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Rose Safwat Tawfik
Address: Behind 36 El-Deir St. Cleopatra Hamamat
Alexandria, Egypt.
Tel: +2 03 5464208
Mob: +2 0100 2883024
e-mail: rosasafwat@gmail.com
Linkedin: http://www.linkedin.com/pub/rose-safwat/93/506/968
JOB OBJECTIVES
Keen to find a challenging career opportunity in a progressive Institution which offers early responsibility in
return for enthusiasm, innovation and a commitment to achieve goals and business objectives in a profitable
way that allow the usage and the development of my skills looking forward to promote my career.
Key Function
Goal-oriented, Planning & Scheduling, Organizing, problem solving.
Key Skill
Eager to learn, Teamwork, leadership, initiative, adaptability, commitment/motivation, interpersonal skills.
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PERSONAL DETAILS
Date of birth: December 16th, 1987.
Marital Status: Single.
Nationality: Egyptian.
Languages: - Arabic (Mother Tongue)
- French (fluently written and spoken),
- English (Good written and spoken) - Russian in elementary level
EDUCATION
 Elementary Education: High School: Sainte Jeanne Antide (Egyptian Education System in the Secondary School) 2006.
 Higher Education: Alexandria University Faculty of Art – French Department
License of Arts, French Literature; promotion: 2011.
 Professional Development
- DFA " Diplômes Français Professionnel des Affaires " (B2) according to the CCIP : "Chambre de Commerce
et d'Industrie de Paris."(29 Oct.2009)
- Attestation de réussite du DELF pour les 2 Degrés du centre culturel français.
- IT Essentials from CISCO. (23 Sep. 2009)
- Leadership Skills program held by Jesuit Culture Center. (March 2012)
- Active Citizens Program. (Oct. 2012)
- Behavior Adjustment Specialist by Mehan Arabia In cooperation with EAAC Group. (11 Nov.2012)
- Family Support Specialist by Mehan Arabia in Cooperation with EAAC Group. (28 Nov 2012)
- Online course: Global Education: The Human Rights Dimension offered by the North South Centre and The
Network University (TNU). (From 5 Nov to 1 Dec, 2012).
- Learning Disabilities Specialist by Mehan Arabia In Cooperation with EAAC Group. (12 Dec.2012)
** Currently Studying MBA (Master Of International Business Administration Program) With
ESLSCA Business School –Egypt, Alexandria Campus Fall 2013.
PROFESSIONAL EXPERIENCE AND ACHIEVMENTS
Data Entry & Tourism officer – Annie Travel Co., Alexandria, Egypt
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Preparing tourist or visitor information
Producing promotional material and displays
Managing budgets
Assist the company’s owner in running day to day business to achieve the targets.
Reconciling daily business, cash and credit sales control, marketing planner.
Responsible for all administrative paperwork for day to day business.
Reviewing the BSP report and Sabre ticketing system account.
01Nov.11 till Present
Achievements:During this short Period I had achieved the following;Assist to unify the method and frame work to file, organize and archive the paper work which facilitate the file’s
handover and make it easier to be supervised and checked by the management.
Sales Advisor and Customer service Agent– HBE Borg el Arab airport,
Alexandria, Egypt
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Assist the opening procedures of the new airport.
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Be involved in stock control and management.
Stocking shelves with merchandise.
Assisting shoppers to find the goods and products they are looking for.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor
Being responsible for processing cash and card payments.
Working within established guidelines, particularly with brands
Receiving and storing the delivery of large amounts of stock
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10 Sep.10 till 10 Dec.10
Achievements:During this short Period I had achieved the following;-
Have a comprehensive understanding and knowledge of sales i.e. retail, Fast Moving Consumer Goods, etc.;
inventory techniques and improved my own interpersonal skills.
Guest Relationship Officer – Windsor Palace Hotel, Alexandria
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12Jun.08 till 20Oct.08
Dealing with costumers and make sure of their satisfaction
Assist the Hotel Manager in running day to day business to achieve the targets..
Offer a high quality service for the guests.
Responsible for the hotel administrative paperwork for day to day business.
Supervising the House keepers and check the guests’ rooms to ensure that the hotel’s standard is applied.
Goals and Achievements:Dealing with customers complains, Solve the customer problem and daily tasks follow up.
Other working experience (Civil Society Work)
Delegate in MEU’11 (Model European Union 2011)
Sep.11 till Oct.11
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Representing The Delegation of Slovakia in the conference as a member of the EU Council.
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Be involved in EU system;.
Getting closer to the history and the nature of this unique system is something beneficiary from many
aspects: history, geography, economics and politics.
Achievements:During this short Period I had achieved the following;-
Deal closely with some important values like solidarity, cooperation and completion, the importance of
stepping above the historical problems to enhance the abilities for future challenges, and the importance
of making a shelter that protects all the citizens regardless their races, countries and religions, pressure
management, negotiations and diversity acceptance.
Public Relation Committee member in AIMUN’12 (Alexandria International
Model United Nations 2012)
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4 Jul.12 till 25 Aug.12
Planning, developing and implementing PR strategies
Liaising with and answering enquiries from media, individuals and other organization.
Organizing Events such as conferences, seminars, receptions and exhibitions,
Managing the PR aspect of a potential crisis situation
Coordinating along with the Fundraising committee in all the task related activities
Achievements:During this short Period I had achieved the following;-
Develop capacity of youth to lead in-country youth employment initiatives to promote youth employment.
Founder (New NGO)
Recently
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Teaching youth interpersonal skills and self knowing.
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Develop their knowledge about all kind of science with a practical way.
Support their capacity building, giving them a freely area of creativity.
Achievements:During this short Period I had achieved the following;-
Build in-country coalitions to develop national strategies addressing youth unemployment, expanding
youth cultural horizon and knowledge.
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COMPETENCIES
Customer Orientation.
Excellent level of customers’ service and negotiation skills.
Focusing in details, adhere to the organization rules and regulation
Team player and able to work on own initiative.
Planning, organizing and analytical ability, Very organized.
Improving Own Learning and Performance
being a constructive team member, contributing practically to the success of the team;
Flexible and diplomatic.
Ability to multitask..
Computer proficiency (Word, Excel and PowerPoint).
Hard worker, team player have the will and the potential to learn and grow.
thinking things through in a logical way in order to determine key issues, often also including
creative thinking;
ability to see opportunities and to set and achieve goals;
being able to motivate and encourage others, whilst taking the lead;
REFRENCES
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Available upon request