Jola Kanani OPER ATI ON S M AN AG ER Personal Profile I'm a dependable operations manager with a strong drive and attention to detail. I lead by example and encourage teamwork thereby achieving project goals. Work Summary OPERATIONS MANAGER THOMPSON + HANSON Dec 2019 - Present - Promoted to oversee the strategic management and operational oversight of the company’s Global Business Development and Operations in order to provide streamlined operations, reduced operating costs, and greater profitability. - Created and executed a communication plan to share tactical and strategic plans and initiatives with Partners. Periodically reviewed performance expectations to ensure alignment with goals. - Performed demand forecasting, monitored Partner retention and determined appropriate staffing levels. - Set expectations for a clean, safe, well organized, and pest free facility. Ensured all sanitation and safety issues are addressed. - Participated in and supported divisional strategic initiatives. Developed strategies to meet short term and long term business objectives. GENERAL MANAGER/ NORTH AMERICA EXPANSION LEADER COS River Oaks District Jan 2013 - Dec 2019 Qualifications: Strong technical and business qualifications with an impressive track record of more than 8 years of hands-on experience in strategic planning, business unit development, project and product management, and system engineering strategies. Managed North American Expansion, developed and trained new teams; facilitated finance and build of new stores Maintained Area staff by recruiting, training, coaching, and counseling Prepared annual budget; analyzed results through key performance indicators Facilitated product due to forecasting, planning and budgeting Analyzed financial statements for profitability ratios Managed multilevel operations and functions Analyzed sales figures to forecast future sales; analyzed and interpreted trends to facilitate planning Maintained professional and technical knowledge by attending educational workshops Maintained operations by initiating, coordinating and establishing training programs Academic Background Contact Details 281-777-7076 Office: 3600 West Alabama St. Houston, Texas 77027 jolakanani21@gmail.com UNIVERSITY OF HOUSTON, C. T. BAUER COLLEGE OF BUSINESS BBA in Management and Supply Chain Management
