Frequently Asked Questions
Who is required to attend New Employee Orientation?
The Joint Commission Standard HR.01.04.01 requires that the SFGH provide orientation to staff. Staff is
defined as clinical and non-clinical personnel working on the SFGH campus. This includes those hired
through CCSF and UCSF, along with non-clinical student interns.
What happens if a new employee is unable to attend the scheduled orientation date?
At the time of HR processing, the new employee is scheduled an orientation date and provided with a
confirmation letter. If the new employee notifies HR that they cannot attend the scheduled orientation
date during appointment processing, HR will reschedule orientation and adjust their start date.
What topics are covered during orientation?
The following topics are covered during General Orientation (Please note this is a summarized list of topics)
 Workplace Safety
 Environment of Care
 Quality Management
 Disaster Preparedness
 SFGH Emergency Codes
 Patient Abuse/Reporting
 Patient Safety
 Infection Control
 Fair and Just Culture
 Service Excellence
 Cultural Understanding
 SMART Training
 HIPAA
 Unusual Occurrence
 Security/Emergencies
The following topics are covered during Clinical Orientation
 Safety Devices
 Medication Safety
 National Patient Safety
 Hospital Acquired
Goals (NPSG)
Infections
 Phlebotomy
 Emergency #’s (MERT)
 Patient Safety (in depth)
 Common Equipment




Safe Communication
Performance
Improvement Measures
Blood Transfusion
SMART Training
Where is orientation located?
Orientation is held in the Curring Carlise Learning Center. See map below
Currin Carlisle Learning Center
1001 Potrero Avenue, Building 30, 2nd Floor (off of 23rd Street)
Does every new employee attend both days (Monday and Tuesday) of orientation?
Orientation is very content specific according to classification and work function. Please refer to the two
(2) groups of new employees and corresponding orientation requirements on the next page. If you have
questions, contact Aiyana Johnson x62346.
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1.) Non-Clinical Employees include CCSF and UCSF employees who DO NOT provide direct patient
care such as, and not limited to: Patient Accounting/Billing, Information Systems, Program Planner,
Analysts, Engineers, Porters, Medical Records Technicians, Food Service, Eligibility, Environmental
Services/Porter, Sheriffs and other Security Personnel, Biomedical Engineering, Administrative Support,
Facilities, and etc.
This also includes these classifications:
Health Educators and Workers (2822, 2825, 2586,
2587, 2588)
Non-clinical Managers (922-943)
Health Program Coordinators (2589-2593)
UCSF Laboratory Scientists
Interns and Students (Public Service Trainee 9910,
Public Service Aide, only non-clinical 9924)
Clerks (1404, 1406, 1428, etc.)
Nursing Staffing Assistant (1429)
Hospital Unit Service Coordinator (9257)
Orientation Requirement: Attend all day Monday (8:00-5:00)
Monday: General Orientation
Strategic Initiatives 8:00-9:30
Regulatory Topics
9:30-12:00
SMART Training
1:00-5:00
2.) Clinical Employees include CCSF and UCSF employees who practice under a license or
certification and provide direct patient care with exception of clinical students and providers (Active
Medical Staff, Physician’s Assistant, Nurse Practitioner, and Nurse Midwives). Only nursing
classifications (highlighted in red) are required to attend the Nursing Topics section during Clinical
Orientation (Tuesday 1:00-5:00).
Orientation Requirement: Attend all day Monday and Tuesday (8:00-5:00)
Monday: General Orientation
Tuesday: Clinical Orientation
Strategic Initiatives 8:00-9:30
Patient Safety Topics 8:00-12:00
Regulatory Topics
9:30-12:00
Nursing Topics
1:00-5:00
SMART Training
1:00-5:00
2303 Patient Care Assistant (PCA)
2305 Psychiatric Technician
2310 Surgical Procedures Technician
2312 Licensed Vocational Nurse
2320 Registered Nurse
2322 Nurse Manager
2323 Clinical Nurse Specialist
2324 Nursing Supervisor
2326 Nursing Supervisor Psychiatric
2330 Anesthetist
2340 Operating Room Nurse
2424 X-Ray Laboratory Aide
2430 Medical Evaluations Assistant
2450 Pharmacist
2454 Clinical Pharmacist
2467 Diagnostic Imaging Tech I
2468 Diagnostic Imaging Tech II
2469 Diagnostic Imaging Tech III
2470 Diagnostic Imaging Tech IV
2514 Orthopedic Technician
2515 Orthopedic Technician II
2530 Medical Evaluations Analyst (MEA)
2830 Public Health Nurse
9924 Public Service Aide Nursing Float
P103 Special Nurse
Dietitians (2622, 2624, 2626)
Other Therapists (2542, 2540, etc.)
UC Hospital Assistant II
Senior Radiology Assistant
UCSF Lab Techs (no patient care)
Anesthesia Tech
Occupational and Physical Therapists (2548, 2550, 2555,
2556, 2558, etc.)
Medical and Psychiatric Social Workers (2910, 2920,
2930, etc.)
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How do I know if the new employee attended orientation?
Managers can log into Halogen and check the new employee’s attendance compliance. If the new
employee does not attend an email will be sent to the manager. Students will provide preceptors a
certificate of completion.
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