Award Winners
Prize Winners
1997
2006
Confederation of Indian Industry
The Confederation of Indian Industry
(CII) works to create and sustain an
environment conducive to the
development of India, partnering
industry, government and civil society,
through advisory and consultative
processes.
Heavy Electrical Equipment Plant,
BHEL, Haridwar
1998
2008 / 2010
CII charts change by working closely
with Government on policy issues,
interfacing with thought leaders, and
enhancing efficiency, competitiveness
and business opportunities for
industry through a range of
specialized services and strategic
global linkages. It also provides a
platform for sectoral consensusbuilding and networking on key issues.
2000
2010
2002
2005
Invitation
for Participation
Extending its agenda beyond
business, CII assists industry to
identify and execute corporate
citizenship programmes. Partnership
with civil society organisations carry
forward corporate initiatives for
integrated and inclusive development
across diverse domains including
affirmative action, healthcare,
education, livelihood, diversity
management, skill development,
empowerment of women and water, to
name a few.
2012
2006
2012 / 2013
2009 / 2013
Nashik / Jaipur
CII Institute of Quality
Bangalore / Nashik
The Centre of Excellence in Bangalore, is
known as the CII institute of Quality,
sponsored by ABB Limited. The Institute
of Quality is a modern piece of
architecture blending with environment in
which it is located and engineered to make
an eco-friendly building.
2012-SMB
2014
2013
WINNERS OF OTHER LEVELS
OF RECOGNITIONS...
 Ace Designers Limited
The principal objective of the CII Institute
of Quality is to enhance the
competitiveness of Indian Industry and all
the key sectors of the economy, which
impact on the country’s growth. The
training programmes at the Institute will
address the needs of the manufacturing
sectors, the service industry, the world of
education and governance.
2014
 Angelique International Limited
 Apollo Hospitals, Chennai
 AVB Group of Companies
Jaipur
 B M Birla Heart Research Centre
 Bharat Electronics Limited
 Bharat Heavy Electronics Limited
CII-EXIM Bank Award for
Business Excellence
2015
 Brigade Group
 CESC Limited
 Crompton Greaves Limited
 Fortis Hospital
 Godrej Group of Companies
 Grundfos Pumps India Private Limited
 Hindalco Industries Limited, Taloja
 Overseas Infrastructure Alliance (India) Pvt Ltd.
 PSG Institute of Management
Get Comprehensive
External Perspective
 Pushpak Products India Pvt Limited
 Rashtriya Ispat Nigam Limited
 Inteliment Technologies (India) Private Limited
 J.K. Fenner (India) Limited
 JCB India Limited
 JSW Steel Limited
 Kalpataru Limited
 Kirloskar Group of Companies
 L&T Group of Companies
 Maruti Suzuki India Limited
 Moolchand Medcity
 Murugappa Group of Companies
 NTPC Limited
Compare with Best-inClass Organisations
 Raychem RPG (P) Ltd.
 Satish Injecto-Plast Private Limited
 Humming Bird Corporate Travel & Stay Pvt Limited  Shreekripa Enterprises
 Indelox Services Private Limited
 SSA Business Solutions Private Limited
 Infotech Enterprises Limited
Measure the Progress on
Improvement Journey
 Steel Authority of India Limited
 Subros Limited
 Susira Industries Limited
Confederation of Indian Industry
CII Institute of Quality
(Sponsored by ABB Ltd.)
Near Bharat Nagara, 2nd Stage,
Viswaneedham Post, Bangalore
 T V Super Filter Industries
 TATA Group of Companies
 Thinksoft Global Services Limited
 Triveni Engineering & Industries Limited
 Triveni Turbine Limited
 TTK Healthcare TPA Private Limited
 Weir Minerals India Private Limited
 Wendt (India) Limited
. . . . More
Address for correspondence
N. Deep
Deputy Director
Award Secretariate
Tel : 080 - 2328 6085 / 9391 / 7690
Fax : 080 - 2328 9388 / 2358 0314
Mobile : +91 98453 53135
email: n.deep@cii.in
Website : www.cii-iq.in
Excellent Organisations
achieve and sustain outstanding levels
of performance that meet or exceed
the expectations of all their stakeholders
Flow Chart: CII-EXIM BANK Award for Business Excellence
The Excellence Model
Position Report received at CII Award Secretariate
Essentially, the model depicts that excellent results in
performance with respect to all the stakeholders viz.
Customer, People, Society, Investors etc., are achieved
through Leaderships directing its Policy and Strategy, its
People, Resources and Processes.
CII-EXIM
Bank Award for
Business
Excellence
Enablers
People
2015
Why participate?
Results
 Gives insight into
Organisational
Performance beyond
financial performance
 Helps to measure
progress on the
journey towards
Excellence
 Helps compare with
the best-in-class
Organisations
 Facilitates learning
opportunities and
professional
development for
managers
 Accelerates the
improvement efforts
 Provides motivation
to the managers
IDENTIFY
CATEGORY
CATEGORY 2
Score < 400 points in
EFQM 2010/2013 Model Assessment*
or First time applicant or
applying with a change in Scope
Direct Qualifier for “Onsite Assessment”
Assign to
“Macro Level Assessment” Team
Assign Assessment Team (~6 member)
People Results
Onsite Assessment planning
Customer Results
Onsite Assessment
(Consensus and site visit combined)
Team Consensus ( ~2 day meeting)
YES
Leadership
Strategy
Processes,
Products &
Services
Business Results
Is Score
> 400 ?
NO
 Provides an external
perspective on the
current status on the
Organisation’s
performance and
practices
CATEGORY 1
(Score > 400 points in
EFQM 2010/2013 Model Assessment*
Finalise Assessment Findings
Partnerships &
Resources
Prepare and sent the Final
feedback report to the applicant
Organisations
Society Results
Learning, Creativity and Innovation
© EFQM 2012
The nine boxes in the model correspond to the criteria which are used to
assess an organisation’s progress towards Excellence. These boxes
represent 5 `Enablers’ and 4 `Results’ criteria.
Final Jury Meeting (Decisions on Recognitions)
Feedback Session to the applicant
Organisations at site by CII Counsellor
(Optional)
Announcement of Recognitions
Feedback reports to Applicant Organisations
*Latest assessment score will be considered
The Enablers criteria are concerned with how results are being achieved
by the organisation. The Results criteria are concerned with what the
organisation has achieved and is achieving.
Who can
participate?
What is the
Evaluation Process?
 All
 Assessment is based on the
Organisations
operating in India, across
all Industry Sectors
 SBUs / Operating units
 Overseas units of
Indian Organisations
 Organisations (Small &
Medium Businesses,
Large Business)
EFQM Excellence Model 2013
 Assessment by a team of four to
six highly qualified Business
professionals.
 About 1000 hours are invested
for each assessment.
 Scoring is on a scale of 0 to 1000
points.
 Both ‘Enablers’ and ‘Results’ carry
maximum of 500 points each
 Most rigorous, transparent and
internationally benchmarked
assessment process.
How to Participate?
An Application Form in the
prescribed format is to be
forwarded to CII Institute of
Quality.
A Position Report explaining the
current status of Business
Excellence in the Organisation in
line with the 9 Criteria of the
Excellence Model to be prepared
and send to CII Institute of
Quality.
Further details are available in the
“Application Brochure for CIIEXIM Bank Award for Business
Excellence 2015”.
What
participants get?
Levels of Recognition
 A comprehensive
feedback report,
outlining ‘Strengths’
and ‘Opportunities
for Improvement’,
based on the Award
Criteria
 Selected participants
will receive
Recognitions, in line
with the Award
Criteria
KEY DATES
Submission of Application Form
Submission of Position Report
On-Site Assessment
- 30 April 2015
- 15 June 2015
- September 2015