English for
S o c ia liz in g
E X P R E S S
S E R I E S
Sylee Go re & David Go rd o n Sm it h
OXFORD
U N IV E R SIT Y
PR ESS
OXPORD
U N IVE R SITY
PR ESS
G r e a t C la r e n d o n S t r e e t , O x fo r d 0 x 2 6 d p
O x fo r d U n i v e r s i t y P r e s s is a d e p a r t m e n t o f t h e U n i v e r s i t y o f O x fo r d .
I t f u r t h e r s t h e U n i v e r s i t y ’s o b j e c t i v e o f e x c e l l e n c e i n r e s e a r c h , s c h o la r s h i p ,
a n d e d u c a t io n b y p u b li s h i n g w o r ld w id e in
O x fo r d
N e w Yo r k
A u c k la n d
Cap e Tow n
K u a la L u m p u r
D a r e s S a la a m
M a d r id
M e lb o u r n e
H o n g Ko n g Ka ra ch i
M e x ic o C it y N a ir o b i
N e w D e lh i S h a n g h a i T a ip e i T o r o n t o
W i t h o ffic e s in
A r g e n t in a
A u s t r ia
G u a t e m a la
Sou th Korea
o x f o r d
B r a zil C h ile
C z e c h R e p u b lic
H u n g a r y I t a ly J a p a n
S w it z e r la n d
and o x f o r d
P o la n d
T h a ila n d
F ra n ce
G reece
P o r t u g a l S in g a p o r e
T u r k e y U k r a in e V ie t n a m
E n g l i s h a r e r e g is t e r e d t r a d e m a r k s o f
O x fo r d U n iv e r s it y P r e s s in t h e U K a n d in c e r t a in o t h e r c o u n t r ie s
© O x fo r d U n iv e r s it y P r e s s 2 0 0 7
A d a p t e d f r o m En glish f o r Sm all Talk & Socializin g
b y S y le e G o r e a n d D a v id G o r d o n S m it h
© C o m e ls e n V e r la g G m b H & C o . O H G , B e r lin 2 0 0 6
T h e m o r a l r ig h t s o f t h e a u t h o r h a v e b e e n a s s e r t e d
D a t a b a s e r ig h t O x fo r d U n iv e r s it y P r e s s (m a k e r )
F ir s t p u b lis h e d 2 0 0 7
2 0 11 2 0 10
10
200 9
20 0 8
9 8 7 6 5 4 3 2
N o u n a u th o rize d p h o to c o p yin g
A ll r ig h t s r e s e r v e d . N o p a r t o f t h is p u b lic a t io n m a y b e r e p r o d u c e d ,
s t o r e d in a r e t r ie v a l s y s t e m , o r t r a n s m it t e d , in a n y fo r m o r b y a n y
m e a n s , w it h o u t t h e p r io r p e r m is s io n in w r it in g o f O x fo r d U n iv e r s it y
P r e s s , o r a s e x p r e s s ly p e r m it t e d b y la w , o r u n d e r t e r m s a g r e e d w it h t h e
a p p r o p r ia t e r e p r o g r a p h ic s r ig h t s o r g a n iz a t io n . E n q u ir ie s c o n c e r n in g
r e p r o d u c t io n o u t s id e t h e s c o p e o f t h e a b o v e s h o u ld b e s e n t t o t h e
E LT R ig h t s D e p a r t m e n t , O x fo r d U n i v e r s i t y P r e s s , a t t h e a d d r e s s a b o v e
Yo u m u s t n o t c ir c u la t e t h is b o o k in a n y o t h e r b in d in g o r c o v e r
a n d y o u m u s t im p o s e t h is s a m e c o n d it io n o n a n y a c q u ir e r
A n y w e b s it e s r e fe r r e d t o in t h is p u b lic a t io n a r e in t h e p u b lic d o m a in
a n d t h e i r a d d r e s s e s a r e p r o v id e d b y O x fo r d U n iv e r s it y P r e s s fo r
i n fo r m a t i o n o n ly . O x fo r d U n i v e r s i t y P r e s s d is c la im s a n y r e s p o n s i b i li t y
fo r t h e c o n t e n t
isb n :
978 0194579407
P r in t e d in C h in a
ACKNOWLEDGEMENTS
Prep ared f o r OUP by Starfish Design Editorial an d Project M an agem en t Ltd
Cartoons by: P h i l i p B u r r o w s a n d S t e p h e n M a y
Photo cr ed its: i s t o c k p h o t o l i b r a r y a n d i n m a g i n e
Cov er im ag es courtesy of. G e t t y I m a g e s ( m a i n i m a g e / R o m i l l y L o c k y e r /
I m a g e B a n k ) a n d P u n c h s t o c k ( b o t t o m le ft / D ig it a l V is io n ; t o p le ft /
P h o t o d is c )
M-ROM
M u lt i RO M
is acco m p anied by a M ult iROM w hich
has a num b er o f f eat ures.
E n g l i sh f o r S o c i a l i z i n g
I n t e r a ct iv e e x e r c i se s to p ract ise usef ul p h rases, vocabulary,
and com m unicat ion t hrough yo ur comput er.
L i st e n i n g e x t r a c t s. These are in enhanced audio f ormat t hat
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audio p layer on yo ur comput er.
If you have any p rob lem s, p lease check t he t echnical sup po rt
sect ion o f t he readm e f ile on t he M ult iROM .
Co n t e n t s
PA GE
T IT LE
M a k in g co n t a ct
T O P ICS
LA N G U A G E T IP S A N D ST R A T EG IES
M a k in g a r r a n g e m e n t s v ia e m a il
A t t it u d e s t o t im e in d if f er en t
M e e t in g v is it o r s o n a r r iv a l
T a lk in g a b o u t t h e w e a t h e r
cu lt u r e s
Talk in g ab o u t p lan s
T a lk in g a b o u t p la n s
W e lco m in g
W e lc o m in g v is it o r s t o y o u r c o m p a n y
U sin g f ir st n am es
v isit o r s
T a lk in g a b o u t t h e o f f ic e s a n d t h e
A sk in g f o r clar if icat io n
co m p a n y
O f f e r in g a v isit o r r e f r e sh m e n t s
G i v i n g d ir e c t i o n s in a b u i l d i n g
I n t r o d u c in g a v isit o r
23
G e t t in g
M a k in g s m a ll t a l k b e f o r e a m e e t in g
a cq u a in t e d
T a l k i n g a b o u t f r e e -t i m e a c t i v i t i e s
T a lk in g a b o u t p e r so n a l p o sse ssio n s
T a lk in g a b o u t t r a v e l a n d p la c e s y o u
h a v e v isit e d
Talk in g ab o u t m u t u al
acq u ain t an ce s
M o v in g f ro m sm all t alk t o
b u sin e ss
Keep in g a co n v e r sat io n g o in g
F o l l o w in g u p a v i s i t w it h a n e m a il
31
En t e r t a in in g
S h o w in g a v isit o r a r o u n d y o u r t o w n
a v isit o r
T a lk in g a b o u t t h e p la ce w h e r e yo u
liv e
R e c o m m e n d in g t h in g s t o d o a n d
u se d t o
U sin g t o u r ist in f o r m at io n
Talk in g ab o u t o r ig in s
D e alin g w it h in v it at io n s
p la c e s t o se e
G i v i n g d i r e c t i o n s in a t o w n o r c i t y
40
Ea t in g o u t
M a k i n g s m a l l t a l k in a r e s t a u r a n t
Ex p lain in g a m en u
D e c id in g w h a t t o o r d e r
Keep in g a co n v e r sat io n g o in g
T a lk in g a b o u t f a m ily a n d
Bu t se r i o u sl y ... - t h e ro le o f
r e la t io n sh ip s
T a lk in g a b o u t e d u ca t io n
h u m o u r in d if f er en t cu lt u r e s
At t h e en d o f a m eal
T h a n k in g so m e b o d y f o r a m e a l
49
N e t w o r k in g
S t a r t i n g a c o n v e r s a t i o n w it h a
a t a t r a d e f a ir
st r a n g e r
T a lk in g a b o u t y o u r c o m p a n y
T a lk in g a b o u t p r o d u ct s a t t h e st a n d
T r y in g o u t n e w s m a l l -t a l k t o p ic s
F o llo w in g u p a n e w c o n t a c t v ia e m a il
PAGE
A P P EN D IX
58
T e st y o u r se lf !
60
P a r t n e r F ile s
Partn er A
62
P a r t n e r F ile s
Partn er B
64
A n sw e r k e y
68
T r a n sc r ip t s
74
U se f u l p h r a se s a n d v o c a b u la r y
79
V o c a b u la r y b a n k s
Saf e sm a ll-t a lk t o p ics
En d in g a co n v e r sat io n p o lit e ly
Sm a ll t alk at a t r ad e f air
About the book
E n g lish fo r S o c ia liz in g
is f or p eo p le w ho w ant t o be ab le t o b u ild go od r e lat io n sh ip s w it h
in t er n at io n al clien t s an d co lleag u es. W h et h er yo u are at a b u sin e ss d in n er , an ex h ib it io n st an d ,
sh o w in g a v isit o r ar o u n d yo u r co m p an y, or at t en d in g an even t af t er w o rk - yo u need t o be ab le m ake
co n ver sat io n in an ap p r o p r iat e and co n f id en t w ay in o rd er t o e st ab lish and m ain t ain su ccessf u l
b u sin e ss r e lat io n sh ip s.
p r esen t s all t h e e sse n t ial ex p r essio n s and
E n g lish fo r So c ia liz in g
co n ver sat io n t ech n iq u es t h at w ill en ab le yo u t o so cialize and m ake b u sin e ss co n t act s in En g lish .
Th e six u n it s o f
E n g lish fo r S o c ia liz in g
p r esen t r ealist ic r e lat io n sh ip -b u ild in g sit u at io n s. Th er e are
n u m er o u s in t er est in g , v ar ied , and w ell-st r u ct u r ed ex er cises and act iv it ies t h at allo w yo u t o p r act ise
co n v er sat io n al t ech n iq u es and st r at eg ies. The
P a rt n e r File s
at t h e b ack o f t he b o o k p ro vide r o le-p lay
ex er cises w h ich p r act ise t he lan g u ag e yo u have learn t in t he un it .
E n g lish fo r So c ia liz in g
also
ad d r e sse s in t er cu lt u r al issu e s and so f t sk ills.
Every un it b eg in s w it h a
St a r t e r
t o in t r o d uce t he t o p ic. Th ese sp e ak in g act iv it ies are d esig n ed t o r aise
aw ar en ess o f t he p o t en t ial d if f icu lt ies t h at yo u m ay f ace w hen yo u w an t t o e st ab lish a good b u sin e ss
r elat io n sh ip , ex ch an g e p le asan t r ie s, o r sim p ly ch at w it h e ase. Th e u n it s end w it h
O utput,
w h ich
co n sist s o f r ead in g t ext s t o ext end t h e unit t o p ic or of f er f u r t h er u sef u l t ip s, and also p r o vid es
o p p o r t u n it ies f or d iscu ssio n . W h en yo u have f in ish ed all t he u n it s, yo u can
T e st y o u r s e l f !
w it h a f un
cr o ssw o r d at t h e b ack o f t h e b o o k.
Th e
M u lt iR O M
co n t ain s all t he
List e n in g e x t r a ct s
f rom t he b o o k. Th ese can be p layed t hr o ug h t he
au d io p layer on yo u r co m p u t er, or t h r o ug h a co n ven t io n al CD-p layer . In o r d er t o give yo u r self ext ra
list en in g p r act ice, list en t o it in yo u r car or d o w n lo ad it t o yo u r M P3-p layer and list en w hen yo u are
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In t e r a ct iv e e x e r c ise s
let yo u review by d o in g ex er cises t h at co ver t he e sse n t ial
lan g u ag e f rom t he b o o k on yo u co m p u t er, t h is w ill be p ar t icu lar ly v alu ab le if yo u are u sin g t he b o o k
f or self -st u d y.
At t he b ack o f
E n g lish fo r S o c ia liz in g
in d ep en d en t ly. Th er e is also an
p h r a se s a n d v o ca b u la r y
A - Z w o rd list ,
A n sw e r k e y
t he
T r a n scr ip t s
so t h at yo u can ch eck yo u r an sw er s
o f t he list en in g ext r act s, and a
U se f u l
list t h at yo u can ref er t o w hen p r ep ar in g t o sp e ak t o cu st o m er s and
co lleag u e s. You w ill also f in d
a v ar iet y o f t o p ics.
t here is an
V o ca b u la r y b a n k s
in t h is sect io n t h at yo u can use t o m ake sm all t alk on
M a k in g c o n t a c t
F i r st l o o k a t so m e o f t h e a c t i v i t i e s i n v o l v e d in s o c i a l i z i n g . Ca n y o u a d d a n y t h i n g ?
m ak in g sm all t alk at a m eet in g
sh o w in g a v isit o r
d u r in g a cof f ee b r eak ( §§
ar o u n d yo u r t ow n or cit y
;' :S.
t ak in g a v isit o r o ut
t o lunch or d in n er
g reet in g a v isit o r
#
N o w w o r k w it h a p a r t n e r t o a s k a n d a n sw e r t h e f o l l o w i n g q u e st i o n s.
1
W h en and w her e do yo u need t o so cialize in En g lish ?
2
W ho do yo u sp e ak t o ? Are t h ey nat ive or n o n -n at iv e En g lish sp e ak e r s? W ho do yo u f ind e asier
t o u n d er st an d ?
3
W h at t o p ics do yo u t alk ab o u t ? W h at t o p ics are ‘t ab o o ’ in yo u r cu lt u r e?
4
W h at do yo u f in d d if f icu lt ab o u t so cializin g in En g lish ? W h at do yo u en jo y?
5
How do yo u b r eak t he ice?
6
|
U N IT 1
M a k in g co n t a ct
1
E m a i l s a r e o f t e n u se d t o m a k e a r r a n g e m e n t s f o r co m p a n y v i s i t s . Lo o k a t t h e t h r e e e m a i l s b e lo w .
W h i ch e m a i l i s t h e m o st f o r m a l ? H o w ca n y o u t e l l ?
D e le t e
Re p ly
R e p ly A ll
Fo r w a r d
To :
t sy m s@ c a r r i n g t o n . c o . u k
Fr o m :
k a s i a . j a n i a k @ b t o _ sy s t e m s. p l
P r in t
Su b j e c t : R e : V i si t t o W a r sa w
Dear Mr Syms
To : a n n a c o l e @ d f . c o m
Thank you for your email regarding your fort hcoming visit t o Warsaw .
I w ould be delight ed t o pick you up at t he airport and t ake you to
; Su b j e c t :
Fr o m : p a u l .h a r t @ n e x o n . c o m
R e : M e e t in g 2 3 A p r il
Hi A n n a,
your hot el. If you could please send me your f light det ails, t hat w ould
be very useful.
Th an k s f o r yo u r e m ail.
I look forw ard t o seeing you on Tuesday.
Th e b e st w ay t o g et t o o u r o f f ice s f ro m
t h e st at io n is t o t ak e a t ax i. Th e r e ’s a
Kind
t ax i r an k o u t sid e t h e m ain e n t r an ce - you
Kasia Janiak
c a n ’t m iss it !
B T O Sy s t e m s
Lo o k in g f o rw ard t o se e in g yo u on
u l.T a r g o w a 6
Tu esd ay!
0 3 - 7 0 0 W a r sza w a
Ph o n e :+ 4 8
22 6 9 05 45
All t h e b e st ,
Paul
C
To : a l i so n . t a y l o r @ w o r k f o r c e . c o m
Fr o m : r . p a v a n @ r k i . c o .i n
Su b j e c t : R e : Fl i g h t d e t a i l s
Dear Alison
Thank you for sending me your flight det ails. I will be
there at the airport to meet you.
Looking forward to meeting you at last!
Best w ishes
Raj
A U D IO
0
2-4
2
Y o u w i l l h e a r t h r e e c o n v e r sa t i o n s a b o u t p e o p l e m e e t i n g v i s i t o r s. F i r s t m a t ch t h e c o n v e r sa t i o n s
t o t h e e m a ils a b o ve .
Co n ver sat io n
1
2
3
Em ail
U N IT 1
M a k in g co n t a ct
A U D IO
N o w l i st e n a g a i n a n d co m p l e t e t h e ch a r t .
2-It
C o n v e r sa t io n 2
C o n v e r sa t io n l
i
C o n v e r sa t io n 3
H av e t h e sp e a k e r s
m et b e f o r e ?
2 Is t h e co n v e r sat io n
f o r m al o r in f o r m a l?
3 W h er e ar e t h e y
m e e t in g ?
4 W h at p r o b le m s d id
t h e v isit o r s h av e
d u r in g t h e jo u r n e y ?
5 W h at ar e t h e y d o in g
n ex t ?
3
Co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e s. Li s t e n a g a i n i f n e c e ss a r y .
1
2
Yo u ___________ be Raj.
It ’s gr eat t o _
m eet
yo u ir ._______ af t er all o ur p ho ne calls and e m ails.
3
I _______ _ _ _ yo u h av en ’t b e e n ____________ lo ng.
4
It ’s a
5
__________ t o m eet yo u .
How w as y o u r ___________ ?
6
Hi, Pau l, go o d t o ___________ y o u ____________ .
7
So r r y t o keep y o u ____________ .
8
Can I
9
_________ yo u w it h vo u r
W o uld yo u _
_
-
______ t ak in g t h is?
W h i ch s e n t e n c e s a b o v e a r e u se d t o :
a
w elco m e or greet t he v isit o r ?
b
t alk ab o u t t h e jo u r n e y?
c
o f f er (or ask for) h elp w it h so m et h in g !
d
ap o lo g ize f o r a d e lay ?
__
- ________
-■ ?_______
*
?
| 7
8
|
U N IT 1
M a k in g co n t act
A T T IT U D ES
TO
TIM E
N o t e h o w b o t h A liso n an d A n n a ap o lo g iz e f o r b e in g lat e . Dif f e r en t c u lt u r e s h av e
d if f er e n t at t it u d e s t o t im e , m e a n in g t h at w h at co u n t s as ‘ lat e ’ v a r ie s f ro m co u n t r y t o
co u n t r y. In Br it ain an d t h e U S yo u can u su a lly ar r iv e u p t o 15 m in u t e s af t er t h e ag r e e d
t im e w it h o u t b e in g ‘ lat e ’ . In o t h er c o u n t r ie s, su ch a s Po r t u g al, u p t o 4 0 m in u t e s af t er
t h e ag r e e d t im e is o f t en acce p t ab le .
W h at is t h e at t it u d e in y o u r c o u n t r y ? W h at is co n sid e r e d ‘ lat e ’ f o r a b u sin e ss m e e t in g
o r a d in n e r a p p o in t m e n t ?
l\
M a t ch t h e q u e s t i o n s w i t h t h e a n sw e r s. So m e q u e s t i o n s h a v e m o r e t h a n o n e a n sw e r .
1
Can I h elp yo u w it h yo u r b ag s?
5
How w as t he d r iv e?
2
W o uld yo u m ind t ak in g t h is?
6
Is t here a t o ilet ar o un d h er e?
3
How w as yo u r f lig h t ?
7
Is t here a caf e w h ere w e co uld sit do w n ?
4
How w as yo u r jo u r n e y ?
8
W h ere are w e g o in g f rom h er e? /
<
/O
<39
Fin e , t h an k s.
N o t so g o o d . Th e t r af f ic
t h o u g h t w e co u ld go t o
t h e h o t e l f ir st .
w as h o r r ib le.
&
Lo ng !
S
(1 )
Th e r e ’s o n e ju st
Th at w o u ld b e g r eat ,
t h is w ay.
t h an k s.
Su r e , no p r o b lem .
J
Ye s, t h e r e ’s a n ice o n e
ju st o v e r t h er e.
( K>
U n e v e n t f u l,
t h an k s.
TOILET
OR
Q
W e sh o u ld p r o b ab ly
go st r aig h t t o t h e o f f ice,
OK, b u t t h er e w as
if t h at ’s OK.
so m e t u r b u le n ce .
RESTROOM ?
’ B r it ish ) p e o p le t a lk ab o u t t h e To il et o r lo o , w h ich is m o r e in f o r m al. l/l/C[ .d A b lju : ' si:] is
n o w o ld -f a sh io n e d .
U sin g t h e w o r d f o /Ve r t s n o t p o lit e in A m e r ican En g lish , h o w ev er ! W h en t a lk in g t o
A m e r ic a n s, sa y r est r o o m o r b at h r o o m .
U N IT 1
5
M a k in g co n t a ct
W o r k w i t h a p a r t n e r . U se t h e p r o f i l e s in t h e P a r t n e r F i l e s t o p r a c t i s e m e e t i n g v i s i t o r s. T r y t o u se
p h r a s e s f r o m t h e La n g u a g e B o x b e lo w .
M EET IN G
V ISIT O R S
ON
l wi im n i m i ! ^
HniiBHBiM M BhlBHHBr
Partner a Fiie i,P. 6o
Partner B File 1, p. 62
A R R IV A L
G r e e t in g s
O f f e r in g a n d a s k in g f o r h e lp
N ic e /Go o d /Gr e a t t o se e yo u ag a in .
Can I h e lp yo u w it h y o u r b a g s?
( w h en y o u k n o w sb alr ead y)
Let m e g e t /t a k e t h at f o r yo u .
W o u ld yo u m in d t a k in g t h is?
N ic e /Go o d /Gr e a t t o m ee t yo u (at last ) .
( w h en yo u ar e m eet in g sb f o r t h e f i r st t im e)
T h e n e x t st e p
I’d ju st lik e t o w ash m y h an d s.
A p o lo g iz in g f o r a d e la y
I h o p e yo u h av e n ’ t b een w ait in g lo n g .
Is t h e r e a t o ile t ( B r E) /r e st r o o m (Am E) ar o u n d h e r e ?
So r r y t o k e e p yo u w ait in g .
Is t h e r e a caf e w h e r e w e co u ld sit d o w n /g e t
so m e t h in g t o d r in k ?
A s k in g a b o u t t h e jo u r n e y
W h e r e ar e w e g o in g n o w ?
Ho w w as t h e /y o u r f lig h t /jo u r n e y ?
Ho w w as t h e d r iv e ? (Am E) ( i f sb co m e s b y car )
Tr y t o av o id t h e se co m m o n m ist a k e s:
N ice t-o m ee t yo u a g a in.
N ice t o
Ho w w as y o u r f ly ?
Ho w w as y o u r
H a-ke-y et i-Te - y e u f -h e t e k -
I’ l l
se e
yo u ag ain .
f lig h t ?
t ak e yo u t o y o u r h o t el.
K a s i a Ja n i a k i s a c c o m p a n y i n g M r S y m s f r o m t h e a i r p o r t t o h i s h o t e l . Lo o k a t t h e d i a l o g u e b e l o w
a n d t r y t o co m p l e t e t h e g a p s. W h a t
i s t h e t o p i c o f t h e i r c o n v e r sa t i o n ?
M r Sy m s
I can ’t b elieve it ’s so s
1 her e. It m ak es a nice ch an g e f rom En g lan d !
K a sia
How w as t he vu ______________________ 2 w hen yo u lef t ?
.
M r Sy m s
It w as _r____________ 3, as u su al! Th is su m m er h as b een J_
K a sia
W ell, w e’ve b een ver y I
w
a ■ 'm
____________ 6 .
M r Sy m s
Do yo u n o r m ally get go od su m m er s h er e?
K a sia
It d ep en d s. U su ally w e get at least a f ew h____________ 7 d ays, b ut so m et im es it r ain s a lot .
M r Sy m s
I im ag in e t h e w in t er s here m u st be p ret t y cr_______________ 8.
K a sia
Oh yes. So m et im es it g o es d o
M r Sy m s
W ell, at least it never get s t h at co ld in En g lan d . Th e w in t er t h ere is u su ally ju st gr ey and
K a sia
^___________ 9 t o
m in u s 15.
Ugh! W ell, I’m g lad t he w eat h er is nice f or yo u r v isit here ...
A U D IO
5
K
__________ 5 her e. Th e last co u p le o f w eek s have b een very
wr______________ 10. It can be q uit e d ep r essin g !
0
* si
Li s t e n t o t h e c o n v e r sa t i o n a n d c h e c k y o u r a n sw e r s.
| 9
10
|
U N IT 1
7
M a k in g co n t a ct
T h e w e a t h e r i s o n e o f t h e m o st p o p u l a r s m a l l - t a l k t o p i c s. I t i s a t o p i c e v e r y b o d y ca n t a l k a b o u t .
P u t t h e w o r d s b e lo w i n t o t h e r i g h t c a t e g o r i e s.
c l o t t y • ee\ 4 • d am p • d r izzlin g • f r eezin g • gr ey • h azy • h u m id •
m ild • o ver cast • p o u r in g • r ain y • r o ast in g • su n n y • w arm
w o r d s d e sc r ib in g t e m p e r a t u r e
w o r d s d e sc r ib in g t h e sk y
cold
cloudy
w o r d s t o d o w it h w a t e r
damp
N o w u se w o r d s f r o m t h e t a b l e t o co m p l e t e t h e se se n t e n c e s.
It ’s ________________________ t o day.
It w a s_______________________ yest er d ay m o r n in g.
It w a s_______________________ yest er d ay even in g .
Th e w eat h er d u r in g m y last b u sin e ss t r ip (or h o lid ay) w a s__________________________________ .
A U D IO
©
8
M r S y m s a n d M s Ja n i a k a r e t a l k i n g a b o u t t h e i r p l a n s. Li s t e n a n d co m p l e t e M s Ja n i a k ’ s d i a r y .
U N IT 1
M a k in g co n t a ct
A U D IO
©
6
9*
Li s t e n a g a i n a n d co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e .
1
It ’s
now . We’ ll be ■
2
I t h o u g h t yo u m igh t lik e t o
in f ive m in ut es.
5
yo u r ho t el f ir st a n d ____________
yo u r t h in g s.
3
Th en w e ___________________ a sp o t o f lu n ch . Th er e’s a nice It alian p la c e ______________
yo u r ho t el.
4
Af t er t h at w e
t o t he o f f ice.
5
We _ . - • / -____ ■ ^ -__
6
At f o u r w e
•_ •___
w it h t he sale s t eam at t w o , as yo u know .
~ -_______ t he
— ■ ■
p r o d uct io n p lant .
7
Th at _ _ ________________________ an hour.
8
Th en p er h ap s yo u
-
■
a t axi
b ack t o yo u r ho t el a n d _____________________ f or
a bit .
9
-___________________ -________ ag ain at
I
ab o u t seven f o r dinner.
10
It
__________________r eally go o d.
W e"
______________ t o t h is f an t ast ic
French r est au r an t .
T A LK I N G
A BO U T
P LA N S
Th e r e ar e m an y w ay s t o t alk ab o u t f u t u r e p la n s in En g lish , an d o f t en yo u can sa y t h e sam e t h in g in d if f er e n t
w a y s. H er e ar e so m e w ay s t o t a lk ab o u t p lan s:
u sin g m o d a ls v e r b s su c h a s c a n . co u l d , m ig h t ,
u sin g w ill:
sh o u l d , e t c :
Til p ick yo u u p a g a in at a b o u t se v en f o r d in n er .
I t h o u g h t y o u m ig h t lik e t o ch eck in t o ,y o u r
h o t el f ir st .
Th en w e co n g o t o t h e o f f ice.
Th at sh o u l d o n l y t ak e an hour .
u sin g t h e p r e se n t t e n se :
We h a v e t h e m eet in g w it h t h e sa l e s t eam at t w o.
It ’s t h e b ig co m p a n y d in n e r t o n igh t .
u s in g g o i n g t o:
A t f o u r w e’r e g o i n g t o v i sit t h e p r o d u ct io n p lan t .
A f t er t h at w e’r e g o i n g t o t h is f an t ast ic Fr en ch
r est au r an t .
| 11
|
U N IT 1
M a k in g co n t a ct
} d ' i p t £ c -i r t
10
W o r k w i t h a p a r t n e r t o m a k e a d i a l o g u e . P e r so n A : y o u a r e t h e h o st . Y o u a r e d r o p p i n g B o f f a t
h i s / h e r h o t e l . P e r so n B: y o u a r e t h e v i s i t o r .
A
Tell
B
ab o u t t he ho t el (ch eck in, how m uch
t im e t o relax).
B
Resp o n d . A sk ab o u t p lan s f or lat er.
Tell
B
ab o u t p lan s f or t he af t ern o o n.
Resp o n d . A sk ab o u t p lan s f or t he even in g .
Tell
B
ab o ut p lan s f or t h e even in g.
Resp o n d .
A sk
B
ab o u t h is/h e r p lan s f or t om orrow .
Tell
A
ab o ut yo u r p lan s f or t om o rrow .
Resp o n d .
1 1
Co m p l e t e t h e c r o ssw o r d . T h e n r e a r r a n g e t h e l e t t e r s in t h e o r a n g e sq u a r e s
t o f i n d t h e m y st e r y p h r a se .
A cr o ss
3 L e t m e ... t h a t f o r y o u .
5 I t ’s a ... t o m e e t y o u .
6 I ’l l ... y o u u p a t t h e h o t e l
a t a b o u t se v e n .
7
Th e v i sit ... o n l y t ak e a n h o u r .
9 So r r y t o k e e p y o u . . . .
10
T h e r e ’s a c a f e ... t h i s w ay.
n
An o t h er Am er ican En g lish w ord
for b at h r o o m .
12 I w o u l d b e ... t o p i c k y o u u p a t
t h e a ir p o r t .
Dow n
1 Ver y co ld .
2 I f y o u ’l l j u s t ... t h i s w ay.
4 ... t o s e e y o u a g a i n .
5 Rain in g heavily.
8
Th e m yst er y p h r ase is
10
Ca n I h e l p y o u w it h y o u r . . . ?
H o w w as y o u r ...?
U N IT 1
R e a d t h e a r t i c l e a n d d i s c u s s t h e q u e st i o n s
which
M a k in g co n t a ct
f o llo w .
W h y i t ’s i m p o r t a n t t o m i x b u s i n e s s w i t h p l e a s u r e
Sa r a h Sm it h
Socializing with your business cont act s isn ' t j u st for fun - it can
also make doing business a lot easier. How m any business deals have been
closed not in the boardroom, but in a rest aurant or bar?
Not everybody agrees with this, though. We look at som e o f the m ost
com m on m yths about socializing.
M yth # 1 : 7 don’t need to socia lize wit h my
M yth # 3 : ‘When Brit ish and America n people
business cont act s.’
a sk “How are y ou?’’ t hey don’t mean it.’
You w ork long hours in t he of fice and w ork hard all day long.
Yes and no. It’s t rue t hat w hen most nat ive sp eakers ask
You don’t need to go to dinner w it h your b usiness cont act s
som eone ‘How are y o u ?’ t hey expect to hear an answ er like
as w ell, righ t ? Wrong!
‘Fin e,t h an k s’ o r ‘ Not b ad’ .They don’t really w ant t o hear about
Ever sin ce people f irst began t rading and making d eals, ,
t here has never been b u sin ess w it hout so cializin g , In m any
your problem s and w ill be surprised (and even em b arrassed)
if you st art t alk in g about how you really feel.
cult ures t he so cializing 7s t he b u sin ess - people only do
How ever, saying t hat yo u’ re f ine even if yo u’re not, do esn ’t
b usin ess w it h t heir f riends, and if yo u’re not f riends already
need to be a bad t hing. Do you really w ant to t ell everyone you
you have to becom e f riends before you can m ake a deal. Even
m eet about your b ack problem or t he f act t hat your husband
in t he more ‘b u sin ess-lik e’ West , so cializing is st ill ext rem ely
has ju st lost his jo b ?
import ant . In f act , in so m e count ries, such as Brit ain, not
But som et im es ‘How are yo u ?’ can also be a real quest ion
so cializing w it h b u sin ess cont act s is seen as very impolit e
requiring a real answ er. Jf yo u’re t alking to som eone you
and could dam age your relat ionship.
know w ell, you can t ell t hem t he t rut h w hen t hey ask how
you are, even if yo u’re not f eeling so good. Aft er all, t alking
M yth # 2 : ‘Sm a ll t alk is superficial.’
about problem s iim e s t l y can be a good w ay to build a
M any people f ind t ypical Brit ish and Am erican sm all-t alk
relat ionship.
t opics, like t he w eat her or sport , very sup erf icial. Well, maybe
saying it ’s a nice day isn ’t as deep as d iscussin g philosophy.
M yth # 4 : ‘English spea kers behave like t hey’re
But t hat ’s not t he point . Th is kind, of sm all t alk is a so cial rit ual
your friend, but t hey’re not .’
know n as ‘p h at ic’ co m m unicat ion, w here w hat ’s import ant is
not w hat you say, but t he f act you are t alking to a part icular
In t he UK and t he US, it ’s import ant to behave as if everyone
P JU ? v : f / q is your f riend. But t his do esn’t mean t hey’re insincere. What ’s
person and keep ing t hat relat ionship going.
import ant is to read bet w een t he lines. Is t he person just being
Also , sm all t alk do esn’t alw ays have to be about t he
polit e, or do t hey really mean it ? If som eone says ‘ Let ’s meet
w eat her, but you need to st art som ew here! Building a
up next t im e yo u’ re in London’ , t hey are probably ju st being
relat ionship t akes t ime. ‘Su p erf icial’ sm all-t alk t opics give
polit e. But if t hey give you t heir phone num ber and t ell you
you a chance to st art a conversat ion w it h som eone. If it goes
to call t hem , t hen t hey really mean it. Rem em ber: so m et im es
w ell, you can t alk about ‘deeper’ t hings later.
people are nice to you b ecause t hey like you!
O V ER
TO
YO U
• W h at are yo u r ex p er ien ces w it h so cializin g w it h p eo p le f rom o t h er cu lt u r e s? W h at dif f er en ces
(and sim ilar it ie s) have yo u ex p er ien ced ?
• How im p o r t an t is it t o t ell t h e t rut h in so cial sit u at io n s?
• In w h at w ays do yo u t r y t o b u ild a r elat io n sh ip w it h a new b u sin e ss co n t act ?
■
|
14
W e lco m in g v is it o r s
Co m p l e t e t h e q u i z o n co m p a n y v i s i t o r s.
W h e n w e lc o m in g a v isit o r t o y o u r co m p a n y ,
how
im p o r t a n t
is it t o
...
very
import ant
□
f ind out ab out your visit o r' s count ry
and cu lt u r e?
□
□
m ake sure t he recept io nist know s how
t o pro no unce yo ur visit o r’s n am e ?
-►
□
□
int roduce yo ur visit or t o o t her m em b ers
o f t he t eam ?
-►
□
off er yo ur visit or so m et hing t o eat and d r in k?
show yo ur visit or w here t he t o ilet s ar e ?
□
□
□
□
it
depends
□
□
□
□
□
□
give yo ur visit or a t our of t he o f f ice?
not
import ant
□
□
be at t he recept ion w hen yo ur visit or ar r ives?
-►
□
□
-* find out ab out your visit o r ’s co m p an y?
-►
somew hat
import ant
□
□
□
□
□
□
□
□
□
□
□
□
N o w d i s c u s s y o u r a n sw e r s w i t h a p a r t n e r . H o w o f t e n d o p e o p l e v i s i t y o u r co m p a n y ? W h e r e a r e
y o u r v i s i t o r s f r o m ? W h a t d i f f i c u l t i e s d o y o u h a v e s o c i a l i z i n g w i t h v i s i t o r s t o y o u r co m p a n y ?
A U D IO
e
7
Jo se M a r f a M o l i n e r o i s m e e t i n g a v i si t o r .
Li s t e n t o t h e c o n v e r sa t i o n a n d t i c k t h e
t o p ics t h e y t a lk a b o u t .
□
t he jo u r n ey
□
t he w eat h er
□
t h e ho t el
sp o r t
t he o f f ices
t he co m p an y
□
□
[
U N IT 2
W e lco m in g v isit o r s
A U D IO
£ 3
N o w list e n a g a in a n d a n sw e r t h e se q u e st io n s.
7
1
W h at is t he v isit o r ’s n a m e ?________________________________________________________________
2
Have t he t w o m et b e f o r e ?_________________________________________________________________
3
W h y d o es Jose M arf a t ake t he v isit o r int o h is o f f ic e ?_________________________________________
4
How lo ng h as t h e co m p an y b een in it s cu r r en t lo c a t io n ?______________________________________
5
W h at d o es t he v isit o r like ab o u t t h e b u ild in g ?_______________________________________________
6
W h en w as Salas Desig n f o u n d e d ?_______________________________________________________ __
7
How m an y p eo p le w o rk at t he co m p an y? ___________________________________________________
8
W h at d o es t he v isit o r w ant t o d r in k ?
U SIN G
FIR ST
__
N A M ES
In g e n e r al, Br it o n s an d A m e r ic a n s p r ef er t o u se f ir st n am e s r at h e r t h an su r n a m e s. Co lle a g u e s, in
p ar t icu lar , n e ar ly a lw a y s u se f ir st n am e s w it h e ach o t h er . On e e x ce p t io n , h o w ev er , is w h e n so m e o n e
o f ‘ lo w st a t u s’ is t a lk in g t o so m e o n e o f ‘ h ig h st a t u s’ . For e x am p le , a se c r e t ar y m ig h t c a ll t h e
c o m p an y CEO M s Ph illip s, an d t h e CEO w o u ld c a ll t h e se c r e t ar y M a r y .
If yo u ar e no t su r e w h ich n am e t o u se , t h en u se t h e su r n am e . N o r m ally t h e n at iv e sp e a k e r w ill
su g g e st yo u ch an g e t o f ir st n am e s (Pl e a se , ca l l m e Sa n n e .) . O f co u r se , yo u can also su g g e st it ,
e sp e c ia lly if yo u ar e o ld e r o r se n io r in p o sit io n .
N o t e t h at if yo u ar e u sin g su r n a m e s, t h e acce p t e d f o r m f o r a d d r e ssin g w o m e n is M s ( p r o n o u n ce d
‘ M iz’) . A lw a y s u se t h is f o rm u n le ss a w o m an sa y s sh e p r e f e r s M r s. M iss is h ar d ly e v er u se d no w an d
so u n d s v e r y o ld -f a sh io n e d .
A U D IO
P u t t h e w o r d s in t h e r i g h t o r d e r t o m a k e se n t e n c e s f r o m t h e c o n v e r sa t i o n . I f n e c e ssa r y , l i st e n
2
G
7
a g a i n t o c h e c k y o u r a n sw e r s.
i
t r o u b le /u s/y o u /d id / a n y /h a v e /f in d in g /?
j
.
2
w e b s it e / c l e a r / t h e / o n y o u r / v e r y / w e r e / d ir e c t io n s / .
3
yo u r b r ief case and co at / leave / m y o f f ice / can / yo u / in / .
4
t o m e e t / r o u n d / a f ew m e m b e r s / y o u / t a k e / t e a m / o f t h e / I ’ l l / .
5
d r in k / y o u / t o / lik e /w o u ld / so m e t h in g /?
6
a / o f / w o uld / gr eat / co f f ee / cup / be / .
t
n
-
| 15
16
|
U N IT 2
3
W e lco m in g v isit o r s
Talk in g ab o u t yo u r h o st ’s co m p an y is a go o d w ay t o b r e ak t h e ice. Put t h e w o r d s b elo w in t o t h e
r ig h t cat eg o r y.
d ep ar t m e nt • em p lo yees • t o ex p an d • ( g r o u n d /f ir st /se co n d ) f lo o r • f acilit ie s
t o be f o u n d ed • lif t • lo cat io n • t o m ove int o • n eig h b o u r h o o d • t o ow n
• r ecep t io n • t o r est r uct ur e • st af f • st air s
t a lk in g a b o u t t h e c o m p a n y a n d it s h ist o r y
t a lk in g a b o u t t h e b u ild in g
department
( ground/first /second) floor
/
■
'
/7
/)
■
A A
/7
x
U se t h e c o r r e c t f o r m o f so m e o f t h e w o r d s f r o m t h e t a b l e t o co m p l e t e t h e se m i n i - d i a l o g u e s.
No , w e a c t u a lly ju st
H av e yo u b een
: . ,
2 t h is b u ild in g six
in t h i s _________________ 1
m o n t h s ag o . It ’s a g r e a t _________________ 3 -
lo n g ?
lo t s o f g r een sp a c e an d so m e
n ice c af e s n ear b y.
Ho w m an y p e o p le
Ho w lo n g h as
ar e in y o u r co m p a n y
.
y o u r co m p a n y b een
now ?
ar o u n d ?
It w as
+----------------------in 19 7 2.
Th e r e ar e c u r r e n t ly ^
ar o u n d 15 0 _____
W e h av e
----------------------------------
w h ic h
5.
a lo t
in t h e last t w o y e ar s..
.
rr.
is y o u r o f f ice o n ?
Th e f if t h ! D o n ’ t
w o r r y -w e ’ ll t ak e t h e
8^
N o w a n sw e r t h e q u e s t i o n s so t h e y a r e t r u e f o r y o u .
U N IT 2
W e lc o m in g v isit o r s
A U D IO
O
g
Ll
K a t h r i n O b e r l e , a n A u st r i a n l a w y e r , i s v i s i t i n g a
c o m p a n y in Lo n d o n . Co m p l e t e h e r p a r t s o f t h e
d i a l o g u e w i t h se n t e n c e s ( a - g ) b e l o w . T h e n
l i st e n t o c h e c k y o u r a n sw e r s.
a
Th an k s so m uch f or ar r an g in g t h at ,
b
And t h e r ecep t io n ar ea lo o k s ver y nice,
c
I m an ag ed t o get so m e sleep , act u ally,
d
M m . You ju st d o n ’t get t ea like t h is in Au st r ia!
e
Th an k s f or co m in g dow n t o m eet me.
f
And m ayb e a g lass o f w at er t o o ?
g
W h ere are yo u no w ?
Car l
Kat h rin , hi. Nice t o see yo u ag ain .
Kat h r in
Hi, Car l. Nice t o see yo u t oo .
Car l
Alw ays a p leasu r e! Act u ally, af t er t he r est r u ct u r in g last year w e all got m oved ar o u n d , so I
- - - - - - - - - - - - y- - - - - - - - - - w asn ’t sur e yo u ’d be ab le t o f ind m y o f f ice by yo u r self .
Kat h r in
Oh, r e a ll y ?_________________________________________________________________________2
Car l
On t he f o urt h f loo r. Th ey d ecid ed t o p ut sale s and m ar ket in g t o g et h er - at last !
Kat h r in
Th at d o es m ak e m ore sen se, d o esn ’t i t ?______ ________________________________________
_________________________________________________________________________________________________________ 3
Yes, t h ey f in ally r ep ain t ed it in Ju n e .... Oh, h er e’s t he lif t now . Af t er yo u . W as t he d r iver t here
Car l
t o m eet yo u at t h e air p o r t ?
i
Yes, sh e w a s.______________________________________________________________________ 4
Kat h r in
'
Car l
i
777 v ;
:
• .
7?
It ’s t he least I co uld do af t er yo u r ear ly st ar t ! You m ust be ex h au st ed now .
Kat h r in
Oh, I’m all r ig h t .____________________________________________________________________5
Car l
Here w e are .^ . So , can I get yo u so m et h in g t o d r in k ? How ab o u t a cup o f t h at t ea yo u lik e so
m u ch ?
Kat h r in
Th at w o uld be w o n d e r f u l.___________________________________________________________ 6
Car l
Co m in g righ t u p .... Here yo u are.
Kat h r in
Oh, t h an k yo u.
Car l
Yo u’re w elco m e.
Kat h r in
__________________________________________________________________________________________________ '
Lo o k a t t h e d i a l o g u e a g a i n . W h a t d o y o u s a y w h e n ...
a
so m eb o d y t h an k s y o u ? (three answers)
b
yo u w an t so m eb o d y t o ent er a room or t he lif t b ef ore yo u ?
c
yo u ar r iv e at yo u r o f f ice w it h yo u r v isit o r ?
d
yo u give so m eb o d y so m et h in g ?
e
so m eb o d y g iv es yo u so m et h in g su ch as f oo d o r a d r in k ?
| 17
18
| U N IT
2
W e lco m in g v isit o r s
M a t ch t h e q u e st i o n s o r co m m e n t s w it h t h e a p p r o p r ia t e r e sp o n se s. So m e t i m e s m o r e t h a n o n e
a n sw e r i s p o ssi b l e .
1
Did yo u have an y t r o u b le f in d in g u s?
a
2
You can leave yo u r b ag s at r ecep t io n.
► b
No, t h an k s. I’m f in e.
3
W e’ve b een in t h is b u ild in g sin ce 19 8 5
.c
Th at w o uld be n ice, t h an k s.
4
I’ ll t ak e yo u ro und lat er t o m eet t he t eam .
-d
Gr eat , t h an k yo u.
5
W o uld yo u lik e so m et h in g t o d r in k ?
-e
No, not at all.
6
Please help yo u r se lf t o t he b iscu it s.
f
M m , t h an k s. Th ese lo o k d e licio u s
Really? How in t er est in g .
N o w w o r k w it h a p a r t n e r t o m a k e y o u r o w n d i a l o g u e . D e cid e w h e t h e r A a n d B h a v e m e t b e f o r e
a n d u se a p p r o p r ia t e p h r a se s f r o m t h e b o x b e lo w .
A
W elco m e B t o yo u r co m p an y.
\
B
Resp o n d .
M ake sm all t alk on t he w ay t o t he o f f ice (jo ur ney, lo cat io n , co m p an y) .
Of f er B so m et h in g t o d r in k.
A sk f or a cup o f t ea or cof f ee.
A sk if B w an t s m ilk o r sugar.
Resp o n d .
W E LC O M I N G
V ISIT O R S
TO
YO U R
CO M P A N Y
W e lc o m in g a v isit o r
T a lk in g a b o u t t h e o f f ic e s a n d c o m p a n y
W e lco m e t o [ co m p a n y n am e] .
It ’s a lo v e ly sp a c e / a v e r y n ice lo cat io n .
D id yo u h av e a n y t r o u b le f in d in g u s?
Th e r e ce p t io n ar e a lo o k s v e r y n ice.
H e llo , [ n am e] . N ice t o se e yo u ag a in .
H av e yo u b een in t h is lo cat io n lo n g ?
Yo u can le av e y o u r t h in g s h e r e /in m y o f f ic e /a t t h e
Ho w m an y p e o p le w o r k h e r e ?
Ho w lo n g h as t h e c o m p an y b een a r o u n d ?
r e ce p t io n d e sk .
I’ ll t ak e yo u ar o u n d t o m eet t h e t eam .
A c c e p t in g h o sp it a lit y
O f f e r in g h o s p it a lit y
A cu p o f c o f f e e ./So m e w at e r w o u ld b e n ice.
W o u ld yo u lik e so m e t h in g t o d r in k ?
Ju st b la c k ./W it h m ilk an d su g ar , p le ase .
Ho w w o u ld yo u lik e t h at ? M ilk /Cr e a m ( A m E) ?
Th a n k y o u ./T h a n k s.
Su g a r ?
H er e yo u ar e.
Ple a se h e lp y o u r se lf t o t h e b isc u it s/c o o k ie s ( Am E) .
Try t o av o id t h e se co m m o n m ist a k e s:
W e lco m e in o u r co m p an y.
W e lco m e
A r c yo u in t h is lo cat io n l o a g ?
H ave
W e ar e f if t y e m p lo y e e sr
There
yo u
to
o u r co m p an y.
been
in t h is lo cat io n lo n g ?
ar e f if t y e m p lo y e e s.
Please.- ( w h en y o u g i v e sb st h )
Her e yo u ar e.
Please.- ( w h en sb t h a n k s yo u )
Yo u ’ re w e lc o m e ./N o t at all.
U N IT 2
W e lco m in g v isit o r s
A U D IO
©
7
C a r l i s g i v i n g K a t h r i n d i r e c t i o n s. Li st e n t o t h e d i a l o g u e a n d co m p l e t e t h e se n t e n c e s.
9
8
1
It ’s j u s t _____________ t he co r r id o r , t h e t hird d o o r _____________ t h e lef t .
2
I’ ll sh o w y o u _____________ it is.
3
But act u ally, I t h o u g h t m ayb e I co uld ju st p o p __________
4
W h ere is h e? -
5
So , g o _____________t he d o o r and t urn lef t t o g e t _____________ t he lif t .
6
Th e n _____________yo u co m e o ut o f t he lif t , go rig h t , and it ’s t he
7
So , I’ ll m eet yo u
. .
Ro ger ’s o f f ice and say hello .
t h e t hird f loor.
do o r on yo u r lef t .
here in ab o u t t en m in u t es?
Yo u a r e in y o u r o f f i c e w i t h a v i si t o r . Lo o k a t t h e sk e t c h b e l o w a n d co m p l e t e t h e se n t e n c e s w it h
t h e c o r r e c t w o r d s.
Clara's office j?
It ’s o p p o sit e m in e .
Go o u t o f t h e d o o r an d
M i c h a e l ’s
Se c r e t a r ie s ’
o f f ice
o f f ice
To ile t
t u r n lef t . T h e ______________
is o n y o u r r ig h t , ju st p ast
P h o t o c o p ie r
Cla r a ’s o f f ice.
M e e t in g
Lo b b y
room
Ju st g o o u t t h e d o o r
an d go st r aig h t ah e ad .
Go o u t t h e
T h e __________________ 3 ar e at
t h e en d o f t h e co r r id o r .
d o o r an d t u r n r ig h t .
Tu rn r ig h t w h e n yo u go o u t
o f m y o f f ice. T h e __________________ 3
T h e __________________ 4 is
o n yo u r lef t , ju st af t er
is at t h e en d o f t h e co r r id o r
o n y o u r r ig h t .
t h e lo b b y.
^
W o r k w i t h a p a r t n e r . U se t h e p r o f i l e s in t h e P a r t n e r F i l e s t o p r a c t i s e g i v i n g d i r e c t i o n s.
G IV IN G
D IR ECT IO N S
Yo u ju st go d o w n t h e co r r id o r an d it ’s r ig h t in f r o n t o f y o u /o n y o u r le f t /r ig h t .
It ’s ju st d o w n t h e c o r r id o r /r o u n d t h e co r n e r on t h e le f t /r ig h t .
It ’s t h e f ir st /se c o n d /t h ir d d o o r o n t h e le f t /r ig h t .
It ’s n ex t t o t h e t o ile t /f r o n t d o o r /k it c h e n .
Co m e w it h m e an d I’ ll sh o w yo u w h e r e it is!
Partner A
F ile 2 , p . 6 o
Partner B
F ile 2 , p . 6 2
| 19
20
|
U N IT 2
W e lc o m in g v isit o r s
A U D IO
O
1 0
B a c k in S p a i n , Jo se M a r f a i s i n t r o d u c i n g S a n n e t o so m e o f h i s c o l l e a g u e s . Li s t e n a n d co m p l e t e
t h e ch a r t b e lo w .
N am e
T it le
Vale r ie
i
2
p r o d u ct d e sig n e r
Gr eg
3
4
sa le s m an ag e r
A U D IO
O
1 1
M a t ch t h e t w o p a r t s. T h e n l i st e n a g a i n t o c h e c k .
10
l
Th e f ir st p erso n I’d lik e you
a
t o m eet yo u , Valer ie.
2
Valer ie, t h is is
b
assist an t , Gr eg San ch ez.
3
It ’s a p leasu r e
c
San n e Heit in k.
4
Have t h e t w o o f yo u
d
t o get t o kno w ever yo n e b et t er lat er.
5
It ’s nice t o put
e
q u it e cat ch t hat .
6
Talk in g o f w h ich , t h is is my
f
t o m eet is Valer ie Duf o ur.
7
I’m so rr y, 1d id n ’t
g
a f ace t o a n am e, isn ’t it ?
Yo u’ ll have a ch an ce
h
m et b ef o r e?
8
A SK IN G
FO R
C LA R I F I C A T I O N
W h en sp e a k in g a f o r eig n lan g u a g e , w e so m e t im e s n ee d t o a sk p e o p le t o r e p e at t h in g s o r t o e x p lain w h at
t h e y m e an t b y a ce r t ain e x p r e ssio n o r w o r d .
A sk in g so m e o n e t o r e p e at so m e t h in g :
Yo u can a sk f o r c lar if icat io n w it h t h e se p h r ase s:
( I’m ) so r r y, I d id n ’t q u it e cat ch t hat .
I ’m so r r y, I d o n ’t q u it e f o ll o w yo u .
( I’m ) so r r y, co u ld yo u t el l m e y o u r n am e a g a i n ?
I ’m n o t t o t ally su r e w h at y o u m ean .
Sor r y, co u ld y o u sa y t h at f o r m e a g a i n ?
I f I u n d er st an d y o u co r r ect ly, yo u w o u ld lik e u s t o ...
Let m e se e i f I ’v e g o t t h is r igh t . Yo u w o u ld lik e m e t o ...
I
U N IT 2
W e lc o m in g v isit o r s
Co m p l e t e t h e m i n i - d i a l o g u e s w i t h w o r d s f r o m t h e b o x .
again • are • cat ch • could • f ollow • m eant • say • see • so rry • sure
A
M y nam e is Edw ard Tsip o u r i.
B
I’m so rry, I d id n ’t q u it e
A
No, Tsip o u r i. It ’s a Gr eek nam e.
C
Ex cu se m e, M ary. Is t here a p h o t o co p ier n ear b y?
1 t h at . Tip o r i, did y o u _______ ;_______ 2?
D Yes, it ’s k it t y-co r n er t o Jack’s o f f ice.
C
_______________ 3? I’m not t o t a lly _______________ 4 w h at yo u m ean . Kit t y-co r n er ?
D
Oh, it ’s ... urn ... d iag o n ally o p p o sit e Jack’s o f f ice. Here, I’ ll sh o w yo u.
E
I’m af r aid Jo hn’s a b it un d er t he w eat h er t o d ay.
F
So rr y, I d o n ’t q u it e _______________ 5 yo u.
E
Oh, so rry. I _______________ 6 t h at John’s ill. He’s not co m in g in t o day.
F
Oh, I
.
Th at ’s a pit y.
G And I’m Deb o rah M acGilch r ist .
H
I’m so r r v ,_______________ yo u t ell me yo u r n am e _________
G
M acGilch r ist . An d yo L
H
Bar b ar a, Bar b ar a Kruger. It ’s ver y nice t o m eet yo u , M s M acGilch r ist .
,
9?
______ 10 ...?
T h i n k a b o u t t h e p e o p l e in y o u r co m p a n y . M a k e a l i s t o f t h e c o l l e a g u e s y o u n e e d t o i n t r o d u c e
t o v i s i t o r s . N o w w o r k w i t h a p a r t n e r . T a k e i t in t u r n s t o i n t r o d u c e t h e p e o p l e in y o u r co m p a n y .
IN T R O D U CT IO N S
M a k in g in t r o d u c t io n s
I’d lik e t o in t r o d u ce Sa n n e H e it in k . Sh e ’s t h e new h ead o f p r o d u ct io n .
Th e f ir st p e r so n I’d lik e yo u t o m eet is [ nam e] ,
Fle’s / S h e ’s o u r m a r k e t in g m an ag e r .
Vale r ie , t h is is Sa n n e H e it in k .
Th is is M ary, o u r p r o d u ct d e sig n e r .
Th is is Heat h er . Sh e ’ ll b e y o u r co n t act p e r so n o n t h e IT sid e o f t h e p r o ject .
R e sp o n d in g t o in t r o d u c t io n s
I
Va le r ie , t h is is Sa n n e H e it in k .
H av e t h e t w o o f yo u m et b e f o r e ?
- It ’s a p le asu r e t o m eet yo u , Sa n n e . ( n eut r al)
- A c t u a lly y e s, w e h av e.
- N ic e /Go o d t o m ee t y o u , Sa n n e . ( in f o r m al)
- N o , a c t u a lly w e h av e n ’ t .
22
|
U N IT 2
O U TPU T
W e lc o m in g v isit o r s
R e a d t h e o p i n i o n s a n d a n sw e r t h e q u e st i o n s w h ic h f o llo w .
Fir st n am e s ar e t r ick y. Ev e r y o n e ’s so co n ce r n e d ab o u t in t e r cu lt u r al
a w ar e n e ss t h e se d a y s t h at o f t en yo u h av e A m e r ic a n s g r e e t in g t h e ir
Fr en ch co u n t e r p ar t s a s ‘ M r D e lat o u r an d ‘ M s Lag r an g e ’ , w h ile t h e
Fr en ch c a ll t h e A m e r ic a n s ‘ Bo b ’ o r ‘ M ar y ’ t h e f ir st t im e t h e y m eet . Bu t
o n t h e o t h e r h an d , h a r d ly an y o n e is sh o c k e d an y m o r e if yo u d o n ’ t do
w h at w o u ld b e n o r m al in ‘ t h e ir ’ cu lt u r e .
V isit in g co m p a n ie s in t h e U S is alw ay s
v e r y st r e ssf u l. Pe o p le o f t en m ak e lit t le
jo k e s, an d I k n o w t h e y ’ re t r y in g t o be
f r ie n d ly, b u t o f t en I d o n ’ t u n d e r st an d w h at
t h e y m e an an d t h en I lo o k lik e an id io t . I’m
su r e t h e y t h in k o f m e a s t h e se r io u s Sw iss
g uy. It ’s r e a lly f r u st r at in g .
Co m in g f ro m Eu r o p e , I'm u se d t o b e in g o f f er ed a cu p o f co f f ee
o r t ea w h en I v isit so m e o n e at t h e ir co m p an y . Pe r h ap s a ju ic e .
Bu t I w as a st o n ish ed t o ar r iv e at a b u sin e ss c o lle a g u e ’s o f f ice in D e lh i an d
f in d a f u ll lu n ch w a it in g f o r m e. H av e yo u e v e r h e ar d o f su ch a t h in g ?
I’m n o t co m p la in in g , o f c o u r se ; t h e f o o d w as d e lic io u s. M in d y o u , I d o n ' t
k n o w w h at w e ' ll d o if t h e In d ian c o lle a g u e e v e r v isit s u s!
W h en yo u v isit so m e o n e in a h ie r a r c h y -o b se sse d c u lt u r e lik e Jap an ,
it ’s v e r y e a sy t o t e ll e x ac t ly h o w im p o r t an t yo u ar e t o t h e m . D o e s
y o u r co u n t e r p ar t in t r o d u ce yo u t o h er c o lle a g u e s? OK, n o t t o o b ad .
D o e s sh e in t r o d u ce yo u t o h e r b o ss? A ll r ig h t , yo u c a n ’t b e t h at
u n im p o r t an t . A n d h er b o ss’s b o ss - w e ll, c le a r ly y o u ’re so m e o n e
t h e y ’re v e r y in t e r e st e d in ! Bu t if sh e d o e sn ’ t in t r o d u ce yo u t o
an y o n e , w e ll, t h at ’s d e f in it e ly a b ad sig n .
Jap an e se p e o p le lo ve m a k in g in t r o d u c t io n s^
O V ER
TO
YO U
• W h at p r o b lem s have yo u had u sin g f irst and last n am es in o t h er cu lt u r e s?
• W h at do yo u of f er v isit o r s t o eat and d r in k at yo u r co m p an y?
• Do yo u f ind it e asie r t o m eet nat ive En g lish sp e ak e r s o r n o n -n at iv e En g lish sp e ak e r s?
• W ho w o uld yo u in t r o d u ce t o yo u r b o ss? To yo u r b o ss’s b o ss?
|
G e t t in g a c q u a in t e d
H o w w e l l d o y o u k n o w t h e o t h e r p e o p l e in y o u r g r o u p ? A s k e a ch o t h e r q u e s t i o n s a n d f i l l i n t h e
n a m e s o f so m e o n e w h o :
• h as a ho b b y h e / s h e d o es at least o nce
a w eek . ____________________
• en jo ys p layin g a t eam sp o r t w it h f r ien d s
o r co lleag u es. ____________________
• lik es g o in g sh o p p in g d u r in g t he lunch
b r eak. ____________________
• h as p ain t in g s o r p h o t o s in h is / h e r
o f f ice. ____________________
• n ever m ixes b u sin e ss and p leasu r e.
h as b eco m e go o d f r ien d s w it h a b u sin e ss
co n t act .
A U D IO
1
___________
S a n n e H e i t i n k i s v i s i t i n g t h e S p a n i s h co m p a n y S a l a s D e si g n . S h e a n d o n e o f t h e c o m p a n y ’s
p r o d u ct d e s i g n e r s , M a r y Ch a n , a r e in t h e co n f e r e n c e r o o m w a i t i n g f o r a m e e t i n g t o b e g i n .
Li s t e n t o t h e i r c o n v e r sa t i o n a n d co r r e c t t h e s e n t e n c e s b e lo w .
1
An ja lef t t he co m p an y last jt m e .
2
Sh e lives in Bir m m gham .n o w .
3
Sh e ’s w o r kin g as a p r o g r am m er f or
a b icycle m an uf act u rer . u
4
Ch r is is now t he m ar k et in g m an ag er.
5
He of t en g o es t o t r ad e f air s.
23
24
|
U N IT 3
G e t t in g a c q u a in t e d
2
M a t ch ( 1-
5)
w i t h ( a - e ) t o m a k e q u e st i o n s f r o m t h e d i a l o g u e . T h e n m a t ch t h e m w it h t h e a n sw e r s
(A -E).
A Sh e ’s w o r kin g as a d esig n er f or
a d o in g t h ese d ays?
1 Is An ja st ill %
a b icycle m an uf act urer.
2 Th at ’s near
b d o esn ’t sh e ?
B It ’s no t t oo far.
c w h at sh e ’s d o in g t h er e?
C Th at ’s right .
\
3 Do yo u kno w
\
Ss* d w it h t he co m p any, by t h e w a y ?\
4 How ’s he
5 Sh e en jo ys sailin g ,
0 3
A U D IO
D He’s d o in g f in e.
\ u-E Sh e ’s not , act ually.
e yo u , isn ’t it ?
->
H e r e a r e so m e m o r e e x t r a c t s f r o m t h e d i a l o g u e . Co m p l e t e t h e m w i t h t h e p h r a se s b e lo w .
Li s t e n a g a i n t o c h e c k y o u r a n sw e r s.
He say s h ello , b y t h e w ay.
I can im ag in e.
Ho w ’s he d o in g t h ese d ay s?
|
Th at ’s go od to hear.
So rr y, San n e, it alw ays t ak es a f ew m in u t es f o r ever yo n e t o arr ive.
M ar y
Sa n n e
‘
;-----------------------------------------
I h ear d f rom her a co u p le o f w eek s ag o , and sh e says t h in g s are g o in g w ell.
M ar y
_____________________________________
Sa n n e
Act u ally, sh e did say sh e w an t ed t o
m ove clo ser t o t he sea o ne day.
Sh e t o o k u s all o ut on her b o at t h e w eeken d b ef ore sh e lef t . It w as a lot o f f un.
M ar y
Sa n n e
____________________________________________ 3
W h at ab o u t Ch r is?______________________________________
M ar y
He’s d o in g f in e ._______________________ :_____________ 5 He w as p ro m o t ed t o
Sa n n e
p ro d uct m an ag er recent ly, so he’s in t h e o f f ice m ore t h ese d ays.
T A LK I N G
A BO U T
M U T U A L A CQ U A IN T A N CES
Talk in g ab o u t m u t u a l a c q u a in t a n c e s is a saf e sm a ll-t a lk t o p ic , e sp e c ia lly w it h b u sin e ss co n t act s yo u
d o n o t k n o w v e r y w e ll:
H o w ’s M ar it a d o in g t h ese d a y s?
W h at ’s Ca r o l u p t o ?
H a v e y o u h ear d a n y t h in g f r o m Jo e r ecen t ly ?
Sa y h i t o M a r ia f o r m e , ( in f o r m al) / G iv e m y r e g ar d s t o M ar ia, ( n eu t r a l/f o r m al)
I ’m se e i n g h im t o m o r r o w . Sh o u l d I sa y h e llo f r o m y o u ?
Tr y t o av o id t h e se co m m o n m ist a k e s:
Te ll H ar r y I sa y h e llo .
S a y h e llo /h i t o
I h av e n ’ t se e n Ck Hf e -t h c sc last d a y s.
I h av e n ’ t se e n Clair e
H ar r y f ro m m e.
Ho w d o yo u d o t h e se d a y s?
H o w a r e y o u d o in g
r e ce n t ly .
t h e se d a y s?
U N IT 3
G e t t in g a c q u a in t e d
i
W o r k w i t h a p a r t n e r . U se t h e p r o f i l e s in t h e P a r t n e r F i l e s t o d o a r o l e - p l a y . T r y t o u se p h r a se s
f r o m t h e La n g u a g e B o x o n p a g e
M O V IN G
FR O M
SM A LL
T A LK
TO
24 .
1
Partner A
F ile 3 , p . 6 0
Partner B
F ile 3 , p . 6 2
B U SIN ESS
Th e r e is n o r m a lly a p e r io d o f sm a ll t a lk at t h e b e g in n in g o f a m e e t in g . Ho w lo n g t h e
sm a ll t a lk last s d e p e n d s o n t h e cu lt u r e - it can b e as lit t le as f iv e m in u t e s o r as lo n g
a s t w en t y m in u t e s. At so m e p o in t , t h e p e r so n w h o is in ch ar g e o f t h e m e e t in g sh o u ld
sig n a l t h at it ’s t im e t o st a r t t a lk in g ab o u t b u sin e ss. N o r m ally t h e r e w ill b e a sh o r t
p a u se in t h e co n v e r sat io n , t h en h e / sh e w ill sa y so m e t h in g lik e :
W ell, ! su p p o se w e sh o u l d m ak e a st ar t .
So , sh a l l w e g e t d o w n t o b u si n e ss?
Rig h t , leVs m ak e a st ar t , sh a l l w e?
N o t e h o w w o r d s lik e w ell, so an d r ig h t ar e u se d t o sh o w it ’s t im e t o m o v e o n .
T a l k i n g a b o u t w h a t y o u d o i n y o u r f r e e t i m e ( e . g . h o b b i e s, sp o r t ) i s a p o p u l a r t o p i c f o r s m a l l
t a l k . Co m p l e t e t h e f r e e - t i m e a c t i v i t i e s b e lo w b y w r i t i n g in t h e m i s s i n g v o w e l s
(a, e, / , o, <#).
Ca n y o u a d d t w o m o r e a c t i v i t i e s t o e a ch l i s t ?
Sport
Relaxing at home
«n r>
d
< € □ "9
yQ gQ
d O Cb
pQ yQ ng
O
f
tb
11
sd d " 9
mD s D c
. d
# □
**0 *
d O
T X
D
Co m p l e t e t h e se n t e n c e s w it h t h e c o r r e c t f o r m o f
Are t here an y nice p laces t o ____________r u n n in g ar o u n d h er e?
2
M y d au g h t er and I en jo y
3
____________ yo u e v e r ____________ t ai ch i? I r eally en jo y it .
4
How of t en ____
5
I _____________ t he p ian o sin ce I w as a ch ild .
6
Last su m m er w e ____________ w in d su r f in g alm o st ever y day.
7
I used t o
8
I w ish I had t im e t o
t
□ □ t
n9 d
pp
th Q c [ > [ ] m Q
ng
n9 d
c
nc
rts
do, go, o r ploy.
1
-
sh
9
k; > 9
-
H K >
9
n9
d
c
d
Going out
ch ess.
y o u ____________ t o t h e g ym ?
aer o b ics w hen I w as yo un ger.
m o re sp o r t .
i l l 1% \ \ \ w w s w s c s w
25
26
| U N IT 3
G e t t in g a c q u a in t e d
FR EE-T IM E
A CT IV IT IES
A s k i n g a b o u t f r e e -t i m e a c t i v i t i e s
Tr y t o av o id t h e se co m m o n m ist a k e s:
So , w h at d o yo u lik e d o in g in y o u r f r ee t im e ?
1 lik e lo o k in g t e le v isio n .
Do yo u h av e an y h o b b ie s?
Do yo u d o a n y sp o r t s?
1 h at e m a k in g f it n e ss.
W h at d o yo u d o t o k e e p f it ?
1o f t en g o in t h e cin o m a.
1 o f t en go t o t h e g y m /d o y o g a af t e r w o r k /a t t h e
w a t c h in g
1 h at e
g o in g t o t h e
gym .
T a l k i n g a b o u t f r e e -t i m e a c t i v i t i e s
1 lo v e /( d o n ’ t) lik e / h a t e c o o k in g /w a t c h in g TV.
1 lik e
t e le v isio n .
1 o f t en go
to
t he
c in e m a.
1 lik e it t o r ead b o o k s
1 lik e
in En g lish r
in En g lish .
r e a d in g
books
w eeken d .
1 lik e g o in g t o t h e t h e at r e b u t 1 h ar d ly e v er h av e t h e
t im e .
1 t r y t o p la y f o o t b a ll/sq u a sh at le a st o n ce a w e e k .
7
W o r k w it h a p a r t n e r t o m a k e a d ia lo g u e . A a n d B a r e w a it in g f o r a m e e t in g t o b e gin a n d a r e
c h a t t i n g u n t i l t h e o t h e r p a r t i c i p a n t s a r r i v e . ( A i s in c h a r g e o f t h e m e e t i n g . )
Greet B and ask ho w h e /sh e is.
B
Resp o n d . A sk A ho w h e /sh e is.
Resp o n d . A sk ab o u t B ’s jo ur n ey.
Resp o n d . Say so m et h in g ab o u t t he w eat her .
Resp o n d . A sk ab o u t yo u r p ar t n er ’s ho b b ies.
Resp o n d . A sk ab o u t a m u t u al acq u ain t an ce /
a co lleag u e yo u bot h know .
Resp o n d . (The o t h er p ar t icip an t s have
ar r ived .) Say it ’s t im e t o b egin .
Ag ree.
U N IT 3
0
G e t t in g a c q u a in t e d
A U D IO
8
T h e m e e t i n g p a r t i c i p a n t s a r e h a v i n g a b r e a k . Li s t e n t o t h e d i a l o g u e s . W h o :
12 - 14
• o f f ers San n e a co f f ee?
1
• n eed s t o go t o t he t o ilet ?
• h as a f riend w ho is an ar t ist ?
____________________________________________ 3
• w an t s t o b uy a b ir t h d ay p r esen t ?
4
lik e s jazz?
w ent t o Am st er d am on a sch o o l t r ip ?
6
9
Co m p l e t e t h e se se n t e n c e s f r o m t h e d i a l o g u e s. Li s t e n a g a i n i f n e c e ssa r y .
1
_________________ st ar t ag ain a t ,
2
_____________________ yo u a co f f ee, San n e ?
3
Th at _
4
_____________________ yo u r t o ilet ?
5
_____________________ yo u r cof f ee.
6
Th at ’s an in t er est in g p ain t in g yo u ’v e
7
I can give yo u h is p ho ne n u m b e r ______________________.
8
Is t h is y o u r
9
W as t h at f o r b u sin e ss______________________?
10
___, t h an k s M ary.
Have yo u
A D M IR IN G
, 3.30 ?
P ER SO N A L
.........................
s_____________
b lack , r ig h t ?
. Jose M ar ia.
in Sp ain ?
r
t o t he N et h er lan d s?
P O SSESSIO N S
In B r it ain an d t h e U SA it is acce p t ab le t o co m p lim e n t y o u r h o st o n p e r so n al o b je ct s in h is/h e r h o m e o r o f f ice,
an d t h is is a co m m o n sm a ll-t a lk t o p ic w h en v isit in g so m e o n e . Ho w ev er , in so m e c u lt u r e s ( e.g . t h e M id d le
East o r Th a ila n d ) , it is b e t t er n o t t o ad m ir e a p e r so n a l o b je ct o p e n ly . If yo u d o , t h e h o st m ay f eel o b lig e d t o
g iv e it t o yo u .
| 27
28
|
U N IT 3
1 0
G e t t in g a cq u a in t e d
T a l k i n g a b o u t p l a c e s y o u h a v e v i si t e d i s a co m m o n s m a l l - t a l k t o p i c . C h o o se o n e l i n e f r o m e a ch
co l u m n t o m a k e m i n i - d i a l o g u e s.
P e r so n A
1 So is t h is y o u r f ir st t im e in
P e r so n B
P e r so n A
a Yes, v e r y m u ch . Esp e c ia lly t h e
A 1 k n o w . It ’s t e r r ib le , isn ’ t it ?
\
Sw it z e r lan d ?
f ood!
_B Th a t ’s g o o d . At le a st yo u h ad
b No , t h is is m y f ir st t im e .
2 H av e yo u e v e r b een t o Ca n a d a ?
so m e t im e t o relax .
W h at ab o u t y o u ?
C Oh r e a lly ? W as t h at f o r b u sin e ss
c No , it w a s a c t u a lly a b u sin e ss
3 Did yo u e n jo y y o u r v isit t o
✓*
t r ip . Bu t 1 h ad a c o u p le o f d a y s
M u n ic h ?
f r ee.
D It ’s m y f ir st t im e h er e a s w e ll.
d W e f o u n d t h is f an t ast ic h o t e l
4 H av e yo u b een h er e b e f o r e ?
o r p le a su r e ?
/
r ig h t n ex t t o t h e river .
V
5 W h at d id yo u t h in k o f Ed in b u r g h ?
e A ct u ally, 1w as h er e o n ce
J
E So u n d s g r e at ! Do yo u r e m e m b e r
t h e n am e ?
b ef o r e, in 20 0 1.
f
6 W er e yo u t h e r e o n h o lid a y ?
It ’s an am az in g cit y. Pit y ab b u t
F Yo u sh o u ld . It ’s r e ally a g r eat
co u n t r y.
t h e w e at h e r t h o u g h !
g No , b u t I’d lo v e t o g o t h er e
7 W h e r e d id yo u st a y w h e n yo u
K EEP IN G
TH E
G 1 k n o w , it ’s d e lic io u s, isn ’ t it ?
so m e t im e .
w er e t h e r e ?
C O N V ER SA T IO N
G O IN G
Her e ar e so m e w a y s t o k e ep t h e co n v e r sat io n g o in g .
•
W h en so m e o n e a sk s yo u a q u e st io n , a sk t h em t h e q u e st io n b ac k as w e ll:
Hav e y o u e v e r b een t o H o n g K o n g ?
No , I h av en ' t . What a bout y ou?
•
Giv e so m e ex t r a in f o r m at io n w h e n yo u an sw e r t h e q u e st io n :
I w as t her e in ’9 8 . 1 st ayed in t his great place in t he old t own.
•
U se q u e st io n t ag s t o e n c o u r ag e t h e o t h er p e r so n t o sp e a k :
Th e f o o d in Fr an ce is g r eat , isn't it ?
I k n o w . I at e so m u ch w h en I w as t h er e!
11
Lo o k a t t h e q u e s t i o n s a n d t h i n k o f r e sp o n se s t h a t w i l l k e e p t h e c o n v e r sa t i o n g o i n g .
3
1
Is t h is w e at h e r
So , h av e yo u e v er
t y p ic a l f o r t h e t im e
b een t o It aly ?
2
~
.
Do yo u e n jo y
.
g o in g t o t h e
t h e at r e ?
o f year ?
4 Do yo u p lay
t e n n is?
U N IT 3
G e t t in g a c q u a in t e d
T h e s e n t e n c e s b e l o w a r e t a k e n f r o m t h e e m a i l s Jo se M a r i a a n d S a n n e w r o t e t o t h a n k e a ch o t h e r
f o r t h e v i s i t . D e ci d e w h o w r o t e e a ch se n t e n c e , Jo se M a r i a ( J) o r S a n n e ( S ) .
\S \
□
a
b
□
‘
□
d
□
e
□
f
1 h o p e t h a t 1 w il l b e a b l e t o r e t u r n t h e f a v o u r
1 h o p e y o u h a d a g o o d t r ip b a c k t o H o l l a n d
1 j u s t w a n t e d t o s a y t h a n k y o u f o r in v it in g m e t o y o u r c o m p a n y l a s t w e e k
1 r e a l l y e n jo y e d h a v in g y o u v i s i t t h e c o m p a n y
1 e n jo y e d t h e c h a n c e t o m e e t y o u r t e a m
P l e a s e g iv e m y b e st t o M a r y , V a l e r ie , Em in a n d G r e g
N o w co m p l e t e t h e e m a i l s u s i n g t h e s e n t e n c e s a b o v e .
A
pk
Re p ly
Re p ly A ll
IS
m
Dele t e
Fo r w ar d
To :
j m . m o l i n e r o @ s a l a s. c o . e s
Fr o m :
sa n n e . h e i t i n k @ c b c . c o . n l
Pr in t
Su b j e c t : T h a n k y o u !
Dear Jo se M aria
___________________
. _________ =__________ 2 an d t o se e t he
p lace w here o u r eq u ip m en t is m an u f act u r e d ._________ _______
an d h av e yo u v isit u s in Leid en .
___________
4
j
To : sa n n e . h e i t i n k @ c b c . c o . n l
Best w ish es
1 Su b j e c t :
Fr o m : j m . m o l i n e r o @ sa l a s. e s
Re : T h a n k y o u !
San n e
D e a r Sa n n e
Th a n k s fo r yo u r e m a il.
-
5 a n d I h o p e it w a s
p r o f i t a b l e f o r y o u . I t ’s a l w a y s n i c e t o m e e t c o l l e a g u e s i n p e r s o n .
__________
6 a n d t h a t yo u r h u sb a n d
l i k e s h i s p a in t in g !
i
!
Lo o k in g f o r w a r d t o s e e in g y o u a g a in so o n .
A ll t h e b e s t
Jo s e
M ar fa
*
▼
/a
T h i n k o f a b u s i n e s s c o n t a c t y o u k n o w . I m a g i n e y o u h a v e b e e n t o v i s i t h i m / h e r a t h i s/ h e r
co m p a n y . W r i t e a t h a n k - y o u e m a i l . U se t h e e m a i l s f r o m e x e r c i se
12
a s m o d e l s.
|
30
I
U N IT 3
O U TPU T
G e t t in g a c q u a in t e d
R e a d t h e a r t i c l e a n d d i s c u s s t h e q u e st i o n s w h i ch f o l l o w .
Small talk made simple
I n theory, m a k in g sm a ll ta lk in En g lish isn ’t
rock et science. A ll y ou n eed to d o is sa y hello
h t h is y o u r f ir st t im e h e r e ?
a n d a sk a few questions: ‘W here ar e y ou fr o m ?’
‘Do y ou lik e it there?’ ‘H ow d id y ou get into
en g in eerin g / m a rk etin g / m eta llurgy ?’
W h a t a W o n d er f u l ev en t !
O f course, in p r a ctice it can be m ore difficult.
M ay be the person y o u ’re try in g to sp ea k to
^ Pl e a se , c a l l m e P e d r o .
k eeps rep ly in g w ith on e-w ord answ ers. M ay be
y ou alw ay s seem to m eet p eop le in n oisy
con feren ce halls w here y ou-can h a r d ly hear
>
w hat th ey ’re say in g, let alon e u n d ersta n d it. Or
m ay be - a n d this seem s to happen to a lot o f
p eop le - y o u can ta lk a bou t y ou r jo b f o r hours,
but f e e l m uch less secure m a k in g chit-chat.
W h a t can y ou d o to solv e these p roblem s?
Well, there are a lot o f thin gs y ou can try.
W a t ch t h e p r o s ...
L is t e n a n d le a r n
Observe people who are confident speaking
English. Howdo they talk?Contribute, ofcourse,
but listen, and note the questions they ask. Also
think about their intonation - the way they use
their voice to cdnvcy meaning. Is it something
you can tryyourself?
While you’re at it, do more than watch: repeat
what you hear the actors say. Then record
yourself and play it back. (Most laptops andMP3
players have built-in microphones.) It might be
a bit embarrassing at first, but this is the best
way to become aware of your speech and how
it sounds to others. Compare your pronuncia­
tion to the one on the CDor DVD, and try again.
You’ll be impressed at how quickly you
improve.
... a n d t h e s t a r s
Of course, your colleagues from London will
think you’re crazy if you start writing down
things they say. ‘ “Please, call me Bill,” did you
say? Oh that’s quite good ...’ But actors don’t
mind this at all. So the next time you’re in the
\ideo shop, try borrowing an English-language
DVD. Watch it with subtitles, and pay attention
to the way people interact.
O V ER
TO
P r a c t i c e m a k e s p e r fe c t
Easier said than done, but really: don’t be shy.
The more you say during the coffee break, the
more confident you’ll feel about making conver­
sation at lunch.
g
YO U
•
W h a t t ip s can y o u a d d ?
•
W h a t id e a s h a v e y o u t r ie d t o m a k e s o c i a l i z i n g in En g l is h e a s i e r ? W h a t h a s w o r k e d f o r y o u ?
•
D o y o u k n o w a n y o n e w h o is g o o d at s o c i a l i z i n g in E n g l i s h ? W h a t m a k e s t h e m so e f f e c t iv e ?
31
E n t e r t a in in g a
ST A R T ER
v isit o r
A n sw e r t h e q u e s t i o n s a b o u t e n t e r t a i n i n g a v i si t o r . T h e n a s k a p a r t n e r .
me
my part ner
1 W h o w er e t h e last b u sin e ss
v isit o r s yo u h ad ?
2 Ho w d id yo u so c ia liz e w it h t h e m ?
(go f o r d in n er , se e a co n ce r t , et c.)
3 W h at d id yo u t a lk ab o u t ?
4 W h at d id yo u n o t t a lk a b o u t ?
( f am ily, p o lit ic s, w o r k , et c.)
5 W as it e a sy o r d if f ic u lt t o lo o k af t er
t h e v isit o r s? W h y ?
0
R o l f a n d j e s s i c a a r e s h o w i n g t h e i r A m e r i c a n v i si t o r , P h i l l i p , a r o u n d t h e i r t o w n . Li st e n t o t h e
15 - 17
d i a l o g u e s a n d m a t ch t h e m t o p la c e s o n t h e m a p .
Co n ver sat io n 1
□
S ch w arzbu rg Arkad e n
( s h o p p in g ce n tre )
□
Co n ver sat io n 2
Co n ver sat io n 3
fB
• B u ilt in 2 0 0 2
□
Re a d t h e e x t r a ct s fro m t h e
t o u r i st b r o ch u r e . R o l f a n d
• B u i l t b y K i n g H e i n r i c h t h e Fi r st i n 1 7 4 3
• M o re t h a n 2 0 sh o p s a n d
• Pa r t ia lly d e st r o y e d d u r in g W o r ld W a r Tw o
r e st a u r a n t s
• Re b u ilt in t h e 1 9 6 0 s
C >| S c h w a r z b u r g A r t G a l l e r y
• D e sig n e d b y t h e A m e r ica n
a r c h it e c t Re n zo K in d e slie b
Je s s i c a m a d e t h r e e m i s t a k e s
in t h e i n f o r m a t i o n t h e y t o l d
• B u ild in g w a s a b r e w e r y
(c lo se d in 1 9 9 4 )
P h illip . W h a t w e re t h e y ?
Li s t e n a g a i n i f n e c e ss a r y .
S c h lo s s S c h w a r z b u rg
( S c h w a r z b u rg cas tle )
R a t h a u s ( To w n H all)
• B u ilt in 1 8 3 4
• O f t e n h as e x h ib it io n s o p e n
t o t h e p u b lic
k —s c
S c h w a rzb u rg Ca th e d r a l p v
• B u ilt b e t w e e n 1 5 1 0 a n d 1 5 4 3
• Se r v i c e s o n S u n d a y s a t 8 a .m .
a n d 1 0 a .m .
|
U N IT 4
£
2
15~17
En t e r t a in in g a v isit o r
Co m p le t e t h e se n t e n ce s f r o m t h e d i a l o g u e s in e x e r ci se l w it h t h e w o r d s b e lo w .
T h e r e a r e so m e w o r d s y o u d o n o t n e e d . Li st e n t o t h e d i a l o g u e s a g a i n i f n e ce ssa r y .
act u ally • b u ild in g • b uilt • d esig n ed • d est r o yed • sh u t •
su p p o sed • t ellin g • t h at • t h is • t yp ical
1
3
. ._ __________is t he cat h ed r al here.
2
Th is kin d o f ar ch it ect u r e is ______________o f o ur regio n .
3
Th at ’s t he cast le I w a s______________ yo u ab o u t ear lier .
4
It w a s______________ b y Kin g Hein r ich t he Seco n d .
5
It w as alm o st co m p le t e ly ______________ by b o m b in g in t he w ar.
6
Part o f t h e ______________ u sed t o be a brew ery.
7
Th e b rew ery
8
Th e b u ild in g i s ______________t o lo o k lik e a b eer b o t t le.
in 19 9 2 af t er r eu n if icat io n .
_
32
T h i n k o f f iv e i n t e r e st i n g p l a c e s in y o u r t o w n o r ci t y . P r e p a r e a sh o r t t a l k p r o v i d i n g d e t a i l s a b o u t
t h e m su c h a s k e y d a t e s, h i st o r i c a l f a c t s, a n d i n t e r e st i n g d a t a . U se t h e I n t e r n e t i f y o u n e e d t o
ch e ck y o u r i n f o r m a t i o n . P r e se n t y o u r in f o r m a t i o n t o t h e r e st o f t h e c l a s s a n d g i v e t h e m a
‘v i r t u a l ’ t o u r o f y o u r t o w n .
U N IT 4
En t e r t a in in g a v isit o r
USED TO
W e u se t h e p h r ase u se d t o w h e n w e ar e t a lk in g ab o u t t h in g s w h ich w er e t r u e in t h e
p ast b u t ar e no t t r u e no w . W e u se it a lo t w h en so c ia liz in g , e sp e c ia lly w h en t alk in g
ab o u t o u r liv e s o r t h e h ist o r y o f o u r t o w n :
I u se d t o liv e in A m st er d am .
Par t o f t h e b u il d in g u se d t o b e a b r ew er y.
St e e l u se d t o b e a b ig in d u st r y h er e in Sh ef f ield .
l\
T a l k i n g a b o u t t h e p l a ce w h e r e y o u l iv e o r w o r k i s a p o p u l a r sm a l l - t a l k t o p ic. U se t h e f o l l o w i n g
w o r d s a n d p h r a se s t o co m p l e t e t h e se n t e n ce s b e lo w . Yo u ca n u se so m e w o r d s m o r e t h a n o n ce .
,
.
clo se to
air p o r t
ab o u t t he
sam e size as
r eg io n al
sm all
m uch sm alle r t han
co nf eren ce cent re
on J
n ear
h ar b o ur
b eau t if u l
u n iv er sit y
st at e
a b it b ig g er t han
cast le
cat h ed r al
large
in d u st r ial
im p o r t an t
n a t io n a l
[
h i st o r i c
M y t o w n /cit y h as a(n)
It ’s a(n)
It ’s _______________________ Ox f o r d /Lo n d o n .
It ’s t h e _______________________ cap it al.
t o w n /cit y.
It ’s ___________________ t he Dan u b e/Rh in e,
It ’s ______________________ t he Czech Re p u b lic/
France.
Ca n y o u a d d m o r e w o r d s t o a n y o f t h e l i s t s ? N o w w r it e a sh o r t t e x t a b o u t y o u r t o w n o r ci t y .
33
3 4
|
U N IT 4
En t e r t a in in g a v isit o r
U SIN G
T O U R IST
IN FO R M A T IO N
M an y c it ie s h av e t o u r ist in f o r m at io n b r o ch u r e s a v a ila b le in En g lish . V isit y o u r lo c a l t o u r ist o f f ice o r t h e ir
w e b sit e t o se e w h at t h e y h av e . Or, if y o u r t o w n o r cit y is p o p u lar w it h t o u r ist s, v isit t r av e l w e b sit e s su c h as
w w w .lo n e ly p la n e t co iiLo r w w w .r o ug h g u i d e s.co m t o se e w h at t h e y sa y ab o u t w h e r e yo u liv e . It ’s a g o o d w ay
t o le ar n t h e v o c a b u la r y yo u n eed t o t e ll v isit o r s ab o u t y o u r t o w n .
5
I m a g in e y o u a r e sh o w in g y o u r p a r t n e r a r o u n d t h e p la ce w h e r e y o u liv e o r w o r k . T e ll h im / h e r a b o u t
t h r e e s i g h t s in y o u r t o w n / c i t y . I f y o u l i k e , d r a w a s i m p l e m a p t o u s e a s a r e f e r e n c e .
SH O W IN G
V ISIT O R S
I
A RO U N D
~
I—
" S - r S — a—
^
^
a —- --------- - -- --
.a ...
If w e g o alo n g h er e, w e co m e t o ...
On y o u r le f t /r ig h t y o u can se e ...
Th e [ p lace] is r ig h t in f ro n t o f y o u /o n y o u r le f t /r ig h t .
Th e [ b u ild in g ] is o p p o sit e t h e ...
Th e c a st le /c h u r c h /... w as b u ilt b y ... in ...
... is f am o u s f o r ...
Th e ... is o p e n t o v isit o r s f ro m ... t o ...
Try t o av o id t h e se co m m o n m ist a k e s:
Th e t o w n h a ll is o n y o u r r ig h t s id e.
Th e t o w n h a ll is o n y o u r right .
Th e m u se u m is o p p o sit e f ro m t h e cat h e d r a l.
Th e m u se u m is opposit e t h e cat h e d r al.
Th e t h e at r e w as d e sig n e d f ro m a D a n i sh a r c h it ect .
Th e t h e at r e w as d e sig n e d by a D an ish ar ch it e ct .
A U D IO
0
l8
6
Tw o I t a l i a n s a r e sh o w i n g Sh a r o n , a n A m e r i ca n v i si t o r , a r o u n d t h e i r t o w n . Li st e n a n d d e ci d e i f t h e
st a t e m e n t s a r e t r u e o r f a l se . Co r r e ct t h e f a l se st a t e m e n t s.
1
Bo t h M aur o and Cr ist in a
are f rom M o d en a.
2
Cr ist in a w ent t o
u n iv er sit y in M ilan o .
3
Cr ist in a f in d s M o d en a a
b it sm all.
4
Sh ar o n ag r ees t o go t o a
m u seu m w it h M auro .
5
Sh ar o n d e cid es t o go t o
an ar t ex h ib it io n .
U N IT 4
En t e r t a in in g a v isit o r
A U D IO
0
7
M a t ch t h e t w o p a r t s t o m a k e se n t e n c e s f r o m t h e d i a l o g u e . Li st e n a g a i n i f n e c e ssa r y .
18
8
1
So are yo u bot h
-a
lik e liv in g h er e?
2
How lo ng
b
u n iv er sit y in To rin o .
3
1w ent t o
c
f rom M o d ena o r ig in ally?
A
W h en 1g r ad u at ed
d
it ex act ly?
5
And do yo u
e
1m o ved t o M o d en a.
6
Th at ’s so m et h in g
f
on a f arm .
7
1gr ew up
g
h ave yo u lived h er e?
8
W h ere is
h
1 m iss w alk in g in a cit y.
-
W o r k w i t h a p a r t n e r . A s k y o u r p a r t n e r so m e o r a l l o f t h e f o l l o w i n g q u e st i o n s t o f i n d o u t a b o u t
t h e i r l i f e . M a k e a n o t e o f t h e a n sw e r s.
Are yo u f rom [name of town/city] o r ig in ally?
I grew up in ...
How lo n g have yo u lived h er e?
I g r ad u at ed f rom [institution] in [year].
W h ere did yo u live b ef ore t h at ?
Did yo u go t o co lle g e /u n iv e r sit y /v o cat io n al
sch o o l in [name of town/city]?
W h at d id yo u st u d y?
I w a s b o rn in ...
I w ent t o u n iv er sit y i n ...
Do yo u lik e liv in g h er e?
Do yo u ever m iss [name of place]?
I live in /n e a r /n o t f ar f rom ...
W h at do yo u do in yo u r f ree t im e?
N o w t e l l t h e c l a s s a b o u t y o u r p a r t n e r , b u t i n c l u d e t h r e e t h i n g s w h i ch a r e n o t t r u e .
Ca n t h e o t h e r s g u e s s w h a t t h e y a r e ?
For ex am p le:
A
So Su zan n e w as born in Par is.
B
Th at ’s not t r ue. I t h in k sh e w as born in Br u ssels.
A
Yo u’re right ! Sh e w as born in Br u ssels and m oved t o Par is w hen sh e w as t en.
T A LK I N G
A BO U T
O R IG IN S
Talk in g ab o u t p e o p le ’s o r ig in s can b e a v e r y co m p licat e d an d se n sit iv e ar e a. H er e ar e so m e t ip s:
• It is v e r y im p o lit e ( an d o f f en siv e ) t o a sk n o n -w h it e B r it ish o r A m e r ican p e o p le w h e r e t h e y ar e ‘ r e a lly ’
f r o m , o r t o g u e ss w h e r e t h e ir f a m ily is f r o m .
• A m e r ic a n s o f A f r ican d e sce n t g e n e r a lly r ef er t o t h e m se lv e s a s A f r ican -A m er ican ( b u t n o t A f r o A m e r ican ) o r ‘ b lack* . Th e w o r d s co lo u r ed an d N ea r o ar e no lo n g e r u se d an d ar e co n sid e r e d
o f f e n siv e b y m o st p e o p le .
• B r it ish p e o p le o f A f r ican o r Ca r ib b e a n d e sc e n t g e n e r ally j g f e r t o t h e m se lv e s a s Bla ck Br it ish .
• Re m e m b e r t h at t h e UK is En g la n d , Sc o t lan d , W ale s, an d N o r t h er n Ir e lan d . So a Br it ish p e r so n can
b e f ro m an y o f t h e se c o u n t r ie s, an d (f o r e x am p le) a Sco t t ish p e r so n is a lso ‘ B r it ish ’ b u t n o t En g lish .
N e v e r a sk a Sc o t t ish p e r so n ‘ W h ich p ar t o f En g lan d ar e yo u f r o m ?’ !
| 35
36
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U N IT 4
En t e r t a in in g a v isit o r
A U D IO
0
9
m
t h e d i a l o g u e i n e x e r c i se
6,
M a u r o a n d C r i st i n a a l s o t e l l Sh a r o n a b o u t so m e t h i n g s sh e ca n
d o in M o d e n a . Co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e w i t h t h e w o r d s b e lo w . Li st e n a g a i n
i f n e c e ssa r y .
co u n t r y • f a ir *
f ree • love • m used m
• nice • p ick • r eally •
r eco m m en d at io n s • say • so ur t d s • t ake
1
If w e h a v e t im e , p e r h a p s w e c a n d r iv e o u t in t o t h e
T h a t w o u ld b e
V
•
t o m o rro w .
I’v e a c t u a l l y g o t t h e a f t e r n o o n
>1
1 w a s w o n d e r in g if y o u h a d a n v
5
T h e r e ’s a f a n t a s t ic c a r
6
1can
7
T h e a n t iq u e
8
It ’s
/&
10
f o r t h in g s t o d o .
a t P a n z a n o , w h ic h is n o t f a r
y o u if y o u l ik e .
is o n t o m o r r o w .
good.
a n t iq u e s.
g reat . 1
Th at
ten?
y o u u p at t h e h o t e l.
I’ ll
W h i ch s e n t e n c e s a r e s a i d b y . . .
•
10
t h e h o st ?
1,
, ,,
,
•
t h e g u e st ?
2
W o r k w i t h a p a r t n e r t o p r a c t i s e m a k i n g r e co m m e n d a t i o n s. T r y t o u se p h r a se s f r o m t h e La n g u a g e
Bo x o n t h e n e x t p a ge .
Par t n er A :
W r it e d o w n t h r e e t h in g s v i s i t o r s
c a n d o in t h e t o w n o r c it y w h e r e
y o u w o r k o r l iv e . T e ll y o u r
p a r t n e r w h at t h e y ar e an d w h y
t h e y a r e in t e r e s t in g . If y o u r
p a r t n e r w a n t s t o se e o n e o f t h e
t h in g s , t h e n g iv e t h e m d ir e c t io n s
how to get t h ere.
Par t n er B:
Sh o w in t e r e s t in w h a t y o u r
p a r t n e r is s a y in g .
N o w c h a n g e r o l e s.
U N IT 4
En t e r t a in in g a v isit o r
R ECO M M EN D A T IO N S
R e c o m m e n d in g p la c e s t o se e
R e a c t in g t o r e co m m e n d a t io n s
Th e r e ’s a( n ) g r e a t /f a n t a st ic /in t e r e st in g
Th at so u n d s ( r e ally) n ic e /g r e a t /in t e r e st in g .
e x h ib it io n /a r t g a lle r y /m u se u m /
I’ ll d e f in it e ly d o t h at .
r e st a u r a n t /c a f e /sh o p /p a r k /st r e e t .
I’ ll d e f in it e ly go t h er e.
I’d lo ve t o se e t h at .
It ’s r e a lly w o r t h v is it in g / s e e in g / a v isit .
G iv in g d ir e c t io n s
It ’s n ex t t o / n e a r / c lo se t o /ju s t ar o u n d t h e co r n e r f ro m t h e t o w n h a ll/sq u a r e .
It ’s o n t h e sa m e st r e e t a s y o u r h o t e l/t h e st at io n .
lu st go alo n g t h is st r e e t /t h e Hig h St r e e t , t h en t u r n le f t /r ig h t .
Tr y t o av o id t h e se co m m o n m ist a k e s:
0
a f an t a st ic e x h ib it io n at t h e cast le .
It g iv e s a f an t a st i c e x h i b it io n at t h e cast le .
T h e r e ’s
It ’s r e a l ly w o r t h t o v i s i t .
It ’s r e ally w o r t h
It is i n t h e n e a r o f -t h e t o w n h all.
It ’s
near
v isit in g .
t h e t o w n h all.
A U D IO
19 - 2 2
11
H o st s o f t e n i n v i t e t h e i r g u e s t s t o j o i n t h e m i n s o c i a l a c t i v i t i e s . Li s t e n t o f o u r i n v i t a t i o n s a n d
c o m p l e t e t h e ch a r t .
C o n v e r sa t io n 1
C o n v e r sa t io n 3
C o n v e r sa t io n 2
a W h at in v it at io n d o e s
t h e h o st m a k e ?
b D o e s t h e g u e st
acce p t o r t u r n d o w n
t h e in v it a t io n ?
! _________________ j) J.
_
c W h at e x cu se d o e s
t h e g u e st g iv e ( if
an y ) ?
d W h at alt e r n at iv e
d o e s t h e g u e st
su g g e st ( if an y ) ?
N o w o r d e r t h e se n t e n c e s f r o m t h e c o n v e r sa t i o n s. I f n e c e ss a r y , l i st e n a g a i n t o c h e c k
y o u r a n sw e r s.
1
f or d i n n e r / if / t o jo in /w o u ld lik e /t o n ig h t / u s / 1 w a s/w o n d e r in g /y o u / .
2
m e e t in g /w e e k /H o w a b o u t /a c o f f e e / n e x t / f o r / ?
3
an / f or / have / 1/ o p er a / ext ra / t he / t icket / t o n ig h t / .
4
co m e / l ik e / yo u / t o / W o uld / ?
5
and I / Sat u r d ay / are / M y / next / p art ner / a p ar t y / h av in g / .
6
c o m e /c o u ld /h o p in g /w e r e /W e /y o u /.
37
|
U N IT 4
En t e r t a in in g a v isit o r
IN V IT A T IO N S
A c c e p t in g in v it a t io n s
Th at w o u ld b e lo v ely.
J h at so u n d s g r eat , t h an k s.
Th an k yo u , I d l ik e t h at v er y m u ch .
Go o d id ea. Le t ’s d o t hat .
T u r n in g d o w n in v it a t io n s
It is m o r e d if f icu lt t o sa y ‘ n o ’ t o in v it a t io n s an d st ill b e p o lit e .
Her e ar e so m e e x am p le s o f h o w t o t u r n d o w n an in v it at io n :
1
t h a n k t h e p e r so n
Th at ’s r e a lly k in d
2
b ut
3
g iv e a r e a so n
m y f l i g h t ’s at 6 p .m . so 1 sh o u l d
p r o b a b ly st a y in t o w n j u st t o
o f yo u
o f f e r a n a lt e r n a t iv e
Pe r h a p s w e can d o it n ex t
t im e I ’m in t ow n.
m ak e su r e 1g e t t o t h e air p o r t in
t im e .
Th at ’s v er y n ice o f yo u
but
I ’m af r aid m y b o ss w an t s m y
a ct u a lly
Bu t m ay b e w e co u ld g o
r ep o r t f i r st t h in g t o m o r r o w so 1
f o r d in n e r t o m o r r o w
n e e d t o st a y at t h e h o t el a n d
in st e a d ?
w r it e t hat .
I ’d lo v e t o ( co m e)
h o w ev er
I ’m af r a id
1j u st
d o n ’t h av e t im e
t o d ay
1 2
Ho w a b o u t h a v in g lu n ch
so m et im e n ex t w eek ?
R e w r i t e B ’s r e s p o n s e s t o m a k e t h e m m o r e p o l i t e .
1
A
So , s h a l l w e h a v e d in n e r t o g e t h e r t o n ig h t ?
B
I c a n ’t . I h av e t o g e t u p e a r ly t o m o r ro w ;
T h a t w o u l d b e r e a l l y n i c e , b u t I' m a f r a i d I h a v e a m e e t i n g f i r s t t h i n g t o m o r r o w a n d I h a v e t o
g o t o b ed ea r ly
2
3
A
H o w a b o u t so m e lu n c h ?
B
N o , I d o n ’ t h a v e t im e r
A
I’ m h a v in g f r ie n d s o v e r f o r a
b a r b e c u e t h i s e v e n in g . W o u l d y o u
l ik e t o c o m e ?
B
N o , I h a v e t o p r e p a r e -a
p r e s e n t a t io n .
4
A
W e ’ r e g o in g f o r a d r in k . W o u ld y o u
l ik e t o jo in u s ?
B
I m p o s s i b l e . I’ m m e e t i n g s o m e o n e
e lse .
1 3
W o r k w i t h a p a r t n e r . U se t h e p r o f i l e s in t h e P a r t n e r F i l e s t o d o a r o l e - p l a y . T r y t o u se p h r a se s
f r o m t h i s u n i t t o m a k e a n d t u r n d o w n o r a cce p t i n v i t a t i o n s.
Partner A
F ile 4 , p . 6 1
Partner B
F ile 4 , p . 6 3
U N IT 4
O U TPU T
En t e r t a in in g a v isit o r
Re a d t h i s a r t i c l e f r o m a n A m e r i ca n m a g a z i n e a n d d i sc u ss t h e q u e st i o n s w h ich f o l lo w .
M a k in g bu s in e s s p e zs o n al
B u sin e ss is a lw a y s
g o o d f r ie n d o f m in e , b eg an t a k in g h is d au g h t er , Lau ra,
p e r so n a l, a n d o p e n in g u p
o n b u sin e ss t r ip s w it h h im so t h at t h e y co u ld sp en d
t o y o u r b u s i n e ss c o n t a c t s
m o r e t im e t o g et h er . D in n e r co n v e r sat io n s b e cam e
i s t h e b e st w a y t o d e v e l o p
m o r e p e r so n al b e cau se h is b u sin e ss co n t act s w an t e d
y o u r b u s i n e ss r e l a t i o n ­
t o t a lk t o Lau ra. Jo h n ' s co n t act s t o ld h im ab o u t t h e ir
s h i p s . K e l l y W a t so n a r g u e s
f am ilie s, an d o n e m a n ag e r ’s so n ev en b e cam e Lau r a’s
w h y y o u sh o u l d st o p
p en f r ie n d .
Ev er yo n e w as a w in n e r w it h t h is scen ar io . N o t o n ly
t r y in g t o k e e p y o u r
b u s i n e ss l i f e a n d y o u r
d id Jo h n sp en d m o r e t im e w it h h is d au g h t er , b u t sh e
f a m il y lif e se p a r a t e .
le ar n e d a lo t ab o u t h is w o r k an d t h e w o r ld o f b u sin e ss.
A n d Jo h n ’s b u sin e ss co n t act s n o w in v it e Jo h n an d h is
‘ D ie n st ist D ie n st u n d Sch n ap s ist Sch n ap s' is a f am o u s
d au g h t e r t o sp en d t im e w it h t h e ir f am ilie s, t ak in g
Ge r m a n
t h o se b u sin e ss r e lat io n sh ip s t o an o t h e r level.
say in g . W o r k
is w o r k , an d
so cializ in g
is
so c ializ in g , an d t h e t w o w o r ld s sh o u ld n ev er m eet ,
So d o n ’t be af r aid t o m ix y o u r b u sin e ss lif e w it h y o u r
r ig h t ? W r o n g ! Tr e at in g b u sin ess co n t act s d if f e r e n t ly
p e r so n al lif e. OK, so y o u m ig h t n o t be ab le t o g iv e a
f r o m p e r so n al f r ie n d s is o n e o f t h e m o st co m m o n
sale s p r e se n t at io n o v er d in n e r if y o u r f r ie n d s o r f a m ily
m ist ak e s b u sin e ss p eo p le m ak e. Th in k ab o u t y o u r
b u sin e ss co n t act s w h o ar e also f r ie n d s o f yo u r s. Isn ' t
Yo u c o n o sk t h e m
it e asie r t o do b u sin e ss w it h t h e m ? D o n ’t t h e y h elp
y o u r se lf . T h e y ' ll be
yo u an d t o le r at e y o u r m ist ak e s m o r e t h an casu al
acq u ain t a n c e s?
Ex act ly!
So
m ak e
yo u r
b u sin e ss
h e r e in f i v e m i n u t e s !
r e lat io n sh ip s m o r e p e r so n al an d yo u w ill f in d y o u r
w o r k is e asie r an d t h a t yo u ar e m o r e su ccessf u l.
Bu t h o w can yo u m ak e b u sin e ss m o r e p e r so n al?
Easy! Do t h e sam e t h in g s yo u w o u ld d o w h e n m ak in g
' r eal' f r ie n d s. Sh o w t h a t y o u ’re h u m a n , n o t ju st a f ace
in a su it .Cr e at e in t im a c y b e t w e e n y o u an d t h e b u sin e ss
c o n t act an d y o u w ill cr eat e t r u st . In st e ad o f ju st m a k in g
su p e r f ic ial sm all t alk , t alk ab o u t t h e t h in g s w h ich ar e
r e ally im p o r t an t t o yo u : y o u r f am ily , y o u r h o b b ies, y o u r
ar e t h e r e . Bu t it d o esn ' t m at t er : w h e n it co m es t o
p r o b lem s, an d w o r r ies.
b u sin e ss, it 's t h e p e r so n al r e lat io n sh ip t h at m ak es all
A n d d o n ' t be af r aid t o in t r o d u ce y o u r b u sin ess
t h e d if f er en ce. M ix in g y o u r b u sin e ss lif e w it h y o u r
co n t act s t o y o u r f r ie n d s an d f am ily . Jo h n Zim m e r m a n ,
p e r so n al lif e b e n e f it s ev er yb o d y: yo u , y o u r b u sin ess
w h o is CEO o f a t e c h n o lo g y co m p an y in ' Seat t le an d a
co n t act s, an d y o u r f am ily . ■
O V ER
TO
YO U
• Do yo u ever m ix yo u r b u sin e ss and p er so n al liv e s? How m an y o f yo u r b u sin e ss co n t act s have m et
yo u r f am ily or f r ie n d s?
• W o uld yo u ever t ak e a m em b er o f yo u r f am ily w it h yo u on a b u sin e ss t r ip ?
• Is it e asie r t o do b u sin e ss w it h f r ien d s t han casu al acq u ain t an ce s? W h at are t he ad van t ag es and
d isad v an t ag e s?
• How can b u sin e ss p eo p le b alan ce w o rk co m m it m en t s w it h p r iv at e /f am ily lif e?
39
40
E a t in g o u t
ST A R T E R
W h ich o f t h e p l a ce s b e lo w w o u l d y o u t a k e
t h e f o l l o w i n g g u e st s t o f o r d i n n e r ?
D i sc u ss w i t h a p a r t n e r .
• a gr o up o f Br it ish en g in eer s
• an im p o r t an t In d ian cu st o m er
• co lleag u e s f rom yo u r Am er ican su b sid iar y
• an in t er n at io n al gr o up o f yo u n g p eo p le
d o in g w o r k ex p er ien ce at yo u r co m p an y
• a gr o up o f h ig h -r an k in g go ver n m en t o f f icials
f rom Lit h u an ia
Finnegan's Wake
Zweighof
The
T>leedih4
E n jo y t h e ’c r a i c ' a t
o u r f u n I r ish p u b !
T r a d it io n a l G e r m a n ,
S w is s a n d A u s t r ia n
La r g e sc r e e n T V sh o w in g a ll b ig
H a p p y h o u r 7 - 8 p .m .
e v e r y d ay.
Tw o p in t s o f G u i n n e ss f o r t h e
p r ice o f o n e .
L e e 's 'K r a z y
Ka r a o k e Ka ve r n '
y Fu n
k ar ao k e b a r w it h o v e r 2 0 ,0 0 0
So p h i s t i c a t e d m o d e r n
v e a e t a r ia n an d v e ga n
i i e z r i
s p e c ia lit ie s
W s i n e in a n e le g a n t
T h e b e s t s t e a k in t o w n -
sp o r t in g e v e n t s.
•
F CR A GB
se t t in g .
co o k e d a t y o u r t a b le .
20 different beers
on tap.
Large groups
catered for
A ll d ish e s p r e p a r e d w it h
Sp e c i a l m e a t b u f f e t o n
o r g a n ic lo ca l p r o d u c e .
W e d n e s d a y n i g h t s.
Fr e e s i d e d i sh w i t h e v e r y
In n o v a t i v e sa la d a n d j u i c e
st e a k .
b a r s.
Phitsanulok
Fi n e , a u t
h e n t ic
f l avo ur ed
Th a i
,
f ul l
-
c uisine
.
M ick elin r sta rred resta ura n t w ith
aw ard-w in ning interior.
so n g s t o c h o o se f r o m !
*
Fr i d a y n i g h t i s f a n c y j t j s s k a r a o k e
n igh t - everyo n e v v h o ^ jm e s in f a n cy
d r e ss g e t s a f r e e p i t c h e r o f b e e r !
y O f f ice p a r t i e s w e l co m e !
We use t he very best ingredient s
wit h fresh herbs, spices and
veget ables sent direct ly t o us
from growers in Thailand.
Seasonal dishes created by
sta r ch e f A n d r e Royal.
Exten siv e w ine list to com plem en t
Our m e a ls .
Reservations required
N o w t h i n k o f y o u r o w n f o r e i g n b u si n e ss co n t a ct s. W h e r e w o u ld y o u t a k e t h e m ? W h y ?
U N IT 5
Ea t in g o u t
A U D IO
0
1
23
B r u n o a n d C a r l o a r e e n t e r t a i n i n g A n n a a t a l o c a l r e st a u r a n t . Li st e n t o t h e co n v e r sa t i o n a n d
a n sw e r t h e q u e s t i o n s b e lo w .
2
W h y is An n a h u n g r y?
3
W h at do w e d isco v er ab o u t Brun o ' s w if e?
4
W ho is d r iv in g ?
5
W h at do t h ey p lan t o do lat er ?
Co m p l e t e t h i s t a b l e w i t h t h e i r o r d e r s.
St a r t e r
M a in c o u r se
D r in k
Anna
Bru n o
Ca r lo
2
M a t ch t h e t w o h a l v e s t o m a k e se n t e n c e s f r o m t h e d i a l o g u e . Li s t e n a g a i n i f n e c e ssa r y .
i
Th is l o
o k s -------------
are w e h av in g , Car lo ?
2
i ho p e
-
t o d r in k ?
3
I’m ab so lu t ely
4
I’m af r aid t h ey d o n ’t have
5
How m an y co u r ses
6
W h at do yo u
7
It co m es w it h asp ar ag u s
8
I’ ll have t he so u p
9
W h at w o uld yo u like
10
Let ’s see if w e can
f o llo w ed by t he p ast a.
\
■ ^d
\
1
e
H
r eco m m en d ?
cat ch t he w ait er ’s at t en t io n.
m en u s in En g lish here.
yo u like it .
\
^ h
^ —►
i
*4
st ar vin g .
a r eally nice p lace.
and sm all p o t at o es r o ast ed in t he o ven.
| 41
Lo o k a t t h e d e scr i p t i o n s o f d i f f e r e n t d i sh e s b e lo w . Ca n y o u g u e s s w h a t e a ch d i sh i s?
2
1
Th is is a t y p ic a l
3
It alian d ish . It ’s m ad e w it h f lat
So t h is is a Sw iss sp e cialit y .
sp e c ia lit y p o p u lar in t h e W est ,
sh e e t s o f p ast a w it h t o m at o sau ce
Yo u g et a p o t w it h m elt e d c h e e se
e sp e c ia lly in t h e UK. Yo u h av e m eat c
in b e t w een . It a lso h as a w h it e
an d t h en yo u d ip p ie c e s o f b r ead
v e g e t a b le s in a sp ic y sa u c e . Of t en
sa u ce an d m ayb e, so m e
in t o t h e ch e e se an d eat t h e m .
t h e sa u c e is m ad e w it h cr e am .
ch e e se o n t o p .
It ’s g r eat at p a r t ie s o r w h e n yo u
Th is is an In d ian
It ’s se r v e d w it h r ice .
h av e a g r o u p o f p e o p le .
T h i n k o f t h r e e d i sh e s a n d e x p l a i n t h e m t o y o u r p a r t n e r . Ca n t h e y g u e s s w h a t t h e y a r e ?
E X P LA I N I N G
A
M EN U
Th is is a lo c al sp e c ialit y .
It ’s m ad e w it h m e a t /f ish /v e g e t a b le s.
It ’s t y p ic a l o f /a sp e c ia lit y o f o u r r e g io n .
It ’s a b it lik e sp a g h e t t i/ p u d d in g /r ic e /p iz z a .
It ’s a sp ic y /sa v o u r y /sw e e t d ish .
It ’s a l ig h t /d a r k /w h e a t b eer.
It ’s a k in d o f p a st a /m e a t /d u m p lin g .
It ’s ju ic e m ix ed w it h m in e r al w at er.
So r t t h e w o r d s i n t o t h e co r r e ct ca t e g o r i e s in t h e t a b l e b e lo w .
sw eet
b ake
cab b ag e
g r ill ( Br E) /b r o il (AmE)
ch ip s ( Br E) /Fr en ch f r ies (AmE)
typ e s of m eat
sid e d ish e s
v e g e t a b le
m eal
dessert
types of
salad
sav o u r y
sp icy
ham
f ry
jj£ s s ^ r T
parts of the
st ar t er ( Br E) /ap p et izer (AmE)
co ur get t e ( Br E) /zu cch in i (AmE)
ch icken
p o rk
ro ast
p o t at o w ed g es
p ep p er
rice
rich
beef
Ca n y o u a d d m o r e w o r d s t o t h e ca t e g o r i e s in t h e t a b le ?
w a y s o f c o o k in g
o n io n
m ain co u r se
ligh t
lam b
w o rd s for
d e sc r ib in g f o o d
U N IT 5
5
Ea t in g o u t
W o r k w i t h a p a r t n e r t o r o l e - p l a y t h e st a r t o f a b u si n e ss l u n ch . Ex p l a i n t h e m e n u t o y o u r p a r t n e r
a n d d e ci d e w h a t y o u w i l l o r d e r .
AT A
R EST A U R A N T
H e l p i n g w it h t h e m e n u
D e c id in g w h a t t o o r d e r
Let m e k n o w if yo u n ee d a n y h e lp w it h t h e m en u .
Do yo u k n o w w h at y o u ’re h a v in g ?
Oh , t h at . It ’s a k in d o f f ish .
H av e yo u d e cid e d y e t ?
It ’s (a b it ) lik e an o m e le t t e .
Th a t ’s w h at I’m g o in g t o h av e f o r m y st ar t er .
Do yo u k n o w r a v io li? W e ll, it ’s sim ila r t o t h at .
1 t h in k I’ ll h av e t h at f o r t h e m ain co u r se .
It ’s m ad e w it h e g g s, m ilk , an d su g ar .
I’m g o in g t o h av e t h e d ish o f t h e d ay ( B r E) /sp e c ia l
(Am E)
Try t o av o id t h e se co m m o n m ist a k e s:
\A/n
VVClif*p
HUTrl.
E x cu se m e .
Giv e -u s#H H TO f W v
Can w e
h a v e /se e
1 d o n ’ t eat -p +g.
1 d o n ’ t eat
1 t ak e t h e -p ast a.
I’ll h a v e
I’d lik e w at e r w it h /w it h o u t g as.
I’d lik e
t h e m e n u , p le a se ?
pork.
t h e p ast a.
w at er .
s p a r k lin g /st ill
A U D IO
A n n a , B r u n o , a n d Ca r l o a r e f i n i sh i n g t h e i r m e a l . T i c k [ ✓ ] t h e t o p i cs t h e y t a l k a b o u t .
□
f r ien d s
t he r est au r an t
□
h o lid ays
f am ily
m u t u al acq u ain t an ces
□
□
sp o r t
□
cu lt u r al d if f er en ces
t h eir jo b s
N o w co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e . Li st e n a g a i n i f n e ce ssa r y .
i
So , how
2
Oh, it w as ver y
S
So do
o f t en?
4
W h at
, Br u n o ?
S
So
6
You
7
Re ally? We
8
Do
9
You
10
t he t u n a?
and
co o ked ,
w ell, Car lo ?
ear lier.
f or o ur h o lid ay.
A n n a?
t o Cr o at ia last year.
Fran ce, I’ve st ill go t room f or
| 43
4 4
|
U N IT 5
7
Ea t in g o u t
T a l k i n g a b o u t y o u r f a m i l y i s a g o o d s m a l l - t a l k su b j e c t a n d h e l p s t o d e v e l o p a r e l a t i o n sh i p .
H o w m u ch ‘ f a m i l y v o c a b u l a r y ’ d o y o u k n o w ? W o r k w i t h a p a r t n e r t o d o t h i s q u i z .
Lo o k a t t h e w o r d s b e lo w .
a cq u a in t a n ce
m o t h e r - in - la w
r e la t i v e s
■
•
d i v o r ce d
■
•
o n l y ch il d
se p a r a t e d
■
m a r r ie d
■
•
r e la t io n s
si n g l e
■
c
a g i r l o r b o y w h o h a s n o b r o t h e r s o r si st e r s
d
a so n y o u r h u sb a n d o r w if e h a s f r o m a
•
p r e v io u s m a r r ia ge
st e p - so n
N o w c o m p l e t e t h e se n t e n c e s.
Ca n y o u f in d :
4
1
M y p a rtn e r
a b a b y n e xt
f o u r w o r d s f o r t y p e s o f m a r i t a l st a t u s?
year.
5
M y w if e 's b r o t h e r , in o t h e r w o r d s m y
l i v e s in A u s t r a l i a
2
t w o o t h e r w o r d s f o r ' f a m i l y m e m b e r s' ?
6
A f t e r t h e m e e t i n g , so m e o f t h e g u y s a r e
m e e t in g t h e ir
fo r
d in n e r . M in e h a d t o st a y a t h o m e w it h t h e
3
w o r d s t h a t m a t ch t h e se d e f i n i t i o n s?
a
so m e o n e w h o y o u k n o w b u t is n o t a f r ie n d
ch i ld r e n , so I'll j u st g e t r o o m se r v ice .
b
7
M y so n 's g o i n g o u t w it h h i s f i r st
8
1 f e e l so r r y f o r
t h e m o t h e r o f y o u r h u sb a n d o r w if e
. It 's
e a si e r w i t h b r o t h e r s o r sist e r s.
8
W o r k w it h a p a r t n e r . D r a w p a r t o f y o u r
f a m ily t r e e w it h a t le a st f iv e p e o p le
( o r w r it e d o w n t h e n a m e s o f f iv e
p e o p l e i n y o u r f a m i l y ) . T h e n t a k e i t in
t u r n s t o a s k e a ch o t h e r q u e s t i o n s
a b o u t y o u r f a m ilie s.
T A LK I N G
A BO U T
F A M I LY
Do yo u h av e an y b r o t h e r s o r sist e r s?
[ n am e] g o t m ar r ie d in [ year ] .
Is [ n am e] m a r r ie d ?
H e /Sh e h a s ... ch ild r e n .
D o e s [ n am e] h av e an y c h ild r e n ?
H e /Sh e is sin g le .
Ho w o ld is [ n am e] 1.
Th e y ar e m a r r ie d /liv in g t o g e t h e r /se p a r a t e d /d iv o r c e d .
W h e r e d o e s [ n am e] liv e ?
H e /Sh e i s ... y e a r s o ld .
K EEP IN G
A
C O N V ER SA T IO N
G O IN G
So m e t im e s it can b e d if f icu lt t o k e e p a co n v e r sat io n g o in g , e sp e c ia lly if y o u r
co n v e r sat io n p ar t n e r is no t v e r y g o o d at so c ia liz in g . Her e ar e so m e t ip s f o r av o id in g
aw k w ar d sile n c e s.
•
W h en so m e o n e a sk s yo u a q u e st io n , u su a lly it is b e ca u se t h e y ar e g e n u in e ly
in t e r e st e d so d o n ’ t ju st g iv e a sim p le an sw er . Giv e so m e ex t r a in f o r m at io n a n d /o r
a sk an o t h e r q u e st io n in r e t u r n :
A
Ho w l o n g h av e y o u b een w o r k in g h er e ?
B
A b o u t t hr ee y ear s. Bef o r e t h at I w as a ct u a lly w o r k in g f o r t h e co m p et it io n .
W h at a b o u t y o u ? Ho w l o n g h a v e yo u b een w it h y o u r co m p a n y ?
•
If so m e o n e o f f er s ‘ex t r a’ in f o r m at io n w h e n an sw e r in g y o u r q u e st io n , a sk an o t h e r
f o llo w -u p q u e st io n :
•
A
Th is i s a g r eat r est au r an t . Do y o u co m e h er e o f t en ?
B
Oh y es. I w as h er e la st w eek act u ally.
A
Oh r e a l l y ? W as t h at f o r b u si n e ss o r p l e a su r e ?
If t h e co n v e r sat io n ‘d ie s’ , yo u can st ar t a new t o p ic b y r e f e r r in g t o o r a sk in g ab o u t
so m e t h in g t h at w a s sa id e a r lie r :
So , ar e y o u m ar r ied , M a r co ? Yo u m en t io n ed y o u r m o t h er -in -la w ear lier .
Yo u w er e sa y i n g e a r l ie r t hat y o u sp e n t so m e t im e in A f r ica.
T h e a n sw e r s t o t h e q u e s t i o n s b e l o w a r e t o o sh o r t . M a k e t h e m l o n g e r b y a d d i n g e x t r a
i n f o r m a t i o n a n d a q u e st i o n , a s in t h e e x a m p l e .
1
2
3
4
A
So , do yo u live n ear h er e?
B
Yes, I do.
[ o n ly 2 km ]
Our house is only two Kilometres from here.
[ y o u / l i v e ?]
What about you? Po you live near your worK?
A
And how o ld is yo u r d au g h t er ?
B
Sh e' s six.
A
Have yo u ever b een t o M o sco w ?
B
Yes, I have.
[ r e c e n t l y st a r t e d sc h o o l ]
[ t h r e e y e a r s a g o / o n b u si n e s s]
[ y o u / c h i l d r e n ?]
[ y o u ?]
A
W h at kin d o f do g do yo u h av e? .
B
An A lsat ian .
A
5
6
A
And do yo u do an y sp o r t s?
B
I p lay sq u ash
[ f u n b u t n e e d s l o t s o f e x e r c i se ]
[ o n c e a w e e k w it h f r i e n d s]
[ y o u / p e t s ?]
[ y o u / sp o r t s?]
So , how lo ng have yo u b een w it h t he
7
A
t h e su m m er h er e?
co m p an y?
B
Six year s.
It ’s so ho t t o d ay. Is it n o r m ally lik e t h is
B
No, it ’s not .
[j o i n e d a f t e r u n i v e r si t y ]
[ v e r y h o t f o r u s / u s u a l l y 25 d e g r e e s]
[ y o u / b e w it h y o u r c o m p a n y l o n g ?]
[ w e a t h e r / w h e r e y o u l i v e ?]
4 6
|
U N IT 5
1 0
Ea t in g o u t
Co m m e n t i n g o n w h a t p e o p l e s a y i s a g o o d w a y t o k e e p a c o n v e r sa t i o n g o i n g .
M a t ch B ’ s co m m e n t s t o w h a t A s a y s . So m e t i m e s m o r e t h a n o n e a n sw e r i s p o ssi b l e .
B
A
a
Th at m ust be ver y st r essf u l.
b
Re ally? Th at ’s an in t er est in g jo b !
c
Oh, co n g r at u lat io n s!
p r o d u ct s 1 d esig n ed .
d
You m ust be ver y p ro ud o f her.
Th e p r o ject d ead lin e is next w eek and w e’re
e
Th at m ust have b een ver y excit in g.
no t g o in g t o m ake it.
f
You m ust have f elt ver y p leased .
M y d au g h t er h as ju st got a p lace at o ne o f
g
Oh, I’m so r r y t o h ear t h at . 1 im ag in e t hat
1
1ju st got m ar r ied last year act u ally .----------^
2
M y h u sb an d is a m et eo r o lo g ist .
3
Last year 1w o n a p rize f or o ne o f t h e
4
5
\
^
w as a d if f icu lt t im e f or yo u.
t h e b est u n iv e r sit ie s in t he co unt ry.
6
Bef o re 1got t h is jo b 1w as u n em p lo yed f or
t w o year s.
7
1w ent t o Peru on h o lid ay last year.
W h e n d o w e sa y
1 1
that must be .. .
and w hen
that must have been. . . ?
W o r k w i t h a p a r t n e r t o m a k e s m a l l t a l k a t a r e st a u r a n t . U se t h e i n f o r m a t i o n in t h e P a r t n e r F i l e s
t o a s k q u e s t i o n s a n d k e e p t h e co n v e r sa t i o n g o i n g .
Partner
a
Partner B
F i l e «; D
A U D IO
Q
25
1 2
A n n a , B r u n o a n d C a r l o a r e r e a d y t o p a y . Li st e n a n d d e c i d e i f t h e st a t e m e n t s b e l o w a r e t r u e o r
f a l se .
1
Bo t h An n a an d Bruno
are t ir ed .
2
Th ey all w an t a cof f ee.
3
An n a w an t s t o pay.
4
Sh e d o esn ’t w an t t o
leave a t ip.
5
In t h e en d , Ann a
d o esn ’t pay.
6 i
F ile 5 , p . 6 3
U N IT 5
1 3
Ea t in g o u t
Co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e w i t h t h e c o r r e c t f o r m o f v e r b s f r o m t h e b o x .
Y o u w i l l n e e d t o u se so m e v e r b s m o r e t h a n o n ce .
be
•
cat ch
•
get
•
h ave
•
put
♦
ro und
1
I’l l _____________o ne w it h t he b ill.
5
Yo u _____________ver y w elco m e.
2
Let me t ry a n d _________ _
6
I’m g o in g t o ____________it on ex p en ses an y w ay.
3
Let m e ____________ t h is.
7
Ju st ____________ up t he t o t al.
4
Se r io u sly, i t _____________ on me.
8
But I d o n ’t _____________ an y cash on me!
BUT SERIOUSLY
t h e w ait er.
...
W e sa y se r i o u sl y w h en w e w an t t o e m p h asiz e t h at w e r e ally m e an so m e t h in g (f o r e x am p le w h en
w e ar e t r y in g t o p e r su a d e so m e o n e t o acce p t an o f f er ):
Ser io u sly , t h is is o n m e.
Ser io u sly , I can t ak e y o u t o t h e a ir p o r t It ' s n o p r o b lem .
W e can also sa y it af t e r a jo k e :
Th at ' s a b r il lia n t su g g e st io n - I'm g o i n g t o t ell ev er y o n e I t h o u g h t o f it . Bu t ser io u sly ,
I d o t h in k it ' s a g o o d id ea.
O u r lo r r ie s ar e so sl o w t h e f o o d is o u t o f d at e b ef o r e it ar r iv e s. Bu t ser io u sly , w e d o h av e
p r o b le m s w it h d e liv e r y t im es.
No t e t h at in m an y c u lt u r e s h u m o u r is v e r y im p o r t an t in so c ia liz in g . Bu t , d if f e r e n t cu lt u r e s t e n d t o
h av e v e r y d if f e r e n t se n se s o f h u m o u r , an d jo k e s o f t en d o n ’t ‘ t r a n sla t e ’ w e ll f ro m o n e c u lt u r e t o
an o t h e r . A s an e x am p le , t h e B r it ish lik e se lf -d e p r e c a t in g h u m o u r w h e r e a p e r so n m a k e s jo k e s
ab o u t h im o r h e r se lf . Th e B r it ish can a lso be v e r y sa r c a st ic in so c ia l sit u a t io n s an d m ak e f u n o f
e ach o t h e r - t o t h e o u t sid e r t h is can se e m r at h e r a g g r e ssiv e .
14
Y o u a r e i n a r e st a u r a n t in t h e U K w i t h a b u s i n e s s c o n t a c t a n d i t ’ s t i m e t o p a y . W o r k w i t h a
p a r t n e r t o m a k e a d ia lo g u e .
AT
TH E
EN D
OF A
M EA L
A sk in g f o r t h e b ill
R e sp o n d in g t o t h a n k s
Can w e h av e t h e b ill, p le a se ?
Yo u ’re ( ver y) w elco m e .
Co u ld yo u b r in g u s t h e b ill, p le ase (w h en y o u h av e
It w a s a p le asu r e .
a m o m en t )?
O f f e r in g t o p a y
Tr y t o av o id t h e se co m m o n m ist a k e s:
1 in v it e yo u .
I’ ll g et t h is ./ T h is is o n m e ./
Pie a se .
Yo u ’re w e lco m e , ( w h en
Let m e / r i l g et t h is.
Th is is o n m e.
It ’s m y t r e at .
r e sp o n d in g t o t h an k s)
T h a n k in g so m e o n e f o r a m e a l
Th at w a s lo v ely, t h a n k yo u .
Th a t ’s v e r y n ice o f yo u t o p ay.
Th e f o o d t ast e d v e r y
1
w t rnr
Th e f o o d w a s v er y g o o d /
g r e a t /f a n t a st ic .
| 47
48
I U N IT 5
O U TPU T
Ea t in g o u t
Lo o k a t w h a t t h e se p e o p l e a r e s a y i n g a b o u t s o c i a l i z i n g in r e st a u r a n t s, W h i ch o p i n i o n ( s) d o y o u
a g r e e w it h ?
I h at e it w h e n I’m h av in g d in n e r in a r e st au r an t w it h
b u sin e ss co n t act s an d it ’s t im e t o p ay. It ’s n e v e r
co m p le t e ly c le a r w h o ’s g o in g t o g et t h e b ill. Yo u
h av e t o o f f er t o p ay, b u t t h e n t h e o t h e r s h av e t o
sa y t h at t h e y ’ ll p ay. Of t en I c an ’ t t e ll if t h e y m ean it
o r n o t , an d I d o n ’ t k n o w if I sh o u ld p ay o r let t h em
p ay. It ’s r e ally e m b ar r assin g .
Eat in g w it h b u sin e ss co n t act s f ro m an o t h e r co u n t r y
is v e r y st r e ssf u l, in m y o p in io n . It ’s su ch a cu lt u r al
t h in g , an d t h e r e ar e a h u n d r e d lit t le r u le s yo u h av e t o
f o llo w , o t h e r w ise p e o p le t h in k y o u ’re im p o lit e .
I’m alw a y s so w o r r ie d t h at I n e v e r e n jo y m y m eal!
I lo v e e at in g o u t w it h b u sin e ss co n t act s.
It ’s alw a y s a r e al ch an ce t o g et t o k n o w
t h em a s p e o p le . I lik e t h e f act t h at yo u can
t a lk ab o u t t h in g s o t h e r t h an b u sin e ss.
A n d it ’s in t e r e st in g t o lear n ab o u t t h e f o o d
in t h e ir co u n t r y - t h at ’s a lw ay s a g o o d
t o p ic o f co n v e r sat io n .
So m e t im e s I f in d it d if f icu lt t o k n o w
h o w m u ch t o t ip w h e n I’m in a f o r eig n
co u n t r y. It ’s e sp e c ia lly d if f ic u lt w h en
y o u ’re n o t su r e h o w m u ch t h e m o n e y
is w o r t h . Bu t n o r m a lly I a sk t h e
p e o p le I’m w it h an d t h e y g iv e m e
so m e ad v ice .
O V ER
TO
YO U
• W h at o t h er eat in g and d in in g h ab it s have yo u no t iced in o t h er co u n t r ies?
• W ho p ays w hen yo u go t o d in n er w it h b u sin e ss co n t act s?
• How m uch do yo u n o r m ally t ip in r est au r an t s in yo u r co u n t r y? W h at ab o ut in o t h er co u n t r ies yo u ’ve
v isit e d ?
N e t w o r k in g a t a t r a d e f a ir
Lo o k a t t h e n e t w o r k i n g t i p s b e lo w . D o y o u a g r e e / d i sa g r e e w it h t h e m ? W h i c h a r e t h e b e st t i p s?
S t e p s t o s u c c e s s f u l n e t w o r k in g
1
Pr e p ar e a 3 0 -se c o n d ‘v e r b al b u sin e ss c a r d ’ :
A sk q u e st io n s. Yo u le ar n m o r e b y list e n in g t h an
5
' H i , I' m Sh a r a Lace y. I' m t h e CTO o f
b y t alk in g .
Gr e e n Fir e Sy st em s. W e p r o v id e . . . ’ .
2
6
O f f er yo u r n a m e w h e n yo u in t r o d u ce
a g o o d im p r e ssio n if yo u d o n ’t f e e l g o o d in
y o u r se lf . You k n o w w h o yo u ar e , b u t o t h er
w h at yo u ar e w e ar in g .
p e o p le d o n ’t !
3
Re m e m b e r t o g iv e p e o p le y o u r b u sin e ss car d .
7
Bu t a sk f o r t h e ir car d f ir st .
A r e yo u f e e lin g sh y an d lo n e ly ? Lo o k f o r
so m e o n e w h o is a lo n e , an d sp e a k t o t h e m .
4
W e ar co m f o r t ab le c lo t h e s. Yo u w o n ’t m a k e
Fo c u s o n o t h e r p e o p le r at h e r t h an yo u r self .
List e n t o w h at t h e y ’re sa y in g in st e ad o f
8
M ak e e y e co n t act .
9
Sm ile !
Pr a c t ise ! Th e m o r e n et w o r k in g yo u d o , t h e
10
t h in k in g ab o u t w h at yo u w an t t o sa y nex t .
b e t t e r yo u w ill b e !
H e r e a r e so m e t o p i c s y o u ca n u se t o b e g i n a co n v e r sa t i o n a t a t r a d e f a i r . Ca n y o u t h i n k o f a n y
o t h e r s?
t he w eat h er
ho m e t ow n /co u n t r y
ex h ib it s
ho t el
p r act ical inf o r m at io n
t he t r ad e f air
(e.g. ask in g f o r d ir ect io n s or help)
co m p an ies
N o w m a t ch t h e se st a t e m e n t s u se d t o b e g i n a c o n v e r sa t i o n w i t h t h e t o p i c s a b o v e .
T h i n k o f st a t e m e n t s f o r t h e o t h e r t o p i c s.
1
I n o t iced t h at yo u r nam e t ag says yo u w o rk f or Jan sch Net w o r ks.
2
Ex cu se m e, do yo u kno w ho w t o o p er at e t h is t icket m ach in e?
3
W h at a b eau t if u l d ay! It ’s t oo b ad w e’re st u ck in here.
4
Are yo u st ayin g at t he Four Se aso n s as w ell?
5
Th is lo o k s ver y in t er est in g . W h at is it ex act ly?
6
Are yo u here f o r t he elect r o n ics sh o w ?
7
Ex cuse m e, are yo u A m er ican ? I heard yo u sp e ak in g En g lish ...
5 0
|
U N IT 6
N e t w o r k in g a t a t r a d e f a ir
A U D IO
©
U t e A d e n a i s t h e h e a d o f p u r c h a s i n g f o r a l a r g e e l e c t r o n i c s f ir m
2 6 -2 8
in G e r m a n y . Li s t e n t o t h r e e c o n v e r sa t i o n s sh e h a s a t a t r a d e f a i r
in M i l a n . W h i c h o f t h e t o p i c s f r o m e x e r c i se
1a re
m e n t io n e d ?
W h e r e i s e a ch c o n v e r sa t i o n t a k i n g p la ce ?
T o p ic ( s)
P la ce
>
A U D IO
0
^
2 6 -2 8
3
Co m p l e t e t h e se n t e n c e s f r o m t h e d i a l o g u e s w i t h w o r d s f r o m t h e b o x . T h e n l i s t e n a g a i n t o c h e c k
y o u r a n sw e r s.
ab o u t • alt • b ased • ch ed u n g • do • ex cu se me • f rom • jo in •
lo o k in g af t er • m in d • n ear • n o t icin g • s 6 • so r r y • vyay • w it h
1
I’m
____________ , but I co u ld n ’t h e lp
yo u ’ve got a Ch ip p er b ag.
(2) I’m Ut e A d en a, b y t h e _______________.
3
W h at co m p an y ar e yo u
,______?
4'__ _____________ , do yo u kno w if t h is is t he st o p f or t he CASPA t r ad e f air ?
(5)
I’m _______________ Ge r m an y ,_______________ Fr an k f u r t ...
6
So , ar e yo u ,
7
W h er e are vo u
8
And w h at
9
Ex cu se m e, do yo u
10
11
12
Not at
a st an d at t he f air ?
_________ ?
____________ y o u ? W h at _______________ yo u d o ?
if I _______ -_______ yo u ?
.
.
, w hen did yo u get h er e?
Th at so u n d s lik e so m et h in g w o r t h _______________o ut .
U N IT 6
W h i ch o f t h e s e n t e n c e s
1-12
a r e u se d t o ...
a
s t a r t a c o n v e r s a t io n ?
b
react ?
c
f in d o u t m o r e in f o r m a t io n ?
SA FE
N e t w o r k in g a t a t r a d e f a ir
-C
& _______________
SM A LL- T A LK
O'
s/ S
________
T O P ICS
Her e is a g e n e r al g u id e t o w h ich sm a ll-t a lk t o p ic s ar e saf e an d w h ich ar e u n saf e .
v e r y sa f e
TH E W EA TH ER
u n sa f e
TRA VEL
SPO RT
W O RK
FA M ILY
M O N EY
P O LIT ICS
R ELIG IO N
O f c o u r se , saf e sm a ll-t a lk t o p ic s d if f e r b et w een c o u n t r ie s, an d also b e t w een p e o p le . Fo r e x am p le , m o n e y is
a m o r e co m m o n sm a ll-t a lk t o p ic in t h e U S t h an in t h e UK. A n d r e lig io n can b e a v e r y ‘d a n g e r o u s’ t o p ic in t h e
U S an d t h e UK. If y o u ’re no t su r e w h ich t o p ic s ar e sa f e , t h e b e st t h in g is t o st a y w it h t h e v e r y saf e t o p ics
u n t il t h e o t h er p e r so n in t r o d u c e s o t h e r t o p ics.
C h o o se o n e l i n e f r o m e a ch co l u m n t o m a k e m i n i - d i a l o g u e s.
P e r so n A
P e r so n B
P e r so n A
1
a
A
I’ m Ja m e s, b y t h e w a y .
Jit t e r b u g So f t w a r e . W e m a k e
c o m p u t e r g a m e s.
2
3
4
So , w h a t c o m p a n y a r e
I t h i n k so ! I n e e d t o g o t h e r e
y o u w it h ?
too.
W h e r e ar e yo u b a se d ?
W h e n d id y o u g e t h e r e ?
c
'^ d
N o , n e v e r . I’d l ik e t o g o t h e r e /
W e l l , l e t ’s h o p e t h e s h u t t l e
c o m e s so o n !
B
W e ’r e b a s e d in B ir m in g h a m ,
C
T h a n k s. I r e a lly n ee d a
o n e d ay t h o u g h .
b reak !
N ic e t o m e e t y o u . I’ m S u s a n . • D
I a r r iv e d la t e l a s t n ig h t .
Ju st t h is m o r n in g . W h a t
Yo u s h o u l d i f y o u g e t t h e
_
5
So , a r e y o u w o r k in g o n o n e
e
o f t h e st a n d s?
E
a b o u t y o u ? W h e n d id y o u
c h a n c e . It ’s v e r y b e a u t if u l .
co m e?
6
Ex c u se m e , d o y o u k n o w
f In L in z , in A u s t r ia .
if t h i s is t h e b u s s t o p f o r
F
M e too.
G
A h , O K. I t h in k I k n o w t h e
And yo u r co m p an y?
t h e t r a d e f a ir ?
7
D o y o u m in d if I jo in y o u ?
g N o , n o t a t a l l . Ta k e a s e a t .
n am e.
8
H av e yo u e v er b een t o ,
Sw it z e r l a n d ?
h
N o , I’ m j u s t h e r e t o l o o k
ar o u n d .
H
N ic e t o m e e t y o u t o o .
|
52
|
U N IT 6
5
N e t w o r k in g a t a t r a d e f a ir
W o r k w i t h a p a r t n e r . U se t h e i n f o r m a t i o n in t h e P a r t n e r F i l e s t o r o l e - p l a y c o n v e r sa t i o n s t h a t
t a k e p l a c e a t a t r a d e f a i r . T r y t o u se p h r a se s f r o m t h e La n g u a g e B o x b e lo w .
ST R IK IN G
UP
A
CO N V ER SA T IO N
Partner A
F ile 6 , p . 6 i
Partner B
F ile 6 , p . 6 3
Ex cu se m e, ar e yo u ...?
I n o t ice d t h a t ...
I’m [ n am e] , b y t h e w ay.
H av e yo u se e n t h is b e f o r e ?
A U D IO
\9
6
U t e i s t a l k i n g t o a p o t e n t i a l su p p l i e r ,
T h o m a s V o g t f r o m X e n e E l e c t r o n i c s,
a t h i s st a n d . Li s t e n a n d a n sw e r t h e
q u e st i o n s b e lo w .
7
1
W h a t d o e s T h o m a s w a n t t o sh o w U t e ?
2
W h y d o e s U t e h av e t o g o ?
3
W h e n d o e s U t e s a y s h e w il l s e e t h e p r o d u c t ?
4
D o y o u t h in k U t e w il l r e a l l y c o m e b a c k t o t h e s t a n d ?
O r d e r t h e w o r d s t o m a k e se n t e n c e s f r o m t h e d i a l o g u e .
1
^ —'
p r o b a b l y / k in d / 1 s h o u l d / t h a t ’s v e r y / b u t / g e t g o in g / o f y o u / .
/t
-
y?
/
/9
o n l y /it ’ l l / a m in u t e /t a k e /.
m e e t in g s o m e o n e / s u p p o s e d / a c t u a l l y / in t e n m in u t e s / I’ m / t o b e / .
a c o u p l e / y o u ’r e / t h e y w o n ’ t m in d / l ' m s u r e / i f / l a t e / o f m in u t e s / .
a f t e r w a r d s/a lo o k /c o m e b a c k /w h y d o n ’t I / t o t a k e / ?
6
a f r a id / r e a l l y / g o / I’ m / s h o u l d / 1/ .
7
r ig h t b a c k / m y a p p o i n t m e n t / c o m e / I T I / a f t e r / .
8
t h e n / a lit t le w h il e / y o u / s e e / in / .
W h o s a y s w h i ch s e n t e n c e s a b o v e ?
U t e:
7,
________
Th o m a s:
»
/)
y
U N IT 6
EN D IN G
A
C O N V ER SA T IO N
N e t w o r k in g a t a t r a d e f a ir
P O LI T E LY
So m e t im e s it can b e d if f ic u lt t o en d a co n v e r sat io n p o lit e ly. H er e ar e so m e t ip s f o r g e t t in g aw ay f ro m p e o p le
w it h o u t b e in g r u d e.
•
Ex ch an g e b u sin e ss car d s ( t h is is o f t en a sig n a l yo u w an t t o en d t h e c o n v e r sat io n ) :
A n yw ay, let m e g i v e y o u m y ca r d ..
Li st en , d o yo u h av e a ca r d ?
•
Sa y yo u h av e t o le av e b e ca u se o f an o t h e r co m m it m e n t , e.g . an o t h e r m e e t in g :
Sor r y, I r e a l l y h av e t o g o now . M y b o ss i s w ait in g f o r m e o u t sid e .
I sh o u l d r ea lly g e t g o in g . I h av e a n o t h e r a p p o in t m en t in a co u p le o f m in u t es.
•
Sa y y o u ’v e se e n so m e o n e yo u w an t t o t alk t o :
Li st en , I ’v e j u st se e n Ch r is o v er t her e. Ex cu se m e a m o m en t , I r e a l l y n e e d t o cat ch h im .
N at iv e sp e a k e r s o f t en u se w o r d s lik e so , r ig h t t h en , an d O K (o f t en w it h t h e p e r so n ’s n am e) t o sig n a l t h at
t h e y ar e r e ad y t o f in ish t h e c o n v e r sa t io n . Th e se n t e n c e ‘ It w as n ice t a lk in g t o y o u ’ is a v e r y cle ar sig n a l t h at
t h e p e r so n w an t s t o m o v e o n.
R e w r i t e B ’s l i n e s t o m a k e t h e m m o r e p o l it e .
1
A
Ca n I s h o w y o u o u r la t e st p r o d u c t ?
B
N o . I h a v e -t o g o . G o o d b y e .
Sorry. I'd love to see i j but I should reglly get going.
2
A
Le t m e g e t y o u a n o t h e r c o f f e e .
B
N o , t h a n k s-.-l-m g o in g t o t a l k t o m y f r ie n d o v e r t h e r e .
3
A
H av e y o u se e n o u r n e w b r o c h u r e ?
4
A
Le t m e in t r o d u c e y o u t o Sa n d r a , o u r m a r k e t in g a s s i s t a n t .
B
I d o n ’ t h a v e t im e . M y - b e s s -i s -w a i t i n g f o r m e .
A
Le t m e d e m o n s t r a t e o u r l a t e s t so f t w a r e .
B
H e r e ’s m y c a r d . I h a v e t o g o . Ca l l m e n e x t w e e k .
5
W o r k w it h a p a r t n e r . U se t h e p r o f i l e s in t h e P a r t n e r F i l e s t o r o l e - p l a y e n d i n g a co n v e r sa t i o n
o o l i t e lv .
k.
■ JT I JJU JJI I A
! artner*
Partner B
F ile 7 , p . 6 3
5 4
|
U N IT 6
N e t w o r k in g at a t r a d e f a ir
A U D IO
©
3 0 -3 5
10
R e a d t h i s sh o r t a r t i c l e f r o m a m a n a ge m e n t p u b l i ca t i o n . T h e n l i st e n t o s i x e x t r a c t s f r o m t r a d e
f a i r co n v e r sa t i o n s ( a - f ) a n d m a t ch t h e m t o t h e st r a t e g i e s ( i - 6 ) .
BORED w it h t y p ica l sm a ll t a lk q u e st io n s?
A r e y o u b o r e d w i t h sm a ll t a l k ? W h e n y o u ' r e a t a t r a d e f a i r a n d h a v e h a d
t h e sa m e c o n v e r sa t io n w it h 2 0 d if f e r e n t p e o p le , y o u d o n ' t w a n t t o h e a r
t h e q u e st i o n ' I s t h i s y o u r f i r st t im e in . . . ? ' a g a i n . A n d , m o r e im p o r t a n t ly ,
y o u w o n ' t d e v e l o p t h o se k e y b u sin e ss r e l a t i o n sh i p s i f y o u r c o n v e r sa t i o n
p a r t n e r t h in k s y o u 'r e b o r in g .
So it ’s t im e t o g e t in t e r e st in g ! H e r e a r e so m e st r a t e g ie s t h a t y o u c a n u se w h en
p e o p le a r e n ’ t in t e r e st e d in t h e u su a l s m a l l t a lk q u e st io n s.
1
Giv e y o u r ( st r o n g ) o p in io n o n so m e t h in g c o n n e c t e d t o t h e t r a d e f a ir o r sit u a t io n
2
M ak e a jo k e a b o u t so m e t h in g .
3
Ta lk a b o u t so m e t h in g f u n n y t h at h a s h a p p e n e d t o y o u d u r in g t h e t r a d e f a ir
( o r at a n o t h e r t r a d e f a ir ) .
4
O p e n u p t o so m e ­
t A y Iv if e
o n e b y t e l l in g t h e m
b
o u yh f
m e t in is t ie .
so m e t h in g p e r so n a l.
>
5
v
----------
Sh o w y o u r p a r t n e r
an o b je c t y o u ’ve
\ Y s a w f u l, is n ’t
p ic k e d u p at t h e
it ?
t r a d e f air .
7
6
M ak e an in t e r e st in g
O r an g e ju st
o b se r v a t io n .
iS
n t m y
c o lo u r .
*—■ — —
Ex t r a ct
St r a t e g y
Ex t r a ct
St r a t e gy
□
d
a
b
□
e
c
□
f
□
□
Ch o o se t h r e e o f t h e st r a t e g i e s a b o v e a n d t h i n k o f so m e t h i n g y o u ca n sa y f o r e a ch o n e .
T h e n w o r k w it h a p a r t n e r ( i m a g i n e y o u a r e b o t h a t a t r a d e f a i r o r a n o t h e r e v e n t )
a n d m a k e a d i a l o g u e u si n g t h e t h r e e st r a t e g i e s y o u h a v e ch o se n .
U N IT 6
N e t w o r k in g a t a t r a d e f a ir
A U D IO
0
1 1
3 0 -35
Co m p l e t e t h e se se n t e n c e s f r o m t h e d i a l o g u e s w i t h w o r d s f r o m t h e b o x . T h e n l i st e n a g a i n t o
c h e c k y o u r a n sw e r s.
y
/
J
y *"
^
y
am azes • ever • ex p er ien ce • han d o ut • hat e • im ag in e • keep • lo o k • w eird
1 2
1
I’ve o n ly m an ag ed t o
.....
t h r ee b u sin e ss car d s.
2
______________________ at t h is am azin g pen ...
3
It a lw a y s
4
Isn ’t t h a t ______________________ ?
5
I had t h is r eally st r a n g e _______________________ e ar lie r t o day.
6
Can y o u ______________________ ?
7
Th is is r eally t h e w o r st -o r g an ized t r ad e f air I’ve
8
I’m so r r y I _______________________ lo o k in g at m y p h o ne.
9
I
me at t r ad e f air s h o w ...
:
.__________________ seen .
b ein g aw ay f rom ho m e w hen m y k id s are ill.
W o r k w i t h a p a r t n e r t o m a k e s m a l l t a l k d u r i n g a co f f e e b r e a k .
A
Ask B if h e /sh e is e n jo yin g t h e t r ad e f air.
B
Resp o n d . ‘ Sh o w ’ A a f ree gif t yo u go t at
a st an d .
Co m m en t on t he f ree gif t . Give a st ro n g o p in io n
ab o u t so m et h in g co n n ect ed t o t h e t r ad e f air.
React t o A ’s o p in io n . Give so m e p er so n al
in f o r m at io n ab o u t yo u r self .
React . Give so m e p er so n al in f o r m at io n ab o ut
yo u r self .
End t he co n ver sat io n p o lit ely.
SM A LL
T A LK
AT
A
TRA D E
FA IR
S h o w in g so m e o n e a n o b je ct
Lo o k at t h i s ... I g o t it at t h e ... st an d .
Lo o k w h at t h e y g av e m e at t h e ... st a n d .
Th a t ’s r e ally c o o l/in t e r e st in g /a m a z in g .
G iv in g a n o p in io n
I alw a y s t h in k t h a t ...
It a lw a y s su r p r ise s m e t h a t ...
Th e t h in g ab o u t t r ad e f air s i s ...
G iv i n g p e r s o n a l in f o r m a t io n
I n ee d t o call m y h u sb a n d /w if e / so n /d a u g h t e r lat er.
M y ... is il l /o n h o lid a y /a t w o r k .
I t alk e d t o m y ... y e st e r d a y an d h e / sh e sa id ...
55
56
|
U N IT 6
1 3
N e t w o r k in g a t a t r a d e f a ir
U t e h a s w r i t t e n a f o l l o w - u p e m a i l t o a p o t e n t i a l su p p l i e r t h a t sh e m e t a t t h e t r a d e f a i r .
Co m p l e t e h e r e m a i l u s i n g t h e p h r a s e s b e lo w .
d o y o u m in d if I a s k
f
t a lk in g t o t h e m
b
e n jo y e d h e a r in g a b o u t
g
t o ld o u r h e a d o f d e p a r t m e n t
c
h o p e t o se e y o u
h
v e r y n ic e t o m e e t y o u
d
in a d v a n c e
i
y o u c o u l d se n d h im
e
p u t m e in t o u c h
j
y o u m e n t io n e d
a
F r o m : ‘U t e A d e n a ’ u t e .a d e n a @ p ix d o r f .d e
T o : ‘ Y v e s M o n t r a n d ’ v v e s. m o n t r a n d @ p l e i n a i r . f r
‘
-
N ice to m eet yo u
S u b je c t :
Dear Yves
at t h e t r ad e f air last w eek . I
I ju st w an t ed t o say it w as
yo u r p r o d u ct s an d t h e m ark et s yo u o p erat e in. I __________
_3 ab o u t yo u r in ven t o r y so f t w are
4 so m e in f o r m at io n ?
an d he is in t er est ed in lear n in g m o re ab o u t it . Do yo u t h in k
His n am e is Diet er St ein m et z an d h is em ail is d iet er.st ein m et z@ p ix d o rf .d e.
By t h e w a y
_5 t h at yo u r co m p an y w o r k s clo sely t o g et h er w it h Gr o u p So f t . I'm
in t erest ed in
_ 6 ab o u t a p o ssib le p r o ject - ___________________ 7 w h o yo u r co n t act
p erso n t h er e is? I'd be v er y g rat ef u l if yo u co uld
8 w it h so m eo n e t her e. Th an k s
9|
Take care, an d
10
ag ain so o n !
Best w ish es
Ut e
A
N o w w r i t e U t e ’ s f o l l o w - u p e m a i l t o P e r Je n se n ( se e e x e r c i s e
2,
t r a ck
28 ) .
It is a g o o d id e a t o w r it e a f o llo w -u p e m a il t o p e o p le yo u h av e m et at a t r ad e f air w h e n yo u ar e
b ac k in t h e o f f ice. Th at w ay yo u can k e e p in t o u ch an d m ak e su r e t h e y r e m e m b e r w h o yo u ar e.
It ’s b e st if yo u h av e a co n cr e t e q u e st io n o r p r o p o sa l in y o u r e m a il; t h at w ay t h e y ar e su r e t o
an sw e r y o u , h e lp in g t o b u ild t h e r e la t io n sh ip . Her e ar e so m e u se f u l p h r ase s:
I j u st w an t ed t o a sk / m e n t i o n / se n d ...
Her e is t h e in f o r m at io n w e t a lk ed a b o u t ...
I ’d b e in t er est ed in lea r n in g m o r e /h e a r in g a b o u t ...
Co u ld y o u p u t m e in t o u ch w i t h ...?
U N IT 6
O U TPU T
N e t w o r k in g a t a t r a d e f a ir
Re a d t h e a r t i cl e a n d a n sw e r t h e q u e st i o n s w h ich f o l lo w .
H o w t o t e ll a s t o r y o r a n a n e cd o t e
in E n glis h
On e o f the hardest sk ills in a for eig n language (or in our fir st
language, f o r that m atter) is tellin g an interesting story or
an ecdote. Learners o f English often f e e l left out w hen socia lizin g
w ith groups o f native speakers an d ev ery on e else is telling stories
except them. I t s a g ood sk ill to learn - ev ery one likes to listen to
stories an d a g ood story teller quick ly becom es the cen tre o f any
group. A n d talking about y ou r exp erien ces is on e o f the best w ays
to bu ild up a relation ship w ith som eone.
Fortun ately there are som e easy w ays to m ake y ou r an ecdotes
liv elier an d m ore en joy able to listen to. Here are som e tips w hich
w ill m ake it easier f o r y ou to tell stories an d an ecdotes in English.
M ake that link
W hy not use rhetorical questions?
Tr y t o connect your st ory t o what people are already
Use rhet orical quest ions like ‘ So do you know what
t al king about . Ther e's not hing more bor i ng t han a
I do next ?’ or ‘ An d what does she say ?’ to creat e
st ory w hi ch is not connect ed somehow t o the present
suspense and variet y.
conversat ion. An d it also gi ves t he impression
that t he st oryt eller hasn’t been list ening. On the
Get emotional
ot her hand, a st ory which illust rat es a point you
Tal k about what you t hought and how you felt at
are t alking about can be a very powerf ul rhet orical
diff erent point s in the st ory ( ‘ So t here I am in t he
t echnique. Use a phrase like ‘ That reminds me
airport , all alone and f eeling like a complet e idiot ,
o f somet hing t hat happened t o m e’ or ‘ It 's f unny
w i shi ng I'd st ayed at hom e’ ). It gi ves the st ory
you shoul d say t hat because somet hing simil ar
‘ col our ’ and helps t he list ener ident if y wit h what
happened t o m e’ t o make the connect ion t o your
you are describing.
st ory and begin t elling it.
Use your voice
Stay in the present
Var y your voice as much as possibl e t o keep the
Use t he present t ense ( ‘ So I say t o hi m ... ’ ) inst ead
list ener int erest ed: speak sl ow l y or fast, quiet ly or
o f t he past ( ‘ So I said to him . . . ’ ). Not onl y is t he
loudly, in diff erent accent s ( i f you can!). And use
gr ammar easier, it makes your st ory more direct
t iming wel l - t here’s not hing more dramat ic t han
and alive. It is very common f or nat ive speakers of
a l ong pause at the most excit ing part o f t he st ory
Engl i sh t o t ell st ories in t he present tense.
( ‘ An d do you know what w as in t he box . . . ?’ ).
A U D IO
0
O V ER
TO
YO U
•
Fir st l is t e n t o t h is e x a m p l e a n e c d o t e . W h ic h t ip s f r o m t h e a r t ic l e d o e s t h e s p e a k e r u s e ?
•
N o w t h in k o f s o m e t h in g in t e r e s t in g t h a t h a p p e n e d t o y o u o r s o m e o n e y o u k n o w . W r it e o u t t h e
s t o r y e x a c t l y a s y o u w o u l d t e l l it . Sh o w it t o y o u r p a r t n e r o r t e a c h e r . D o t h e y h a v e a n y id e a s f o r
m a k in g it b e t t e r ? T h e n t e l l y o u r a n e c d o t e t o t h e o t h e r s t u d e n t s . Tr y t o t e l l t h e s t o r y w it h o u t l o o k in g
at y o u r t ex t .
| 57
T e st y o u r se lf !
Se e h o w m u ch y o u ’v e le a r n e d a b o u t s o c i a l i z i n g in E n g l i sh . U se t h e c l u e s t o co m p l e t e
t h e cr o ssw o r d p u z z l e .
A cr o ss
1 A n o t h e r w o r d f o r t alk ed ab o u t : Yo u ... y o u r m o t h er -in -law ear lier .
4 A n o t h e r w ay t o sa y co lle ct : I ' l l ... y o u ... at a b o u t se v en , (t w o w o r d s - 4 , 2)
7 O n e w ay t o t ak e y o u r co f f ee: Ju st ..., t h an k s.
9 A n o t h e r w ay t o sa y I'm so r r y : . . ., I j u st d o n ' t h av e t im e t o d ay, (t w o w o r d s - 2, 6)
11 It ' s g r ea t t o f i n a l l y m
14
yo u .
Th is t r ad e f a ir i s so m u ch b et t er t h an t h e ... o n e.
15 A n o t h e r w o r d f o r r e la t iv es: I h a v e ... in A u st r alia.
17 A n o t h e r w o r d f o r h ear : I d id n ' t q u i t e ... t hat .
18 W h at ’s t h e p r e p o sit io n ? I lo o k f o r w a r d ... se e i n g y o u o n Tuesd ay.
19 W h at ’s t h e p r e p o sit io n ? It ' s t h e se c o n d d o o r ... t h e lef t .
20 A n o t h e r w ay t o sa y in f act : I ... le a r n e d Sp a n ish at sch o o l.
22
I li v e in N ew Yo r k Cit y, so I m
24
A n o t h e r w o r d f o r v er y h u n g r y : I'm a b so l u t e l y ....
t h e co u n t r y sid e so m et im es.
25
Can I g
26
A n o t h e r w o rd f o r o u t o f w o r k : Bef o r e I g o t t h is j o b I w a s... f o r t w o year s.
y o u a co f f e e?
29
A n o t h e r w o r d f o r v er y co ld : It w a s... in Sco t l a n d w h en I lef t .
Dow n
2 I w o r k in t h e p u r c h a sin g d _____________________ .
3
Th e m eet in g sh o u l d o n l y t
an hour .
5 A n o t h e r w o rd f o r n ice: Th at ' s v e r y ... o f yo u .
6 A n o t h e r w ay t o sa y m eet u s o r co m e w it h u s: I w as w o n d er in g i f y o u m ig h t l ik e t o ... f o r d in n er
t o n ig h t , (t w o w o r d s - 4 , 2)
7 A n o t h e r w ay t o sa y in cid en t a lly : I'm Ut e A d en a, b _
8
I t h in k I' l l h av e t h e p a st a f o r m y m
t
w
.
c ___________ .
10
A n o t h e r A m e r ican En g lish w o r d f o r b at h r o o m : Is t h er e a ... a r o u n d h e r e ?
12
A n o t h e r w ay t o sa y lea v e: I sh o u l d p r o b a b l y .... (2 w o r d s - 3, 5)
13
A n o t h e r w ay t o sa y in t h e p a st : I ... li v e in Sw ed en . (2 w o r d s - 4 , 2)
14
A n o t h e r w o rd f o r p l a c e : Hav e yo u b een in t h i s... l o n g ?
16
I liv e in Ba r celo n a , b u t I'm f r o m Lo n d o n 0 _____________________ .
2 1 [ In a r est au r an t ] : Th at w as a l o v e ly m eal. Sh a l l w e g e t t h e ... ?
23
A n o t h e r w o rd f o r e m p lo y e e s: Ho w m a n y m em b er s o f ... d o y o u h av e h e r e ?
27
Th er e' s a n ice e____________________ o n at t h e ar t g a l l e r y at t h e m o m en t .
28
W h at ’s t h e p r e p o sit io n ? Sh a l l w e g e t ... t o b u si n e ss?
T e st y o u r se l f !
10
11
12
13
14
15
16
17
18
19
20
21
22
24
25
26
29
27
28
23
| 59
6 0
|
P a r t n e r F ile s
Pa rt n e r A
U N IT
1 , E X E R C IS E
FILE
5
1
3 , E X E R C IS E
U N IT
F ILE
4
Ro le-p lay l
Yo u ar e v isit in g o n e o f y o u r c u st o m e r s at h is/ h e r
Ch r is/Ch r ist in e : Yo u ar e m e e t in g Ro b e r t VRo b e r t a
co m p an y . Yo u h av e b e en w o r k in g t o g e t h e r f o r
Br o w n , a su p p lie r f ro m B r it ain , at t h e air p o r t in
se v e r al y e a r s an d yo u k n o w a lo t o f t h e sam e
Fr an k f u r t . Yo u h av e n e v e r m et b ef o r e b u t have
p e o p le . A sk y o u r p ar t n e r ab o u t h is/ h e r t w o
sp o k e n a lo t o v er t h e p h o n e . Ro b e r t /Ro b e r t a is
c o lle a g u e s b elo w . Ho w ar e t h e y an d w h at ar e t h e y
c ar r y in g se v e r al h e av y b a g s. Gr e e t h im /h e r an d ask
d o in g ?
ab o u t t h e f lig h t . M ak e so m e sm a ll t a lk ( w eat h er,
• H ild a Pe ar so n
p la n s f o r t o d ay) an d t ak e h im /h e r t o y o u r c a r /a t ax i,
• Jo hn Yo u n g
Ro le-p lay 2
Yo u r p ar t n e r w ill a sk yo u ab o u t t h e se p e o p le , w h o
/
M ic h a e l/M ic h e lle : Yo u ar e v isit in g t h e Du t ch
w o r k at y o u r co m p an y . ( Co m p le t e t h e g ap s b elo w
su b sid ia r y o f y o u r co m p an y. A c o lle a g u e t h er e -
b ef o r e st a r t in g t h e r o le -p lay.)
D a n ie l/D a n ie lla - is m e e t in g yo u at t h e st at io n in
A m st e r d am . Yo u ’v e m et b e f o r e. Yo u r t r ain w as
d e lay e d b y t w en t y m in u t e s. Th e r e w er e no se r v ic e s
Fr a n k Sm i t h
o n t h e t r ain an d yo u w o u ld lik e t o b u y a b o t t le o f
w at er b ef o r e yo u go t o t h e co m p an y.
Yo u sa w Fr a n k a t a t r a d e Fa i r in
U N IT
2 , E X E R C IS E
FILE
9
2
( ad d a cit y ) la s t
-
Yo u ar e v isit in g a c o m p an y an d ar e in t h e m ee t in g
r o o m . Yo u w an t t o k n o w h o w t o g et t o d if f er en t
p la c e s in t h e b u ild in g . A sk y o u r p ar t n e r f o r
m o n t h , f ie
se n d s h i s r e g a r d s t o y o u r
p a r t n e r , h i s W if e h a s j u s t h a d
a b ab y
d ir e c t io n s t o t h e k it ch e n , Su e ’s o f f ice an d t h e
r e ce p t io n ar e a, an d m ar k t h em o n y o u r p lan . Th en
b o y ( t h e y a lr e a d y h a v e a d a u g h t e r ) .
c h an g e r o le s. W h en yo u h av e f in ish e d , ch e ck yo u r
p a r t n e r ’s p lan t o m ak e su r e yo u g av e h im /h e r t h e
r ig h t d ir e c t io n s.
Ph o t o co p ier
room
Juliette, Lang
you haven't s e e n Juliette for
___________ (how
levy?), but one of your colleagues
recently told you that she has
been Waving health problems and
\
M eet ing room
(you ar e here)
m s off work for a long time. you
doht know any more details . You
can ask your colleague for more
information when you g e t back
to your company, if yonr partner
wants.
3
Pa r t n e r File s
U N IT
4 , E X E R C IS E
1 3
FILE
4
Yo u ar e lo o k in g af t er a v isit o r t o y o u r t o w n /cit y . Yo u
U N IT
5 , E X E R C IS E
1 1
5
FILE
Yo u ar e h av in g d in n e r in a r e st au r an t w it h an
w o u ld lik e t o sp e n d a s m u ch t im e w it h y o u r
im p o r t an t b u sin e ss p ar t n er . (Yo u ar e t h e g u e st .) A sk
b u sin e ss co n t act as p o ssib le . Her e ar e so m e p lace s
y o u r p ar t n e r q u e st io n s t o k eep t h e co n v e r sat io n
yo u co u ld v isit w it h h im /h e r . M ak e su g g e st io n s
g o in g .
ab o u t w h at t o do .
Her e ar e so m e t h in g s y o u r p ar t n e r m e n t io n ed
e a r lie r :
• H e /Sh e p la y s b ad m in t o n in h er f ree t im e.
City Leisure, Centre,
• H e /Sh e h as an ad o p t e d so n .
• H is/H e r m o t h e r is v isit in g at t h e m o m en t .
Has a huge swimming
pool With slides and
Wave machine. Also
squash and badmiv\ton
Be g in b y a sk in g y o u r p ar t n e r a q u e st io n ab o u t t h e
r e st au r an t .
U N IT
courts.
6 , E X E R C IS E
5
FILE
6
Ro le-p lay i
Yo u ar e st a n d in g in t h e q u e u e t o g et a co f f ee at t h e
/
t r ad e f air caf e. Th e r e ar e lo t s o f p e o p le in f ro n t o f
yo u an d t h e q u e u e is m o v in g v e r y slo w ly. Ho w ever,
yo u h av e an h o u r b ef o r e y o u r nex t ap p o in t m e n t an d
'Hochfeld'
yo u ar e n o t in a h u r r y. St ar t a co n v e r sat io n w it h t h e
Traditional Swiss
restaurant - specializes
in, cheese dishes - 30
minutes' drive from the
city.
p e r so n n ex t t o y o u . Yo u se e f ro m t h e ir b ad g e t h at
t h e y w o r k f o r a c o m p a n y w h ich is a p o t e n t ial clie n t
f o r y o u . Fin d o u t w h o t h e y ar e an d w h at t h eir
p o sit io n in t h e co m p a n y is.
Ro le-p lay 2
Yo u w o r k f o r a co m p a n y c alle d Tir am ax . Yo u ar e
v isit in g t h e st an d o f y o u r co m p e t it o r M isu t o t o se e
w h ich n ew p r o d u ct s t h e y h av e . Th e y h av e a v e r y
in t e r e st in g new scan n e r . Sp e a k t o t h e p e r so n o n t h e
Renaissance Theatre
st an d an d d o t h e f o llo w in g t h in g s:
Has a version, of
'Hamlet' at the moment
Whick is supposed to be
very good. The play is
four hours long.
• Tr y t o f in d o u t as m u ch in f o r m at io n ab o u t t h e n ew
p r o d u ct as yo u can .
• A lso , t r y t o f in d o u t w h at t h e c o m p an y ’s f u t u r e
p la n s ar e.
• In v it e t h e p e r so n t o g o f o r a co f f ee so yo u can t alk
t o t h em f o r lo n g er .
U N IT
/
6 , E X E R C IS E
9
FILE
7
Yo u ar e at y o u r c o m p a n y ’s st an d at a t r ad e f air . Yo u
ar e t a lk in g t o o n e o f y o u r m o st im p o r t an t c lie n t s. It ’s
B o h e m u in Cafe.
im p o r t an t t o b u ild t h e r e la t io n sh ip an d yo u h av e t o
k e e p t h e co n v e r sat io n g o in g . D o n ’t let t h em get
Historic teif£ built in
1120. One of the. big
tonrist sights in yonr
dty. Specializes in
cocktails.
aw ay!
61
62
Pa rt n e r B
U N IT
P a r t n e r F ile s
1 , E X E R C IS E
FILE
5
U N IT
1
3 , E X E R C IS E
4
FILE
R o l e -p l a y l
O n e o f y o u r su p p lie r s is v isit in g yo u at y o u r
Ro b e r t /Ro b e r t a : Yo u h av e ju st ar r iv e d at t h e air p o r t
co m p an y . Yo u h av e b e en w o r k in g t o g e t h e r f o r
in Fr an k f u r t an d h av e m ad e ar r an g e m e n t s f o r y o u r
se v e r al y e a r s an d yo u k n o w a lo t o f t h e sam e
b u sin e ss p ar t n er , Ch r is/Ch r ist in e , t o p ic k yo u up .
p e o p le . A sk y o u r p ar t n e r ab o u t h is/ h e r t w o
Yo u h av e sp o k e n a lo t o v er t h e p h o n e b u t h av e
c o lle a g u e s b elo w . Ho w ar e t h e y an d w h at ar e t h ey
n ev er m et b e f o r e. Yo u ar e c ar r y in g se v e r al h e av y
d o in g ?
• Fr an k Sm it h
b ag s. Yo u r f lig h t w as f in e an d yo u h ad a DVD t o
w at ch . Yo u w o u ld lik e t o u se t h e t o ile t b ef o r e le av in g
t h e air p o r t .
♦
Ju lie t t e Lan g
Yo u r p ar t n e r w ill a sk yo u ab o u t t h e se p e o p le , w h o
w o r k at y o u r co m p an y . ( Co m p le t e t h e g ap s b elo w
R o l e -p l a y 2
b ef o r e st a r t in g t h e r o le -p lay.)
D a n ie l/D a n ie lla : Yo u ar e p ic k in g M ic h a e l/M ic h e lle
u p at t h e st at io n in A m st e r d am . H e /Sh e w o r k s f o r
t h e Eu r o p e an d iv isio n o f y o u r co m p a n y an d yo u
Mild# Pearson
h av e m et h im /h e r b e f o r e. Th e t r ain w as d e lay e d b y
t w en t y m in u t e s.
U N IT
2 , E X E R C IS E
FILE
9
Hilda left your company two mmtks
2
<yo. Vo* think she has jone to work '
for a company fat
Yo u ar e v isit in g a co m p a n y an d ar e in t h e m e e t in g
r o o m . Yo u w an t t o k n o w h o w t o g et t o d if f er e n t
p la c e s in t h e b u ild in g . A sk y o u r p ar t n e r f o r
— . (add a city), but you
d ir e c t io n s t o Bo b ’s o f f ice , t h e t o ile t an d t h e
are, not sure,.
p h o t o co p ie r r o o m , an d m ar k t h em o n y o u r p lan .
Th e n ch an g e r o le s. W h e n yo u h av e f in ish e d , ch e ck
Yon. have her new email address in,
y o u r p a r t n e r ’s p lan t o m ak e su r e yo u g av e h im /h e r
Y°wr office, if y0lir partner would like
to contact her.
t h e r ig h t d ir e c t io n s.
■
■
■
J o h n Young
j
y ou Wave, b e e n w or king a lot
j
J
v j i t h j o k n on, a p r oject recent ly .
He is v er y b u s y a t t h e m o m e n t
a n d q u i t e s t r es s ed . Hes g o in g
on holiday t o _ _ _ _ _ _ _ _ _ _ _ _
( a d d a count r y ) n ext W eek a n d
y ou t h i n k h e n eed s a r est .
j
j
3
P a r t n e r File s
U N IT
4 , E X E R C IS E
1 3 __________________ F IL E
4
U N IT
6 , E X E R C IS E
5
FILE
6
Yo u ar e v isit in g an im p o r t an t b u sin e ss co n t act in
Ro le-p lay l
an o t h e r t o w n /cit y . Yo u w o u ld lik e t o sp e n d t im e w it h
Yo u ar e st a n d in g in t h e q u e u e t o g et a co f f ee at t h e
h im /h e r , b u t yo u h av e a lo t o f t h in g s t o t h in k ab o u t
t r ad e f air caf e . Th e r e ar e lo t s o f p e o p le in f ro n t o f
t o d ay :
yo u an d t h e q u e u e is m o v in g v e r y slo w ly. Yo u h av e
• Yo u h av e an im p o r t an t p r e se n t at io n t o p r e p ar e f or
ju st g iv e n a p r e se n t at io n ab o u t o n e o f y o u r
t o m o r r o w . It w ill t ak e at le a st t w o h o u r s t o
c o m p a n y ’s p r o d u ct s t o a g r o u p o f 10 0 p e o p le an d
p r e p ar e .
ar e f e e lin g v e r y t ir e d . Yo u r e ally n eed t o sit d o w n
• To d ay is y o u r so n ’s b ir t h d ay . Yo u h av e t o p h o n e
an d r e lax . Ho w ev er , y o u r p r e se n t at io n w en t w e ll an d
h o m e t h is e v e n in g t o w ish h im a h ap p y b ir t h d ay.
• Yo u h u r t y o u r k n e e p la y in g sq u a sh last w e e k and
yo u can ’ t sit f o r lo n g o r w a lk f ar.
Ro le-p lay 2
Yo u w o r k f o r a c o m p a n y c alle d M isu t o , w h ich yo u
Re sp o n d t o h is / h e r in v it a t io n s. Do n ’ t f o r g et t h e
ar e r e p r e se n t in g at a t r ad e f air. Th e p e r so n n ex t t o
t h in g s yo u h av e t o d o t o d ay. At t h e sam e t im e ,
yo u is lo o k in g at o n e o f y o u r n ew p r o d u ct s, a
r e m e m b e r t h at t h is is an im p o r t an t b u sin e ss
r e la t io n sh ip an d t h at yo u h av e t o ac c e p t at le ast o n e
in v it at io n !
5 , E X E R C IS E
yo u af t e r t h e p r e se n t at io n an d ask e d f o r m o r e
in f o r m at io n ab o u t t h e p r o d u ct .
Yo u r p ar t n e r w ill in v it e yo u t o d o d if f e r e n t t h in g s.
U N IT
yo u f ee l sa t isf ie d w it h it . Lo t s o f p e o p le t alk e d t o
scan n e r . Yo u w o r k e d o n t h e p r o je ct an d ar e v e r y
p le ase d w it h t h e p r o d u ct , w h ich is t h e m o st m o d er n
sc a n n e r o f it s k in d o n t h e m ar k e t . St ar t a c o n v e r sa ­
1 1 ______________
FILE
5
t io n w it h t h e p e r so n an d d o t h e f o llo w in g t h in g s:
• Tell t h em ab o u t t h e n ew scan n e r .
Yo u ar e h av in g d in n e r in a r e st au r an t w it h an
im p o r t an t b u sin e ss p ar t n e r . (Yo u ar e t h e h o st .) A sk
• Fin d o u t a s m u ch in f o r m at io n a s yo u can ab o u t
t h e p e r so n . A r e t h e y a p o t e n t ial cu st o m e r ?
y o u r p ar t n e r q u e st io n s t o k e e p t h e co n v e r sat io n
g o in g .
H er e ar e so m e t h in g s y o u r p ar t n e r m e n t io n e d
e a r lie r :
• H e /Sh e h as r e ce n t ly b o u g h t a n ew h o u se .
• H is/H e r p ar t n e r h as a n ew jo b .
• H e /Sh e w an t s t o go t o It aly o n h o lid ay t h is year .
B e g in b y sa y in g so m e t h in g ab o u t t h e f o o d .
U N IT
6 , E X E R C IS E
9 ___________________ F I L E
7
Yo u ar e at t h e st a n d o f o n e o f y o u r su p p lie r s at a
t r ad e f air , t a lk in g t o y o u r co n t act p e r so n t h e r e . Yo u
ar e g o in g t o ch an g e t o an o t h e r su p p lie r so o n an d
y o u ar e n o t in t e r e st e d in t a lk in g t o t h e p e r so n (w h o
y o u t h in k is v e r y b o r in g an y w ay !) . Tr y t o g et aw ay
f ro m t h em a s so o n as yo u can . U se an y e x cu se yo u
can t h in k of !
|
64
|
A n sw e r k e y
U N IT
page 9
1
m ore fo rm al
le ss f o rm al
salu t at io n
D e ar ...
H i...
Th e t o p ic is t h e w eat her.
6
1 su n n y
7
2 w eat h er
8
3 rain in g
9
4 t er r ib le
10
3 lu ck y
f ixed
p h r ase s
Th an k yo u
1w o uld be
d elig h t ed
r eg ard in g yo u r
f o rt h co m in g
v isit
Th an k s
p a g e 10
1 lo o k f o rw ard t o
Kind reg ard s
Lo o k in g f orw ard
All t h e b est
page 6
1 a is t he m o st f o rm al, b t he least
clo sin g
2 1c
2
a
3
b
w arm
hot
co ld
dow n
w et
w ords
w ords
w o rd s to do
d e sc r ib in g
d e sc r ib in g
w it h w a t e r
te m p erature
t h e sk y
co ld
f r eezin g
m ild
ro ast in g
w arm
clo u d y
g rey
hazy
o v ercast
su n n y
d am p
d rizzlin g
h um id
p o u r in g
r ain y
page 7
1 Have t h e sp e ak e r s m et b ef o re?
1 no
2
no
3
yes
2 Is t h e co n ver sat io n f o rm al or in f o r m al?
1 in f o rm al
2
f o r m al
3
in f o rm al
(su g g est ed an sw ers)
11:4 0 M r Sym s ar r iv es at W ar saw air por t , f ligh t
BA 120
12 (appr ox) lu n ch - II Caso lar e
2 p .m . m eet in g w it h sale s t eam
4 p .m . v isit t o p r o d u ct io n p lan t
5 p .m . M r Sym s b ack t o ho t el b y t axi
7 p .m . p ick M r Sym s up f or d in n er
p a g e 11
3 W h er e ar e t h ey m eet in g ?
1 at t he air p o rt
2
at t he air p o rt
3
at Pau l’s co m p an y
4 W hat p r o b lem s did t h e v isit o r s have d u r in g t he
jo u r n e y ?
1 f lig h t w as lo ng an d t he sp e ak e r d id n ’ t have
en o u g h legro o m
2
t h er e w as so m e t u r b u len ce o ver t h e Nort h Sea
3
t he t raf f ic w as t er r ib le (o n ly o ne lan e open
o v er t he b ridg e)
5 W h at ar e t h ey d o in g next ?
1 A liso n w ant s t o go t o t he t o ilet t o w ash her
h an d s
2
M s Jan iak w ill t ak e M r Sym s t o h is ho t el
3
t h ey w ill go t o Pau l’s o f f ice
1
2
3
4
5
m ust
f in ally, p erso n
ho p e, w ait in g
p leasu r e
f lig ht
6
7
8
9
see, ag ain
w ait in g
h elp , b ag s
m ind
a l , 2, 4, 6
c 8, 9
b 5
d 3. 7
page 8
1
2
3
4
f
e
a, c, h, k
a, c, d, h, k
5 a, c, d ,h
6 g
7 g .j
8 b. i
not f ar, t her e
ch eck int o , dro p of f
can grab , near
can go
have t he m eet in g
6
7
8
9
10
’re g o in g t o v isit
sh o u ld o n ly t ak e
can t ak e, relax
Ml p ick yo u up
sh o u ld be, ’re g o ing
p a g e 12
11 A c r o s s
3
5
6
7
9
10
11
12
get
p leasu r e
p ick
sh o u ld
w ait in g
ju st
rest ro o m
d elig h t ed
Dow n
8
10
f reezing
co m e
great
p o u r in g
b ag s
jo u r n ey
Th e m yst e ry p h r ase is sm all t alk.
U N IT
2
p a g e 14
Th e t o p ics d iscu sse d in clu d e t he jo ur ney, t he o f f ices
an d t h e co m p an y.
p a g e 15
1 San n e Heit in k .
2 No, t h ey h av en ’t.
3 So t hat sh e can leave her b r ief case and co at
t her e.
4 Six m o nt hs.
5 It is b r igh t and airy.
6 Ten year s ago .
7 3 18 (A cu p o f ) co f f ee.
A n sw e r k e y
1 Did yo u have an y t ro u b le f in d in g u s?
2 The d ir ect io n s on yo u r w eb sit e w ere v er y clear.
3 You can leave yo u r b r ief case and co at in m y o f f ice.
4 I’ ll t ak e yo u ro und t o m eet a f ew m em b er s o f t he
t eam .
5 W o uld yo u lik e so m et h in g t o d r in k ?
6 A cu p o f co f f ee w o uld be great .
U N IT
page 23
1 A n ja lef t t he co m p an y last July.
2 Sh e liv es in Ut recht now .
3 Sh e ’s w o rk in g as a d e sig n e r f or a b icycle
m an uf act u rer.
4 Ch r is is now t h e p r o d uct m anag er.
5 He d o esn ’t o f t en go t o t r ad e f air s an y m o re. / He’s
in t h e o f f ice m ore.
p a g e 16
t a lk in g a b o u t t h e
t a lk in g a b o u t t h e
b u ild in g
c o m p a n y a n d it s h i st o r y
d ep ar t m en t
em p lo yees
t o exp and
t o be f o un ded
t o rest ru ct u re
st af f
t o ow n
( g r o u n d /f ir st /seco n d )
f lo o r
lif t
lo cat io n
t o m o ve int o
neig h b o u r h o o d
recep t io n
st air s
f acilit ie s
3
page 24
2 i-d -E
2-e - B
4- a- D
5 -b -C
3 - c - A
1
2
3
4
5
Not t o w orry.
Th at ’s go o d t o hear.
I can im ag in e.
Ho w ’s he d o in g t h ese d ay s?
He say s h ello , b y t h e w ay.
p age 25
1
2
3
4
lo cat io n /n eig h b o u r h o o d
m o ved int o
n eig h b o u r h o o d /lo cat io n
f o u nd ed
5
6
7
8
em p lo yees
ex p an d ed
f lo o r
lift
p a g e 17
Sp o rt
R e la x in g a t h o m e
sk iin g
d o in g yo ga
k eep in g fit
p layin g f o o t b all
list en in g t o m u sic
r ead in g
w at ch in g t elev isio n
co o k in g
G o in g o u t
e at in g o u t
g o in g t o t he cin em a
sh o p p in g
g o in g t o co n cert s
A lw ays a p le asu r e ./It ’s t he least I co u ld d o ./Yo u ’re
w elco m e.
Af t er yo u .
Here w e are.
Here yo u are.
Th an k yo u.
go
6
p layin g
7
Have, d o ne
8
do , go
have p lay e d /h av e b een
w ent
jd o
do
p layin g
p a g e 18
p age 27
f
c, d
b, c
a, b
p a g e 19
7
l do w n, on
2 w here
5 o ut of, int o
6 w h en , f irst
7 b ack
3 by
4 On
8 2 kit ch en
3 lif t s
9
4 t o ilet
5 p h o t o co p ier
p age 20
1
2
3
4
M ary
San n e
Jose M aria
San n e
1
2
3
4
5
Sh all w e, say
Can 1 get
w o u ld be gr eat
Can 1 u se
Her e’s, Just
5 San n e (and her
h u sb an d
6 Vale r ie
6
7
8
9
10
go t t her e
if yo u like
f irst t im e
or p leasu r e
ever been
page 28
m ar k et in g m an ag er
2 M ary (Chan)
3 assist an t (t o p r o d uct d esig n er)
4 Em in (M urat )
10 1
10
2- g- F
3- a- G
4 -b -D
5-f -A
6 -c -B
7 -d -E
page 29
n
f
6 b
i
2
C
3
a
7
e
8
d
4
6
7
8
9
10
h
5
m eant
see
co u ld
ag ain
are
g
12
b J
c S
1 c
2 e
d J
e S
f S
3
4
5
6
a
f
d
b
| 65
66
| A n sw e r k e y
U N IT
4
page 3 1
1
Co n ver sat io n 1
Co n ver sat io n 2
Co n v er sat io n 3
E (cat hedr al)
B (cast le)
C (art g aller y)
1 Th e cat h ed r al w as b u ilt in t he 16 t h cen t u r y (not
t h e 15t h ) .
2 The cast le w as b u ilt b y King Hein r ich t h e First (not
b y Kin g Hein rich t h e Seco n d ) .
3 Th e b rew er y clo sed in 19 9 4 (not in 19 9 2) .
1 I w as w o n d er in g if yo u w o uld lik e t o jo in u s f or
d in n er t o n ig h t ?
2 How ab o u t m eet in g f or a co f f ee next w eek ?
3 I have an ext ra t ick et f or t he o p era t o nig ht .
4 W o u ld yo u lik e t o co m e?
5 M y p art n er and I ar e h av in g a p art y next Sat u r d ay.
6 W e w ere h o p in g yo u co u ld co m e.
page 38
12
page 32
5
6
7
8
Th is
t yp ical
t ellin g
b u ilt
d est ro yed
b u ild in g
sh u t
su p p o sed
2
1
2
3
4
4
M y t o w n /cit y h as a(n) a ir p o r t /c ast le /c at h e d r a l/
co n f eren ce ce n t r e /h ar b o u r /u n iv e r sit y .
It ’s a(n) b e a u t if u l/h ist o r ic /im p o r t an t /in d u st r ial/
lar g e /sm all t o w n /cit y.
It ’s a b it b ig g er t h an /ab o u t t he sam e size as/m u ch
sm alle r t h an /clo se t o /n e ar Ox f o r d /Lo n d o n .
It ’s t h e n at io n al/r e g io n al/st at e cap it al.
It ’s clo se t o /n e ar t he Czech Rep u b lic/Fr an ce.
It ’s clo se t o /n e a r /o n t h e D an u b e /Rh in e .
( su g g est ed an sw ers)
2 Th at so u n d s n ice, b ut I’m af raid I’m q u it e b u sy
t o d ay. How ab o u t t o m o rr o w ?
3 I’d lo ve t o , b ut I’m af raid I h ave t o p r ep are a
p r esen t at io n f o r t o m o rro w . M ayb e yo u ’d lik e t o
co m e o ver f or d in n er next w eek ?
4 Th at ’s v er y n ice o f yo u , b ut I’ve act u ally ar ran g ed
t o m eet so m eo n e else t o n ig h t . M ayb e w e can go
f o r a d r in k so m e t im e next w eek.
page 33
page 34
U N IT
5
page 4 1
1 Se e Tran scr ip t on p ag e 71.
2
2g
3h
3
1 fo ndue
4f
5a
2
2 g
3b
4 e
5a
6 h
7f
8 d
page 36
9
1
2
3
4
5
co u nt ry
nice
f ree
reco m m en d at io n s
m u seu m
6 t ake
7 f air
8 r eally
9 so u n d s, love
10 p ick, Say
lasag n e
3
t yp e s of m eat
8c
9b
10 e
curry
typ e s of
v e g e t a b le
m eal
d esser t
st ar t e r /
ap p et izer
m ain co u rse
b eef
p o rk
ch ick en
ham
lam b
p ep p er
o nio n
cab b ag e
co u r g et t e/
zu cch in i
sid e d ish e s
w ays of
w ord s for
co o k in g
d e s c r i b i n g f oe
b ake
ro ast
g r ill/b r o il
f ry
sw eet
rich
sav o u r y
ligh t
sp icy
page 35
7 1 c
7j
page 4 2
parts of the
6 1 False. Cr ist in a is f ro m a lit t le v illag e ju st o u t sid e
M ilan o .
2 False. Sh e w ent t o u n iv er sit y in To rino .
3 Tr ue.
4 False. Sh ar o n d o esn ’ t w ant t o leave t ow n in case
sh e m isse s her f lig h t .
5 False. It ’s an an t iq u es f air.
6d
rice
p o t at o w ed g es
salad
ch ip s/Fr e n ch
f ries
page 43
6 Th ey t alk ab o u t t h e f o llo w in g t o p ics:
t he rest au r an t , h o lid ays, f am ily, sp o rt .
Th e ho st say s: 1, 5, 6, 7, 8 ,10
Th e g u est say s: 2, 3, 4, 9
page 37
1
2
3
4
t o go f or
d in n er
t o nig ht
t o m eet
f or cof f ee
next w eek
t o go t o
t he o p era
t o nig ht
t o co m e t o
h o st ’s
p art y on
Sat ur day
accep t s
t urns
dow n
t urns
dow n
accep t s
aw ay at a
t rad e f air
next w eek
m eet in g a
f r iend f or
d in n er
m eet in g
t he w eek
af t er t h at
g o in g next
t im e ho st
is g o in g
1 did yo u lik e
7 w ent t o Cr o at ia last
su m m er
2 t ast y, p erf ect ly
8 yo u do an y sp o r t s
3 yo u co m e here
9 w ere sayin g yo u w ent
4 ab o u t yo u
10 Talk in g of, d esser t
5 ar e yo u m arr ied as
6 m en t io n ed yo u r m o t her - in -law
page 44
1 d ivo r ced
m arried
sep ar at ed
sin g le
2 relat io n s
relat iv es
c o n ly ch ild
3 a acq u ain t an ce
d st ep -so n
b m o t h er -in -law
4 is h a v in g /is g o in g t o h a v e /is ex p ect in g
5 b r o t h er -in -law
6 w iv e s/p ar t n e r s
7 g ir lf rien d
8 o n ly ch ild r en
A n sw e r k e y
9
page 45
p age 52
(m o d el an sw er s)
2 Sh e ’s six . A ct u ally sh e recen t ly st ar t ed sch o o l.
W hat ab o u t y o u ? Do yo u have an y ch ild r en ?
3 An A lsat ian . He’s g reat f un b ut he n eed s lo t s o f
ex er cise! Do yo u have an y p et s?
4 Six year s. I jo in ed st r aig h t af t er u n iv er sit y. And
w hat ab o u t yo u ? Have yo u b een w it h yo u r
co m p an y lo n g ?
5 Yes, I h ave. I w as t h er e t hree year s ag o , on
b u sin e ss. Have yo u ever b een t h er e?
6 I p lay sq u ash . I m eet m y f r ien d s o nce a w eek f or a
g am e. And yo u ? Do yo u p lay an y sp o r t s?
7 No, it ’s not . It ’s v er y hot f or us. It ’s u su ally ab o u t
25 d eg r ees in t he sum m er . W h at ’s t he w eat h er
lik e w h ere yo u liv e?
1
2
3
4
7
page 4 6
10
2 b
3 c, e , f
4 a
5 d
6
7
12
1 Tr ue.
2 False. On ly Carlo w an t s o ne.
3 Tr ue.
p ag e 53
8
4 False
5 Tr ue.
page 47
13
5 ’re
6 put
7 round
8 have
1 get
2 cat ch
3 get
4 ’s
( sug g est ed an sw er s)
2 Th at w o uld be n ice, but I’ve ju st seen so m eo n e I
r eally need t o t alk t o o ver t her e.
3 Act u ally, I sh o u ld get g o in g . I have an o t h er
ap p o in t m en t in a f ew m in u t es.
4 I’m r eally so rr y, b ut I d o n ’t r eally have t im e at t he
m o m ent . M y b o ss is w ait in g f or m e, I’m af raid .
5 I’m sorry. I r eally have t o go now . Let m e give
yo u m y car d . Per h ap s yo u co u ld call m e next
w eek.
p a g e 54
10
U N IT
Th at ’s very kin d o f yo u , b ut I sh o u ld p r o b ab ly get
go in g.
2 It ’ ll o nly t ak e a m in ut e.
3 I’m act u ally su p p o se d t o be m eet in g so m eo n e in
t en m in u t e s.
I’m su r e t h ey w o n’ t m ind if yo u ’re a co u p le o f
m in u t es lat e.
W hy d o n ’t I co m e b ack af t er w ard s t o t ak e a lo o k ?
I’m af raid I r eally sh o u ld go.
I’ ll co m e rig ht b ack af t er m y ap p o in t m en t .
See yo u in a lit t le w h ile t h en.
l
Ut e: 1, 3, 5, 6, 7, 8
Th o m as: 2, 4
g
e
We say t hat m ust b e ... w h en co m m en t in g on p r esen t
sit u at io n s, and t hat m u st h av e b e e n ... w hen
co m m en t in g on p ast sit u at io n s.
Th eir new w ir e le ss p rint er.
Sh e h as an o t h er ap p o in t m en t in t en m in u t e s.
Right af t er her ap p o in t m en t .
Pr o b ab ly not !
a 2
bs
c6
d3
e i
f4
6
p a g e 55
page 4 9
1
4
5
6
7
1 co m p an ie s
2 p r act ical in f o rm at io n
(t ransp o rt )
3 t h e w eat her
ho t el
ex h ib it s
t h e t r ad e f air
ho m e t o w n /co u n t r y
11 1 han d o ut
2 Look
3 am azes
7
8
9
p ag e 56
13 1 h
6 f
p a g e 50
4 w eird
5 ex p erien ce
6 im ag in e
2 b
7 a
3 g
8 e
4 i
9 d
5 j
10 c
2
p a g e s 5 8 -5 9
T o p ic ( s)
P la ce
1
co m p an ie s, ho t el
at t he ho t el
2
p r act ical in f o rm at io n ,
w eat her, ho m e co unt ry,
t h e t r ad e f air, co m p an ies
at a b u s st o p
p r act ical in f o rm at io n ,
t he t r ad e f air, ex h ib it s
in a caf e at t he t rade
f air
T e st y o u r se lf !
3
1
2
3
4
5
6
so rr y, n o t icin g
w ay
w it h
Ex cu se me
f ro m , near
lo o k in g af t er
7
8
9
10
11
12
b ased
ab o u t , do
m in d , jo in
all
So
ch eck in g
page 51
a 1, 2, 4 , 5, 9
©
2
3
4
5
-a -G t /
—f — B V
-e -D V
-h -F y/
b 10 ,12
c 3, 6, 7,
6 -b -A V
7-g -C V
8 -c -E V /
A cr o ss
1 m en t io n ed
4
7
9
11
14
15
17
18
19
20
22
24
25
26
29
p ic k u p
b lack
I’m af raid
m eet
last
r elat io n s
cat ch
to
on
act u ally
m iss
st ar v in g
get
u n em p lo yed
f reezin g
Do w n
d ep art m en t
3 t ak e
5 kind
6 jo in us
7 b y t he w ay
8 m ain co ur se
10 rest ro o m
12 get go ing
13 u sed t o
14 lo cat io n
16 o r ig in ally
21 b ill
23 st af f
27 ex h ib it io n
28 dow n
2
ever
keep
hat e
67
68
|
T r a n sc r ip t s
U N IT
1 , E X E R C IS E
K a sia
2
M r Sy m s
D ia lo g u e l
2
Raj
A liso n
Raj
A liso n
Raj
A liso n
Ra j
A liso n
Ra j
A liso n
Raj
A liso n Taylo r?
Th at ’s m e. Yo u m u st be Raj.
Yes, t h at ’s rig ht . Hello ! It ’s gr eat t o f in ally
m eet yo u in p er so n af t er all o u r p h o n e calls
and em ails.
Yes, I know . I ho p e yo u h av en ’ t b een w ait in g
lo ng.
No , I ju st got here t en m in u t es ago . So , how
w as t he f lig h t ?
Long! Sin ce t he b u d g et cu t s, w e’ve had t o f ly
,eco n o m y,an cj^ l m u st say, I m iss t h e leg ro o m .
Tell m e ab o u t it . Have t he air lin e s f o rgot t en
t h at p eo p le ar e a lo t t aller now t han t hey
w ere 20 year s ag o ?
Yes, in d eed . And w e’re also q u it e a bit w id er
t han w e w ere 20 ye ar s ago !
Right .
At least I had an exit row seat . Anyw ay, I’d
ju st lik e t o w ash m y h an d s b ef o re w e get
g o in g . Is t her e a t o ilet so m ew h er e?
Yes, t h er e’s o n e ju st t h is w a y ...
K a sia
M r Sy m s
K a sia
M r Sy m s
' Ka sia
M r Sy m s
K a si a
j
Ka sia
0
6
M r Sym s
Ka sia
M r Sy m s
Ka sia
M r Sy m s
Ka sia
M r Sy m s
K a sia
M r Sy m s
D ia lo g u e 2
K a sia
U N IT
M r Sy m s? Hello , I’m Kasia Jan iak f rom BTO
Syst em s. W elco m e t o W arsaw .
Hello , M s Jan iak . It ’s a p leasu r e t o m eet yo u .
A p leasu r e t o m eet yo u , t o o. How w as yo u r
f lig h t ?
U n even t f ul, t h an k f u lly. Th ere w as so m e
t u r b u len ce o ver t he No rt h Se a, b u t o t her w ise
no d if f icu lt ies.
I’m g lad t o h ear it . So , if y o u ’ ll ju st co m e t h is
w a y .... Th e t axi is o ver her e. I’ ll acco m p an y
yo u t o yo u r ho t el.
W o n d er f u l. Is t h e ho t el f ar f rom h er e?
No, not at all. Ab o u t t w ent y m in u t es or so .
Ka sia
M r Sy m s
K a sia
M r Sy m s
K a sia
M r Sy m s
K a sia
©
4
D ia lo g u e s
Anna
Pau l
Anna
Pau l
Anna
Pau l
U N IT
0
5
M r Sy m s
Hi, Pau l, g o o d t o see yo u ag ain .
Hi, An n a, go o d t o see yo u t o o.
So r r y t o keep yo u w ait in g . Th e t r ain w as on
t im e but t h e T a f % h e je j^ t er r ib le. There w as
o n ly o ne f ane o p en o ver t he b r id g e so t he
t raf f ic w as r eally slo w . Th e t ax i d r iv er said it ’s
b een lik e t h at f or w eeks.
I know , t he t r af f ic here is a co m p let e
n ig h t m ar e. I sh o u ld have t o ld yo u t o t ak e t he
rin g ro ad. So r ry, I co m p let ely f o rgo t ab o u t
t h at . Anyw ay, can I help yo u w it h yo u r b ag s?
Th at w o u ld be great . W o uld yo u m ind t ak in g
t h is? It ’s t he p r o ject o r f o r t h is af t er n o o n ’s
p r esen t at io n .
Not at all. So , m y o f f ice is ju st o ver here ...
1 , E X E R C IS E
6
I can ’t b elieve it ’s so su n n y here. It m ak es a
n ice ch an g e f rom En g lan d !
©
7
U N IT
How w as t h e w eat h er w hen yo u lef t ?
It w as r ain in g , as u su al! Th is su m m er h as
b een t er r ib le.
W ell, w e’ve b een v er y lu ck y here. Th e last
co u p le o f w eek s have b een very w arm .
Do yo u n o r m ally get go o d su m m er s h er e?
It d ep en d s. U su ally w e get at least a f ew hot
d ays, b ut so m e t im es it r ain s a lot .
I im ag in e t h e w in t ers here m ust be p ret t y
co ld.
Oh yes. So m et im es it g o es do w n t o m in u s 15.
W ell, at least it n ever g et s t h at co ld in
En g lan d . Th e w in t er t her e is u su ally ju st g rey
and w et . It can be q u it e d ep r essin g !
Ugh! W ell, I’m glad t he w eat h er is nice f or
yo u r v isit h e r e ...
1 , E X E R C IS E
8
It ’s not f ar now . W e’ ll be t her e in f ive m in u t es.
Great .
So , I t h o u g h t yo u m ig h t like t o ch eck int o
yo u r h o ^ ^ | t j y j j ^ r o p of f yo u r t h in g s. Th en
w ejcari g rab a-sp o t o f lu n ch .Th e r e ’s a nice
It alian p lace near yo u r ho t el.
So u n d s go o d!
Af t er t h at w e can go t o t he o f f ice. W e jia v e
t he m eet in g w it h t h e sale s t eam at t w o i as
yo u know .
Yes, t h at sh o u ld be in t er est in g .
^ Tf o u ?) w e’re g o in g t o v isit t he p ro du ct io n
p lant .
Right -p i/r p ce A ’c t s
Th at sh o u ld o n ly t ak e an ho ur. Th en p er h ap s
yo u can t ak e a t axi b ack t o yo u r ho t el and
relax f o r a b it . I’ ll p ick yo u up ag ain at ab o u t
seven f o r din ner .
" Dh ye s, it ’s t h e b ig co m p an y d in n er t o n ig h t ,
isn ’t it ?
Exact ly. It sh o u ld be r eally go o d. W e’re g o in g
t o t h is f an t ast ic French r est au ran t . Th e f oo d
t here is am azin g !
2 , E X E R C IS E
1
Hello , M s Heit in k . I’m Jose M aria M o lin er o .
W elco m e t o Sa la s Desig n ,
Sa n n e
It ’s v er y n ice t o m eet yo u . Please, call m e
San n e . [
j . M ar f a And I’m Jose M aria. It ’s not a g ir l’s n am e, as you
know !
Sa n n e
No, I know . Peo p le have t r o u b le w it h m y nam e
as w ell. It ’s got t w o sy lla b le s: sah -n a.
Right . So did yo u have an y t r o u b le f in d in g u s?
Sa n n e
No, not at all. Th e d ir ect io n s on yo u r w eb sit e
w ere v er y clear.
J. M ar f a Glad t o h ear it . So , if yo u ’ ll ju st co m e t h is w ay,
San n e .... Yo u can leave yo u r b r ie f case and co at
in m y o f f ice, and t hen I’ ll t ak e yo u jm m d jf o ^
m eet a f ew m em b er s o f t he t eam . Th e y ’re all
lo o k in g f o rw ard t o m eet in g yo u.
J. M ar f a
T r a n sc r ip t s
! 69
<Z>
Sa n n e
J. M ar f a
Sa n n e
J. M ar f a
Sa n n e
J. M ar f a
Sa n n e
J. M ar f a
Sa n n e
J. M ar f a
Sa n n e
I. M ar f a
Sa n n e
U N IT
Great , m e t o o .... Th is is a lo v ely sp ace yo u have
her e. Have yo u b een in t h is lo cat io n lo n g ?
No, w e act u ally ju st m o ved int o t h is b u ild in g six
m o n t h s ago .
W ell, it ’s r eally n ice - v er y b r igh t an d airy.
Yes, it ’s a hu g e im p ro vem en t j^ n b u r p r evio u s
b u ild in g , t h at ’s f or su r e.
Ho w lo ng h as yo u r co m p an y b een ar o u n d ,
an y w ay? I sh o u ld p r o b ab ly kno w t hat ,
sh o u ld n ’ t I?
W ell, t h e co m p an y w as f o u n d ed b y Raf ael Salas
t en ye ar s,ag o , He w as a very su cce ssf u l p r o duct
d esig n er f or t he Am erican co m p an yJDEO , and
he w ant ecf t o st ar t so m et h in g sim ilar here in
Sp ain .,
Ah, OK. And how m an y p eo p le ar e in t he
co m p an y n o w ? I o n ly kno w t he t eam I w o rk w it h
- yo u kno w , yo u , M ary, Greg, and t he o t h er s.
But it lo o k s lik e t h er e ar e q u it e a f ew p eo p le
here.
Yes, w e’ve r eally ex p an d ed o ver t h e last f ew
year s - in co n t r ast to. m o st Sp an ish co m p an ie s,
I su p p o se . We cu r r en t ly have f ije m p lo y e e s and
ab o u t seven dif f erent n at io n alit ie s.
Ver y in t er n at io n al! And t h at ’s a go o d num b er.
Not t oo sm all, b ut yo u st ill kno w everyo n e, I
su p p o se.
Exact ly. I’m v er y h ap p y w o r k in g her e. So ,
San n e , b ef o re w e m eet t he o t h er s, w o u ld yo u
lik e so m et h in g t o d r in k ? Tea, co f f ee, w at er,
j u ic e ...?
A cu p o f cof f ee w o u ld be g reat ^ l had an ear ly
st ar t ,t h is m o r n in g .
No p ro b lem . How do yo u t ak e it ? M ilk , su g a r ...?
Just b lack , t h an k s.
2 , E X E R C IS E
4
U N IT 2 , E X E R C IS E 7
©
Car l
9
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
U N IT
Q
J. M ar f a
Sa n n e
Valer ie
y. M ar f a
Sa n n e
M ar y
Sa n n e
©
8
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Car l
Kat h r in
Kat h rin , hi. Nice t o see yo u ag ain .
Hi, Car l. Nice t o see yo u t oo. Th an k s f or co m in g
do w n t o m eet m e.
A lw ays a p le asu r e! Act u ally, af t er t he
r est r u ct u r in g last year w e all got m o ved ar o u n d ,
so I w asn ’ t su r e yo u ’d be ab le t o f ind m y o f f ice
b y yo u r self .
Oh , r e ally ? W here are yo u no w ?
On t he f o urt h f loo r. Th ey d ecid ed t o p ut sale s
and m ar k et in g t o g e t h e r -a t last !
Th at d o es m ak e m o re sen se, d o e sn ’ t it ? And t he
recep t io n ar ea lo o k s very nice.
Yes, t h ey f in ally rep ain t e d it in Ju n e .... Oh,
h er e’s t he lif t now . Af t er y o u .... W as t h e d river
t h er e t o m eet yo u at t h e air p o r t ?
Yes, sh e w as. Th an k s so m u ch f or ar ran g in g
t hat .
It ’s t he least I co u ld do af t er yo u r ear ly st art !
You m ust be ex h au st ed now .
Oh , I’m all rig ht . I m an ag ed t o get so m e sleep ,
act u ally.
Here w e are .... So , can I get yo u so m et h in g t o
d r in k ? How ab o u t a cu p o f t h at t ea yo u lik e so
m u ch ?
Th at w o u ld be w o n d erf u l. And m ayb e a g lass o f
w at er t o o ?
Co m in g right u p .... Here yo u are.
Oh, t h an k yo u .
Yo u’re w elco m e.
M m . You ju st d o n ’t get t ea lik e t h is in A u st r ia!
M ar y
y. M ar f a
M ar y
Sa n n e
Gr e g
Sa n n e
Gr eg
y. M ar f a
Sa n n e
Em in
Sa n n e
y. M ar f a
Sa n n e
y. M ar f a
Sa n n e
Oh, Kat h rin , w o u ld yo u m ind w ait in g in my
o f f ice f o r a f ew m in u t e s? I ju st need t o sp e ak t o
a co lle ag u e b ef o r e he leav es f o r,M an ch est er
t h is af t er no o n.
No p r o b lem , Car l. But w h ere is yo u r o f f ice no w ?
Oh, o f co u r se, yo u h aven ’ t b een t h er e yet . It ’s
ju st do w n t he co rrid o r , t he t hird d o o r on t he
lef t . But co m e w it h m e and I’ ll sho w yo u w here
it is.
Great . I’ ll ju st leave m y b ag her e, if t h at ’s OK
w it f jy o y . Bu t .act u ally, I t h o ug h t m ayb e I co uld
iu sFp o p jjy Ro g er ’s o f f ice an d say h ello .
Oh, yeah . I’m su r e he’d lik e t o see yo u.
W here is h e?
On t he t hird f loor. So , go o ut o f t he d o o r and
t urn lef t t o get int cJt he lif t . Th en w hen yo u
co m e o ut o f t he lif t , go rig h t , and it ’s t h e f irst
d o o r on yo u r lef t . His n am e is o n t he door.
Great . So , I’ ll m eet yo u b ack here in ab o u t t en
m in u t e s?
So u n d s g o o d. See yo u so o n!
2 , E X E R C IS E
1 0
A ll rig ht , w ell, t h e f ir st p erso n I’d lik e yo u t o
m eet is Vale r ie Duf o ur. Sh e ’s o u m a r k e t in g
m anag er . Vale r ie, t h is is San n e Heit in k .
ITsa jp le asu re Lcl m e e t yo u , Vale r ie.
Nice t o m eet yo u t oo .
And t h is is M ary Ch an , o u r p r o duct d esig n er .
Have t h e t w o o f yo u m et b ef o re?
No, w e h av en ’ t act u ally, b ut w e’ve ex ch an g ed
a lot o f em ails.
It ’s gr eat t o f in ally m eet yo u . It ’s n ice t o p ut a
f ace t o a n am e, isn ’t it ?
It cer t ain ly is. By t h e w ay, I r eally lik ed t he
p r o t o t yp e yo u sen t u s f or t he new g au g e. L (? ' 7Oh, I’m g lad t o h ear t hat . We’re very h ap p y
w it h it , t oo.
Yes, M ar y’s got a great t eam w o r k in g w it h
her.
I know . I’m v er y lucky. Talk in g o f w h ich , t h is is
m y a ssist a n t , Greg Sa n c h e z - I t h in k yo u ’ve
had co n t act w it h h im , h av en ’t yo u ?
Ah, n ice t o m eet yo u , Greg . I’m alw ays
sen d in g yo u f ax es, ar en ’ t I?
Th at ’s rig ht . Go o d t o m eet yo u , M s Heit in k .
Please, call m e San n e . So r r y ab o u t t he m ix up w it h t h e sp e cif icat io n s, by t he w ay. We
had ajDit o f a c r isis b ack in Leiden ...
No p r o b lem . I’m ju st g lad ever yt h in g w o rked
out .
And f in ally, t h is is Em in M urat , o ur_sajes_
m an ag er f o r Tu r k ey and t h e M id d le East .
I’m ^ o r r y, I d id n ’ t q u it e cat ch t hat .
Em in . N ice t o m eet yo u , San n e.
Nice t o m eet yo u t oo.
W ell, I w o n’ t ask yo u t o rem em b er all o f t hat .
But yo u ’ ll h ave a ch an ce t o get t o know
everyo n e b et t er lat er.
So u n d s g o o d. I’m af raid I’m not very good
w it h n am es.
I know w hat yo u m ean . So , sh all w e get so m e
lu n ch ?
So u n d s even bet t er!
| Tr a n sc r ip t s
v/
©
11
U N IT
3 ,
m
Valer ie
u
So r ry, San n e , it alw ays t ak e s a f ew m in u t es f or
everyo n e t o ar rive.
Sa n n e
Not t o w orry. Is A n ja st ill w it h t h e co m p an y, by
t h e w ay? I d id n ’t see her w h en Jose M aria w as
sh o w in g m e ar o u n d .
M ar y
Sh e ’s not , act u ally. Sh e lef t last July. As a m at t er
o f f act sh e ’s in Ut recht now . Th at ’s n ear yo u,
isn ’t it ?
Sa n n e It ’s not t oo far. In t er est in g ... I sh o u ld send her
an em ail. Do yo u kno w w hat sh e ’s d o in g t h er e?
M ar y
Sh e ’s w o r k in g as a d esig n er f or a b icycle
m an uf act ur er . I h eard f rom her a co u p le of
w eek s ag o , and sh e say s t h in g s ar e g o in g w ell.
Sa n n e Th at ’s good t o hear. Act u ally, sh e d id say sh e
w ant ed t o m o ve clo ser t o t he sea o ne day. Sh e
e n jo ys sailin g , d o esn ’t sh e ?
M ar y
Th at ’s right . Sh e t o o k u s all o ut on her bo at t he
w eeken d b ef o re sh e lef t . It w as a lot o f f un.
Sa n n e I can im ag in e.
M ar y
W hat ab o u t Ch r is? Ho w ’s he d o in g t h ese d ays?
Sa n n e He’s d o in g f ine. He say s h ello , b y t he w ay. He
w as p ro m o t ed t o p ro du ct m an ag er recent ly, so
he’s in t he o f f ice m o re t h ese d ays.
M ar y
Ah, t h at ex p lain s w hy I n ever see him at t he
4- j ' C ~
‘
I
t r ad e f air s an y m ore!
y. M ar f a Hi, everyo n e, so r r y I’m a bit lat e. Just need ed t o
g at h er so m e f iles f o r o u r m eet in g . So , if
everyo n e w o uld lik e t o t ak e a co p y o f t o d ay’s
a g e n d a ...
Sa n n e
M ar y
U N IT
3 , E X E R C IS E
Valer ie
Sa n n e
Valer ie
Sa n n e
Valer ie
<£>
U N IT 4 , E X E R C IS E
©
C o n v e r sa t io n 1
15
Je ssic a
©
C o n v e r sa t io n
16
Ro l f
Ph il lip
Ro l f
Ph il lip
C o n v e r sa t io n l
12
J. M ar f a So , sh all w e st ar t ag ain at , say, 3 .30 ?
Sa n n e
M ar y
Sa n n e
M ar y
Sa n n e
M ar y
Sa n n e
Rolf
So u n d s go o d.
Fine by m e. Can I get yo u a co f f ee, San n e ?
Yes, t h at w o u ld be gr eat , t h an k s, M ary. Can I
ju st use t he lad ie s’ roo m f irst , t h o u g h ?
So r r y?
Can I u se yo u r t o ilet ?
Oh, o f co u r se. It ’s ju st do w n t h e co rrid o r,
seco n d d o o r on t h e lef t .
Great , t h an k s.
Ph il lip
Je ssica
C o n v e r sa t io n 2
Ph il lip
13
Here’s yo u r co f f ee. Just b lack , r ig h t ?
Th at ’s rig ht , t h an k s. Th at ’s an in t er est in g
p ain t in g yo u ’ve go t t h er e, Jose M aria,
y. M ar f a Yes, a f r iend o f m in e d id it.
Sa n n e
Re ally? It ’s v er y co lo u rf u l,
y. M ar f a Th at ’s h is sp ecialit y. He’s q u it e w ell know n here
in t h e ar ea.
Sa n n e
Do es he do sm alle r o n es as w e ll? It ’s m y
h u sb an d ’s b ir t h d ay next m o nt h and I kno w he
w o uld lik e h is st yle,
y. M ar f a Su r e, I can g ive yo u h is p h o n e n u m b er if yo u
lik e. Just w ait a seco n d w h ile I t ry t o f ind i t ...
Je ssic a
M ar y
Sa n n e
14
C o n v e r sa t io n 3
Valer ie
Sa n n e
Valer ie
Sa n n e
So San n e , is t h is yo u r f ir st t im e in Sp ain ?
A ct u ally, no, I’ve b een here a f ew t im es.
Oh r e ally ? W as t h at f or b u sin e ss o r p le asu r e?
Bo t h. At m y o ld co m p an y w e d id a lot of
b u sin e ss w it h a f irm in Bar celo n a, so I w ent
o ver t h er e a f ew t im es. And I’ve b een t o San
Se b ast ian a co u p le o f t im es.
Th at ’s t he cast le I w as t e llin g yo u ab o u t earlier.
It w as b u ilt b y Kin g Hein rich t he Seco n d . In
Ger m an it ’s called a ‘ Sch lo ss’ .
Ah, t h at ’s w hat ‘ Sch lo ss’ m ean s. I saw it on a
sig n b ack t h er e, j t re ally is b eau t if u l. [
„
W ell, act u ally it w as alm o st co m p let ely
d est r o yed b y b o m b in g in t h e w ar and t hen
reb u ilt in t he 19 6 0 s. So it ’s not all as o ld as it
lo o k s.
It ’s t er rib le how m an y h ist o r ic b u ild in g s w ere
d am ag ed in t h e w ar.
Oh,. t h at w as all a lo ng t im e ago ...
C o n v e r sa t io n 3
Je ssic a
0
0
1
And t h en t h is is t he cat h ed r al here. Th is kind o f
ar ch it ect u r e is t yp ical o f o u r regio n.
Ph il lip
Wow . It ’s r eally im p r essiv e . How old is it ?
Je ssic a Oh, I sh o u ld kno w t h a t ... I t h in k it ’s f rom t he
*7 15t h cen t u r y b ut I’m not t o t ally sur e. We can go
# in sid e and ch eck if yo u lik e ?
Ph il lip
Oh, it ’s not so im p o rt an t . I m ean, it m ig h t be
n ice t o ...
8
0
A s a t o u r ist ?
Yes, t o t he jazz f est iv al. M y h u sb an d an d I are
h ug e jazz f an s.
Th at ’s in t er est in g .
W hat ab o u t yo u ? Have yo u ever b een t o t he
N et h er lan d s?
Just o n ce, w h en I w as a t een ag er . I d id a sch o o l
t rip t o Am st er d am .
Uh huh. And d id yo u lik e it ?
Yes, I lo ved it . Esp e cially all t he can als and
caf es.
Ph il lip
Je ssic a
Ph il lip
Je ssic a
U N IT
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18
Now t h is is so m et h in g w e’re r eally p ro ud of. It ’s
o u r t o w n ’s new ar t g aller y.
M y g o o d n ess. I’ve never seen a b u ild in g lik e
t h at b ef o re.
It w as d esig n ed b y t h e Am erican ar ch it ect
Renzo Kin d eslieb . Part o f t he b u ild in g u sed t o
be a b rew ery. Brew in g used t o be a b ig in d u st r y
here in Sch w ar zb u r g .
Re ally? Do t h ey st ill m ake b eer h er e?
an y m o re. Th e b r e w e r ^ ih u t \n j g $ £ a f t e r
r eu n if icat io n . An yw ay, t h e b u ild in g is su p p o sed
t o lo o k lik e a b eer b ot t le.
Oh yes, I see t h at now .
It ’s g o o d , isn ’t it ? He act u ally w on a p r ize f or it .
I d o n ’ t u n d er st an d w hy it d o esn ’t f all over.
N eit h er do I. It ’s am azin g , isn ’t it ?
79
4 , E X E R C IS E
6
So are yo u bo t h f rom M o d en a o r ig in ally ?
I am , b ut Cr ist in a is f rom M ilan o .
Cr ist in a W ell, a lit t le v illag e ab o u t 60km f rom M ilan o
act u ally. But I n o r m ally say I’m f rom M ilan o
b ecau se it ’s easier .
Sh ar o n Ah, OK. So how lo ng have yo u lived h er e?
Cr ist in a Seven year s. I w ent t o u n iv er sit y jn jo n n o and
t hen w hen I g rad u at ed I m o ved t o M o d en a
b ecau se o f m y b o yf rien d . He’s f rom here.
Sh ar o n And do yo u lik e liv in g h er e?
Sh ar o n
M au r o
Tr a n scr ip t s
I do . I m ean , it ’s m ayb e a bit on t h e sm all sid e
an d t h er e’s not m u ch n ig h t lif e, b ut t he q u alit y
o f lif e is r eally go o d here. And it ’s r eally nice
t h at yo u can be o ut in t he co u n t r ysid e in ju st
t h ir t y m in u t es.
Sh ar o n Yeah , t h at ’s so m e t h in g I m iss w o r k in g in a cit y. I
grew up on a f ar m , so I m iss t he co u n t r ysid e
so m et im es.
Cr ist in a In t er est in g . W ell, if w e have t im e, p er h ap s w e
can d rive o u t int o t he co unt ry. It ’s r eally
b eau t if u l.
Sh a r o n Th at w o uld be nice. I’ve act u ally go t t he
af t ern o o n f ree t o m o rro w and I w as w o n d erin g if
yo u had an y re co m m en d at io n s f or t h in g s t o do.
M au r o
Th er e’s a f an t ast ic car m u seu m at Pan zan o L
w h ich is not f ar f rom her e. It ’s in a b eau t if u l
cast le . I can t ak e yo u if yo u lik e.
Sh ar o n W ell, t h at ’s v er y kin d o f yo u , b ut m y f lig h t ’s at 6
p .m . so I sh o u ld p r o b ab ly st ay in t ow n ju st t o
Anna
Cr ist in a
Car lo
Anna
Br u n o
Anna
Br u n o
Car lo
Anna
Br u n o
Anna
Br u n o
m ake su r e I get t o t h e a i r p o r U ^ n j g ^ ^ A p M m a
Cr ist in a I know w hat yo u can do . Jh e an t iq u e f air is on
Car lo
t o m orrow . Th ere ar e ab o u t t w o h u nd red st an d s.
It ’s r eally go o d.
Sh ar o n Th at so u n d s great . I lo ve an t iq u es. W here is it
ex act ly?
Crist ina Parco Novi Su d . I’ ll t ak e yo u if yo u w ant .
Sh ar o n
W ell, if it ’s no t r o u b le ...
Cr ist in a No ne at all. I’ ll p ick yo u up at t he ho t el. Say
t en ?
U N IT 4 , E X E R C I S E
A
B
An na
Br u n o
Car lo
U N IT
1 1
C o n v e r sa t io n l
I w as w o n d er in g if yo u w o u ld lik e t o jo in us f or
d in n er t o n ig h t ?
Th at so u n d s r eally nice. Th an k s very m uch.
Anna
©
Br u n o
2i*
Anna
Br u n o
C o n v e r sa t io n 2
A
B
How ab o u t m eet in g f o r a co f f ee next w eek?
I’d lo ve t o , b ut I’m act u ally aw ay at a t rade f air
all next w eek. How ab o u t t h e w eek af t er t h at ?
B
I have an ext ra t ick et f o r t he o p era t o n ig ht .
W o u ld yo u lik e t o co m e?
Th at ’s ver y k in d o f yo u , but I’m m eet in g a f riend
f or d in n er t h is ev en in g . M ayb e yo u can let me
kno w next t im e yo u ’re g o in g ?
B
Anna
Br u n o
Anna
C o n v e r sa t io n 4
A
Anna
Car lo
C o n v e r sa t io n 3
A
Car lo
Br u n o
M y p art n er and I ar e h av in g a p art y next
Sat u r d ay. We w ere h o p in g yo u co u ld co m e.
Th an k s, I’d lik e t h at v er y m uch .
Car lo
Anna
U N IT
Anna
Br u n o
Anna
Br u n o
An na
Br u n o
An na
Car lo
5 , E X E R C IS E
1
Th is lo o k s a r eally n ice p lace.
I ho p e yo u lik e it , An n a. We co m e here q uit e
o f t en w it h v isit o r s. It ’s very t yp ical. Are yo u
h u n g r y?
W ell, I got up e ar ly t h is m o rn in g and I o n ly had
a t in y san d w ich on t he p lan e.
So ?
^
I’m ab so lu t ely st ar v in g .
I’m af raid t h ey d o n ’t have m en u s in En g lish
here, b ut ju st say if yo u need h elp w it h
an yt h in g .
OK. How m an y co u r se s are w e h av in g , Car lo ?
A st ar t er and a m ain co u rse t h en w e can d ecid e
lat er ab o u t d esser t .
Car lo
Anna
Br u n o
Anna
Car lo
Anna
Th at ’s f in e w it h m e. W here ar e t he st ar t e r s?
Th e y ’re here, t h en t h ese ar e f ish d ish e s, and
t h e m eat o n es ar e on t h e next p ag e.
W h at do yo u reco m m en d ?
Ever yt h in g is go o d.
W h at ’s t h is?
Th at ’s m u sh r o o m s in a cream sau ce.
I’m h av in g t h at v Fo llo w ed b y t he t un a. It co m es
w it h asp ar ag u s and sm all p o t at o es ro ast ed in
t h e o ven, j
Ztuz
Th at so u n d s great . I’ ll h ave t h e sam e. W it h a
salad in st ead o f t he p o t at o es. W hat ab o u t yo u
Br u n o ?
I’ ll have t h e so u p f o llo w ed b y t he p ast a. I d o n ’t
eat m uch m eat t h ese d ays.
Is t h at f o r h ealt h r e aso n s?
Yes, m y w if e t h in k s I sh o u ld lo se a lit t le w eigh t .
Sh e ’s p r o b ab ly rig ht . W hat w o uld yo u lik e t o
d r in k ?
W hit e w in e ? And m ayb e so m e w at er?
Just t h e w at er f or m e, Bru n o . I’m d r iv in g . I
t h o u g h t I co u ld sh o w yo u t he o ld t ow n and t he
cat h ed r al lat er.
Th at w o u ld be lo vely.
W ell, I’m not d r iv in g , so I’ ll sh ar e a b o t t le o f
w hit e w it h An n a. You can ch o o se t he w at er,
Carlo .
OK, sp ar k lin g in t h at case . Right . Let ’s see if w e
can cat ch t h e w ait er ’s at t ent io n.
5 , E X E R C IS E
6
So , how d id yo u lik e t h e t u n a, A n n a?
Oh, it w as v er y t ast y an d p erf ect ly co o k ed . How
w as yo u r p ast a?
Very n ice in d eed . The sau ce w as w o n d erf ul.
And ju st t h e right am o u n t .
W o uld an yb o d y lik e d e sse r t ?
Let ’s w ait a b it , sh all w e?
Go o d id ea. So do yo u co m e here o f t en ?
U su ally w h en I have g u est s. It ’s a b it rich f or
every day.
W hat ab o u t yo u , Br u n o ?
I used t o eat here a lo t w hen I w orked in t h is
p art o f t ow n b ut as I said m y w if e is t ryin g t o
get m e t o eat b et t er t h ese d ays.
So are yo u m arried as w ell, Car lo ? You
m en t io n ed yo u r m o t h er -in -law earlier.
Yes, I ju st go t m arr ied last year act u ally. W e had
a great ho n eym o o n in Cr o at ia.
Re ally? W e w ent t o Cr o at ia last su m m er f or o ur
h o lid ay. It ’s g o rg eo us isn ’ t it ?
It cer t ain ly is. We p layed t en n is n ear ly ever y
day. It w as great . Do yo u do an y sp o r t s, A n n a?
Just jo g g in g . Can I run an yw h ere h er e?
Yes, t here is a lo vely run f ro m yo u r ho t el
t h ro u g h t h e w o o d s do w n t o t he o ld t ow n and
b ack. I’ ll sh o w yo u lat er.
Th an k s.
Yo u w ere say in g yo u w en t t o Cr o at ia last year.
W here e lse have yo u b een ?
Gr eece, Tu rkey, France. Talk in g o f Fr ance, I’ve
st ill go t room f o r d esser t . Let ’s lo o k at t h e m en u
sh all w e?
|
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Transcrip t s
$ '
U N IT
0
Anna
25
Br u n o
Anna
Br u n o
Car lo
Anna
Br u n o
Car lo
Anna
Car lo
Anna
Br u n o
Car lo
Anna
Car lo
Anna
Br u n o
Anna
Br u n o
U N IT
\J
Let m e get t h is.
No, it ’s OK I’ ll get it . Yo u ’re o u r g u est .
Ser io u sly, it ’s on m e. You have p aid f or
ev er yt h in g all day. I’m g o in g t o p ut it on
ex p e n ses an y w ay.
W ell, t h at ’s ver y kin d .
Yes, v er y g en er o u s.
Yo u ’re very w elco m e. Now , t he w ait er w as
gr eat . How m u ch can I t ip h im ?
Just ro und up t h e t o t al and ad d i o %. Tell him t o
k eep t he ch an g e.
But I’m p ayin g by car d .
In h er e? Un likely.
But I d o n ’t have an y cash o n m e!
M ayb e w e sh o u ld p ay af t er all. Th ey o nly t ake
c a s h ...
6 , E X E R C IS E
C o n v e r sa t io n l
26
ute
Ut e
Llo y d
Ut e
Llo yd
Ut e
Llo y d
Ut e
Llo y d
Ut e
Llo y d
Ut e
Llo y d
Ut e
C o n v e r sa t io n 2
27
Ut e
Ut e
Yv es
Yves
Ut e
Yves
Ut e
Yv es
Ut e
Yv es
Ut e
Yv es
Ut e
Yv es
Ut e
Yv es
©
28
_Excuse m e, do yo u kno w if t h is is t he st o p f or
t he CA SPA t r ad e f air ?
Yes, it is. Th e next b u s sh o u ld be ar r iv in g in f ive
m in u t es.
Great . W h at a b eau t if u l day!
Yes, it is, isn ’ t it ? In France it w as r ain in g all last
w eek, so t h is is a nice ch an g e.
I kno w . I’r u im m Ge r m a n ^ n ear Frankf urt , an d it
w as act u ally sn o w in g w h en I lef t .
Ugh! ...Sq u ar e yo u lo o k in g af t er a st an d at t he
f air ?
'
No, I’m act u ally ju st here t o^ look ar o u n d and do
so m e net w o rk in g , yo u know . W hat ab o u t yo u ?
We have a st an d here. I’m w it h a French
co m p an y called Plein Air, and w e’re in t r o d u cin g
new in v en t o r y so f t w ar e.
Oh, t h at so u n d s in t er est in g . W here ar e yo u
b ased ?
In To u lo u se. Do yo u kno w it ?
Oh, yes. I v isit e d To u lo u se and t he ar ea last
su m m er, act u ally. It ’s a w o n d er f u l p art o f
France. A ir b u s h as it s h ead q u ar t er s t her e,
r ig ht ?
Th at ’s rig ht . It ’s t h e b ack b o n e o f t he cit y ’s
in d u st r ial b ase, in f act t he w ho le r eg io n ’s. And
w hat ab o u t y o u ? W h at do yo u d o ?
I’m t he h ead o f p u r ch asin g at Pixdo rf .
And t h at ’s n ear Frankf urt , yo u said ?
Ex act ly - Bad Ho m b urg. Have yo u ever b een t o
Ger m an y?
O n ly o n ce, o n a sch o o l ex ch an g e. I keep
m ean in g t o v isit , t h o u g h . Ah, here’s o u r b us!
Gr eat .
Please, af t er y o u ...
C o n v e r sa t io n 3
Ut e
Pe r
Ut e
2
I’m so rr y, b ut I co u ld n ’t ne lp jTb t icm ^ v o u ’ve got
a Ch ip p e r b ag . Do yo u w o rk f or t h em ?
No, act u ally, t h e y’re o ne o f o u r su p p lie r s.
W hat a co in cid en ce - t h e y’re o ne o f o ur
su p p lie r s t oo . I’m Ut e A d en a, b y t he w ay.
Llo yd Ro b ert s. Nice t o m eet yo u . So , Ut e^ w hat
co m p an yjjr e^ yo u w it h ?
I’m t he head o f p u r ch asin g at Pixdo rf . We m ake
so f t w ar e f or r et ail POS syst em s.
Oh yes, I’ve hear d o f yo u r co m p an y b ef o re. Am I
rig ht in t h in k in g yo u ’re b ased in Fr ank f ur t ?
Yes. W ell, ju st o u t sid e Frankf urt act u ally, in a
lit t le p lace called Bad Ho m b u rg.
Right .
And w ho do yo u w o rk f o r?
I w o rk in t he p u r ch asin g d ep ar t m en t o f a sm all
co m p an y called Sp e cialize d So lu t io n s in
Bir m in g h am .
Right . I d o n ’t t h in k I’ve co m e acr o ss t hem
b ef o re.
So I a ssu me yo u ’re here f or t he t r ad e f air ?
Yes, exact ly.
Th is is q u it e a n ice ho t el, isn ’ t it ?
Oh, it is. Th e b r eak f ast t h is m o r n in g w as
d e licio u s.
0
Yves
Ut e
1 2
W ell I d o n ’t kno w ab o u t yo u t w o , b ut I’m read y
t o hit t h e hay.
So r r y?
Yo u kno w , I’m t ir ed , read y f or bed.
M e t o o. It ’s b een a lo ng day.
Do es an yo n e w ant a co f f ee?
No t h an k s.
M e neit h er.
I’ ll get o ne w it h t he b ill. Let m e t ry and cat ch t he
w ait er. Ex cu se m e? Can I have a b lack cof f ee
and t h e b ill, p le a se ?.....
0
Llo yd
\/
5 , E X E R C IS E
Pe r
Ut e
Per
Ut e
Per
Ut e
Pe r
Ut e
Pe r
Ut e
Per
Ut e
U N IT
Ex cu se m e, do y o u m in d if I jo in you?^
Not at all.
I’m Ut e A d en a.
Nice t o m eet yo u . I’m Per Jen sen .
Nice t o m eet yo u t oo. Do yo u know if it ’s t ab le
ser vice here, o r do w e have t o go t o t he
co u n t er ?
It ’s t ab le ser v ice. So yo u can sit b ack and relax!
Yeah , I r e ally need a b r eak. So , w hen d id yo u
get h er e?
On M o n day. And yo u ?
Just t o d ay, act u ally. So , w hat do yo u t h in k o f
t he f air so f ar ?
It ’s q uit e g o o d. Ce r t ain ly b et t er t han last year.
Have yo u seen an yt h in g in t er est in g ?
W ell, o ne co m p an y h as d evelo p ed a r eally nice
secu r it y d ev ice f o r clo t h in g . It ’s v er y secu r e, but
d o esn ’t d am ag e clo t h in g t h e w ay cur rent t ag s
do. Th at ’s alw ays a real h ead ach e f or us.
Re ally? Th at so u n d s lik e so m et h in g w o rt h
ch eck in g o ut .
W ell, if yo u w ant t o t ak e a lo o k, ju st go t o
sect io n B. Th e st an d is right n ear t he door.
Th an k s f o r t h e t ip !
6 , E X E R C IS E
6
©
Th o m as So yo u see w e r eally have so m e v er y ex cit in g
29
new p r o d u ct s.
Th e y ’re ce r t ain ly v er y in t er est in g . Anyw ay, let
m e g ive yo u m y card .
Th o m as Th an k yo u . Now , I ab so lu t e ly have t o sh o w yo u
o u r new w ir eless p r int er. Let me ju st get it f or
y o u ...
Ut e
List en , t h at ’s v er y kin d o f yo u b ut I sh o u ld
p r o b ab ly get g o in g .
Th o m as It ’ ll o n ly t ak e a m in ut e. It ’s r eally o ne o f o u r
m o st in t er est in g d evelo p m en t s.
Ut e
Tr a n scr ip t s
Ut e
I’d lo ve t o see it . b ut I sh o u ld r eally get go in g.
I’m act u ally su p p o se d t o be m eet in g so m eo n e
in t en m in u t e s.
Th o m a s Oh, I’m su r e t h ey w o n ’ t m ind if yo u ’re a co up le
o f m in u t es l a t e ...
Ut e
W h y d o n ’t I co m e b ack af t er w ard s t o t ak e a
lo o k ?
Thomas W ell, if yo u ’re su r e yo u d o n’ t have t im e.
Ut e
No, I’m af raid I r eally sh o u ld g o .I ’ ll co m e right
b ack af t er m y ap p o in t m en t .
Thomas Great . I’ ll be here.
Ut e
Se e yo u in a lit t le w h ile, t hen .
Thomas Se e yo u lat er.
U N IT
©
30
©
31
©
32
©
33
©
34
©
35
6 . E X E R C IS E
1 0
Oh no , it ’s t h e last d ay o f t he f air and I’ve o n ly
m an ag ed t o han d o ut t hree b u sin e ss car d s. Th at
m ean s I’ve go t t o get rid o f 19 7 t o d ay o r m y b o ss’ ll
k ill m e! Per h ap s I’ ll ju st give o ne t o everyo n e on t he
p lan e b ack t o n igh t !
Loo k at t h is am azin g p en I got at t h e So n y st an d . It ’s
also a v o ice reco rder. I can ’t b elieve t h ey g ive aw ay
su ch co o l st u f f t h ese d ays.
It alw ays am azes m e at t rad e f air s how p eo p le carr y
ar o u n d t h ese u g ly f ree b ag s. Th e y ’re w ear in g t h eir
b est t h o u san d -eu r o su it s b ut t h ey have t h ese o n eeuro b ag s t h ey’ve go t f rom t h e sp o n so r . Isn ’t t hat
w eir d ?
t /Y /'f ,
I had t h is r eally st ran g e ex p er ien ce e ar lie r t o day. I
w as in t h e b at hr o o m w ash in g m y h an d s, and t h is g u y
co m es up t o m e an d t r ie s t o g ive me h is b u sin e ss
car d . In t h e b at hr o o m ! Can yo u im ag in e ?
Th is is r eally t h e w o r st -o r g an ized t r ad e f air I’ve ever
seen . M y f iv e-year -o ld so n co uld do a b et t er jo b of
r u n n in g it .
I’m so r r y I k eep lo o k in g at m y p h o n e. M y d au g h t er is
ill t o d ay and m y h u sb an d is at h o m e lo o k in g af t er
her. I’m w ait in g f or him t o call m e t o t ell m e how sh e
is. I hat e b ein g aw ay f rom ho m e w h en m y k id s are ill.
U N IT
©
36
6 , O U TPU T
Th at re m in d s m e o f a t rip I m ad e t o Par is last year.
It w as a co m p let e n ig h t m ar e. I got t o Heat hr o w
ar o u n d f o ur t o f ind m y f lig h t is can celled and all
o t h er f lig h t s are f u ll. I have t o go b ecau se I have a
r eally im p o r t an t m eet in g , so I get a t axi do w n t o
Lo ndo n and ju m p on t h e Eu ro st ar. Just o u t sid e
Lo n d o n , t he t rain g r in d s t o a halt and w e st ay t her e
f or ab o u t t w o h o u rs. Everyo n e r u sh es t o t h e buf f et
car an d all t he f oo d g o es w it h in ab o u t an hour. I’m
right at t he b ack o f t he q u eu e and get n o t h in g . I
f in ally get t o Par is ju st af t er m id n ig h t and g rab a
cab . The d riv er lo o k s at m e st r an g ely w o n d er in g
w hy I am o ut so lat e. He t ak e s ag es f in d in g t he
ho t el and w e f in ally st o p o u t sid e a very d ar k Ho t el
Calif o r n ia, h o n est ly t h at ’s t h e nam e! Th e d river
r aces o f f and I rin g t h e b ell and w ait . I rin g t he b ell.
I w ait . Fin ally, af t er an ag e, t he do o r is o p en ed b y a
yo u n g g u y w ho lo o k s h alf -asle e p . No ch an ce o f
d in n er, ev er yt h in g in t h e ar ea is clo sed . Oh w e l l ...
ju st give m e m y b ed. Th e lif t is b ro ken so I w alk up
t o t he f o urt h f loo r. I o p en t he d o o r and scream
b ecau se t h er e, right in t he m id d le o f a p ure w h it e
b ed sp r ead i s ... t h e lar g est sp id e r yo u ’ve ever seen !
|
73
U se f u l p h r a se s a n d v o c a b u la r y
M E E T IN G
SO M EO N E
ON
A R R IV A L
T a k in g t h e v isit o r t o t h e ir h o t e l o r t h e co m p a n y
So , if yo u ’ ll ju st co m e t h is w a y ...
G r e e t in g a v isit o r
Hello , I’m Kasia Jan iak f rom BTO Syst em s.
You m ust be Raj. W elco m e t o Lo ndo n.
N ice /Go o d t o see yo u ag ain , ( w hen yo u k n o w sb
alr ead y)
-
Go o d t o see yo u t oo.
It ’s a p leasu r e t o m eet yo u (at last ) ./It ’s g reat t o f in ally
m eet yo u in p erso n , ( m eet in g sb f o r t he f ir st t ime)
-
It ’s a p le asu r e /N ic e /Go o d /Gr e at t o m eet yo u t oo.
Please, call m e San n e.
- And I’m Jose M ar ia, o f co u r se.
Th e /M y car is p ark ed o ver here.
We can get a t axi o ver t her e.
W here ar e w e g o in g f rom h er e?
-
I t h o u g h t w e co u ld go t o t he ho t el f irst .
-
W e sh o u ld p r o b ab ly go st r aig h t t o t he o f f ice, if t h at ’s
OK.
-
I’ ll t ak e yo u t o yo u r ho t el.
Is t h e h o t e l/o f f ice /co n f e r e n ce cent r e f ar f rom h er e?
-
No, it ’s ju st 15 m in u t es aw ay.
-
It ’s p r o b ab ly ab o u t a 30 -m in u t e d rive, but w e have
p len t y o f t im e.
A p o lo g iz in g f o r a d e la y
T a lk in g a b o u t p la n s a n d sc h e d u le s
I ho p e yo u h av en ’ t b een w ait in g lo ng.
-
Do n’t w orry. I ju st go t here t en m in u t es ago .
So r r y t o k eep yo u w ait in g . Th e t rain w as on t im e but t he
t raf f ic here is t er r ib le.
-
No p r o b lem . I kno w how it is.
So r r y I’m lat e. M y f lig ht w as d elayed b ecau se o f bad
w eat her.
It ’s not f ar n o w ./W e’ ll be t her e in f ive m in u t es.
I t h o u g h t yo u m ig h t lik e t o ch eck int o yo u r h o t el f irst
and dro p of f yo u r t h in g s.
-
So u n d s g o o d ./Su r e .
W o u ld yo u lik e t o ch eck int o yo u r ho t el f ir st ?
- Act u ally, w e can go st r aig h t t o t h e o f f ice if yo u pref er.
Th en w e can g r ab /g e t a sp o t o f lu n ch .
Th er e’s a nice It alian p lace n ear yo u r hot el.
A sk in g a b o u t t h e jo u r n e y
Ho w w as t h e /y o u r f lig h t /jo u r n e y /d r iv e ?
-
Un even t f ul, t h an k f u lly ./Fin e , t h an k s.
-
Not so g o o d . Th e t raf f ic w as t er r ib le.
-
OK, b ut t her e w as so m e t u r b u len ce.
You m ust be exhaust ed-noM L.
-
Oh, I’m OK. I m an ag ed t o get so m e sleep , act u ally.
-
I am a b it t ir ed , I have t o say.
Af t er t h at w e can go t o t he co m p an y.
We have t he m eet in g w it h t he sale s t eam at t w o , as yo u
know .
At f o u r w e’re g o in g t o v isit t he p ro du ct io n p lant .
Th at sh o u ld o n ly t ak e an hour.
Th en I’ ll t ak e yo u b ack t o yo u r ho t el and yo u can relax
f o r a b it .
I’ ll p ick yo u up at ab o u t seven f or din ner .
W e’re g o in g t o a v er y n ice r est au r an t t h is even in g .
O f f e r in g a n d a c c e p t in g h e lp
Can I h elp yo u w it h yo u r b a g s?/D o yo u need a h an d /
-
an y help w it h t h a t ?/Sh a ll I t ak e t h at f or yo u ?
-
So u n d s g o o d ./Gr eat .
LO O K IN G A F T E R
A V ISIT O R
TO
YO U R CO M P A N Y
Th at w o uld be g r eat /v e r y n ice, t h an k s.
W o u ld yo u m ind t ak in g t h is?
W e lc o m in g a v i s i t o r
-
Hello , M s Heit in k . I’m Jose M arf a M o lin ero .
Not at a ll./O f co u rse not .
Let m e get t h at f o r yo u.
Nice t o m eet y o u /se e yo u ag ain .
W elco m e t o Sala s D e sig n /o u r co m p any.
F r e sh e n in g u p
Did yo u have an y t r o u b le f in d in g u s?
I’d ju st lik e t o w ash m y h an d s ( if t h at ’s OK/b e f o r e w e
-
Is t her e a t o ilet ( Br E) /b at h r o o m /r est r o o m (AmE) aro und
-
W as t h e d riv er t h er e t o m eet yo u at t he air p o r t ?
h er e /so m e w h e r e ?
- Yes, h e /sh e w as. Th an k s so m uch f or ar r an g in g t hat .
Yes, t h er e’s o n e ju st t h is w a y ...
-
Is t her e a caf e w here w e co u ld sit d o w n /g et so m et h in g
t o d r in k ?
-
No p r o b lem at all. I w asn ’t su r e yo u ’d be ab le t o f ind
m y o f f ice by yo u r self .
I’m not su r e, b ut let ’s see if w e can f ind o ne.
Do yo u m ind if w e g r ab /g e t a q u ick co f f ee b ef o r e w e get
g o in g ?
-
It ’s t he le ast I co u ld do (af t er yo u r lo ng f ligh t ) .
Th an k s f or co m in g dow n t o m eet m e.
- Yes, t h er e’s a nice o ne ju st o ver t her e.
-
No, not at all. Th e d ir ect io n s on yo u r w eb sit e/Yo u r
d ir ect io n s w ere v er y cle ar /g o o d .
get g o in g) .
S h o w i n g a v isit o r a r o u n d y o u r o f f ic e s
Yo u can leave yo u r t h in g s/y o u r b r ie f case /co at h e r e /in
m y o f f ice /at t he recep t io n d esk .
Not at all.
- A ct u ally w e’re in a lit t le b it o f a hurry. M ayb e w e
co u ld have o ne lat e r?
W o u ld yo u lik e t o leave yo u r t h in g s her e?
-
Th at w o uld be n ice, t h an k s.
U se f u l p h r a se s a n d v o c a b u la r y
Pll ju st leave m y b ag here, if t h at ’s OK w it h yo u.
-
I’ ll t ak e yo u ro und t o m eet a f ew m em b er s o f t he t eam .
And t h is is M ary Ch an , o u r p ro du ct d esig n er.
Th ey’re all lo o k in g f o rw ard t o m eet in g yo u.
I’d lik e t o in t r o d u ce M r San ch ez. He’s t he new h ead o f
W o uld yo u m ind w ait in g in m y o f f ice f or a f ew m in u t es?
-
Nice t o m eet yo u t oo.
p r o d u ct io n .
Not at a ll./Su r e , no p ro b lem .
Have t h e t w o o f yo u m et b ef o r e?
I ju st need t o m ake so m e co p ies b ef o r e t h e m eet ing.
-
No, w e h av en ’t , b ut w e’ve ex ch an g ed a lot o f em ails.
I t h o ug h t m ayb e I co u ld ju st p o p by Ro ger ’s o f f ice and
-
Yes, (I t hink ) w e act u ally m et o nce at a t r ad e f air.
say h ello .
It ’s n ice t o p ut a f ace t o a nam e, isn ’t it ?
Can /Co u ld I u se yo u r b at h ro o m (Am E)?
-
-
I t h in k yo u ’ve h ad co n t act w it h her.
Of co u r se . I’ ll ju st sh o w yo u w here it is.
If yo u ’ ll ju st co m e t h is w a y ...
It ce r t ain ly is.
Sh e ’ ll be yo u r co n t act p erso n on t h e IT sid e o f t he
Her e’s t h e lif t now .
p r o ject .
Af t er yo u . ( w hen en t er in g a lif t o r g o in g t hr o ugh a d oor )
Yo u ’ ll have a ch an ce t o get t o know everyo n e a bit
O f f e r in g a g u e st so m e t h in g t o e a t o r d r in k
I’m af raid I’m not v er y go o d w it h nam es.
W o uld yo u lik e so m et h in g t o d r in k ? Tea, co f f ee, w a t e r ...?
-
b et t er at t h is af t er n o o n ’s m eet in g.
I kn o w w hat yo u m ean!
So , can I get yo u so m et h in g t o d r in k ?
- A cup o f cof f ee w o u ld be great .
A t a m e e t in g
-
Just a g lass o f w at er, t h an k s.
So r ry, it alw ays t ak e s a f ew m in u t es f or everyo n e t o
-
I’m OK f or t he m o m ent , t h an k s.
ar rive.
Can I get yo u a co f f ee?/H o w ab o u t a cu p o f t ea?
-
- Th at w o u ld be g r eat /w o n d er f u l. Th an k s very m uch.
Hi, everyo n e, so r r y I’m a bit lat e. I ju st need ed t o g at her
How do yo u t ak e yo u r co f f ee?/H o w w o u ld yo u lik e t h at ?
so m e f iles f or o u r m eet in g.
- Just b lack , t h an k s.
-
W it h m ilk /cr e am (Am E), p lease.
-
M ilk an d su g ar , p lease.
Co u ld I have a g lass o f w at er as w ell, p le ase ?
-
Not t o w o r r y./N o p r o b lem .
So , if everyo n e w o u ld lik e t o t ak e a co p y o f t o d ay’s
a g e n d a ...
W ell, I su p p o se w e sh o u ld m ake a st art .
So , sh all w e get do w n t o b u sin e ss?
Co m in g rig ht u p ./O f co u r se.
Rig ht , let ’s m ake a st ar t , sh all w e?
Here yo u ar e ./H e r e ’s yo u r co f f ee, ( g iv in g a d r ink)
So , sh all w e st art ag ain at , say, 3 .3 0 ? (b ef or e a b r eak)
Th an k yo u .
-
So u n d s go o d.
- Yo u’re w elco m e ./N o p r o b lem .
-
Not at a ll./D o n ’t m en t io n it .
E N T E R T A IN IN G
A
V IS IT O R
Sh all w e get so m e lu n ch ?
-
So u n d s go o d. It ’s b een a lo n g t im e sin ce b r eak f ast .
M ayb e I’ ll ju st have a co f f ee. I’m not act u ally t hat
hungry.
G iv in g d ir e c t io n s
W here are yo u n o w ?/W h er e is yo u r o f f ice no w ?
-
On t he f o ur t h f lo o r ./Ju st do w n here.
W hich f lo o r is yo u r o f f ice o n ?
-
The eight h! Don’t w o r r y -w e ’ll t ake t he lif t /elevat o r
(AmE).
S h o w i n g a v i sit o r a r o u n d y o u r t o w n o r c it y
Th is is t h e o ld t ow n sq u ar e /cat h e d r al (here).
Let m e sh o w yo u t he m u se u m /t o w n hall.
Th is kin d o f ar ch it ect u r e is t y p ical o f o ur regio n .
Th at ’s t h e cast le I w as t ellin g yo u ab o u t earlier.
It w as b u ilt /d e sig n e d b y ...
It ’s r e ally im p r e ssiv e /b e au t if u l.
I’ve n ever seen a b u ild in g lik e t h is b ef ore.
How o ld is it ?
-
I t h in k it ’s f rom t h e 15t h cen t u ry b ut I’m not t o t ally
su r e.
W here is t h e t o ilet /b at h r o o m ( A m E) /M ik e’s o f f ice?
It ’s ju st do w n t he h all/r o u n d t h e co rn er on t he lef t /
right .
It ’s t he f ir st /se c o n d /t h ir d d o o r on t h e lef t /r ig h t .
It ’s next t o t he t o ilet /f r o n t d o o r /k it ch en .
Just go o ut o f t he do o r an d t urn lef t t o get t o t h e lif t .
- Th at ’s v er y clear , t h an k s./Th an k s, I’m su r e I’ ll f ind it .
-
So rr y, co uld yo u ex p lain t h at ag ain ?
Co m e w it h m e an d I’ ll sh o w yo u w here it is!
I’ ll m eet yo u b ack here in t en m in u t es, OK?
-
So u n d s go o d . See yo u so o n !
I n t r o d u c in g a v i s i t o r t o y o u r c o l l e a g u e s
Th e f ir st p erso n I’d lik e yo u t o m eet is Vale r ie Duf our.
Sh e ’s o u r m ar k et in g m anag er.
Vale r ie, t h is is San n e Heit in k .
-
It ’s a p leasu r e t o m eet yo u , Sa n n e ./It ’s g reat t o f in ally
m eet yo u .
A sk in g f o r / G iv in g r e c o m m e n d a t io n s f o r sig h t se e in g
I’ve act u ally go t t h e af t ern o o n f ree t om o rrow .
I w as w o n d er in g if yo u had an y r eco m m en d at io n s f or
t h in g s t o do.
I kn o w w hat yo u can do.
Th er e’s a(n) g r e at /f an t ast ic/in t e r e st in g ar t g alle r y /
sh o p /p ar k /st r e e t .
Th er e’s a nice ex h ib it io n o f p h o t o s on at t he t ow n h all at
t h e m o m en t .
Th er e’s a f an t ast ic art g aller y ju st an ho ur f rom here.
If w e have t im e w e can m ayb e sh o w yo u o ne o f t he
lak e s nearb y.
-
Th at w o u ld be n ic e ./So u n d s great .
It ’s/Th e y ’re very in t e r e st in g /b e au t if u l/am azin g .
I can t ak e yo u if yo u lik e.
It ’s r e ally /d e f in it e ly w o rt h v isit in g /se e in g /a v isit .
I’d r eally lik e t o do t h a t ./l’d lo ve t o see t hat .
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U se f u l p h r a se s a n d v o c a b u la r y
A s k i n g f o r / G i v i n g d i r e c t i o n s in a t o w n o r c i t y
H e l p in g w it h t h e m e n u
W here is t he t ow n h all/st at io n /m u se u m ex act ly?
I’m af raid t h ey d o n ’ t have En g lish m en u s here.
How do I get t h e r e ?/W h at ’s t h e b est w ay t o get t h er e?
Just say if yo u need h elp w it h an yt h in g .
It ’s next t o /n e a r /ju st ar o u n d t h e co rn er f r o m /o n t he
I m ig h t need help w it h so m e o f t h is.
sam e st reet as yo u r h o t e l/t h e t ow n h all/sq u ar e ,
Is t h at so m e kin d o f m eat ?
ju st go alo n g t h is st reet , t h en t ur n lef t /r ig h t .
So w h at ’s ...?
Take t he se co n d /t h ir d st reet on t he lef t /r ig h t .
-
It ’s a k in d o f f ish /m e at /v e g e t a b le /p a st a/d u m p lin g .
Keep g o in g un t il yo u see t h e ch u r ch /b an k .
-
It ’s (a bit ) lik e an o m elet t e.
Yo u can w alk t h er e f ro m here.
-
It ’s m ad e w it h eg g s, m ilk and su g ar .
-
It ’s a lo cal sp ecialit y.
I n v it a t io n s
-
It ’s t y p ical o f /a sp e cialit y o f o u r regio n.
M ak in g an in vit at io n
-
It ’s a sp icy /sa v o u r y /sw e e t d ish .
I w as w o n d er in g if yo u m ig ht lik e t o jo in u s f or d in n er
-
It ’s m ade w it h m e at /f ish /v e g e t ab le s.
You have t o t ry t h at /t h o se .
t o n ig h t ?
How ab o u t m eet in g f or a co f f ee next w eek ?
I have a sp ar e t ick et f or t h e o p er a t o n ig h t . W o u ld yo u
lik e t o co m e?
M y p art n er and I are h av in g a p art y next Sat u r d ay. We
w ere h o p in g yo u co u ld co m e.
O r d e r in g
Do yo u kno w w h at yo u ’re h av in g ?
Have yo u d ecid ed yet ?
- Yes. I t h in k I’ ll have t he st eak .
-
I’m st ill t r yin g t o m ake up m y m in d . It all lo o k s so
good.
A ccep t in g an in vit at io n
Th at so u n d s r e ally n ice /g r e at . Th an k s v er y m uch.
-
Th an k s, I’d lik e t h at v er y m uch.
(I t h in k ) I’ ll have t h at f o r m y m ain co u rse (t hen).
I t h in k I need a co u p le m o re m in u t es, if t h at ’s OK.
Th at w o u ld be lovely.
I’m g o in g t o have t h e sp e cial.
Go o d id ea. Let ’s do t hat .
Let ’s see if w e can cat ch t h e w ait er ’s at t ent io n.
I’d l ik e / l ’ ll have t h e p ast a, p lease, (to the waiter)
Tur ning d o w n an in vit at io n
Have yo u st ill go t room f o r d e sse r t ?
I’d love t o , b ut I’m act u ally aw ay at a t r ad e f air all next
w eek.
P a y in g f o r t h e m e a l
Th at ’s v er y kin d o f yo u , b ut I’m su p p o sed t o be m eet in g
a f r iend f or d in n er t h is even in g .
I’d love t o co m e, b ut I’m af raid I ju st d o n ’t have t im e
Sh all w e get t he b ill?
I’ ll see if I can cat ch t h e w ait er w h en he g o es p ast .
Can w e h ave t he b ill, p le ase ? (to the waiter)
Co u ld yo u b r in g u s t h e b ill, p le ase ?
t o day.
Let m e get t h is./Th is is on m e ./I’ ll get t h is.
M ak in g an alt er n at iv e su g g est io n
-
How ab o u t t h e w eek af t er t h at ?
- Are yo u su r e ? Th at ’s ver y k in d /g e n e r o u s o f yo u .
M ayb e yo u can let m e kno w next t im e yo u ’re g o in g ?
Th at w as lo vely, t h an k y o u ./Th an k s f or t he m eal. It w as
r eally nice.
M ayb e w e co u ld go f o r d in n er t o m o rro w in st e ad ?
How ab o u t h av in g lu n ch so m et im e next w eek ?
EA T IN G
O U T
No, it ’s OK. I’ ll get it .
-
Yo u ’re v er y w elco m e.
-
It w as m y /a p leasu r e.
W hat do I do ab o u t t ip p in g ?
- You ju st ro und up t h e t o t al.
R e st a u r a n t sm a ll t a lk
Th is lo o k s a r eally n ice p lace.
It ’s v er y t yp ical.
I’m a bit h u n g r y /ab so lu t e ly st ar vin g .
-
Do t h ey accep t cred it car d s h er e?
Do yo u co m e here o f t en?
-
Oh ye s. I w as here last w eek act u ally.
-
U su ally w hen I have g u est s.
I used t o eat here a lot w h en I w o rked in t h is p art of
AT
A TR A D E
FA IR
S t a r t i n g a c o n v e r sa t io n w it h a st r a n g e r
I’m so rr y, b u t I co u ld n ’t h elp n o t icin g yo u ’ve got a
Ch ip p e r b ag . Do yo u w o r k f o r t h em ?
t ow n.
W hat do yo u reco m m en d ?
I n o r m ally leave ... p er cent .
I d o n ’t have an y cash on me.
Ex cu se m e, do yo u kno w if t h is is t he st o p f or t h e t rade
f air ?
Ex cu se m e, do yo u m ind if I jo in y o u ?
-
Not at all.
Are yo u here f o r t he t r ad e f air ?
- Yes, exact ly.
I’m Ut e A d en a, b y t he w ay.
-
Lloyd Ro b ert s. Nice t o m eet yo u .
U se f u l p h r a se s a n d v o c a b u la r y
T a l k in g a b o u t t h e t r a d e f a ir
M IS C E LLA N E O U S
C O M M U N IC A T IO N
S K IL LS
Are yo u lo o k in g af t er a st an d at t he f air ?
-
Yes, w e have a st an d here.
I’m act u ally ju st here t o lo o k ar o u n d an d do so m e
n et w o rkin g .
W hen did yo u get h er e?
-
On W ed n esd ay./Ju st t o d ay, act u ally.
R e a c t in g t o w h a t so m e o n e s a y s
Th at m u st be v er y st r e ssf u l/an in t er est in g jo b .
Yo u m u st be v er y p ro ud o f her.
Th at m u st have b een v er y ex cit in g /n ice.
Th at m ust have b een a d if f icu lt t im e f or yo u.
So , w hat do yo u t h in k o f t he f air so f ar ?
-
I’m en jo yin g it a lot .
-
It ’s q u it e go o d. Ce r t ain ly b et t er t h an last year.
-
I’m a b it d isap p o in t ed , t o t ell t h e t rut h .
Have yo u seen an yt h in g in t er est in g ?
-
Yes, o ne co m p an y h as d evelo p ed a r eally nice .../
so m e in t er est in g n e w ...
-
Not really, t o be h o n est .
A sk in g f o r c la r if ic a t io n
(I’m) so rr y, I d id n ’ t q u it e cat ch t hat .
(I’m) so rr y, co u ld yo u t ell m e yo u r nam e ag ain ?
So rry, co uld yo u say t h at f or m e ag ain ?
I’m so rr y, I d o n ’t q u it e f o llo w yo u .
I’m not t o t ally su r e w hat yo u m ean.
Did yo u say 15 o r 50 ?
Th at so u n d s lik e so m et h in g w o rt h ch eck in g o ut .
If yo u w ant t o t ak e a lo o k, ju st go t o se c t io n /h all B.
Th e st an d is right n ear t he door.
Th an k s f or t he t ip !
T a lk in g a b o u t y o u r co m p a n y
W hat co m p an y ar e yo u w it h ?
-
I’m t h e head o f p u r ch asin g at Pixdo rf .
-
I’m w it h a French co m p an y called Plein Air.
And w hat ab o ut y o u ? W h at do yo u d o ?
K e e p in g a c o n v e r sa t io n g o in g
Have yo u ever b een t o Ho ng Ko ng?
-
No , I h av en ’t . W hat ab o u t yo u ?
-
Yes, I h ave. I w as t h er e t w o year s ago on b u sin e ss.
Th is is act u ally m y seco n d v isit .
-
Oh r e ally ? W hen w ere yo u here b ef o re?
SM A LL TA LK
T a lk in g a b o u t t h e w e a t h e r
And w ho do yo u w o r k f o r ?
How w as t h e w eat h er w h en yo u lef t ?
W h at d o es yo u r co m p an y do (ex act ly)?
-
-
I can ’t b eliev e it ’s so su n n y /h o t /co ld here.
We m ak e so f t w are f o r r et ail POS syst e m s.
I’ve hear d o f yo u r co m p an y b ef o re. W h er e ar e yo u
-
It w as rain in g , as u su a l!/lt w as v er y n ice, act u ally.
W hat a b eau t if u l d ay!
b ase d ?
-
In To u lo u se. Do yo u kno w it ?
It w as act u ally sn o w in g w h en I lef t hom e.
It is, isn ’t it ?
Am I rig ht in t h in k in g yo u ’re b ased in Fran k f u rt ?
Th is su m m e r /w in t e r h as b een t e r r ib le /O K /lo v e ly /g r e at .
- Yes, t h at ’s right .
Th e last co u p le o f w eek s have b een very w ar m /co ld .
- W ell, ju st o u t sid e Fr ank f u rt act u ally.
Do yo u n o r m ally get go o d su m m er s h er e?
-
So yo u see w e r eally have so m e ver y ex cit in g new
p r o d u ct s/se r v ice s.
U su ally w e get at least a f ew hot d ays, but
so m et im es it r ain s a lot .
T a l k i n g t o a p e r so n a t a s t a n d
-
Not r eally!
I im ag in e t he w in t er s here m u st be p ret t y co ld.
It ’s r eally o ne o f o u r m o st in t er est in g d evelo p m en t s.
-
Oh yes. So m et im es it g o es do w n t o m in u s 15.
I ab so lu t e ly have t o sh o w yo u /d e m o n st r at e o u r n e w ...
-
A ct u ally t h ey’re not as co ld as yo u m ight t h in k .
It ’ ll o n ly t ak e a m in u t e.
It ’s/Th e y ’re cer t ain ly ver y in t er est in g .
T a lk in g a b o u t t r a v e l
E n d in g a c o n v e r sa t io n
- A ct u ally, no , I’ve b een here a f ew t im es.
Anyw ay, let m e give yo u m y card .
-
List en , do yo u have a car d ?
- Yes, it is. I’m r eally e n jo yin g it .
Is t h is yo u r f ir st t im e her e?
A ct u ally, I w as here o nce b ef o r e, in 20 0 1.
W hy d o n ’t I co m e b ack af t er w ard s t o t ak e a lo o k?
Have yo u b een here b ef o re?
So rry, I r eally have t o go now .
-
No, t h is is m y f ir st t im e.
I sh o u ld r eally get g o in g . I have an o t h er ap p o in t m en t in
-
Yes, I’ve b een here a co u p le o f t im es.
a co u p le o f m in u t es.
I’m act u ally su p p o se d t o be m eet in g so m eo n e in t en
m in u t es.
List en , I’ve ju st seen Ch r is o ver t her e. Ex cu se me a
W hen w ere yo u here b ef o re?
-
I w as here t w o year s ag o /in 20 0 5.
Have yo u ever b een t o En g lan d ?
- Just o n ce, w hen I w as a t een ag er. I did a sch o o l
ex ch an g e t o Lo ndo n.
m o m ent , I r eally need t o cat ch him .
-
No, never. I’ve alw ays w ant ed t o go t her e.
W as t h at f or b u sin e ss o r p le asu r e?
-
It w as a b u sin e ss t rip .
-
I w as ju st t h er e o n h o lid ay. It w as very r elax in g !
-
A b it o f b ot h.
Did yo u en jo y yo u r v isit t o ...?
j
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U se f u l p h r a se s a n d v o c a b u la r y
- Yes, v er y m uch. Esp e cially t he f ood!
-
It w as OK, b ut t he w eat h er w asn ’ t so gr eat .
T a lk in g a b o u t w h e r e y o u a r e fro m
Are yo u f rom Par is o r ig in ally ?
W hat did yo u t h in k o f ...?
- Yes, I am .
-
-
It ’s an am azin g cit y. Pit y ab o u t t he w eat h er t h o ug h!
No, I’m act u ally f ro m Br u sse ls.
W here did yo u st ay w h en yo u w ere t h er e?
I’m act u ally f rom a lit t le v illag e ju st o u t sid e Ro m e.
-
I w as b o rn in Bar celo n a, b ut I grew up in M ad rid .
We f o un d t h is f an t ast ic ho t el right next t o t he river.
I used t o live in Krakow .
T a l k i n g a b o u t a c o m p a n y ’s o f f i c e s
I w ent t o u n iv er sit y in M ich ig an .
Th is is a lo vely sp ace yo u have here.
I g rad u at ed f ro m u n iv er sit y in 19 9 5.
It’s a r eally n ice b u ild in g - v er y b r ig h t an d airy.
W here d id yo u liv e b ef o r e t h at ?
It’s a huge im p ro vem en t o n o u r p r ev io u s b u ild in g .
Did yo u go t o c o lle g e /u n iv e r sit y /v o cat io n al sch o o l in
[ nam e o f t ow n/cit y] ?
To be h o n est , I lik ed t he o ld b u ild in g bet t er.
It’s a gr eat n eig h b o u r h o o d - lo t s o f gr een sp ace and
so m e n ice caf es.
The o n ly p r o b lem is t h er e are no r est au r an t s n e ar b y /it ’s
d if f icu lt t o p ark here.
Have yo u b een in t h is lo cat io n lo n g ?
-
W hat did yo u st u d y ?
Do yo u ever m iss A m er ica?
- Yes, I do . Esp e cially t h e f o o d!
-
Not r eally, b ut I do m iss m y f am ily.
-
Not at all! I’m v er y h ap p y here.
No, w e act u ally ju st m o ved int o t h is b u ild in g six
m o n t h s ago .
- Yes, w e’ve b een here f or m o re t han t en year s.
T a l k i n g a b o u t w h e r e y o u liv e
I live in /n e a r /n o t f ar f ro m ...
How lo ng have yo u lived h er e?
T a lk in g a b o u t a co m p a n y
Do yo u lik e liv in g h er e?
How lo ng h as yo u r co m p an y b een ar o u n d ?
It ’s m ayb e a bit on t he sm all sid e.
-
Th e cu lt u r al lif e is r eally go o d.
It w as f o un ded by Raf ael Sala s t en ye ar s ago .
- W e’ve b een g o in g f or alm o st 50 year s.
Th er e’s a lot g o in g on.
How m an y p eo p le ar e in t h e co m p an y no w ?
It ’s q u it e ex p en siv e t o live here.
- We cu r r en t ly have 3 1 em p lo yees.
It ’s r eally nice t h at yo u can be o ut in t he co u n t r ysid e in
ju st t h ir t y m in u t es.
- We have ab o u t 20 0 st af f at t h e m o m en t .
W e’ve r eally ex p an d ed o ver t h e last f ew year s.
T a l k i n g a b o u t f r e e -t i m e a c t i v i t i e s
T a lk in g a b o u t m u t u a l a c q u a in t a n c e s
So , w hat do yo u lik e d o in g in yo u r f ree t im e?
Ho w ’s M arit a t h ese d ay s?
Do yo u have an y h o b b ie s?/D o yo u do an y sp o r t s?
W h at ’s Car o l up t o ?
I lo v e /lik e /d o n ’ t lik e /h at e co o k in g /r e ad in g .
Have yo u heard an yt h in g f ro m Jo sef r ecen t ly?
I o f t en go t o t he g y m /p lay t e n n is/d o yo g a af t er w o r k /at
t h e w eeken d .
W hat ab o u t Ch r is? Ho w ’s he d o in g t h ese d ay s?
-
He’s d o in g f in e.
I lik e sw im m in g /sa ilin g /g o in g t o t he t heat re b ut I never
h ave t he t im e.
Is A n ja st ill w it h t he co m p any, b y t he w ay?
-
Sh e ’s not , act u ally. Sh e lef t last July.
I t ry t o p lay f o o t b all/sq u ash at least o nce a w eek.
-
Yes, sh e ’s st ill here.
If I had m o re t im e, I w o u ld go t o m o re co n ce r t s/e at o ut
m ore.
As a m at t er o f f act sh e ’s in Ut recht now .
Do yo u kno w w hat sh e ’s d o in g t h er e?
I heard f rom h im /h e r a co u p le o f w eek s ago .
T a lk in g a b o u t f a m ily r e la t io n sh ip s
H e /Sh e w as p ro m o t ed t o p r o du ct m an ag er recent ly.
Are yo u m arr ied (as w ell) ?
Is t h at Ch r is Benn et t yo u ’re t alk in g ab o u t ?
- Yes, I ju st got m arr ied last year, act u ally.
-
No, I live w it h m y p ar t ner.
H e /Sh e say s h ello , b y t h e w ay.
-
I’m act u ally sin g le at t h e m o m en t .
I sh o u ld sen d h im /h e r an em ail.
Let m e sh o w yo u so m e p h o t o s.
-
Exact ly.
Say hi t o M aria f or m e. ( inf or m al)
Do yo u have an y b r o t h ers o r sist e r s?
Giv e m y reg ard s t o M aria, ( neu t r al/f o r m al)
Is [ nam e] m ar r ied ?
Sh o u ld I t ell h im /h e r hi f rom yo u ?
Do es [ nam e] have an y ch ild r e n ?
-
Co u ld y o u ? Th at w o u ld be nice.
How o ld is [ nam e] ?
[ Nam e] go t m arried in 20 0 2.
T a lk in g a b o u t p e r so n a l p o sse ssio n s
H e /Sh e h a s ... ch ild r en .
Th at ’s an in t er est in g p ain t in g /p ict u r e /p h o t o g r ap h
Th e y ar e m ar r ie d /se p ar at e d /d iv o r ce d .
yo u ’ve go t t here.
I lik e t h at p ain t in g /p ict u r e /p h o t o g r ap h . W here did yo u
get it ?
It ’s v er y co lo u r f u l/b e au t if u l/in t e r e st in g /d if f e r e n t .
I co u ld n ’t h elp n o t icin g yo u r new Blackb er ry.
H e /Sh e i s ... year s o ld .
M y h u sb an d /w if e is a m et e o r o lo g ist /an an alyst .
M y so n /d au g h t e r h as ju st got a p lace at u n iversit y.
V o ca b u la r y b a n k s
TH E W EA TH ER
w o r d s d e sc r ib in g
w o r d s d e sc r ib in g
w o r d s d e sc r ib in g
w o r d s t o d o w it h
w e a t h e r in g e n e r a l
tem p erature
t h e sk y
w ater
good
great
f an t ast ic
lo vely
OK
ch an g eab le
d ep r essin g
m iser ab le
t er rib le
f reezin g
co ld
ch illy
m ild
w arm
hot
b o ilin g
ro ast in g
clo u d y
grey
o ver cast
clear
su n n y
w et
dam p
d r izzlin g
hum id
p o u r in g
rain y
w eather verbs
to
to
to
to
to
to
to
to
rain
p our
d rizzle
f reeze
hail
snow
sh in e
clo ud o v er /t o clear
up (sky)
C O M P A N IE S
t a lk in g a b o u t t h e
v e r b s t o d o w it h t h e h ist o r y
a d je c t iv e s f o r r o o m s
c o m p a n y st r u c t u r e
o f t h e c o m p a n y o r b u ild in g
a n d b u ild in g s
lo cat io n
( f ir st /se co n d /t h ir d ) f lo o r
recep t io n (area)
lif t /e le v at o r (AmE)
st air s
n eig h b o u rh o o d
t o ile t /b at h r o o m /r e st r o o m (AmE)
k it chen
p h o t o co p ier room
m ee t in g /co n f e r en ce room
car p ark
em p lo yees
st af f
p er so n n el
co lleag u es
d ep art m en t
d iv isio n
b r anch
su b sid iar y
p aren t co m p an y
h ead o f f ice
to
to
to
to
to
to
to
to
to
to
b r ight
su n n y
air y
ligh t
d ar k
crow ded
sp acio u s
o ld
m o dern
b eau t if u l
ug ly
t y p e s o f f u r n it u r e a n d o f f ice
co m p a n y d e p ar t m e n t s
t a lk in g a b o u t t h e b u ild in g
f o un d
set up
ex p and
o p en a new o f f ice
clo se an o f f ice /a d ep art m en t
r est ru ct u re
d o w n size
m o ve ( in t o /o u t of )
t ak e on new st af f
lay o f f st af f
e q u ip m e n t
ad m in ist r at io n
b o o k k e e p in g /acco u n t s
p u r ch asin g
sale s & m ark et in g
p r o d u ct io n
leg al
r esear ch & d evelo p m en t (R& D)
lo g ist ics
cu st o m er ser v ices
t ech n ical su p p o r t
IT
h u m an re so u r ces (HR)
(of fice) ch air
st o o l
t ab le
d esk
recep t io n d esk
cu p b o ar d
n o t ice b o ard
w h it eb o ar d
f lip ch ar t
o verh ead p r o ject o r
p r o ject o r
F R E E -T I M E
A C T IV IT IE S
sp o r t
,
*
............
■
r e la x in g a t h o m e
*
■ •
»' . _v- !r “ _ ' I —
~1!' "
g o in g o u t
»
,
,
h o b b ie s a n d
p a st im e s
p layin g f o o t b all/sq u a sh /t e n n is/
g o lf
(going) sa ilin g /sw im m in g /
sk iin g /jo g g in g /c y c lin g /in lin e
sk at in g
k eep in g f it
g o in g t o t h e gym
d o in g y o g a/k ar a t e /t a i chi
list en in g t o m u sic
r ead in g
w at ch in g t elev isio n
co o k in g
v isit in g f r ien d s
d o in g n o t hing
eat in g o u t /g o in g t o r est au r an t s
g o in g t o t he cin e m a/t h e at r e /
o p e r a/m u se u m s/c o n c e r t s/
p u b s/b ar s
(go ing) sh o p p in g
g o in g clu b b in g
m eet in g f r ien d s
p layin g car d s/b o ar d
g am es
d o in g cr o ssw o r d s/
p u zzle s/Su d o k u
p h o t o g r ap h y/
d r aw in g /p ain t in g
DIY/h o m e
im p ro vem en t s
78
|
U
V o c a b u la r y b a n k s
TO W N S AN D
C IT IE S
p l a c e s in a t o w n / c i t y
air p o r t
h ar b o u r
r ailw ay st at io n
b u s st at io n
ar t g aller y
m u seu m
cast le
cat h ed r al
m o sq u e
syn ag o g u e
p ark
sp o r t s/le isu r e cent re
sw im m in g p o o l
o ld t ow n cent re
t o w n /cit y h all
sh o p p in g ce n t r e /m all (AmE)
u n iv er sit y
w o r d s t o d e sc r ib e
p h r a s e s t o d e sc r ib e r e la t iv e
t o w n s/cit ie s
s i z e a n d lo ca t io n
b eau t if u l
h ist o r ic
im p o rt an t
in d u st r ial
t h r iv in g
f ash io n ab le
gro w ing
lar ge
sm all
an cie n t
o ld
m o d ern
ch eap
ex p en siv e
a bit b ig g er t han
m uch sm alle r t han
ab o u t t h e sam e size as
(not t hat ) clo se t o
near
right next to
p art o f
on t h e (nam e o f river)
not f ar f rom
FO O D
p arts o f the
t yp e s of m eat
typ e s of
sid e d ish e s
v e g e t a b le
m eal
ap e r it if
st ar t er
m ain co u rse
d e sse r t /p u d d in g
(BrE)
d ig e st if
b aco n
b eef
ch ick en
ham
lam b
p o rk
rab b it
veal
ven iso n
d a ir y p r o d u ct s
d e sc r ib in g
au b e r g in e /
eg g p lan t
(AmE)
p ep p er
(red) cab b ag e
co u rg et t e ( Br E) /
zu cch in i
(AmE)
o n io n
cu cu m b e r
let t uce
sw eet co r n
m u sh ro o m
t u r n ip
p ar sn ip
ch ip s ( Br E) /
French f ries
(AmE)
p o t at o w ed g es
rice
salad
n o o d les
w ays of
d e sc r ib in g
co o k in g
food
to
to
to
to
h eavy
lig ht
rich
sav o u r y
sp icy
sw eet
f at t y
f at t en in g
salt y
su g ar y
t ast y
d e licio u s
d isg u st in g
to
to
to
to
b ake
f ry
d eep f ry
g r ill (Br E) /t o
b ro il (AmE)
ro ast
t o ast
sau t e
m icro w ave
hunger
m ilk
ch eese
yo g h u r t
cream ch eese
FA M ILY
AN D
hu ng ry
p eck ish
st ar v in g
raven o u s
f ull
R E LA T IO N S H IP S
w o r d s t o d e sc r ib e m a r it a l
w o r d s f o r t a lk in g a b o u t f a m ily
v e r b s co n n e ct e d t o f a m ilie s
st a t u s
m e m b e r s a n d f r ie n d s
a n d r e la t io n sh ip s
sin g le
en g ag ed
m arried
sep ar at ed
d ivo rced
w id o w ed
m o t h er -in -law
f at h er -in -law
b r o t h er -in -law
sist e r -in -law
st ep -d au g h t er
st ep -so n
o n ly ch ild
ex-w if e
e x -h u sb an d
b est f r iend
acq u ain t an ce
p art n er
to
to
to
to
to
to
to
to
to
to
to
be bo rn
m eet so m eo n e
m ake sb ’s acq u ain t an ce
int ro d u ce sb t o sb
get t o know sb
get eng ag ed
get m arried
sep ar at e
get divo rced
be p reg nant
have a b ab y
|
S o c ia liz in g
EX PRESS
SERI ES
E n g l i s h f o r S o c i a l i z i n g is p ar t o f t h e EX P R ESS S E R I E S . It is t h e id e a l
q u ic k c o u r se f o r a n y o n e w h o n e e d s En g lish t o s o c ia liz e in a p r o f e ssio n a l
co n t e x t . It can b e u se d t o su p p le m e n t a r e g u la r c o u r se b o o k , o n it s o w n ,
a s a st a n d -a lo n e in t e n siv e s p e c ia l is t c o u r se , o r f o r se lf -st u d y . W it h
E n g l i s h f o r S o c i a l i z i n g u n c o m f o r t a b le s il e n c e s d u r in g a b u s in e s s d in n e r
w ill b e a t h in g o f t h e p a st : y o u w ill b e p r e p ar e d f o r a n y sit u a t io n !
Key Fe a t u r e s o f t h e B o o k
•
A b r o ad r an g e o f m a t e r ia l t a r g e t in g d if f e r e n t s o c ia l iz in g s k i l l s an d
•
A w id e v a r ie t y o f e n g a g in g e x e r c ise s
•
St im u l a t in g r o le -p la y s
•
In f o b o x e s w it h c r o ss-c u l t u r a l t ip s, u se f u l l a n g u a g e , a n d st r a t e g ie s f o r
sm a ll t a lk t o p ic s
s u c c e s s f u l so c ia l iz in g
•
STA RTER se c t io n at t h e b e g in n in g o f e ach u n it w it h w a r m -u p an d
a w a r e n e ss-r a isin g a c t iv it ie s
•
O U TPU T se c t io n at t h e e n d o f e a c h u n it w it h t o p ic s f o r d isc u s sio n a n d
•
A p p e n d ix in c l u d in g a n sw e r k ey, t r a n sc r ip t , A -Z w o r d list , a n d a
r e f le ct io n
g l o ssa r y o f u se f u l p h r a se s a n d v o c a b u la r y
Key Fe a t u r e s o f t h e M u lt iRO M
•
R e a list ic l ist e n in g e x t r ac t s
•
In t e r a c t iv e e x e r c ise s t o p r a c t ise t h e la n g u a g e o f so c ia l iz in g
OXFORD
U N I V E R S I T Y P RES S
w w w .o u p .c o m
9780194579391