Fife Council File Plan Version 1.6 Name Coverage Creator Date.Created Date.Issued Date.Modified Content UK Archive & Records Management Team, Performance & Organisational Support, Fife Council 13/12/2004 13/12/2004 3/10/2005 (add U7 Strategic Planning) 20/10/2006 (add M14 Housing Inspection and M15 Private Sector) 08/12/2008 (move risk management from H13 to Y) 10/05/2010 (add G7 Campaigns to promote Green/environmental issues) 01/06/2010 (change Smart Cards from Q9 to Q10 and add as Q9 Information Incidents) 29/10/10 add K5 Occupational health K6 Audits and inspections K7 Accidents and incident reporting 13/01/2011 add F19 Educational Psychology Scheme Description Format Language Publisher Status Title 02/09/2011 change T4 ‘Project Management’ to ‘Change Management’ Fife Council File Plan (final version) based on LGCS and Fife Categories List. Word Eng Fife Council Version 1.6 Fife Council File Plan First Level A Community and Living Provision for people, residents, communities and life events (births/marriages/deaths). B C D E Consumer Protection Council Land, Facilities and Resources Customer Service and Public Relations Economic Development F G H J K L M N P Q R S Education and Learning Environment Financial Management Government and Democracy Health and Safety (Fife Council Employees) Health and Social Care Housing Human Resources Information and Communication Technology Information Management Legal Services Leisure and Culture T U Management Planning and Building Control V W Policing and Public Safety Procurement X Y Transport and Streets Risk management and insurance Provision of consumer protection and advice. Management of Fife Council land, property and equipment. Management of services provided to customers; and of relations with the public. Management of activities to promote and examine the local economy and community (includes community planning). Provision and support for learning and education. Provision for protecting the environment (includes animals, food, air, land, water, waste). Management of financial resources by the council Management of democratic activities including elections, assembly and committee meetings. Management of measures to ensure a healthy and safe workplace. Provision of health and social care for individuals (includes children, the disabled, and the elderly). Provision of housing. Management of HR activities. Provision of ICT in the workplace and the local area. Management of information resources, e.g. records, databases, metadata. Management of the Council's legal services Provision and support of leisure and cultural services for the community. Includes the maintenance and management of parks, reserves and open spaces. Internal management of Fife Council. Council regulation and approval of building and development applications for land use and properties. Provision of licensing, policing, emergency services etc. Management of processes involved in arranging, tendering, managing contracts and other purchasing of the organisation. Planning, maintenance and management of roads and transport services/facilities. Records of all risk-management activities, business continuity in the event of a disaster or unforeseen event. Includes disaster recovery and business resilience plans. all claims by or against Fife Council, and all insurance policies or contracts in which the Council is involved. The First and Second Levels are mandatory (with suggested examples for third level in italics) Provision for people, residents, communities and life events (births/marriages/deaths). A Community and Living A0 A1 A2 A3 A4 A5 A6 Category Details Burial Grounds and Crematoria Cemeteries Crematoria Funeral Services Mortuary Service Repatriation of Remains Ethnic Communities Asylum Seekers Ethnic Support Groups Interpreters Service Race Relations Refugees Faiths, Beliefs, and Religions Buddhism Christianity Hinduism Islam Judaism Other Religions Religious Organisations Neighbourhood/Village Community Associations Community Centres Community Councils Registration Births Deaths Marriages Social Inclusion Could also include naming ceremonies, renewal of vows, marriage venue licences etc. Development of Social Inclusion policy by Council A7 Travellers A8 Twinning A9 Voluntary Organisations and Volunteering Befriending Schemes Carers Groups Ex-service Groups Fundraising Provision of consumer protection and advice. B Consumer Protection B0 B1 B2 B3 Category Details Consumer and Business Advice Money Advice Trading Standards Counterfeiting Description of Goods Fair Trading Faulty Goods Faulty Services Fraud Petroleum storage and explosives Pricing Weights and Measures C Council Land, Facilities and Resources Management of Fife Council land, property and equipment. C0 C1 Category Details Acquisitions NB. This section does not cover IT equipment, see N. Documentation relating to the process of acquiring land, property, equipment. Will also include replacements of plant, equipment and stores. C2 Asset Registrations C3 C4 Catering and Cleaning Service Disposal C5 C6 C7 C8 C9 Distribution Energy Management Fleet Management Inventory Leasing - In C10 Leasing - Out C11 C12 C13 Mail/Courier Service Maintenance Plant, Equipment and Stores Copies of statutory certificates and licenses (fire, liquor, etc) required by this authority for its land or premises Documentation relating to the process of disposal of land, property, and equipment belonging to this authority Documentation relating to the delivery of plant, equipment and stores Monitoring energy and water use and planning for greater efficiency Information relating to fleet management not relating to acquisition or disposal of vehicles List of assets belonging to or leased to this authority (plant and equipment) Process of leasing a council property or land asset from an individual or organisation (including leases held by the organisation) Process of leasing a council property or land asset to an individual or organisation (including leases held by the organisation) Documentation relating to the maintenance of council buildings, property, equipment etc. Management of stock, plant and equipment. Usage Statistics C14 Proof of Ownership Deeds C15 Property Documentation relating to uses of council land and property. Includes information relating to the design and construction of the property. New Building Projects Public Private Partnerships C16 Refurbishment Upgrading the facilities, safety or access of a council building or land asset C17 Security and Care-taking C18 Strategic Asset Review Documentation relating to the review of land and property assets C19 Surveys 1) asbestos (2) structure (3) certification (4) fire certificates (5) asset register Site Surveys C20 Valuations Documentation relating to properties or land assets owned by the council or to be acquired C21 Warehousing/Storage Documentation relating to storage of equipment, stores and internal fittings D Customer Service and Public Relations D0 D1 D2 Category Details Campaigns Civic and Royal Functions D3 Complaints Ombudsman Corporate Gifts Corporate Image D4 D5 D6 D7 D12 Customer Consultation/Surveys Customer Liaison Comments/Compliments Customer Service Smart Cards Graphic Design Internal Communication Marketing Media Media Liaison Media Releases Photography and Permissions Publications E Economic Development E0 E1 Category Details Business Development E2 Business Directory D8 D9 D10 D11 Management of services provided to customers; and of relations with the public Specifically relating to CRM Documentation relating to civic functions including support for the Lord Lieutenancy, Council support for local events or visits by royalty to the local area Formal complaints received and response to the complaint. Documentation relating to the provision of corporate gifts Documentation relating to the process of creating and the use of a corporate image and relevant guidance within the authority, including coat of arms/civic regalia. Compliments and comments and response received and response to them e.g. Customer Contact Management, contact centre/switchboard. From the customer focus, not to be confused with O11: Smartcards – IT Documentation relating to graphic design requirements of the authority FISH content/Team talk etc. not general emails and memos Documentation relating to the marketing of the council or a specific function or service Documentation relating to liaison between the council and local media Information released to the media Guides, books and other publications that the council makes available, for example the Council Diary. Management of activities to promote and examine the local economy and community. (Community Planning) Information about activities designed to develop and encourage business development in the local area. Including externally funded projects and sustainability Listing of businesses trading within the local area. E3 E4 E5 Business Support Town Centre Management Local Holidays Economic Statistics International Relations E6 E7 E8 E9 E10 E11 Regeneration Regional Development Rural Development Tourism Development Voluntary Sector Development Workforce Support F Education and Learning Provision and support for learning and education. F0 F1 F2 F3 F4 F5 F6 F7 Category Details Careers Guidance Curriculum Development Distance Learning Educational Institutions Examinations Home Teaching Lifelong Learning Adult and Community Education Education Centres Evening Classes Learning Centres Language Tuition Pre-school and early years Pupil Case Files School Boards School Board Elections Provision and support for learning and education. F8 F9 F10 Management of Business Community in Town Centres The collection and management of the economic and social data about the local area Encouraging relations with people from other countries and cultures to support the development of the local area Information relating to revitalising a specific area or community Participation in regional activities Information relating to reducing disadvantage and increasing access in rural areas The information relating to the encouragement of the voluntary sector activity Information about activities to support continued employment in the area Learning for all ages including non school, college or university settings F11 School Facilities and Programmes Admissions After school clubs Attendance Bullying Children in entertainment Clothing Crossing patrols Education welfare service Educational visits Inclusive education Extra curricula activities Free Milk Free School Meals Gifted Children Learning Difficulties Music Centres National Grid for Learning School Transport School Lets Sensory Impairment Special Education Needs F12 School Inspections F13 Schools Case files for Fife schools Nursery schools Primary schools Secondary schools School Buildings Special Schools F14 Students F15 Study Support Awards Bursaries Education Maintenance Allowances Grants Loans and Fees Scholarships and Trust funds F16 Teachers F17 Training and Development Business Training Computer Training Modern Apprenticeships F18 Work Experience F19 Educational Psychology + level 4 Alternative Education Centres G Environment G0 G1 Category Details Animals Animal Licences Health and Welfare Dog fouling Stray dogs Zoo licences Environmental Protection Air Biodiversity Energy Land Water Food Production and Quality Agri food support Food hygiene and safety Food labelling Food Premises Nuisance Noise Pests Waste Management Abandoned vehicles Doorstep collection Graffiti Land fill Public conveniences Recycling Waste Weather Campaigns G2 G3 G4 G5 G6 G7 Provision for protecting the environment (includes animals, food, air, land, water, waste). The provision of waste removal, destruction and waste reduction services. Reporting and disposal of abandoned vehicles Removal of Documentation relating to recycling schemes and static recycling sites Weather and climate data Use only for campaigns to promote green/environmental issues H Financial Management H0 H1 H2 H3 H4 Category Details Asset Management Audit Banking Financial Planning, Monitoring and Control H5 Financial Reporting & Statistical Information H6 Financial Systems H7 H8 Income Lending, Borrowing & Investment H9 H10 H11 H12 H13 Other Expenditure Payroll Pensions Reconciliations See Y Risk Management & Insurance J Government and Democracy J0 J1 J2 J3 J4 J5 J6 Category Details Conduct/Standards in Local Government Elected Members Elections Electoral Boundaries Electoral Register Electoral Services Management of financial resources by the council Records relating to the forward planning and management of the Council’s property portfolio. Records relating to internal or external auditing of the authority. Records of all Banking activities Records of all finance-related planning activities, whether relating to capital or revenue, including budgets, and of revisions to plans. Records of the extent to which plans and budgets have been achieved, including comparisons of planned and actual. Records of actions taken to ensure the achievement of plans and budgets. Records of all financial and related statistical information, including both statutory (e.g. annual accounts) and non-statutory information. Records of the initiation, acquisition, development, commissioning, implementation and maintenance of finance-related systems, both computerised and manual. Records relating to all sums owed to the Council. Includes rent payments, Council Tax etc. Records relating to all loans and grants applied for, denied, given or received, and all investment activity. Records of all spending by Fife Council except Payroll and Pensions expenditure, e.g. housing benefit. Records relating to the administration of remuneration to staff of the authority. Records relating to the administration of pension schemes for current and former employees. Records of all financial reconciliation activities Management of democratic activities including elections, committee meetings and support for Councillors.. e.g. Code of Conduct for Councillors, role of monitoring officer. Role of, and support for elected members. The activities carried out in the process of electing representatives at all levels. The list of people registered to vote. Arrangements for UK parliament elections, Scottish Parliament, local government and community councils. J7 Liaison with external organisations. J8 External Organisations Community Councils Community Planning Partners Cosla Fife Health Board Scottish Executive Scottish Parliament St Andrews’ University UK Parliament Management of Council and Committee Meetings K Health and Safety (Fife Council Employees) Management of measures to ensure a healthy and safe workplace. K0 K1 K2 K4 K5 K6 K7 Category Details Campaigns and Promotion Health and Safety Responsibilities, Policies and Procedures Working Time Regulations Fire Evacuation Procedure Health and Safety Training COSHH Manual Handling Use of Equipment Risk Assessments Occupational Health Audits and Inspections Accidents and Incidents Reporting L Health and Social Care L0 L1 Category Details Contracted and Commissioned Services K3 Includes management arrangements for meetings, agendas and minutes, standing orders, scheme of administration, and local forums of Health and Safety issues, e.g. personal protection, SHAW e.g. workplace assessments, inspections and monitoring Health surveillance Information about the reporting of individual accidents and actions resulting from them Provision of health and social care for individuals (includes children, the disabled, and the elderly). L2 L3 L4 L5 Health and Medical Care Alcohol, drugs and substance use Blood Transfusions Child Health Complementary Medicine Disabilities Family Planning Health Action Zone Health Education Health promotion Health Visitors Healthy Living Primary Health Care Private Health Care Travel Health Treatments and therapies Inspection and Regulation Risk Management Social Care Social Benefits Children and Family Care General Support Care Home care Care for the elderly Voluntary Sector Liaison Welfare rights Childrens Panel L6 Social Work Client files Social work homes registration, child minder registration? Check with Gill. Social work and Care policy etc. e.g. council tax benefits, housing benefits, income support etc. e.g. adoption & fostering, child care, domestic abuse, family support, parenting e.g. day care, bereavement support, residential care e.g. curatories, guardians etc. M Housing M0 M1 M2 M3 M4 M10 M11 M12 Category Details Allocations Homeless Assessment House Sales Housing Management Investigations Rent Arrears Tenancy Agreements Housing Partnerships Housing Repairs Projects Support Tenant Improvement Grants Improvements Capital Programme Investment and Environment Planned Maintenance Cyclic Maintenance Gas Safety Technical Rent Control Sheltered Housing Special Needs Housing M13 Temporary Accommodation M5 M6 M7 M8 M9 Provision of Housing Including HMOs Development of Fife Housing Partnerships Surveys and reviews for housing investment e.g. 30 year housing plan Hostels Procurement TAIM M14 Housing Inspection M15 Private Sector Inspection of Housing Service by external inspectors every 3 years N Human Resources N0 N1 N2 N3 Category Details Attendance Management Conduct & Work Performance Development, Training and Appraisal Contribution management Employee Relations Consultations Dignity at Work Disciplinaries Disputes Grievances Strikes Trade Unions Equal Opportunities Racial Equality Establishment Administration Statistical returns Job Analysis and Evaluation Personnel Files Employee Name /ID Politically Restricted Posts Recruitment Redundancy Terms and Conditions Flexible Working Smoking Policy Single Status Retirement Maternity Leave Discretionary Leave Annual Leave and Public Holidays N4 N5 N6 N7 N8 N9 N10 N11 N12 Management of HR activities. e.g. code of conduct for staff, advice etc. Case files for individuals. Compassionate Leave, Special Leave, Parental Leave, Adoption Support Leave etc. P Information and Communication Technology P0 P1 P2 P3 P4 Category Details CCTV Change Control Configuration Management Disposal P5 P6 P7 P8 P9 P10 P11 Hardware Maintenance Help Desk Support and I.T. Advice Network Maintenance Network Monitoring Security Systems Delphi Featurenet Groupwise Oneworld User Profile Q Information Management Q0 Q1 Q2 Q3 Q4 Q5 Category Details Agreements Archives Data Protection Demographic Data Electronic Service Delivery Fife Direct Fish Web development Provision of ICT in the workplace and the local area. Information in relation to the setting up, operation and maintenance of Closed Circuit Television Documentation relating to planned changes to business systems and network. Documentation relating to configuration of servers, PCs, and networks. Documentation relating to the process of disposal of hardware and software belonging to this authority Documentation relating to the maintenance of hardware Documentation relating to the maintenance and support of the network. Monitoring of systems and network. Capacity Planning Staff systems profile includes passwords etc Management of information resources, e.g. records, databases, metadata. Q6 Q9 Q10 Freedom of Information Publication Scheme Environmental Information Regulations Information and Data Standards Records Management Appraisal Destruction Information Inventory Retention Schedules Tracking Information Incidents Smart Cards R Legal Services R0 R1 R2 R3 R4 R5 Category Details Agreements Byelaws/Management Rules Company Formation/Administration Contracts Conveyancing R6 R7 R8 R9 Criminal Justice System District Courts Justices of the Peace Legal Advice Litigation Trusts/Charitable Bequests/ Common Good Funds S Leisure and Culture S0 S1 Category Details Arts, Entertainment and Culture Q7 Q8 Requirement of FOI(S)A 1002 Information and data standards as used by the authority. E.g. E-GMS, Planning data set etc Reporting of information security incidents and follow up action Informational aspect, not to be confused with Smartcards in D5 Management of the Council's legal services A range of pro-forma legal agreements used in all areas of law Commercial and other leases, Title investigations, Disposal of Freehold and Leasehold properties, Right to Buy applications etc Civil and criminal litigation, debt recovery, commercial litigation Provision and support of leisure and cultural services for the community. Includes the maintenance and management of parks, reserves and open spaces S2 S3 S4 Cinemas Circuses Crafts Dance Drama Fairgrounds Firework Displays Literature Music Theatres Libraries Museums Parks and Recreation Allotments Beaches Countryside Gardens Historic Monuments Landscaping/Maintenance of Grounds etc. Local Wildlife Parks Picnic Sites Playgrounds Ranger service Rivers Walks Woodlands S5 Social Clubs/Societies/Uniformed Groups Air Training Corps Amateur Dramatics Beavers Boys Brigade Church groups Girl Guides etc. Territorial Army S6 Sports Coaching and management Grants and Development Funds Sports Clubs Sports Development Sports Facilities T Management T0 T1 Category Details Corporate Management Fife Management Team Joint Co-ordinating Group Organisational Structure Scheme of Delegation Performance Management Best Value Reviews Excellence Awards Investors in People Performance Indicators Performance Reporting Quality Management Planning and Strategy Community Planning Development Plans Service Plans Sustainable Development Team Plans T2 T3 Internal Management of Fife Council The management structure and functions of the council, structural reviews Council's statutory duty of providing best value e.g. EFQM Long-term business and operational strategies T4 T5 Change Management Service Administration and Management Policies, Regulations and Procedures Senior Management Team Service Level Agreements Service Scheme of Delegation Service Structure Team Meetings Administration of project management process - not a catch-all for all projects! U Planning and Building Control Council regulation and approval of building and development applications for land use and properties. U0 U1 Category Details Building Control Buildings Building Warrants Grants Qualified Statements Conservation Archaeology Historic and Listed Buildings Tree Preservation Orders Development Control Display advertisements and hoardings Planning Applications Planning Permissions Housing Development Planning Register Property Case Files Strategic Development U2 U3 U4 U5 U6 U7 Service specific policies and procedures e.g. dangerous structures, demolition etc Individual case files by property Local plans, Structure plans Provision of licensing, policing, emergency services etc. V Policing and Public Safety V0 V1 V6 V7 Category Details Advice/Campaigns Fire Safety Personal Protection Crime and Law Enforcement Anti-social behaviour CCTV Community Safety Crime and disorder Crime Prevention Offender support Victim Support Emergency Planning Emergency Calls Outbreak Control (infectious diseases) Fire and Rescue Service Health and Safety Inspections Licensing and Regulation Police W Procurement Management of processes involved in arranging, tendering, managing contracts and other purchasing of the organisation. W0 W1 W2 W3 W4 Category Details Advice Contracts Leasing Product Evaluation Individual contract files W5 Product Information V2 V3 V4 V5 Directed at public, e.g. personal protection, fire safety List of contact numbers to use in the case of any emergency or major incidents. External – not relating to Fife Council staff and workplace. Process of and documentation relating to issuing of licences in accordance with legislation Information held by the organisation on products with a view to purchase at a later stage. (e.g. product literature) Information held by the organisation on products purchased. W6 W7 W8 Purchasing Enquiries Suppliers Business Directories Tendering Invitations to Quote X Transport and Streets X0 X1 X2 X3 X5 X6 Category Details Acquisition Community Transport Cycling, Pedestrian and Other Pathways Cycling Foot bridges Footpaths Pavements Pedestrian/pelican/zebra crossings Harbours and Maritime Transport Rosyth Ferry Motor vehicles Public Rights of Way X7 Public Transport X4 Planning, maintenance and management of roads and transport services/facilities Documentation relating to the process of acquiring land in relation to roads Documentation relating to the process for creating and maintaining rights of way in the local area. Air Buses Includes Bus stations Coaches Concessionary Fares Taxis Trains Includes stations. X8 Roads Design and construction of highways, traffic management schemes and road signs. Includes feasibility studies Construction Projects Enforcements Inspections Modification Road Safety Street Furniture Documentation relating to the process of installing and maintaining street furniture: finger posts, litter bins, public seats etc Street Lighting Street Naming and Numbering X9 Documentation on the street naming development naming and property numbering/naming Structures Breakwaters Bridges Retaining Walls X10 Traffic Management Includes the monitoring of highway, transport and traffic use Car Parks Road Closures Includes permits. Road Parking X11 Traffic Orders X12 Transport Planning Information about future plans, e.g. public transport routes and timetables X13 Travel Information e.g. timetables, routes, bad weather warnings etc. Y Risk management and insurance Y0 Y1 Category Details Claims Claims processing Insuring against loss Insurance Risk management Business continuity planning Education Risk assessment Y2 Y3 Records of all risk-management activities, business continuity, risk registers. All insurance claims by or against Fife Council, and all insurance policies or contracts in which the Council is involved.