Study Guide Mid Term

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IST 285

Midterm exam

Study Guide

Midterm exam is Wednesday night, June 18. The test will be in two parts:

Part 1: Short Answer

Part 2: Hands-On Work using Excel and Access

The test will cover Chapters 1 – 5 of your text.

Chapter 1

Explain how some NBA teams are using technology to analyze the strengths and weaknesses of individual players.

What is a business information system?

Explain the difference between data and information.

List and describe three of the six reasons given by the author why information systems are so essential for running and managing a business today.

List and describe the four-step method for business problem solving.

Describe the operation of the Dirt Bikes Company.

Create Access queries to answer questions about a particular company (p.31).

Chapter 2

Explain a challenge Tupperware faced a few years ago.

Our text describes

Explain how an information system can support the Sales and marketing division of a company.

How did Google modify its traditional hiring practices?

Be able to generate Excel charts to compare data

Be able to use the DAVERAGE function in Excel

Chapter 3

How has the Apple iPod and iTunes changed the music industry?

Describe Porter’s competitive forces model and the five forces that are part of this model.

What is Low-cost leadership?

What is product differentiation?

Whay is a market niche?

What is customer and supplier intimacy?

What problem did Parker Hannifin have with its product pricing strategy? How did they fix this problem?

 Explain the “value chain model”.

Describe an example of a disruptive technology.

Which activities at Dirt Bikes create the most value?

What are Dirt Bikes major competitors?

Queries to determine the average length of stay per room.

Chapter 4

List and describe three types of computers available today.

Explain the client/server mode of computing.

What is the typical memory size of a desktop computer?

What is the typical secondary storage size of a desktop computer?

What is the difference between memory and storage?

Name and describe three different types of servers.

Name and describe a major type of software used in business.

List and describe two major PC operating systems.

Where can you purchase software on-line?

Where can you purchase PCs on-line?

Chapter 5

How does a relational database organize data? Tables, records, and fields.

What is a primary key?

What is a foreign key?

What is referential integrity?

What is a database query?

What is an object-oriented database management system?

What is a data warehouse?

Be able to set up an Access database.

Be able to develop queries to answer specific questions about the data.

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