LTC14-P94 11 December 2014 Learning and Teaching Committee Paper Title: Review of Exam Timetabling Policies and Procedures Author: Mark Lister 1. Specific Decision Required by Committee 2. Relevance to University Strategy 3. Executive Summary The Committee is asked to review the current approach to exam timetabling and consider the need for, and the steps that might be taken to implement, a new policy. To deliver the best possible academic experience and deliver outstanding levels of student satisfaction. Regulation VII currently states that ‘An examination timetable shall be published at least two weeks before the date of any examination.’ Beyond that, there is no formal policy or guidance in place to stipulate what constitutes an acceptable timetable. Loughborough Students’ Union have raised concerns about the number of instances of consecutive exams/exam bunching and the impact that this has on the Student Experience. Individual Schools and Departments have also raised separate concerns about the flexibility of the timetable and the impact that this has on their ability to mark scripts in a timely manner. This paper analyses the various approaches taken by Loughborough’s NSS competitors to the following 1) exam bunching, 2) what is communicated to students by way of a published timetabling policy. Following that; historical Semester 1 data will be mapped onto a number of different scenarios to explore whether or not the instances of exam bunching can be reduced further and what the implications for this might be. The Learning and Teaching Committee are asked to provide a view on what factors should take priority when producing the timetable and in particular to consider whether or not School/departmental requirements negatively impact on the ability to minimise bunching. 4. Essential Background Information 5. Sector comparison of timetabling policies adopted by Loughborough’s NSS competitors. Risks, Risk Mitigation and Governance/ Accountability 6. Implications for other activities Exam scheduling/timing has a direct bearing on the marking and feedback process. 7. Resource and Cost None at this point but depending on the steer from LTC, some proposals will have a cost/resource implication – to be defined at a later stage. 8. Alternative Options considered No firm proposals are being made at this stage. LTC is asked to comment on a range of factors/scenarios to inform the next stage of investigation. 9. Other Groups/Individuals consulted. 10. Future Actions, Timescales & Frequency of Review by this Committee. Loughborough Students’ Union Following feedback from LTC, we hope to be in a position to draft a timetabling policy for consultation and approval in the Spring Term. 11. Success Criteria (KPIs) Introduction Through the use of CMIS software, the University has gained greater control of examination timetabling. Conditions are applied to each exam and these are placed onto the timetable within a set of parameters, as defined by the user. Following the implementation of CMIS in 2012, the extent of exam bunching has reduced. Previous timetables would often contain instances of students sitting five exams in five consecutive days; and the instances of four back to back exams were numerous and often deemed to be unavoidable. On the 2013-14 Semester 1 timetable there were 16 cases of students with four back to back exams and 1398 cases of three back to back exams. Since then, the exam venue has been relocated to the Dan Maskell Tennis Centre and on the 2014-15 draft Semester 1 timetable; there are currently no cases of four back to back exams and 983 cases of three back to back exams. Prior to commencing timetabling; Schools and Departments are invited to submit requests in relation to how they would like specific modules to be placed. For Semester 1 2013-14, requests were made for 252 out of a total of 503 exams (50.10 %). These can range from requesting a specific week (common) through to avoiding a specific date (less common). Once these requests have been added to CMIS, the software is then asked to timetable each exam according to the following parameters; 1) No more than one exam per student per day. 2) No more than three exams per student per week*. 3) Larger exams placed as early in the exam session as possible. *If it is not possible to place all exams, then this constraint is relaxed (to allow four exams per week etc.) until each paper has been allocated a slot. Current timetabling constraints At present a number of factors have to be taken into account/considered when scheduling exams, and these have, in the past, been considered as an informal policy. These are as follows; 1) 2) 3) 4) 5) No more than one exam per student per day. One central venue with a capacity of 990 (there is also a central Extra Time Venue and a central Computer Venue) Three hour exams have to be scheduled in the longer AM session (AM = 9am-12noon; PM = 1–3pm; EVE = 4–6pm) Larger exams given higher priority; with a view to being scheduled earlier in the exam period Departmental/School requests (as highlighted above) a. A number of Schools/Departments have teaching events taking place in Week 15 b. Some Schools/Departments submit requests to manufacture fewer bunched exams for their students (i.e. requesting a day in between exams). This is not the case across all Schools and can lead to inconsistencies in terms of the make-up of individual timetables 6) Aim to minimise exam bunching (current approach is to minimise 4 back to back wherever possible) 7) In Semester 2, all finalist exams are scheduled within the first two weeks of the exam session (wherever possible) Although, the number of available seats can sometimes restrict where larger modules are placed, the move to DMTC has increased the capacity of each session resulting in this becoming less of a factor. Instead, modules often remain unplaced as a result of the constraints generated by School/Departmental requests (i.e. earlier slots become overpopulated as the timetable becomes frontloaded). Sector Comparison Having undertaken research of the approach to timetabling taken by our NSS competitors (as identified by Head of PQTP); Loughborough University compares very favourably in terms of what it deems to be appropriate levels of bunching. In the examples highlighted in Figure 1; • • • Students are informed that they may be required to sit more than one exam per day at all universities other than Essex and Southampton. In almost all cases, bunched exams are often defined as those taking place within consecutive sessions (eg, AM followed by PM). This differs to Loughborough, where bunched exams are defined as those scheduled on consecutive days. At Leeds, Durham and Southampton; students are informed that they may be expected to sit exams in three consecutive sessions (e.g. AM – PM – AM). At Reading, this rises to four consecutive sessions. However, Loughborough does not have a published examination timetabling policy and therefore is not able to communicate this to our students/staff. As a result we are not able to manage the expectations of students/staff in terms of what they can expect from a timetable. The examples highlighted in Appendix 1 clearly set out each university’s policies and guidelines; including the parameters within which timetables are constructed and make it clear to students what they can expect from their timetable. What are the alternatives to the current approach to timetabling? Using actual data from the Semester 1, 2013-14 session, CMIS was used to model a number of different scenarios to assess their potential impact on the timetable. Figure 2 illustrates how each scenario fares in terms of the number of back to back (consecutive daily) exams that have been timetabled. The following findings are worthy of note; • • • • Increasing the capacity through the additional use of the Sir David Wallace Sports Hall (additional 896) seats does allow for a significant reduction in exam bunching. However, it does not allow for the use of fewer sessions (i.e. remove the need for exams to be scheduled in Week 15). This is likely to be as a result of the constraints placed on module placement by School/Departmental requests. Running two venues would significantly increase the cost to the University (lost SDC bookings, student office resource, potential confusion for students, can’t record more than one main venue in LUSI at present, increased cost of invigilators across two venues etc.) Increased use of Saturdays does generate a small decrease in exam bunching. However, the academic year was recently restructured in order to negate the need for Saturday exams. Saturday exams have traditionally met with resistance from staff and not sure what the student view would be. Extending the PM and Evening sessions to allow for three hour exams to be scheduled within them does reduce the number of bunched exams (particularly when this is applied to both sessions). However, this would result in exams finishing later in the evening (9pm in the event of 3 hour exams being held in the evening). This would have implications for both students and staff, and could be a particular issue in January. Removing departmental requests from consideration does have a significant bearing on the number of bunched exams. This would allow all exams to be timetabled, with or without Saturdays, and reduce the number of instances of three back to back exams by over 50%. LTC Action Required 1) LTC is asked to discuss which aspects of our current practices should be adopted as the framework for a formal timetabling policy; • No more than one exam per student per day • One central venue • Three exam slots per day (AM = 9am-12noon; PM = 1–3pm; EVE = 4–6pm) • Larger exams given higher priority; with a view to being scheduled earlier in the exam period • Aim to minimise exam bunching (current approach is to minimise 4 back to back wherever possible – with three back to back exams considered to be acceptable) • Exams to be scheduled Monday - Friday • In Semester 2, all finalist exams are scheduled within the first two weeks of the exam session (wherever possible) 2) LTC is asked to consider how School/departmental requests should be incorporated into the timetabling policy/process (timing and nature). 3) LTC is asked to consider any other changes to the aspects listed in 1) above. 4) LTC is asked to agree that greater efforts be made to publicise the resulting Exam Timetabling policy to students. This will require the relevant pages on the University website to be re-written and for Schools and Departments to play a greater role in communicating this policy as part of any exam related contact with students. Figure 1 – Loughborough University compared to the sector. University LOUGHBOROUGH Essex Sussex East Anglia Surrey Manchester Leeds Nottingham Southampton Durham Reading Sheffield Max Exams Per Day 1 1 1 2 2 2 2 2 2 2 2 2 Consecutive Sessions allowed? Detail Yes Four exams per week Yes n/a Yes Yes Yes Yes Yes Yes Yes Yes Yes Four exams per week Vague No more than 2 exams in 48hr period Two or more consecutive days Three exams in consecutive sessions Several consecutive days Three exams in consecutive sessions Three exams in consecutive sessions Four exams in consecutive sessions 12 Hours in one week Five Back to Back Four Back to Back Three Back to Back Semester 1 (2013-14) Actual Timetable 2014-15 Semester 1 draft (Dan Maskell Tennis Centre) Increased Capacity (to include SDW) Scenario A – No Saturdays andr Week 15 Scenario B – No Week 15 Scenario C – Current exam provision Increased use of Saturdays (two sessions AM + PM) Scenario A No Departmental Requests Scenario A – No Saturdays Scenario B – Include Saturdays Extended Sessions Scenario A – 3hr exams in PM Scenario B – 3hr exams in PM & Eve Events Not Placed Figure 2 – Scenarios mapped onto 2013-14 Semester 1 data. 0 0 0 0 16 0 1398 983 10 4 0 1 0 0 52 85 0 1426 1088 261 0 0 0 1056 0 0 0 0 0 0 767 663 0 0 0 0 0 0 1117 521 Author – Mark Lister Date – December 2014 Copyright © Loughborough University. All rights reserved. Appendix A: SECTOR COMPARISON Examination Policies Available on the Internet University of Sheffield What are the exam scheduling guidelines? You should not expect to sit more than one 3 hour exam in one day; or a total of four exam hours per day. It is unlikely that you will be required to sit more than 12 exam hours in one week, or more than 9 hours over 4 days. However, timetables are subject to a number of constraints and, although rare, your timetable may not always fit within these guidelines. Why are my exams on consecutive days? Sometimes it is impossible to avoid scheduling exams on consecutive days, or placing 2 exams in one day in exceptional circumstances. This is due to a large number of students registered on modules requiring examinations during a limited period. University of Sussex As far as possible the timing of examinations is restricted to mornings and afternoons on weekdays, however the constraints of the examination periods and combinations of modules dictated by the curriculum require some examinations to be held outside those times (on Saturdays and Bank Holidays and in the early evening). We try to avoid students having to sit more than one examination per day as far as possible. University of Surrey Examinations will be scheduled according to these principles: • • • • Scheduling will be between 9.00am and 9.00pm each day, including Saturdays. You may have two examinations in one day. Where you have more than one examination in a day, the total number of hours of examinations in any one day will not normally be more than four (ie if you have a 3 hour examination and a 1 hour examination or two 2-hour examinations but not 2 x 3 hour examinations) You will not normally have more than 2 examinations in a 48 hour period. Where you have an examination in the evening one day (i.e. finishing after 6.30pm), you will not have an examination before 10.30am the following morning. If you have two examinations on one day, the minimum period of time between examinations will be 90 minutes. University of Reading Conventions in relation to timetabling A candidate for the Final Examination of a degree (Part 3 or Part 4) will not be required to sit more than three consecutive three-hour examinations nor more than four consecutive examinations of any length. (It should be noted that examinations on Friday afternoon and Monday morning would not be considered consecutive for these purposes.) Examinations for Parts 1 and 2 are not subject to this restriction, but the Examinations Office seeks to minimise the concentration of examinations for these candidates. If an Examination Representative considers that examinations are unreasonably concentrated, he or she should contact the Examinations Office as a matter of urgency. University of Nottingham Why do I have 2 examinations in one day? The logistical difficulty of scheduling a large number of examinations involving many thousands of students to take place in a limited number of days makes it inevitable that some students will have two examinations on the same day. University policy therefore does permit this to be the case. Where possible we try to ensure that the examinations are not consecutive. Why do I have examinations on consecutive days? Due to the difficulty of scheduling a large number of examinations involving many thousands of students to take place in a limited number of days it is impossible to avoid students having examinations on consecutive days, sometimes over several days, and for this reason University policy permits you to have examinations on consecutive days. Why are all of my examinations scheduled close together? The difficulty of scheduling a large number of examinations involving many thousands of students to take place in a limited number of days makes it is not always possible to spread them evenly over the examination period. University of Manchester For the last few years, the examination schedule has been produced using dedicated software for which the overarching factor is the production of a timetable with no, or as few as possible, student clashes. While attempts are made to ensure that students have a spread of examination dates throughout the examination period, in many cases this is not possible given the institutional constraints on the numbers of examination venues that are available, the number of examinations that are scheduled to take place and the options available to students on any particular programme of study. I fully sympathise with Schools that, while trying to improve the student experience, find that they face discontent from students who have been allocated a clustered examination timetable. However, the sheer scale of the numbers involved mean that there is very little opportunity for altering schedules from the set timetable. There are simply too few permutations of possible timetable solutions to allow consistent gapping between exams. In order to help manage student, and staff, expectations of the examination process, could I please encourage Schools to include a note in programme handbooks, where this is not already the case, to state that students must expect to have examinations on two or more consecutive days and, potentially, have more than one examination within a single day. The University will try to ensure that instances of these events happening are as few as possible, but it is simply not possible to construct an examination timetable within the existing parameters that spreads all examinations out equally for all students. University of Leeds Consecutive exams If you have three exams in direct succession, report this immediately to the Examinations Office. Include your full name, student number and the module codes and titles for all exams affected. Definition of three consecutive exams: In the Semester 1 and August exam periods there are two exam sessions a day, therefore an example of three consecutive exams would be: • • • Monday morning exam (09:30 start) Monday afternoon exam (14:00 start) Tuesday morning exam (09:30 start) In the Semester 2 exam period there are three exam sessions a day, therefore an example of three consecutive exams would be: • • • Monday morning exam (09:00 start) Monday afternoon exam (13:00 start) Monday evening exam (17:00 start) University of Southampton You should expect to have no more than three consecutive exams. Three consecutive exams means: a morning exams, followed by an afternoon exam, followed by a morning exam OR an afternoon exam followed by a morning exam, followed by an afternoon exam. If you do notice that you have more than three consecutive exams, please contact your student office immediately. University of East Anglia What You Can Expect From Your Examination Timetable This year, the Student Union Academic Officer, The Academic Pro Vice Chancellor and the Learning and Teaching Service agreed some new standards for your examination timetables: • Your timetable will be released by 5pm on 7 March 2014, which is 1week earlier than in 2013 • Every effort will be made to limit your timetable to one examination per day Assuming nothing unexpected happens, the new service standards above will be delivered for the vast majority of students. However, due to the volume of examinations and the constraints of the 6-week assessment period, there is a risk that a small minority of students may be timetabled for two exams in one day. We anticipate that this will affect very few students. With regard to a preferred spread of exams, this differs from person to person and, with over 8,700 candidates, it is impossible to deliver a timetable that provides a preferred spread of examinations to everyone. Even if it was possible to collect that information, it is likely that a consensus would not be reached on an ideal spread. Therefore, we use a computerised scheduling package which means that the individual spread of examinations will vary for student to student and from year to year. You may receive a timetable that you are pleased with one year and a timetable that you find less favourable another year. For instance, you may find that the majority of your examinations are towards the beginning or the end of the assessment period, both of which may have different appeal for different students. You may find that your examinations are spread out or they could be scheduled within a shorter time period. And, as stated above, you may be timetabled for more than one examination in one day. University of Essex How many exams must I take per week? The University applies the following guidelines to the exam schedule, and it aims to meet these guidelines wherever possible: • Students may be required to take up to four exams per week (Monday - Saturday) *. • Students may be required to take only one exam per day *. • Students may be required to take an exam on up to two of the three Saturdays within the main exam period *. *Please note that the above statements do not apply to the early/resit examination periods Durham University Changes will only be made to the timetable if a student identifies clashing examinations or has more than three consecutive examinations. Will you move my exam? The exam timetable will only be changed in response to student requests if: • • You have a clash (2 exams at the same time on the same day); You have 4 consecutive exams (e.g. AM, PM, AM, PM or PM, AM, PM, AM).