Trinity National Accounts Presentation

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WELCOME

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We Only Do One Thing…

And We Do It Very Well.

Trinity National Accounts provides innovative programs and solutions to customers with multiple store locations to better manage their HVAC/R assets.

Our Single Focus Ensures That Trinity National Accounts Customers

Know They Are Getting The Highest Value At The Lowest Cost On

HVAC/R Dispatched Services

WHAT WE DO

WHAT WE DO

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TIME

MONEY

SANITY

• Scheduling of Preventative Maintenance

• Dispatching repair service

• Heating, air conditioning, & refrigeration equipment at all locations.

• Provide single source contact for all needs

• Single toll-free telephone number to dispatch repair service

• 24/7 support to decrease your down time

• The industry’s best contractors

• Prescreened

• Tested

• Insured

• Licensed

• Scheduling & dispatching – Through a national network of preferred and certified contractors

• Single source contact for all needs

• Toll-Free telephone number 877-302-5072 is manned 24/7/365 with NO automated attendant systems

• The Industry’s best contractors

• Comprehensive contractor enrollment process

• Regular contractor performance reviews

• Peer recommendations

• On-going business partnerships

• Negotiated contractor rates

• Management of claims expense

• Recovery of ALL service expenses from active equipment warranties

• Repair/Replace evaluations

• Assist in capturing Government rebates

• Reduction of service fraud and waste

• Reduction/ elimination of unnecessary service call expenses

• Obtain competitive bids for ALL repair and replacement work

• Second opinions for repairs or replacements are a reason to try us

• Negotiated Rates – Trinity National Accounts puts out projects for bid based on individual client footprints and needs

• Management of Claims Expenses – Claims adjusters are ex-contractors and understand real vs. inflated charges

• Recovery of Available Warranty Expenses – Review of contractor expenses for items that traditionally are covered under warranty

• Repair/Replace Evaluations – Recommendations of costeffective and reliable paths to pursue

• Assist in Capturing Government Rebates – Access to web based incentive software that provides real-time notification of available rebates.

• Reduction of Service Fraud, Waste, and Unnecessary

Service Calls – Quality Processes to ensure that you get what you pay for

• Thorough communication between our Dispatch

Staff and Technicians ensure clients are always informed of the status of the service call in regards to equipment status, requests, and completion.

• Service requests followed by Trinity National

Accounts Expert - for contractor response, time customer job satisfaction, and fair claims resolution

• Transparent billing

• One inclusive invoice from Trinity National

Accounts

• Customer access to all back-up materials

• Real-Time knowledge

• Never again wonder the status of requests for service and/or outcomes

• Expert project managers from our Team working for your Team

• Predictable and accurate budgeting

• Ability to budget preventative maintenance expenses through fixed cost plans

• Billing the way you always wanted it

• Accurate, easy to understand, with comprehensive back-up information

• Preventative Maintenance

• Service Dispatch

• Equipment Deficiency Reports

• Equipment Grading

• Preventative Maintenance

• Service Dispatch

• Equipment Replacement

• United States, Canada, Puerto Rico

• Service Dispatch

• 4-Hour Emergency Response

• Equipment replacement

• HVAC/R Service

Just To Name a Few…

Next Steps?

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IVISION OF

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THANK YOU

www.TrinityWarranty.com

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