Course Code MGT1101 - Course FINAL REQUIREMENT and Title: Leadership and Requirement: (100% equivalent to Final Exam) Decision Making Effectivity: 2021 - 2022 Term 1st Semester Doc Status: Approved BUSINESS MANAGEMENT DURING COVID-19 Group 6 Table of Contents Overview /Name of the Business: Business Name: Tita Nhing’s Fastfood and Restaurant Form of ownership: Partnership Form of Business: Restaurant Job Position: Manager Organization mission: Tita Nhing’s Fastfood and Restaurant is the best restaurant that offers various of foods at affordable price to satisfy a customer’s needs. Organization vision: We envision a world in which there is no such thing as bad food and could eat delicious and healthy food at the same time. Company Address and Contact Details Company address: Mamburao, Occidental Mindoro Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Contact details Contact number: 0936 943 6709 Email address: Katefrances_03@gmail.com Website: https://www.facebook.com/Tita-Nings-Fastfood-Restaurant-126183564623087 Date of Virtual or Online Interview Date: Date: November 14, 2021 Via Google meet. Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Resume of Person Interviewed KEITH JOHN H. MALABANAN Restaurant Owner PROFILE EDUCATION Dela Salle Lipa Lipa City, Batangas 2006 - 2010 CONTACT PHONE: 0936-943-6709 Cuenca Institute Cuenca, Batangas 2002- 2006 EMAIL: Katefrances_03@gmail.com T.C Pasia Elem, School Cuenca, Batangas 1996-2002 HOBBIES WORK EXPERIENCE Watching movies Travelling Orix Metro Leasing and Finance Corporation Branch Head Mamburao, Occ. Mindoro 2013—present - Over all supervision of the branch Primarily responsible generating business for the branch Ensures that all branch employees conduct their daily activities in accordance with company policy and precedures Servimus Insurance Agebcy – Encoder Herrera St, Makati City 2012-2013 - Encode all the Name and Policy number to the company’s data base. Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Questionnaire Template BUSINESS MANAGEMENT DURING COVID-19 1. Are you a member of any entrepreneurship or business organization/association? _____ YES, and actively involved. _____ YES, for future help. _____ NO and not interested. 2. Entrepreneurship requires variety of tasks such as marketing, accounting, customer service and more. When you started your business Sir/Ma’am, have you earned any of the following in preparation for the business: _____ YES, I have earned college degree in business or entrepreneurship? _____ NO, I have not earned college degree in business or entrepreneurship but attended business trainings and seminars? Comment: 3. Engaging in business entails a lot of investments in terms of money, time, and sacrifices. And despite of all these investments, still many have failed in their business ventures. Based on your personal observation as a businessperson, it is a reality that not everyone is destined to be a successful entrepreneur especially now that we are facing this pandemic? _____ AGREE Comments here: _____ DISAGREE Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Comments here: 4. What kind of business did you manage during pandemic _____ Online business _____ Market firm _____ Restaurant Comment: 5. During this pandemic, did you promote your products online? ______ No ______ Yes, In what way? Is it effective? Comment: 6. Regardless of situation, my DAILY attitude in business is BEING positive. _____ YES _____ NO _____ SOMETIMES Comment: 7. One thing I enjoy most of my business during pandemic is: ______ It is my passion and something I want to do ______ It gives me income Comment: Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester 8. I keep journal or record of my daily business operation to compare the progress during and before pandemic _____YES because it keeps track of my income _____ NO, I do not keep any journal or record of my daily business operation because it is not my nature. Comment: 9. How long you have into this kind of business? ______ less than a month ______ less than 6 months ______ less than a year ______ more than a year Comment: 10. What is the effect of this pandemic to your business? _____ I have closed my business temporarily _____ My sales have decreased _____ I had better income Comment: Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Transcript of the Interview John: Hello, good morning Sir. We are first-year students from Far Eastern University and we would like to ask you some questions about your business. But before we start, I would like to introduce myself first. My name is John Richmond Ong and these are my groupmates, Ms. Hilary Badelles, Ms. Shaira Javier, Ms. Cathlyn Joy, and Ms. Jane Tatad. And now sir, can you introduce yourself and tell us about yourself. Mr. Keith: Hi guys. I am Keith Malabanan, the branch manager of Orix Company here in Mamburao Occidental and also the partner of Nhing Olleres on her restaurant business. John: Then this is my first question, Sir. Are you a member of any entrepreneurship or business organization or association? Mr. Keith: Yes, and I am actively involved. John: Entrepreneurship requires variety of tasks such as marketing, accounting, customer service and more. When you started your business Sir, have you earned any of the following in preparation for the business? Mr. Keith: Yes, and I have earned a college degree in business and entrepreneurship. John: Have you earned college degree in business or entrepreneurship. Mr. Keith: Yes, I graduated with a degree of Bachelor of Science in Business Administration. John: And the next question is, engaging in business entails a lot of investments in terms of money, time, and sacrifices. And despite of all these investments, still many have failed in their business ventures. Based on your personal observation as a businessperson, it is a reality that not everyone is destined to be a successful entrepreneur especially now that we are facing this pandemic? Is it agree or disagree? Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Mr. Keith: I am disagreeing because pag pumasok sa isang business kasi, your goal is to succeed. Pero may failure talaga of the business and from that failure you will learn from it and especially now we’re facing the pandemic. As a business owner, this is the only source of my income and entrepreneurship give up on their businesses, for me is not passionate enough to be a successful entrepreneur. John: What kind of business did you manage during this pandemic? Mr. Keith: Restaurant, and I also use social media platforms when the pandemic started. John: Regardless of the situation, is your daily attitude in business being positive? Mr. Keith: Yes. John: Give me one thing that you enjoyed most of your business during this pandemic, is it about your passion and something you want to do or just because it gives you income. Mr. Keith: It is my passion doing this business and at the same time I am generating income. John: Do you keep journal or record of your daily business operations to compare the progress during and before pandemic? Mr. Keith: Yes, because it keeps track of my income. John: How long have you been into this kind of business? Mr. Keith: More than a year, my business has been 6 years now. John: And the next question is, what is the effect of this pandemic to your business? Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Mr. Keith: It gives me better income. As I have stated earlier, my income is better since the pandemic started because I earned a bigger platform of people seeing my products. John: That is all the question Sir, thank you. Mr. Keith: Okay, thank you guys and goodluck. Cathlyn: Thank you, Sir. John: Thank you, Sir. Jane: Thank you, Sir. Hilary: Thank you, Sir. Photo Documentation Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Individual Reflection Paper/Personal Plan While doing this activity, we encountered a lot of struggles. At first, we had a hard time looking for members and we actually lack members but despite those we still managed to finish it on time. As we interviewed him, I have realized that being an entrepreneur is something you should passionately do because there will be a lot of challenges that would occur just like this pandemic we’re currently going through right now and these affects the business but still they still managed to continue no matter how hard it is to earn. I realized that as a business man, your goal isn’t only to earn but to do it according to your passion. While doing this activity as a group, I really had a hard yet great time doing this with them. I think being a leader should know how to communicate well and must know how to get other people’s attention. -JAVIER, SHAIRA B. Throughout this activity, we have a hard time looking for our respondent, I also struggled to find a time where both I and my group mates are available to work together at once. At first, it was a struggle, but when we finish our interview via google meet, the flow of doing our activity becomes easier. While doing the interview, Richmond was the one who asks the interviewee all of the questions, I and the other member were just there if ever the interviewee have questions for us Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester and if his answer is not clear, we are there to ask a follow-up question. However, everything was fine during the interview. So all we did was listen and learn, I have realized that it takes a passion to be a good entrepreneur. All in all, l have a great time doing this activity by learning new knowledge from my group and the interviewee. -OLLERES, CATHLY JOY B. I believe that learning through other people's experiences is just as important as learning them first handedly. Being an entrepreneur is not just about building a brand from the bottom up, but it is being able to handle and manage the adversities that come with it. As we all know, the past year has taken a toll on the business industry and the people had to make adjustments and adapt to the situation. From my first impression of how he had responded, I could tell that he is a leader who is persistent and handles his business well and makes practical decisions for his company and his team. Though we've experienced some minor setbacks with the progress of our output, I still find it quite exciting with how much we've learned and what we've yet to learn. -BADELLES, HILARY As a student-athlete, scheduling our group work is challenging since I must also consider the time of my groupmates. Indeed, at the time of our interview with Sir Malabanan, my calendar was overloaded with arbitration for the National Paralympic Games-Chess, and fortunately, it was successful. Additionally, what I realized from interviewing Sir is that when you enter a business, you are truly driven to succeed, whatever the outcome. As with his firm, he did not halt operations in the event of a pandemic; he continued, and the enterprise is now thriving. My experience with my groupmates was that it was initially tough due to everyone's schedules, but after we settled on a single plan, we began making rapid progress. -TATAD, JANE As a student, I have discovered that becoming a successful entrepreneur requires a strong sense of purpose. And through conducting this type of interview, I understood that it was Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester satisfying to watch individuals succeed in life, even though it was difficult at first to climb from the bottom, but once you did, it was wonderful to see them reach their goals. . -ONG, JOHN RICHMOND Acknowledgment We would like to acknowledge and give our warmest thanks to our professor Leonardo Cada Jr. who guided us and made this work possible. His guidance and advice carried us through all of the stages of this paper. We would also like to thank our interviewee Mr. Keith John H. Malabanan for participating in our study.
