STUDENT SUCCESS 2020
ACCT New and Experienced Trustees
Governance Institute
August 4, 2014
Felicia Patterson
Vice President, Learner Support Services
Anne Arundel Community College
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Community Colleges
Redefining Success
Past
Success = Enrollment
Growth and Reputation
Future
Success = Quality,
Innovation, Accountability,
and Completion
Modified from Staisloff (rpk group), 2013; Patterson, 2014
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Anne Arundel Community College
Student Success 2020
• The purpose of Student Success 2020 is to continue our
commitment to student success by helping more students
be more successful.
• We will measure student success in terms of educational
goal attainment with emphasis on the completion of
degrees, certificates, and other workforce credentials.
http://www.aacc.edu/studentsuccess2020
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Guiding Principles for Institutional
Improvement
1.
2.
3.
4.
5.
Committed Leadership
Use of Evidence
Broad Engagement
Systemic Institutional Improvement
Diversity and Equity
Adopted from Achieving the Dream (2010)
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Design Process
Intentional Implementation Theory
 Help all students identify meaningful educational goals.
 Build systems and programs to track, monitor, and
support students’ progress in achieving their goals.
 Involve faculty and staff in examining all programmatic
and functional processes to identify and address points of
vulnerability in students’ journey to goal completion.
 Make changes necessary to increase student success.
 Incorporate into the Strategic Plan.
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Student Success 2020
Strategic Plan
FY2012-2020
Strategic
Issue 1
Access
Increase college
access for all
student populations
Strategic
Issue 2
Success
Optimize student
success and goal
completion
Strategic
Issue 3
Resources
Maximize internal and
external resources
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AACC Student Success 2020 Goals
1. Successfully complete remedial or developmental
instruction and advance to credit-bearing courses.
2. Enroll in and successfully complete the initial
college-level or gatekeeper courses in subjects
such as Math and English.
3. Complete the courses they take with a grade of C
or better.
4. Persist from one term to the next.
5. Attain credentials (certificate, associate degree, or
workforce credentials).
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Key Performance Indicators
• Student Success 2020 includes 35 Key Performance
•
•
•
•
Indicators (KPI’s) for Access, Success, and Resources
KPI’s identified by Institutional Assessment Team
KPI targets informed by Area Experts (Individual/Group)
KPI’s are approved by the Strategic Planning Council
KPI assessment rubric:
• Exceeded: Target exceeded (r>100%)
• Met: Target achieved (r=100%)
• Developing: Target not achieved, but “close” (90%≤ r ≤ 99%)
• Not Met: Performance substantially below target (r<90%)
*r= percent to target
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Lessons Learned
• Common definition of student success is significant.
• Importance of capacity building.
• Organizational change may take cultural change, which
often takes time.
• Broad dissemination of data to key stakeholders must be
practiced.
• Student success is demonstrated through a variety of
evidentiary sources.
• Professional development is critical in changing business
practices to focus on student success.
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Lessons Learned
• Focusing on student success requires courageous leadership
and conversation to do what we know is right.
• Evidence-based management requires creating a culture of
evidence through improved college-wide data collection
procedures, data analysis, and action based upon the
evidence.
• Student success must be initiated through strategic thinking
across structures, programs, and people that challenge
institutional culture, decision-making, and current ways of
knowing.
• Impacting student success comes from intentional,
sequential, college-wide, and collaborative decisionmaking across the institution.
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Student Success 2020
Results
Year One
• Built the capacity to manage, review, analyze, and interpret data
Year Two
• Integrated Achieving the Dream into an already established structure
• Identified the right people and the right work to impact student success
• Beginning of a culture shift and paradigm change
Year Three
• Strengthened structure for student success work
• Focused on broad engagement
• Transitioned with college leadership
Year Four
• Reviewing benchmarks and accountability
• Developing new structures and interventions
• Addressing student success and diversity
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THANK
YOU!
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