Melvin William Ebenezer
Engineering Director
+91 99402 40391, melvin.j07@gmail.com
https://www.linkedin.com/in/melvin-ebenezer/
PROFESSIONAL SUMMARY
Dynamic Engineering Leader with 18+ years of experience in leading large-scale software development,
delivery, and operations across the APAC region. Adept at managing cross-functional teams of up to 80
professionals across geographies, including Senior Managers, Developers, QAs, and Product Owners. Skilled
in aligning engineering strategies with business goals, ensuring quality and timely delivery, and fostering
innovation in digital transformation. Expertise in change management and stakeholder collaboration to
deliver exceptional customer-centric solutions.
CORE SKILLS
Technology: Unix, Java, Python, Spring Boot, MySQL, PostgreSQL, HTML, CSS, JavaScript, AWS, Artificial
Intelligence (AI), Machine Learning (ML), MDLC, Angular JS, Data Science, CI/CD Pipelines, Jenkins.
Leadership and Management: Product Management, Team/Portfolio Management, Project Management,
Risk Management, Business Requirement, Dependency Management, Software Development Life Cycle
(SDLC), Design/Architecture, Waterfall and Agile methodologies, Data Engineering.
EXPERIENCE
DBS, Hyderabad – VP, Engineering Director
Jan 2018 – Present
Project - ML Ops and Model Monitoring Product implementation
●Directed engineering delivery for key digital transformation AIML initiatives, managing global teams of
20–60+ engineers across EMEA & APAC regions, including mid-to-senior-level developers, managers,
and product owners.
●Spearheaded ML Ops and Model Monitoring Product implementation, improving operational
efficiency by 30% and reducing model development time from 3 months to 6 weeks.
●Collaborated with customers through workshops, steering committee meetings, and strategic reviews,
ensuring alignment with business goals and technical roadmaps.
●Designed and executed a 3-year technology roadmap, driving feature development, optimization, and
operational excellence in systems.
●Enhanced system resiliency and user experience by implementing advanced frameworks and best
practices.
●Improved production support response times by 80%, enabling 24/7 operational readiness and
incident management across key delivery areas.
●Established centralized knowledge bases and automated workflows, reducing deployment time by
50%.
Project – Core-banking Agile Delivery
●Executed Core banking Application development project for the UK and AE regions using Kubernetes,
resulting in 25% YOY revenue growth
●Led Agile Development projects for APAC countries, overseeing teams across two geographies
(Singapore & India) tracking end to end journey through JIRA and Confluence
●Introduced supervision and training processes, reducing code delivery time for new team members
from 8 to 4 weeks and enhancing technical productivity
●Established centralized knowledge base and project documentation, advancing delivery by 15%
quarterly, focusing on strong software engineering principles
●Conceived and developed automations, reducing new requirement deployment time by half
DBS, Singapore (Contract via COMTEL) - AVP, Sr. Engineering Manager
Oct 2015 - Dec 2017
Project – Cloud transformation of Inventory Management system
●Led technical direction of inventory management system to one of first AWS cloud projects in DBS
using Angular JS, Spring Microservices, and Maria DB within 4 months
●Converted mainframe report batches to real-time processes, truncating operational time by 70%
●Trained 15-member cross-functional team in Angular JS and Spring Boot, resulting in 20% faster
project delivery and closure
●Maximized team productivity by conducting comprehensive performance reviews for team of 15
engineers, achieving 20% increase and ensuring 95% satisfaction rate among team members
Project – HK Regulatory & Operational Reporting
●Delivered 150 business & regulatory reports in 5 months, saving 1.5 million SGD through automation
●Revitalized one fifth of codebase, enhancing application efficiency
Indusind Bank, Mumbai & Chennai - Project Manager
Apr 2013 - Sep 2015
Project – Workload automation
●Championed automation of 15+ bank applications, refining operational efficiency by 30% and
optimizing databases
●Crafted templates, trimming onboarding time by a third and elevating operational efficiency by 20%
Project – IT Support Payments and Clearing
●Directed production support and product development for Payments System, streamlining workflows
and augmenting operational ease by 40%
●Devised & executed NGRTGS regulatory upgrade mandate by RBI in 6 weeks, slashing adoption time by
50%
●Standardized cross-functional collaboration with Infosys and IBM to identify, monitor, test, and resolve
product bugs, resulting 35% decrease in bug resolution time
Infosys Ltd, Chennai - Technology Analyst, Development Lead
Sep 2006 - Mar 2013
Project – Core banking Product Customization for BANCA Mifel, Standard Bank & RBS
●Headed Technical Leadership in Johannesburg, South Africa, steering the Development Team to deliver
product customization for diverse banking clientele
●Cultivated training programs for 15 new hires on product knowledge, advanced programming
concepts, innovation and emerging technologies
●Presented regular oversight of project delivery status fortnightly to stakeholders
EDUCATION
Bachelor's Degree - Electronics and Communication Engineering (C. Abdul Hakeem College of
Engineering and Technology, Anna University, Vellore)
AWARDS
DBS Gladiator Award for Delivery excellence (Q1 2023)
DBS Superstar Award for Delivery excellence (Q3 2022)
DBS Ghostbuster Award for Issue tracking and quality assurance (Q2 2016)
Team Excellence in Quality/ Process across Infosys (Q4 2012)
CERTIFICATIONS
AWS Cloud Practitioner
PG Program in Advanced Artificial Intelligence and Machine Learning – IIIT Hyderabad
Product Management - Aha!
Project Management - Atlassian
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