Value-based Recruitment
Lynne Gough
Training Compliance Advisor
Lynne.gough@cambridgeshire.gov.uk
2nd July 2014
Why value-based recruitment
Care Act
Cavendish Review
Francis Report
Value-based Recruitment
Aims and Objectives
Identify some value based words and
phrases
Begin to develop a value based advert
Develop some value based interview
questions
Values - meaning
‘The moral principles and beliefs or
accepted standards of a person or social
group’
‘Things that matter to us’
Honourable, worthy
www.dictionary.com
Value-based words and phrases
Adaptable
Respect
Can you imagine
what this person is
feeling?
Integrity
Would you have the courage
to whistleblow?
Quality
Empathy
Caring
Honesty
Dignity
Commitment
Courage
Proud
integrity
How do you feel when this
happens…
Innovation
Compassion
Resources
https://www.nsasocialcare.co.uk/values-basedrecruitment-toolkit
SCILs Recruitment Interviewing
Leadership Qualities Framework
Skills for Care
Finders Keepers
Career Pathway e-tool
Value-based Recruitment
example by National Skills Academy
“We are looking for Support Workers who can
demonstrate compassion and empathy in
their approach to caring for older people,
either through previous roles in social care or
in other roles.
Can you show us how you would treat our
service users with the dignity and respect
they have a right to expect”
Effective job adverts
Activity:
Using value based words and phrases
begin to write an advert for a support
worker.
You have 10 minutes
Recruitment questions
Ask questions that lead to:
How did you feel about it?
What impact did it have on you?
What did you learn from it?
Did that upset you?
How proud were you of the outcome?
Value-based Interviews
Activity:
Design 3 - 5 value based interview questions
for a care support worker.
Example: “Tell me about a time when you were
sensitive or compassionate in an emotional or
tense situation.”
You have 15 minutes
Effective interviews
Emphasis on testing for core values
Create a standardised interview pack
Same questions for all applicants
Ask questions that enable candidates to give
examples of behaviours in their previous roles
Score the responses
Be clear about your expectations
References
National Skills Academy
www.nsasocialcare.co.uk/values-basedrecruitment-toolkit
Skills for Care
www.skillsforcare.org.uk
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