Organizational Behavior
Chapter 8
Learning and decision making
• Explicit knowledge
• Readable knowledge
• Tacit knowledge
• Gained knowledge from experience
• Expertise
Contingencies of reinforcement
• Positive reinforcement
• Negative reinforcement
• Punishment
• Extinction
Reinforcements with schedules
• Continues reinforcements
• Fixed interval
• Variable interval
• Fixed ratio
• Variable ratio
Decision making
• Programmed decision making
• Rational decision making
• Bounded rationality
• Selective perception
• Projection Bias
• Stereotype