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About SMF CCL | Continuous Learning Secures Your Future.
SMF Centre for Corporate Learning (previously known as SMa
Centre for Corporate Learning) is a leading training provider with
over 50 years of establishment in Singapore. At SMF CCL, we
take pride in providing productivity improvement, manufacturingrelated, thought-leadership and personal development
programmes to empower people to achieve optimum results.
As the official training arm under Singapore Manufacturing
Federation (SMF), SMF CCL is proud to be an accredited
Continuing Education and Training (CET) Centre with the
Singapore Workforce Development Agency (WDA).
SMF CCL is the appointed International Channel Partner (ICP) with
APICS The Association for Operations Management in Singapore.
Our international partners include The Association for Operations
Management (APICS), American Society of Transportation &
Logistics (ASTL) and Six Sigma.US.
About CIPT (Collaboration, Innovation, Productivity, Talent)
As the manufacturing industry transforms, many of our
local SMEs may find their roles as middlemen and traders
being marginalized. The advancement in e-commerce and
globalization has made it increasingly easy for buyers to
find their sellers directly. Hence, manufacturers must learn
Business Model Innovation (I) or consolidate through
strategic Collaborations (C) in order to deal with these
economic disruptions. On the other hand, companies must
focus on innovation-driven Productivity (P) to increase
their operational efficiencies. In view of the tightening of
foreign labour policies and high worker levies, Talent (T)
development is critical for companies to sustain and grow.
SMF CCL courses are strongly anchored on four strategic thrusts:
Collaboration, Innovation, Productivity, and Talent Development
(CIPT), which help companies “Transform to Perform”.
Lean Enterprise Accelerated Programme
SMF Centre for Corporate Learning (SMF
CCL) has developed LEAP (Lean Enterprise
Accelerated Programme) to smoothen
and improve companies’ daily operations.
LEAP is an effective solution to enhance
productivity, it is specially catered for the
service and manufacturing industries.
LEAP curriculum is designed to support
the four manpower priorities, namely:
becoming more manpower lean, building a
strong Singaporean core, ensuring quality
workforce and developing future readiness.
Highlights:
• An accelerated programme for busy
executives, only 6 days required for
training and productivity improvement
project.
• In-house champion training and
coaching focused entirely on our
clients’ needs.
• Tested and proven solutions applicable
across diverse industries and
sectors such as cleaning, retail and
manufacturing industries.
• Introduction to Business Model
Innovation (BMI) and job redesign
• Good track records in productivity
improvement.
• A team of professionals with many
years of practical experience.
• Companies can include LEAP in the
Ministry of Manpower’s (MOM’s) pilot
Lean Enterprise Development (LED)
Scheme proposal.
WSQ CERTIFIED PRODUCTIVITY
AND INNOVATION MANAGER
(CPI MANAGER)
SME QIANG
(Quality Initiative to Assist,
Nurture and Grow
Mr Jason Ng Chek Kheng, 35
Senior Equipment Engineering
with II-VI Singapore Pte Ltd
Home’s Favourite Pte Ltd, SME Special
Mention Awardee at the WDA-SMF
Productivity and Innovation Awards 2012
The WSQ Supervise Teamwork at Workplace unit which falls
under Certified Operations Professional module, captured
his mind most. ”It was a very interesting lecture with many
examples given. We have learnt how to manage the team
to work efficiently and in the safe manner. Being a team
leader does not mean you have to do everything yourself. It
is about having the right people doing the right things, this
way the team will be able to work effectively.”
“Through the SME QIANG programme, we have identified the
productivity tools to increase our production capacity. With the
purchase of a new machine, we have reduced our manpower from 5
workers to 2 workers for the production of 14 mooncakes instead of
1 mooncake within 30 seconds. Along with improved work processes
and staff welfare, we have achieved significant cost-savings and our
production capacity has increased by 25%. As our productivity journey
continues, we are currently looking into mechanising our processes.”
SMF Centre for Corporate Learning Pte Ltd
2985 Jalan Bukit Merah, Singapore 159457
T: 65 6826 3100 | F: 65 6826 3113 | E: enquiry.ccl@smfederation.org.sg
Company Registration No.: 201014268Z | GST Registration No.: 201014268Z
The information provided in this publication is accurate at the time of printing. SMF Centre for Corporate Learning Pte Ltd reserves the right to change the information provided
in this publication at anytime without prior notice.
PROGRAMME CALENDAR
SINGAPORE WORKFORCE SKILLS QUALIFICATIONS (WSQ) COURSES
COURSE
DURATION
FEES
LEVEL*
JAN
FEB
MAR
APR
MAY
JUN
P Apply 5S Techniques
2 Days
$492.20
1
18-20
P Apply Quality Systems
2 Days
$492.20
1
Apply Teamwork in the
Workplace
2 Days
$492.20
1
1 Day
$492.20
1
24-25
19-20
15-16
2 Days
$492.20
1
1-3
6-8
8-10
P Operate Basic Measuring Devices
2 Days
$492.20
1
1-3
4-6
13-15
P Use Hand Tools
2 Days
$492.20
1
CGM COURSES (CORE MODULES)
P
16-18
17-19
13-15
4-6
18-20
28-30
21-23
23-25
CGM COURSES (LOGISTICS PATHWAY)
P
Perform Stock Control &
Housekeeping Operations
P Perform Warehouse Operations
CGM COURSES (PRECISION PATHWAY)
27-29
22-24
16-18
CERTIFIED OPERATIONS SPECIALIST (COS) - CGM COURSES (CORE MODULES + WSH)
P
Apply Workplace Safety and
Health Policy
2 Days
$492.20
1
29 Feb +
1-2 Mar
11-13
27-29
CERTIFIED OPERATIONS PROFESSIONAL (COP)
P Supervise Quality Procedures
2 Days
$909.50
3
18-19 Jan
+ 2 Feb
7,8,22
4,5,19
P Supervise Teams at Work
2 Days
$909.50
3
13,14,28
17-18 Mar
+ 5 Apr
19-20
May + 6
Jun
P
Supervise Work Improvement
Processes
2 Days
$909.50
3
21-22 Jan
+ 17 Feb
21-22
Mar + 15
Apr
11-12 May
+ 6 Jun
P
Supervise Workplace Safety and
Health Practices
3 Days
$909.50
3
27-29
16-18
4-6
4 Days
$2,247 .00
4
26-29
28-30
Mar +
1 Apr
9-12
OTHER WSQ COURSES
P Implement Lean Six Sigma
I
Implement Business Process
Re-engineering
4 Days
$2,247 .00
4
P
Apply Failure Mode and Effect
Analysis (FMEA) Techniques
2 Days
$695.50
3
19-20 Jan
+ 4 Feb
24-25
Feb + 11
Mar
29-30
Mar + 14
Apr
2 Days
$695.50
3
21-22
25-26
23-24
P Apply Root Cause Analysis
23-26
4-7
27-28 Apr
+ 16 May
6-9
30-31
May + 15
Jun
20-21 Jun
+ 5 Jul
9-10
WSQ OPERATE FORKLIFT
P Operate Forklift
3 Days
$449.40
P Operate Forklift
5 Days
$679.45
OCCUPATIONAL SAFETY AND HEALTH
P Forklift Refresher Course
Contact 68263100, email enquiry.ccl@smfederation.org.sg
or check our schedule at www.smfccl.sg
DURATION
Net Fee (SMF Member)
Net Fee (Non-Member)
1 Day
$160.50
$192.60
C=Collaboration | I=Innovation | P=Productivity | T=Talent
FOR COURSE ENQUIRES
Call us at 6826 3100, email to enquiry.ccl@smfederation.org.sg
or refer to SMF CCL website (www.smfccl.sg)
Listed prices are inclusive of 7% GST. SMF Centre for Corporate Learning Pte Ltd reserves the right
to change the information provided above at any time without prior notice. Please note that for
overseas clients applying for SMF CCL courses, bank charges will be borne by clients.
(JAN-JUN 2016)
SINGAPORE WORKFORCE SKILLS QUALIFICATIONS (WSQ) COURSES
COURSE
DURATION
FEES
LEVEL*
JAN
FEB
MAR
APR
MAY
JUN
MANUFACTURING SALES AND MARKETING
C Analyse Global Marketing
5 Days
$963.00
5
Develop & Implement Strategic
P Management for Above Average
Return in Manufacturing
5 Days
$963.00
5
Develop Purchasing Skills
C and Selection of Vendors in
Manufacturing Setting
3 Days
$359.52
5
3 Days
$359.52
5
5 Days
$963.00
5
C
Implement Profitable Marketing &
Sales Strategies in Manufacturing
Interpret Business Laws for
C Non-Legal Executives In a
Manufacturing Environment
C
Manage Effective Manufacturing
Sales & Planning
5 Days
$963.00
5
C
Manage Manufacturing Export &
Import Sales
5 Days
$963.00
5
COURSE
Contact 68263100,
email enquiry.ccl@smfederation.org.sg
or check our schedule at www.smfccl.sg
DURATION
FEES
LEVEL*
JAN - JUN
WSQ MODULES THAT LEAD TO APICS CERTIFIED IN PRODUCTION AND INVENTORY MANAGEMENT (APICS CPIM)
P Apply Techniques in Supply Chain Management
10 sessions
$1,369.60
4
P Develop Detailed Scheduling and Planning
10 sessions
$1,369.60
4
I
10 sessions
$1,369.60
4
P Perform Execution and Control of Operations
10 sessions
$1,369.60
4
P Perform Master Planning of Resources
10 sessions
$1,369.60
4
Manage Strategic Resources
Contact 68263100, email
enquiry.ccl@smfederation.org.sg
or check our schedule at
www.smfccl.sg
WSQ MODULE THAT LEADS TO APICS CERTIFIED SUPPLY CHAIN PROFESSIONAL (APICS CSCP)
C
Develop Supply Chain Professional Skills
16 sessions
$3,723.60
4
Contact 68263100 or email
enquiry.ccl@smfederation.org.sg
PROJECT-BASED PRODUCTIVITY WSQ COURSES
P
P
SME QIANG
(Quality Initiatives to Assist, Nurture and Grow)
3 Modules + Productivity
Improvement Project
-
WSQ Certified Productivity and Innovation
Manager
COP Modules + 2 Electives
+ Implement Enterprise
Productivity Improvement
Project
4
Contact 68263100, email
enquiry.ccl@smfederation.org.sg
or check our schedule at
www.smfccl.sg
PROGRAMME CALENDAR
e2i (EMPLOYMENT AND EMPLOYABILITY INSTITUTE)
COURSE
DURATION
FEE
(GST included)
JAN
FEB
MAR
APR
MAY
P Poka Yoke (Mistake Proofing)
2 Days
$535.00
11-12
16-17
29-30
26-27
I
Process Mapping & Analysis
2 Days
$535.00
14-15
18-19
14-15
19-20
P Statistical Process Control (SPC)
2 Days
$642.00
19-20
15-16
22-23
23-24
P Six Sigma Green Belt
9 Days
$4,173.00
P Six Sigma Black Belt
8 Days
$5,564.00
P Six Sigma Direct Black Belt
17 Days
$9,095.00
JUN
SIX SIGMA
Contact 68263100,
email enquiry.ccl@smfederation.org.sg
or check our schedule at www.smfccl.sg
EXECUTIVE DEVELOPMENT PROGRAMMES
COURSE
DURATION
FEE
SMF Member Non-Member
JAN
FEB
MAR
APR
MAY
JUN
LEADERSHIP & TEAM MANAGEMENT
I Change Management in Organisations
2 Days
$599.20
$642.00
C Developing High Performance Teams
2 Days
$599.20
$642.00
C Effective Performance Management
1 Day
$428.00
$481.50
C Excellence in SME Leadership
1 Day
$374.50
$428.00
C How to Handle Conflict & Confrontation
1 Day
$321.00
$374.50
24
25
23
C Negotiation Skills Best Practice
2 Days
$321.00
$374.50
23
21
23
C
Supervisory Management Skills - Leading,
Coaching, Managing
2 Days
$599.20
$642.00
C
Supervisory Management Skills - Leading,
Coaching, Managing (Mandarin)
1 Day
$321.00
1 Day
C Develop an Effective Marketing Plan
17-18
17-18
25-26
12-13
27
27
29
11
8-9
10-11
$374.50
21
24
$428.00
$481.50
10
2 Days
$599.20
$642.00
C Effective Pricing Strategies
1 Day
$428.00
$481.50
3
6
C How to Build Customer Loyalty
1 Day
$428.00
$481.50
23
31
C Managing Your Sales Team for Better Results
1 Day
$428.00
$481.50
29
30
I New Ideas for More Sales
1 Day
$321.00
$374.50
15
11
C Principles of Public Relations
1 Day
$321.00
$374.50
I Psychological Marketing Strategy
1 Day
$428.00
$481.50
17
I Selling Skills and Sales Strategies
2 Days
$599.20
$642.00
15-16
21-22
I Social Media Marketing
1 Day
$428.00
$481.50
18
22
C Successful Sales Management
1 Day
$321.00
$374.50
29
C The Art of Delegation
25-26
20
16
SALES & MARKETING
14-15
27-28
4
7
3
22
20
C=Collaboration | I=Innovation | P=Productivity | T=Talent
FOR COURSE ENQUIRES
Call us at 6826 3100, email to enquiry.ccl@smfederation.org.sg
or refer to SMF CCL website (www.smfccl.sg)
Listed prices are inclusive of 7% GST. SMF Centre for Corporate Learning Pte Ltd reserves the right
to change the information provided above at any time without prior notice. Please note that for
overseas clients applying for SMF CCL courses, bank charges will be borne by clients.
(JAN-JUN 2016)
EXECUTIVE DEVELOPMENT PROGRAMMES
COURSE
DURATION
FEE
SMF Member Non-Member
JAN
FEB
MAR
APR
MAY
JUN
LOGISTICS & SUPPLY CHAIN MANAGEMENT
C
Effective Uses and Applications of INCOTERMS
in International Trade
1 Day
$428.00
$481.50
25
21
30
C
Fundamentals of Purchasing Skills for New
Buyers and Purchasers
2 Days
$599.20
$663.40
19-20
22-23
17-18
C How To Negotiate With Vendors and Suppliers
2 Days
$599.20
$663.40
28-29
17-18
12-13
11-12
7-8
9-10
C
Import/Export Documentation and Shipping
Procedures
2 Days
$535.00
$599.20
C
Import/Export Practices and Effective Uses of
Letter of Credit
2 Days
$535.00
$599.20
C
Import/Export Business Contract and
International Trade Practices
2 Days
$535.00
$599.20
P Inventory Management, Planning and Control
2 Days
$599.20
$663.40
11-12
15-16
9-10
P Procurement and Inventory Management
2 Days
$556.40
$599.20
25-26
29-30
30-31
C Understanding Supply Chain
1 Day
$428.00
$481.50
P Warehouse and Storage Management
2 Days
$535.00
$599.20
21-22
1 Day
$321.00
$374.50
27
1 Day
$321.00
$374.50
27
C Frontline Customer Service Skills
1 Day
$321.00
$374.50
C Managing Difficult Customers Effectively
1 Day
$321.00
$374.50
C Mastering Customer Relationship Management
1 Day
$321.00
$374.50
C Service Recovery for Frontline Staff
1 Day
$321.00
$374.50
C Winning Customer’s Heart (Mandarin)
1 Day
$321.00
$374.50
P 7QC Tools & QCC
2 Days
$556.40
$599.20
P 7QC Tools & QCC (Mandarin)
2 Days
$556.40
$599.20
P Cycle Time Reduction for Higher Productivity
2 Days
$556.40
$599.20
P Good Manufacturing Practices
2 Days
$631.30
$693.36
P Kaizen Management
2 Days
$556.40
$599.20
28-29
2 Days
$577.80
$631.30
25-26
P Line Balancing Techniques for Manufacturing
2 Days
$556.40
$599.20
P New TPM: Total Productive Maintenance
2 Days
$556.40
$599.20
P Productivity Improvement Techniques
2 Days
$556.40
$599.20
15-16
23-24
25-26
18-19
1-2
18-19
13-14
28-29
18
1-2
18
8-9
21
25-26
CUSTOMER SEVICE
C Building A Service Focused Organisation
C
Customer Focused Telephone Tactics &
Etiquette
8
24
6
23
22
27
25
31
7
21
24
8
21
6
24
PRODUCTIVITY
P
Lean Manufacturing Principles and
Implementation
P
Practical Manufacturing Productivity & Cost
Improvement Process
2 Days
$556.40
$599.20
P
Strategic Production Planning, Scheduling and
Control
2 Days
$599.20
$663.40
3-4
25-26
1-2
28-29
9-10
15-16
9-10
1-2
17-18
14-15
3-4
15-16
16-17
12-13
16-17
1-2
14-15
10-11
13-14
19-20
Register online at www.smfccl.sg
PROGRAMME CALENDAR
EXECUTIVE DEVELOPMENT PROGRAMMES
COURSE
DURATION
FEE
SMF Member Non-Member
JAN
FEB
MAR
APR
MAY
JUN
FINANCE & HUMAN RESOURCE
C Compliance to Data Protection Act (PDPA)
1 Day
$321.00
$374.50
I Conducting Training Needs Analysis
1 Day
$321.00
$374.50
I Counselling Psychology at Workplace
1 Day
$321.00
$374.50
28
17
1 Day
$428.00
$481.50
10
10
1 Day
$374.50
$428.00
18
12
1 Day
$374.50
$428.00
20
4
1 Day
$374.50
$428.00
22
24
14
27
T
Developing Empowered and Enthusiastic
Employees
P Effective Cash Flow Management
P
Effective Costing Management, Budgeting and
Analysis
T Effective Recruitment and Selection Techniques
14
30
19
19
T
Employing, Retaining and Re-employing of
Older Employees
1 Day
$321.00
$374.50
T
Financial Management for Non- Finance
Personnel
1 Day
$374.50
$428.00
C Introduction To Commercial Law
1 Day
$374.50
$428.00
14
28
T Performance Appraisal Management
1 Day
$599.20
$642.00
3-4
8-9
T Physical Security and Facility Management
1 Day
$321.00
$374.50
30
27
T Security and Risk Management
1 Day
$374.50
$428.00
24
30
T Strategies for Talent Management
1 Day
$321.00
$374.50
21
1 Day
$374.50
$428.00
1 Day
$406.60
$438.70
28
20
T Effective Business Writing Skills
2 Days
$599.20
$642.00
7-8
28-29
T Effective Office Administrative Skills
1 Day
$321.00
$374.50
3
T Effective Presentation Skills
1 Day
$321.00
$374.50
13
9
2 Days
$599.20
$642.00
28-29
3-4
T Essentials of Email Writing and Etiquette
1 Day
$321.00
$374.50
I Everyone Can Be an Innovation Champion
1 Day
$406.60
$438.70
9
T Facilitation Skills
2 Days
$556.40
$599.20
1-2
P Get Organised for Peak Performance
1 Day
$374.50
$428.00
16
I Mind Mapping
1 Day
$428.00
$481.50
T Technical Writing Skills
1 Day
$321.00
$374.50
T Time Management for Personal Effectiveness
2 Days
$599.20
$642.00
19
13
27
PERSONAL DEVELOPMENT
I Analytical & Creative Thinking Skills
I
CT
Creative Problem Solving in Groups Using
PRISM
Enhancing Communication and Interpersonal
Skills
29
7
4
15
24-25
11
27
24
25-26
16
10-11
13
6
4-5
30
21
10
26
24
26-27
C=Collaboration | I=Innovation | P=Productivity | T=Talent
FOR COURSE ENQUIRES
Call us at 6826 3100, email to enquiry.ccl@smfederation.org.sg
or refer to SMF CCL website (www.smfccl.sg)
Listed prices are inclusive of 7% GST. SMF Centre for Corporate Learning Pte Ltd reserves the right
to change the information provided above at any time without prior notice. Please note that for
overseas clients applying for SMF CCL courses, bank charges will be borne by clients.
(JAN-JUN 2016)
About P-Max @ SMF
P-Max @ SMF is a place-and-train programme adminstered by Singapore Manufacturing Federation
(SMF) and supported by Singapore Workforce Development Agency (WDA), to assist SMEs to
better recruit, train, manage and retain their newly-hired PMEs. It will help newly-hired PMEs to
better acclimatise to the new SME work environment and to encourage better PME retention in
SMEs. P-Max @ SMF will also enable SMEs to establish better communication channels between
supervisors and staff, and to adopt progressive HR practices for their newly hired PMEs.
Under P-Max @ SMF, participating SMEs and PMEs will benefit in the following ways:
1. Job-seeking PMEs will be matched into suitable positions in SMEs
2. PMEs and SME supervisors who oversee newly-hired PMEs will attend respective PME & SME workshops (Up to 90% course fee
subsidised by WDA)
3. Post-training support by SMF to SME supervisors and their newly-trained PME personnel for a period of six months, and
4. Upon completion of both workshops, SMF will followup with the newly-trained PME personnel and the SME supervisor for a period of
six months. SMEs who successfully complete the six-month follow-up and retain their newly-hired PME employee, will be eligible for a
one-off S$5,000 Assistance Grant.
Programme Outline
The workshop will equip both SME and PME participants with basic Human Resource (HR) knowledge and tools related to employee relations,
interpersonal communication, performance administration, as well as good HR practices.
HIRING SMEs
COMPLETE
RESPECTIVE
WORKSHOP FOR
SME & PME
SMEs AND
NEWLYHIRED PMEs
JOB-SEEKING PMEs
2-DAY PME WORKSHOP
FEE
90% COURSE
FUNDING
SMEs TO RETAIN
PME AND COMPLETE
SIX MONTH FOLLOWUP WITH SMF
1-DAY SME WORKSHOP
SMEs RECEIVE
ASSISTANCE
GRANT OF
$5,000 UPON
COMPLETION
FEE
90% COURSE
FUNDING
PME Workshop Course Fee
$1,400.00
SME Workshop Course Fee
$500.00
Less: 90% Funding by WDA
$1,260.00
Less: 90% Funding by WDA
$450.00
Subsidised Course Fee per PME participant
$140.00
Subsidised Course Fee per SME participant
$50.00
Add: GST 7% of subsidised course fee
$9.80
Add: GST 7% of subsidised course fee
$3.50
Payable Fee per PME participant
$149.80
Payable Fee per SME participant
$53.50
*Terms & conditions apply
Post-training Support
Upon completion of SME & PME workshops, SMF will provide six months of post-training support to both SMEs & PMEs. The support includes
calls and visits, to evaluate progress & feedback discussion, and ensuring the alignment of company’s planned goals and development.
Upon completion of the six-month progress review sessions, a one-time Assistance Grant of S$5,000 will be disbursed to the SME after
submission of the P-Max Report.
TO APPLY
SMEs or PMEs who require more information
on P-Max @ SMF can contact:
Programme Manager
In collaboration
SINGAPORE MANUFACTURING FEDERATION
Tel: 6826 3051 / 6826 3076
Email: p-max@smfederation.org.sg
Website: pmaxsingapore.com