Patient Information Recall
Systems
Learning objectives



Understand the link between
population health data and chronic
disease care
Know what information can be
collected and collated from primary
information recall systems
Understand the benefits of primary
information recall systems
Population health
Focus on the health of populations not just
individuals
 Involves actions – ‘interventions’ - that
change the health of a whole group
 Includes clinic and community based
services providing prevention, early
detection and management programs
 Requires data collection

Importance of
health data
Provide information on health
indicators for a community including:
 comparisons of clinical information
 costs of health care
 identification of prevention targets
Ferret
Patient Information Recall System

Outcomes focus

Population health approach

Prevention, early detection and
management of chronic disease

Supports quality improvement processes
The health chart



Each client gets an electronic health
chart
It shows the processes assigned to a
client and when they are due
Colours and letters are used to the type
of process and if it has been completed
Information available

Who has been seen

Details of the appointment

Who has not been seen

What’s overdue or due in the future
Information searches
Who
 What interventions
 Rates / coverage, trends, outcomes
 Health status of individuals and
population
 Demographic data
 Reports for the community

Activity data


Ferret also allows collection of activity
data which shows what processes are
being carried out in a clinic in a day,
week, month or year
It allows service providers to determine



How many clients were seen
What they were seen for
How long a consult took etc
Benefits for clinical staff
Central register which provides and
assists with:

collection of client information

organisation of workloads

Standardisation of data collection

quality improvement processes
Benefits for managers
Reporting
 Service activity
 Population health
 Workforce information
 Standardising data collection
 Continuous quality improvement

Benefits for clients and
community
Promotes self management
 Increased continuity of care
 Decreased duplication of services
 Access to population health data
 Participation in improved health
outcomes
 Development of community groups
 Continuous quality improvement

System effectiveness
Remember
A data collection system is only as good
as it’s users and the quality and
quantity of information entered.
Electronic Health Information Systems
are here to stay
Learning Activity
Please complete the
learning activity