Uploaded by Ezra Magara

User Manual Critique 18th March 2019

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Running head: USER MANUAL CRITIQUE 1

Student’s name: Shujaa Fulani

Course Title: ENGL220 D002 Win 19

Date: March 16, 2019

USER MANUAL CRITIQUE 2

User Manual Critique

In this paper, I will critique the online user manual for E-cigarette accessed at http://www.ecig.com/images/prods/manuals/ego-c.pdf

. The evaluation criteria will to determine if the information presented is appealing to readers and how they can easily read the instructions, the layout as well as audience recognition. Each point and layout of this manual is comprehensively assessed to evaluate its usability and quality.

Audience Recognition

The author of this manual targeted a general audience, and he aimed to enlighten people who smoke a cigarette. His aim was also to present the information in the simplest way possible; it is quite unfortunate that the creator knew all he needed to attract readers, but he failed to meet the required manual requirements.

In order for him to reach a bigger audience, it is essential for him to make sure that the language used is friendly and can be understood easily. Nonetheless, when the technical part is needed, there is no reference to the photograph diagram is made. In case someone skips to photo diagram, chances are higher that he or she will not comprehend the cartridge. The website layout was not effective, and it does attract new users and retaining the old one. I found it hard to navigate from one point to another. The layout was inferior, navigating from one point to another is very tiresome.

Introduction

The E-Cigarette manual entails comprehensive information about the use of cigarette and its side effects. The introduction comprises of information about electronic cigarette, E-Cigarette, and the components instructions. In the introduction, the author failed to use catchy phrases that would attract the readers that make them meet his goals, which is educating the community on

USER MANUAL CRITIQUE 3 safety measures. The grammar used in this part is abysmal; many spelling mistakes make it undesirable to read. The spelling and grammar errors make the manual very unprofessional.

Components of Instructions

The instruction components should comprise of title page, graphics and purpose. An effective manual should have a table of content, list of risks and list of needed tools and equipment.

Furthermore, the manual should also have glossary terms, step by step instruction and additional information. It can be noted that not all manuals have the above requirements some are simple and straight to the point. The E-Cigarette manual comprises of all the above element apart from the table of content, numbering of steps and glossary. The manual components are very vague and do have all the instructions steps. The creator wrote in simple terms and language, but he never went into details on turning the equipment on and joining the parts.

Safety Requirements

The Safety requirements in the E-Cigarette manual has focused on ensuring that customers and manufacturers are safe. The manual has presented the required information on caution and safety; they are defined well and consists of hazard prevention strategies. I feel like the information was copied and pasted from different sources of information since there are a lot of repeated sentences; this makes it look very unprofessional.

Required Tools or Equipment

The devices and tools that are required to operate the electronic cigarette are listed in details and its purpose. The graphics used are descriptive and self-explanatory; they are arranged well in a professional way.

Conclusion

USER MANUAL CRITIQUE 4

In a nutshell, this user manual adopted the eye-catching color and graphics and well formatted white spaces. Nonetheless, there is poor spelling, grammar, and repeated information.

In general, the manual is very unprofessional; hence I would give the creator D, below average.

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