Excalibur Communications
Paul Crow
Corporate Sales Manager
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Mobile Working
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Past
Present
The future?
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Very Quick History
lesson
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1985 saw the introduction of car and
transportable phones.
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1991 – First commercial GSM (Digital) call
was made, Nokia's 1011 is the worlds first
commercial GSM digital mobile phone.
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1992 – First ever Text message was sent
(Sms)
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1996 - Nokia introduce the Communicator, the
first mobile to enable internet connectivity and
wireless email
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Present
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2007- total number of mobiles reaches 3.3 billion, Half the
worlds population!
2008 - Britons on average send a staggering 1.4 billion
text messages every week
The growth of text (SMS) messaging has been phenomenal
considering the first text message was sent less than 20
years ago!
Statistics taken from Mobile Data Association
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16.5 million people accessed the mobile
internet in May 2008, this is a 25% growth
since May 2006.Average of 136,875 new
users per month (may 2006-2008)
10 million picture messages sent in the UK
every week, year on year growth is at
30%
Statistics taken from Mobile Data Association
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Current devices
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Blackberry -
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i-phone
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Pda and Smartphones
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Current device methods for mobile working
Smart Phone
Mobile PC
Home Worker
Use a smart mobile device
to deliver telephone, basic
email, calendar and business
critical applications direct to
a convenient single handset.
Use a laptop with a mobile
data card to enable full
feature rich email, calendar
and full functional business
critical applications .
Use a desktop PC connected
via a secure link to provide
full office based functionality
to a permanent remote
location, including internet,
business applications and
voice.
E.G. BlackBerry Smart
Phone or Windows Mobile
Device
E.G. Windows based Laptop
with a Vodafone data card.
E.G. Windows Based PC with
a Star remote worker
connectivity package
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Case Studies
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Case 1-Surveyors
Bristol based company of Surveyors and Estate
agents
 Simplify current surveying tasks
 Improve flow of information
 Reduce time it currently takes to produce completed
reports
 Reduce overall costs
 Cut down on Paperwork

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Solution

Supply Windows based Pda devices

Enable these devices with voice and data services

Supply and commission Outlook Exchange server
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Benefits
Only need to carry one small device
 Ability to send information back once the survey has
been completed
 20% increase in number of surveys carried out per
day
 Reduction of 35% in fuel costs
 Reports often completed before surveyors return to
office
 Dramatic reduction in amount of paperwork

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Case 2-Couriers

Courier company delivering time critical packages

Reduce duplicate paperwork
Improve flow of information ie. Delivery / collection
confirmation

Self

billing requirement
Improve efficiency Reduce overall costs
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Solution

Supply Windows based Pda devices

Enable these devices with voice and data services
Design and implement self billing software
application

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Benefits

Billing automatically generated from Mobile device

Customer care response times reduced

Paperwork reduced

Reduced fuel costs
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Case 3-Food manufacturer
 National Organic food manufacturer,
multi site
 Requirement for time critical reports
/ audits
 Reduce time costs
 Improve efficiency
Reduce amount of paper generated
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Solution

Supply Blackberry devices
Create a bespoke system capable of automatically
generating reports

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Benefits

Reports are now available immediately

Less staff required

Paperwork reduced

Improved efficiency
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Current applications
Rightmove - introduce a service that allows house
hunters to view over 650,000 properties for sale or
rent on their phones
Manchester NHS – uses SMS for people to contact
its Stop No Smoking services and receive stop smoking
support
Westminster County Council – offer a “find- a –
loo” service. Users text their location to a short
number , and then receive directions to the nearest
convenience with opening hours!
Internet Searches – In April 62% of smart phone
users visited Google’s mobile site first, Orange second
and the BBC third.
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The Future
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As a company we have to find solutions and
deliver these in a simple, and cost effective
manner. Technology for technologies sake will not
encourage users to take up these exciting new
devices. It is up to us to deliver applications that
engage and encourage users to use these
products.
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New devices and applications are continually
evolving to ensure mobile devices play an ever
increasing role in our lives. Mobile email and
internet are now considered normal applications
within a large percentage of handsets.
The introduction of the i-phone and Blackberry
Storm have re-kindled interest in Smart phone
devices with the emphasis on entertainment via
music and high quality cameras.
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Nokia are currently developing flexible displays
which could lead to a whole new way in which
mobile phones are used.
Phones you are likely to see in the very near future
will have integrated projectors which opens up
massive opportunities for the Education
environment……..
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Are you ready ?