and responsibilities Focus on interagency working around every child matters which are - being healthy, staying safe, enjoy and achieving, making a positive contribution, achieving economic well-being and how to provide services around the needs of children and young people Understanding barriers of communication and ways to overcome them To be able to prepare for child protection conferences including information sharing and developing skills in effective communication. Dates / Venues Monday 6 and Tuesday 7 September Monday 1 and Tuesday 2 November Monday 10 and Tuesday 11 January 2011 Tuesday 1 and Wednesday 2 March 2011 9.30 – 4.15 pm All dates at Hertfordshire Development Centre, Stevenage Application: Online booking form https://www.hertsdirect.org/websurveys/cgi-bin/qwebcorporate.cgi?idx=VQBGJQ Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person Information Sharing Multi-agency and integrated working 106755706 14 Safeguarding Inter-Agency Working Together – Effective MultiAgency Planning Meetings Who should attend? All Area Team Leaders and District Managers are required to complete this one day course in addition to the 2 day Recognition to Referral to core group training. A total of 3 days training. Pre-requisite – Introductory Awareness training (or equivalent basic training) Course Overview Aim of the course: 1) To improve inter-agency practice and understanding of strategy meetings, child protection conferences, core groups and child in need / child protection plans 2) To enhance the skills and contribution of each agency representative resulting in effective contribution at multi agency planning meetings. 3) To ensure each agency representative is aware of their role in the creation, monitoring and review of effective child in need / child protection plans Learning Outcomes o o o o o o Be familiar with the HSCB procedures in relation to strategy meetings, child protection conferences, core groups and child protection plans Increase knowledge of your role in, and the purpose of, strategy meetings, child protection conferences, core groups and child protection plans Understand your own role and other agency roles and responsibilities in carrying out all aspects of child protection conferences, plans and core groups Development of skills and confidence in your ability to contribute effectively to the process of Interagency planning and working together in line with ‘Working Together to Safeguard Children’ (2006) To understand the importance of remaining child focused whilst pursuing the effective inclusion of families in the child protection process. To develop skills in information gathering, report writing for conference and in appropriately challenging colleagues Key focus will be to give lessons from Serious Case Reviews in Hertfordshire Dates / Venues Monday 4 October Wednesday 1 December Tuesday 1 February 2011 Hertfordshire Development Centre, Stevenage 9.30 6.15pm Application: Online booking form https://www.hertsdirect.org/websurveys/cgi-bin/qwebcorporate.cgi?idx=VQBGJQ 106755706 15 Integrated Practice Who Should attend? All Personal Advisers, Youth Workers, OSS Project Managers, Team and District Managers Course Overview The training is for practitioners who are new to integrated practice. You should complete the introductory session and all three modules in order to build up a range of skills around integrated practice. The modules will also be a chance for practitioners to look at case studies and talk about any practice issues that may have arisen. Learning Outcomes The modules allow practitioners to develop their knowledge on: 1. Integrated Practice Training Introduction to processes for the delivery of integrated practice; be able to use the Common Assessment Framework (CAF); to understand the Team Around the Child (TAC) approach and methods; to understand the roles and responsibilities of the TAC and the Lead Professional 2. Information Sharing To understand the importance of information sharing in relation to the wider integrated practice programme; to understand the 7 golden rules; to be aware of confidentiality and the need to break it in certain circumstances; to understand ContactPoint and how it will help you to share information. 3. Skills for Engagement and Assessment To enable participants to gain confidence in skills needed to carry out engagement with young people, families and other agencies; to understand the use of open and closed questions; to be able to facilitate an assessment; to explore and gain new skills and techniques for assessing 4. Managing and supporting others working in CAF Implementing the integrated practice process with teams – designed for managers and assistant managers Dates / venues Dates and Venue See Page 18 for dates, all training is based in New Barnfield, Hatfield Application Booking is via an online booking form www.hertsdirect.org/iptraining. Reference to Common Core of Skills and Knowledge Effective communication and engagement with children, young people and families Child and adolescent development Support transitions Multi-agency working Information Sharing 106755706 16 To book a place visit www.hertsdirect.org/iptraining. Enquiries email – ipinfo@hertscc.gov.uk Summer Programme 2010 now available on Youth Connexions website 106755706 17 Integrated Practice - E-learning The Integrated Practice e-learning packages are a great way for practitioners, managers and support staff to brush up on skills and knowledge around integrated practice and information sharing. They can be used as a refresher if you have attended integrated practice training or as an introduction to integrated practice if you have not. However, they are not intended, and do not replace, the modular training. How do I access e-learning? Common Assessment Framework http://www.kwango.com/hcccaflogin Information sharing http://www.kwango.com/hccislogin Integrated working http://www.kwango.com/hcciw1login Lead Professional http://www.kwango.com/hcclproflogin ContactPoint http://www.kwango.com/hcccptlogin Please use the table below to access e-learning packages. If you have any questions please email caf-elearning@hertscc.gov.uk Use any of the following: CAF Username CAF Password Csf hertscccsfcaf hcccsf03caf Vol Sec hertsccvolseccaf hcccsf05caf IYSS hertscciysscaf hcccsf06caf Int Working Username Int Working Password Csf hertscccsfcaf hcccsf03caf Vol Sec hertsccvolseccaf hcccsf05caf IYSS hertscciysscaf hcccsf06caf Info sharing Username Info sharing Password Csf hertscccsfiwk hcccsf03iwk Vol Sec hertsccvolseciwk hcccsf05iwk IYSS hertscciyssiwk hcccsf06iwk Lead Professional Username Lead Professional Password CSF hertscccsflp hcccsf03lp Vol Sec hertsccvolseclp hcccsf05lp IYSS hertscciysslp hcccsf06lp ContactPoint Username ContactPoint Password hcccpt hcccpnt All 106755706 18 Working with Individuals – Interview Skills Who should attend? Personal Advisers and Youth Workers , OSS Project Managers Course Overview To understand and work with the communication skills needed to help and encourage young people when working on a one-to-one basis To recognise the need for structuring effectively the time spent when working individually with clients Learning Outcomes Using communication skills effectively to develop young people's self-awareness Reflective Skills Exploring phase of 1-to-1 work Space, Pace & Pauses Midstage phase of 1-to-1 work Types of Questions Action Planning Review initial needs & concerns of group Dates / Venues 2 and 16 September 2010 9.30 – 4.30 pm Delta House, Letchworth Application Youth Connexions application form Trainer HCS Reference to Common Core of Skills and Knowledge Effective communication and engagement with children, young people and families Supporting transition 106755706 19 Working with Individuals – Theory Who should attend? Personal Advisers, Youth Workers, OSS Project Managers Course Overview To understand a variety of models and theories that relate to young people and their situations Learning Outcomes To understand how to structure effectively the time spent with a young person To recognise how theories help us to further understand the young person and their situation To look for possible alternative ways forward when assisting a young person Dates / Venues Thursday 23 September 2010 9.30 – 4.30 pm Delta House, Letchworth Trainer HCS Application: Youth Connexions application form Reference to Common Core of Skills and Knowledge Supporting transitions 106755706 20 NCFE Level 1 Certificate in Drug Awareness Who should attend? Personal Advisers, Youth Workers, OSS Project Managers Course Overview This 3 day course provides a national qualification in drug awareness and equips staff to deliver basic drug education to young people. It offers both a national and Hertfordshire perspective and is an invaluable course for anyone working with young people. Learning Outcomes NCFE Objectives: To enable the participants to: Show an awareness of the types of drugs and why they are used Show an awareness of the social and personal effects of drug use and how these are commonly portrayed Show an awareness of society’s perceptions of and responses to drug use All of the above objectives will be delivered so that they relate to young people. Additional Objectives: In addition to the NCFE objectives the training will enable participants to: Understand the national and Hertfordshire drug strategies and plans relating to young people. Know how to manage drug-related incidents, including basic life support. Distinguish between young people’s substance use of an experimental nature and harmful substance use. Examine the resources that can be used with young people for drug education. Know which agencies to refer young people to for further support and care. Talk with confidence to young people about drugs. Dates and Venue Dates and venues to be agreed. Please pre-book by emailing Linda.young@hertscc.gov.uk Weekday and weekend course available – please state your preference when emailing Trainer To be confirmed Application: Youth Connexions application form Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person 106755706 21 Personal Safety Who should attend? Personal Advisers, Youth Workers , OSS Project Managers, Team Managers Course Overview This Personal Safety course is suitable for all staff working in lone working situations, including working outside normal hours, and front line staff dealing with clients and/or members of the public. Learning Outcomes This course is intended to provide positive, practical guidance to help staff recognise and avoid potential violence and aggression. It can be adapted to allow staff to plan and minimise the risk in the working environment. Dates / Venues Further dates will be added Robertson House, Stevenage Application: This is an HCC course so please apply through ESS or using the HCC application form at end of Training Calendar. Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person 106755706 22 NCFE Level 1 Award in Relationships and Sexual Health Who should attend? Personal Advisers, Youth Workers, OSS Project Managers Plus any staff delivering C-Card, Chlamydia and Pregnancy Testing as part of their role must complete this course before attending C-card, Chlamydia and Pregnancy testing (page 27) Course Overview This two day course covers key areas in “Relationships and Sexual Health”. You will develop your knowledge of the biological processes and terminology, of relevant legislation and your awareness of identity and diversity You will build an awareness of contraception and sexually transmitted infections within sexual health and relationship issues. (accreditation is currently pending but should be confirmed shortly) Learning Outcomes Be aware of what is meant by Sex and Relationships Know facts and information about Sexual Health Be aware of facts and information about Contraception Know some facts / information about HIV & other Sexually Transmitted Infections Dates / Venues 2 day course Contact Christine Kirby Christine.kirby@hertscc.gov.uk Thursday 20 and Friday 21 January 2011 Robertson House Time: TBA Application: Teenage Pregnancy application form Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child 106755706 23 CONTINUOUS PROFESSIONAL DEVELOPMENT Exploring Anger and Aggressive Behaviour with Young People Who should attend? Suitable for those working with young people in a range of settings, including youth centres or projects, one stop shops and schools. Course Overview The training comes complete with session plans and tools to facilitate 1:1 or small group work sessions with young people to explore anger, enabling them to express emotions more positively. This practical training is a basic introduction for anyone looking to develop short anger management programmes in a non-therapeutic environment Learning Outcomes o o o o o How to put together a short course that explores feelings of anger and ways to express emotions positively Ideas for exploring with young people 'triggers' that can lead to aggression Ways to discuss feelings to develop emotional literacy Simple techniques to reduce stress, understand and express feelings Ways to set and review goals Trainer External - Vanessa Rogers Dates / Venues Tuesdays 9 & 16 November, 2 evenings (6.30 – 9.30 pm) Robertson House, Stevenage Trainer External – Vanessa Rogers Reference to Common Core of Skills and Knowledge Effective Communication and engagement with children, young people and families Child and young people development 106755706 24 Behaviour Management Who should attend? This two day pilot course is designed for anyone dealing with challenging behaviour in young people, either in a group setting on individually. The practical session will explore some techniques to help you deal with difficult situations. Course Overview Challenging behaviour is no easy task, this course provides you with both theory and practical applications to help you deal with real situations. The course will cover managing individuals and groups. Learning Outcomes Participants will: o Explore a range of 'misbehaviours' young people might exhibit, the possible drivers for such behaviour and the possible impact on workers o Consider a range of proven behaviour management techniques and when best to apply them o Consider the influence workers have in escalating or de-escalating behaviour in young people o Become familiar with a continuum of personal behaviour management styles and the advantages and disadvantages of each style Trainer Deborah Leedham Dates / Venues 2 days Thursday 10 and Friday 11 June 2010 9.30 – 4.30 pm Robertson House, Stevenage No further dates at present Application: Youth Connexions application form Reference to Common Core of Skills and Knowledge Effective Communication and engagement with children, young people and families Child and young people development 106755706 25 C-Card, Chlamydia and Pregnancy Testing Who should attend? Practitioners who offer this service. Must have attended two day Sexual Health Foundation. Course Overview Learning Outcomes Chlamydia Screening Training Aim: To ensure that staff can competently provide a Chlamydia Screening test Learning outcomes: By the end of the session participants will: Understand Hertfordshire’s policies relating to Chlamydia screening. Be aware of the consequence of untreated Chlamydia Be able to explain the test; reason for testing and the contact arrangements for the results. Be able to provide a test and complete the related paperwork Know which agencies to refer to if necessary Pregnancy Testing Aim: To ensure that staff can competently provide a pregnancy test. Learning outcomes: By the end of the session participants will: Understand Hertfordshire’s policies relating to Pregnancy Testing Understand the menstrual cycle Know when emergency contraception can be used and where it can be obtained Know basic information about potential options if pregnant Be able to prepare young people for the test and the result. Be able to provide a test and complete the related paperwork Be aware of some of the challenging questions/issues young people may raise Know which agencies to refer to if necessary 106755706 26 C-Card Training Aim: To ensure that staff can competently register a young person to the C-Card scheme Learning outcomes: By the end of the session participants will: Understand Hertfordshire’s policies relating to the C-Card scheme Be able to complete the c-card registration paperwork Be able to provide a condom demonstration Understand & be able to promote lube use Be aware of some of the challenging questions/issues young people may raise Know which agencies to refer to if necessary Dates / Venues Tuesday 7 September 2010, Robertson Contact Christine Kirby House Christine.kirby@hertscc.gov.uk Tuesday 7 December 2010, South Hill Centre, Hemel Hempstead Tuesday 22 February 2011, Robertson House Application: Teenage Pregnancy application form Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person Child and young person development 106755706 27 Emergency Life Support for Adults Who should attend? Youth Workers, OSS Project Managers, Youth Support Workers in Charge This course deals with serious conditions and incidents. It is ideal if you would like to be trained in CPR skills and know what to do when initially faced with an emergency. Course Overview The course covers emergency life support techniques and will teach you how to deal with accidents and injuries involving an adult. Whilst the title of this course is life support for adults, it is the most appropriate life support training for working with adolescents Learning Outcomes This course deals with serious conditions and incidents and addresses: Communication and casualty care Managing an incident Looking after yourself and the casualty Adult resuscitation Treatment of: - choking in adults - severe bleeding and chest pains - an unconscious casualty Dates / Venues Trainer TBA St John Ambulance Application: Youth Connexions application Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person 106755706 28 Level 2 Award in Food Safety in Catering Who should attend? Youth Workers, Youth Support Workers in Charge, Youth Support Workers At YCH venues where the coffee bar sells or provides wrapped, prepared or cooked foods, and sealed drinks or hot drinks in disposable cups, at least one member of staff should meet the minimum requirements of basic food handling. Course Overview Run by the Chartered Institute of Environmental Health this one day training course is designed for anyone working in a catering, where food is prepared, cooked and handled. In order to gain this QCA accredited qualification you will need to successfully complete a multiple choice examination Learning Outcomes The qualifications cover the following topics: Understand the basic requirements of the Food Safety Act 1990 and the Food Hygiene (England) Regulations 2006 Understand the characteristics of food safety hazards and their potential to cause harm Understand methods of preventing food poisoning including maintaining temperature control, cooking, hot holding and reheating, safe food handling and storage Understand the need for high standards of personal hygiene Recognise the need for high standards of hygiene and cleanliness in food premises Dates / Venues Trainer Sunday 26 September 2010 9.15 – 4.30 pm Breaks Manor, Hatfield A further date will be added External – FST Training Application: Youth connexions application form Reference to Common Core of Skills and Knowledge Safeguarding and promoting the welfare of the child or young person or young person 106755706 29 Developing Group work Skills Who should attend? This course is for those who have not practiced groupwork before, or who wish to build and develop their existing knowledge. Suitable for anyone working with young people aged 13-19 in non-formal education settings. Course Overview The course explores key theories, dynamics and processes in working with or leading groups, as well as developing personal groupwork facilitation skills. Learning Outcomes By the end of the course participants will have: Explored group work theory An understanding of group processes and dynamics. Considered the positive and negative roles within groups. Considered strategies for dealing with difficult members and situations. Explored leadership and leadership styles Taken part in groupwork activities Reviewed a range of groupwork resources & acquired ideas for their own practice Reflected on groupwork practice Experienced co-working and leading groups. Dates / Venues Thursday 9 & Friday 10 September and Friday 8 October (9.30 – 4.30 pm) Robertson House, Stevenage Trainer External – Vanessa Rogers Application: Youth Connexions application form Reference to Common Core of Skills and Knowledge Effective communication and engagement with children, young people and families 106755706 30 Excellent Youth Work Who should attend? Youth work teams Course Overview This 3 day rolling programme will be delivered in your District Team Learning Outcomes Local and District wide Needs Analysis – day 1 Knowing your community Identifying needs with partners (schools, DCTP, district council, voluntary sector) Reallocating resources Planning, Delivering and Evaluating Your Curriculum Programme – day 2 How to use data, feedback and other information to plan a quality curriculum programme Planning your curriculum programme with your staff team and young people Planning to work with large / good numbers Evaluation and recording Recorded and Accredited Outcomes – day 3 Identifying opportunities for young people to gain recorded and accredited outcomes. Using YCH forms Dates / Venues Trainer 3 day course, dates to be confirmed To be confirmed Application: Will be arranged locally Trainer Internal – various Reference to Common Core of Skills and Knowledge Effective communication and engagement with children, young people and families Information sharing 106755706 31 Brief Therapy Who should attend? All staff Course Overview The course will help practitioners working with young people to manage the range of issues they present using Solution Focused thinking and a variety of techniques that work to promote change. Learning Outcomes Learning Outcomes: This is a very practical course where you will be: Introduced to Brief Therapy - what is Brief Therapy? Exploring a range of solution focused brief therapy techniques that will help you work with Young People Participate in practical workshops where you will have an opportunity to practice these techniques including: The miracle question Scaling Exception Seeking Use of Metaphors Goal Setting and more... Dates / Venues Trainers 2 day course 28 July and 11 August 2010 9.30 – 4.30 pm Internal - Maureen Linsdell and Louise Gorrod Robertson House, Stevenage Application: Youth Connexions application form Reference to Common Core of Skills and Knowledge Effective communication and engagement with children, young people and families 106755706 32 WORKSHOPS Responding to feedback from staff these sessions have been arranged in various venues and at different times to accommodate the staff work patterns. Aimed at all staff some are obviously more tailored to certain roles but if you are interested in attending please discuss with your Line Manager. These courses can be delivered flexibly with staff teams. These two/three hour sessions are designed to support good practice and also provide you with practical skills. These sessions will also provide you with an opportunity to network with colleagues, share experiences / expertise. Places will be limited to a maximum of 20 people. The following workshops are currently being developed: 1. 2. 3. 4. 5. 6. 7. 8. 9. Top 10 Positive Activities – Quality Curriculum ideas for Youth Workers Top 10 things to do on the streets – Best Practice in Detached work Benefits / Money Matters Planning and Delivering quality Holiday Programmes Top 10 ideas for planning and delivering Friday & Saturday evening events Successful Offsite Visits Equality and Diversity (link timings with national events/days etc) Successfully promoting the project and programme Evaluating and recording youth work Dates and times We are looking to schedule these sessions in a number of locations and hold daytime and evening sessions where appropriate. A full schedule will be available as the workshops are finalised. If you have a topic you think would be suitable for a workshop session please email your request with some background information to Kerry.Bryant@hertscc.gov.uk Other courses to be included in the programme IAG sessions to provide PAs with the skills and knowledge to help young people understand and decide on the widening range of learning options including Foundation Learning Solution Focused Supervision 106755706 33 CONFERENCES Youth Connexions Hertfordshire 2010 Conference All Youth Connexions staff are invited to our annual conference. More information will be available and the date will be confirmed shortly External Conferences We appreciate the value of attending external conferences but are aware that this normally results in an expensive cost for the benefit of only a few people. We recognise that we must attend certain events but in order to ensure that we share the benefits with all our colleagues we will ensure that there is an even distribution of attendance throughout the District Teams. _____________________________________________________ 14-19 Conference The date for the Annual 14-19 Conference is Tuesday 16 November - all day in Robertson House, Stevenage ____________________________________________________ 106755706 34 Management Development HCC Learning and Organisational Development Team run a number of Management training courses. Some that may be of interest are highlighted below: Managers Induction All newly appointed Managers should attend the Management Induction. This two day rolling programme is suitable for any new managers who have already started since 1 December 2009. Click on the link below for more information on the course and details on how to book yourself or a new Manager onto the induction. http://connect.hertscc.gov.uk/connect/people/learndev/managersinduct/?view=connect Manager Lite Bites These short 2 hour sessions cover a variety of HR related topics to enable you to put policy into practice. o Lite Bite - Disciplinary & Grievance o Lite Bite - Equalities & Diversity o Lite Bite - Flexible Working o Lite Bite - Harassment & Bullying o Lite Bite - Health & Attendance o Lite Bite - Individual Performance o Lite Bite - Managing Change o Lite Bite - Performance Appraisal o Lite Bite - PMDS o Lite Bite - Recruitment o Lite Bite - Safe Staffing Recruiting Managers All recruiting Managers should attend the Recruitment Excellence course; this training is valid for 4 years after which you should attend the Recruitment Update course as a compulsory refresher. You will also need to complete Personal Interview training run by CSF L&D. For more information on management and development courses http://connect.hertscc.gov.uk/connect/people/learndev/landdcontact/13852434/SDCP /MLD/?view=connect 106755706 35 HCC Skills Development Hertfordshire County Council’s Learning and Organisational Development team run a series of training courses. Induction Two induction courses can be booked for new staff members CSF Induction – half day session covering CSF, HR policy and procedures and H&S ICT Induction – half day session is a good introduction to HCC systems http://connect.hertscc.gov.uk/connect/people/learndev/landdcontact/13852434/SDCP /induction/?view=connect ilearn HCC e-learning platform can be accessed from anywhere with an internet connection. You can register yourself on the site, once you’ve logged on you can complete the following online learning modules: Hertfordshire Induction H&S Induction – should be completed by all new starters Manual Handling – refresher course only, must complete the instructor led training Risk Assessment - refresher course only, must complete the instructor led training More modules will become available throughout the year and we will keep you informed of any that may be of interest. http://www.learningpool.com/hertfordshire/ Skills Programme HCC run a number of skills programmes throughout the year. You will need agreement from your Line Manager and Budget holder before confirming a place on these courses. For more information on the courses available see: http://connect.hertscc.gov.uk/connect/people/learndev/corptrg/skillsdevman/?view=co nnect Application Process: Two options for booking on HCC training courses: 1. All HCC training courses can be booked via ESS or alternatively 2. Complete HCC application form on page 43 and send to Linda Young who will complete budget details and forward to HCC. HCC will then contact you with booking confirmation. 106755706 36 VENUES In order to reduce costs spent on venues, all Learning and Development activities will be delivered at the following venues only. This will enable us to take advantage of special rates. Robertson House, Stevenage, Stevenage http://connect.hertscc.gov.uk/connect/waywework/tw3office/tw3train/tw3hdc/?view=c onnect Apsley One / Apsley Two http://connect.hertscc.gov.uk/infobase/docs/pdfstore/apsleymap.pdf Breaks Manor Youth Centre, Hatfield http://connect.hertscc.gov.uk/comdirectory/comvol/youth2y/ytgclub4y/yclubshat5y/11 351665?view=connect Delta House, Letchworth http://www.hcs.co.uk/how-to-find-us.asp Mid Herts Music Centre, Hatfield http://connect.hertscc.gov.uk/infobase/directories/hcc/csf/lse/117618/music/1324575 0/119002/mhcfma/?view=connect Bowes Lyon Centre, Stevenage http://connect.hertscc.gov.uk/comdirectory/comvol/youth2y/ytgclub4y/yclubsknebstev 5y/638335?view=connect New Barnfield, Hatfield http://connect.hertscc.gov.uk/atozofservices/mainhccoffices/nebardir/?view=connect 106755706 37 APPLICATION PROCESS 2010 sees a change to the way you can book on to Youth Connexions training courses. Coming soon you will be able to book onto Youth Connexions training courses using ESS. We will notify you when this functionality becomes available Don’t worry if you don’t have access to ESS you can still apply using the paper based form. . To secure your place on a training programme please complete the appropriate application form/booking system. Each course outline will give you the application booking process information. We have a number of sources for our training programme 1 2 3 4 Training Provider Youth Connexions Hertfordshire Safeguarding Children Board Hertfordshire Children Trust Partnership – Integrated Practice training Hertfordshire County Council – Learning and Organisational Team Booking Process ESS Application form (not yet available) Page 41 Online booking form Online booking form only ESS Application form Page 43 It is important that all Youth Connexions Application Forms are returned to: Linda Young, Senior Support Officer, Professional Practice Team Telephone: 01992 901512 Email: linda.young@hertscc.gov.uk Address: Cambridge House, No. 6 Bluecoats Avenue, Hertford, SG14 1PB 106755706 38 YOUTH CONNEXIONS TRAINING APPLICATION FORM Name of Training: Date(s): Venue: Note: We endeavour to please most people most of the time; however, if you have been allocated a place on a training programme and you do not attend on the day, it will be necessary to pass the cost of your non-attendance on to your agency. In this way we can ensure the effective use of the training budget at our disposal. To avoid this charge being made we need to know in advance if you are not able to attend the training programme. A week's notice would be appreciated. We are sure you will understand the reason for this action being taken. Your non attendance on a programme could prevent someone else attending. Thank you for your co-operation. If you cannot attend a course and wish to nominate a person to take your place, please contact Linda Young on 01992 901512 (comnet 41512) first as there may already be a waiting list! Name: Team: ………………………………………….…..…………………………… ...…………………………………….…………………………………….. Work Address: …………………………….…………………………………………. ……………………………………………….………………………………………….. Tel No: ………………………… Work Mobile: …………………………………….. Email:………………………………………Fax No:………………………………….. Job role ………………………………………………………………………………… Name of Line Manager ………………………………………………………………. Please outline your reasons for applying for this course: 106755706 39 Disabled parking space Wheelchair access Sign language interpreter Lip speaker Induction loop Information on tape Information in braille Helper attending Dietary requirements, please specify ………………………………………………………………………………………… ………………………………………………………………………………………… ………………………………………………………………………………………… I shall attend if allocated a place and I have read the note above: Your signature::…………………………………… Date: ……………………………… I support this application and authorise time to attend: Line Manager’s signature: ……………………………… Date: ……………………… Your Agency Training Manager’s signature: …………………………………… (if a requirement of your agency) Date: ………………………… Return to Linda Young, Youth Connexions, Cambridge House, No. 6 Bluecoats Avenue, Hertford, SG14 1PB Tel : 01992 901512 email: linda.young@hertscc.gov.uk 106755706 40 PHR005A LEARNING & DEVELOPMENT EVENT BOOKING FORM User Guidance Notes Please fully complete this form in block capitals or electronically as a word document Attendees and their Line Managers should refer to the course content information to ensure that any basic skills/experience requirements are met and that the course is suitable for development needs Please note that failure to attend the course or cancel your reservation prior to the course may incur charges and may affect your selection for future courses Completion of this form does not automatically guarantee a place – confirmation of a place will be sent to the individual For external attendees, please ensure that your company address details are provided rather than your home address For internal attendees, this form should be sent to your Learning & Development contact once it has been approved by your Line Manager and the Budget Holder (where there is a charge indicated in the course joining information). This form may be authorised by email forwarded from the attendee, to the Line Manager and Budget Manager (where there is a charge for the course) and finally to the departmental Learning & Development contact. If you have any comments or suggestions about the design or functionality of this form, please call the SHARP Help Desk on 28488 or by email to sharpsupport@hertscc.gov.uk Event details Event title First preferred date Event reference number Second preferred date Attendee details Internal attendee (for HCC employees) Title (e.g., Mr/Mrs/Ms) Personnel number Telephone number First name Last name Fax number Job Title Email address for course correspondence Department/School Section/Team/Unit Work Location External attendee (for non-HCC attendees) Please ensure this section is fully completed since this information will be used for course correspondence Title (e.g., First name Mr/Mrs/Ms) Last name Job Title Organisation name Organisation Building Name/Street Number Street Town/City County Post Code Contact name Fax number Telephone number Email address 106755706 41 I have completed and attach the HCC equalities monitoring form Briefly describe your role What do you hope to get from this event? To help us to meet your needs Are you interested in car sharing? Please tick () if you require any of the following to ensure you can play a full part and learn on the programme. HCC is committed to sustaining the environment by encouraging car sharing. Disabled parking space Wheelchair access Sign language interpreter Lip speaker Induction loop Information on tape Information in braille Helper attending Dietary requirements (please give details below) Any other requirements, please specify: To aid this process we can provide some basic details, which can be used to organise your own arrangements to car share. If you are willing to car share, please complete the following: Tell us where you are travelling from: Please provide a contact number that you would be happy for us to share with others (if different from your telephone number given above) Internal External Attendee and Line Manager Agreement and Authorisation Attendee Line Manager I confirm that I have read the course outline and meet any pre-attendance requirements of the course, where these are necessary and specified for participation. Signature / email address I confirm that this course supports the attendee’s learning and development needs and that they will be supported in applying the learning in relation to their job responsibilities. Signature / email address Print Name Print Name Date Date Departmental L&D and Budget Approval Budget Holder Departmental L&D Contact Signature / email address Signature / email address Print Name Print Name Cost Centre Date SAP Administration Date actioned 106755706 SAP reference 42 106755706 43