2013-14 Institutional
Effectiveness Documentation
Plan – Non-Academic Units
University of Florida
Institutional Assessment
Continuous Quality
Enhancement Series
Timothy S. Brophy, Director
Unit name
Contact Name & email
1
2013-14 Effectiveness Documentation Report for Non-Academic Units
Table of Contents
1.
Mission Statement ................................................................................................................................... 3
2.
Non-Academic Unit Goals ..................................................................................................................... 3
3.
Service Delivery Goals ............................................................................................................................ 3
4.
Administrative Support Services ....................................................................................................... 3
5.
Academic and Student Support Services ........................................................................................ 3
6.
Research ...................................................................................................................................................... 3
7.
Community and Public Service ........................................................................................................... 3
8.
Effectiveness Oversight ......................................................................................................................... 3
2
2013-14 Effectiveness Documentation Report for Non-Academic Units
2013-14 Non-Academic Unit
Effectiveness Process Documentation Plan Template
Due: May 15, 2013
Email to: assessment@aa.ufl.edu
Documentation reports should address the following components as appropriate.
Non-Academic Unit:
Contact person:
1. Mission Statement
What is the unit’s mission? How does this mission support the university’s mission?
2. Non-Academic Unit Goals
What are the unit’s goals? How are these determined, measured, and modified? Use the Goals
template in Figure 1.
3. Service Delivery Goals
How does the unit monitor the service delivery goals of the programs within its purview? Use the
goals template in Figure 1.
4. Administrative Support Services
How does the unit monitor the effectiveness of its administrative support services? How are
services modified in response to data collected in this process?
5. Academic and Student Support Services
How does the unit monitor the effectiveness of its academic and student support services? How are
services modified in response to data collected in this process?
6. Research
How does the unit provide the enabling conditions and processes for faculty research, monitor
faculty research and productivity, and assess this activity?
7. Community and Public Service
How does the unit encourage and monitor community and public service? For example, does the
unit recognize or reward community and public service, if so, how is this done?
8. Effectiveness Oversight
Who is responsible for the oversight of the unit’s effectiveness process? Use this template to
provide this information.
Name
Department affiliation
3
2013-14 Effectiveness Documentation Report for Non-Academic Units
Email
Phone
Add more rows as needed.
Figure 1. 2013-14 Goals template for Effectiveness Documentation reports
Action
items
Goal
Measures
Time
period
Responsible
person(s)
Add more rows as needed.
4
2013-14 Effectiveness Documentation Report for Non-Academic Units
Resources