Program Evaluation Tools

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Program Evaluation Tools
Program Evaluation Questionnaires
You may want to create short evaluation forms that participants complete before they leave
any PTA event or program. There are several options for the types of questions to use. Here
are a few examples:
1. Open-Ended Response. Participants respond in writing to a prompt, such as:



What was the most important thing you learned from this event/program?
How will you use what you learned from this event/program?
How could this event/program be improved?
2. Rate on a Scale. Participants rate the program (or a certain aspect of the program) on a
scale from 1–5.
Example: How would you rate the overall quality of the {Event Name}?
1
2
3
4
5
Poor
Below
Average
Average
Above
Average
Outstanding
3. Level of Agreement. Participants indicate their level of agreement with a statement.
Example: The event was well organized.
A. Strongly Disagree
B. Disagree
C. Neutral
D. Agree
E. Strongly Agree
4. Level of Satisfaction. Participants indicate how satisfied they were with an aspect of the
event or program.
Example: How satisfied were you with the guest speaker?
A. Very Dissatisfied
B. Dissatisfied
C. Neutral
D. Satisfied
E. Very Satisfied
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Sample Phone Survey Script
Hello, this is {Name} from the {Name of PTA}. Can I speak with {Participant’s Name}?
Hi, I’m calling with a short survey about the {Event Name} you attended on {Date}. Do you
have a few minutes to talk?
1. What were you hoping to learn or get from the event/program? What made you
decide to attend?
2. To what extent do you feel like your goals or expectations were met?
3. What would you say impacted you the most from the event/program?
4. How do you think you will use what you learned from the event/program?
5. What would you like to see changed for future events/programs?
6. Are there topics that you would like to learn more about?
7. Are you a member of PTA? If not, would you be interested in receiving information
about joining PTA? How would you like to receive information?
8. Would you be interested in working with us on a community or school project in the
future?
9. Would you like to share your email address to receive PTA news?
That completes the survey! Do have any additional questions or comments?
Thank you for your time and feedback. Our next PTA event/program/meeting coming up will
be {Upcoming Event, Program or Meeting}. It will be held {Date and Location}.
I hope to see you there!
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