MARJORIE M. AVISO SKILLS / CHARACTERISTICS: o o o o o o o o o o Can do offline or online tasks like email management, chat support, research, content and article writing, blog entry, data entry, reports and documentation, customer support, email response handling, technical support, link building, campaign management, etc. Proficient in written and spoken English (Native American and UK/Australian); Knowledgeable in the difference between UK/Aussie English and American English Proficient in the use of computer specifically MS Office 2003, 2007, 2010 (Word, Excel, Outlook, Powerpoint, Access), Adobe Reader, Adobe Acrobat, Express Scribe Proficient in the use of VOIP, skype, emails, chat, blogs and other collaboration tools and project management tools like Basecamp, Teamwork PM, Podio or Asana Proficient in the use of internet marketing tools like Market Samurai, InfusionSoft, Hootsuite, Google Analytics, Google Webmaster Tools, Unbounce platform Proficient in the use of technical tools like FTP, Dropbox, TeamViewer, Join.me, Handbrake, etc. Knowledgeable in WordPress backend, Drupal backend, Pyro CMS backend except coding and CSS, Internet Marketing: Seach Engine Optimization (On page and Off page), Pay Per Click Marketing, CPA Marketing, Landing Page Optimisation, Facebook Ads, Copywriting, Social Media Marketing (Facebook, Twitter, Instagram, Pinterest, LinkedIn, Google+) Writing: Transcription, Web copy writing, Sales page and sales funnel content creation, SEO On page optimization, Press release creation, Article creation for blog and article submission, Content spinning, Newsletters and brochure content creation (except design) Philippine Nurse Licensure Examination of June 2008 board passer PROFESSIONAL EXPERIENCE: o Virtual Assistant Real Estate Jobs Search February 2014 to present Social media management Mail merging Formatting resumes/editing images Article writing WordPress management Database management o Copywriter Freight Company (Work from Home) June 2013 to January 2014 Writes and researches contents for 5 branches of the company in Asia Pacific o Does social media management and posts creation Creates and publishes newsletters SEO Link Builder / Citations Specialist Publicity Monster June 2012 to May 9, 2014 o Submission of customer information into directories for SEO purposes Content submission through PDF Sends Google Analytics reports to customers Sends ranking screenshots to customers Cleans, edits and corrects wrong customer information on the web Customer support Marketing Specialist / HR Assistant Staff.com (Online Recruitment Agency) April 12, 2012 to April 30, 2013 Does online marketing tasks like link building, content publishing, managing social media, leads generation, and various ad hoc tasks Point of contact for HR concerns for both internal and external staffs Review staff reports, progress and screenshots based on Time Capturing tool. o Student Support / Trainer/ Database Manager Talent 2 (Work from Home) January 2012 to May 2012 o Technical Operations Analyst Xoom Global Money Transfer June 2011 to January 2012 o Does administrative tasks (data entry, email or phone calls) according to company policies Motivates students to do their course and keep them in line with their training plan Keeps and maintains records of students’ progress Monitors partner operations, systems and processes Troubleshoots any networking issues or systemic issues Makes sure transactions are within SLA Disseminates service impact notifications, system updates or other important information to customer service department Manage and tracks reports for trends analysis Fraud Analyst Xoom Global Money Transfer April 2010 to June, 2011 proactively monitors and reviews electronic account and transaction data for suspicious activity and possible fraud reviews, investigates and resolves irregular transactions reported by account holders identifies business areas requiring increased security controls to protect an organization and its end users from future incidents of fraud keeps detailed records of suspicious activity, analyzes trends, communicates security threats to management and provides recommendations for loss mitigation as needed PART TIME / PROJECT-BASED POSTS o SEO Writer / Copywriter / Ghost Writer MargeAviso.com o Certified General and Medical Transcriptionist Scribbie.com and TranscribeMe.com o General Virtual Assistant Freelance client from Craigslist (March to September, 2013) Manages Wishlist members on WordPress by granting and removing access and managing log-in information Manages WordPress backend, updating and scheduling posts, setting up sales page and opt-in form Uploading large video and audio recording to Amazon Web Services Setting up recorded interviews on Instant Teleseminar o Citations Specialist for Google Places / Link Builder Elance.com (March to December, 2013) o Editing PSD files for business cards and ads; creating Facebook cover and posts image using Picmonkey.com Freelance client from Craigslist (October, 2013) ACHIEVEMENTS: o o o o With Honors, S.Y. 2004-2005 Service to University Award, Second Semester, S.Y. 2006-2007 Agent of the Year 2010 (Proactive Cancellation), VXI Global Solutions Passed Google Advertising Fundamentals with 92% mark SEMINARS / TRAININGS ATTENDED: o Google Advertising Fundamentals Certification Google Adwords www.google.com/adwords February, 2014 Expiration: February, 2016 o Online Learning in Certificate III in Business Talent 2 www.talent2.com.au May 31, 2012 o Online Learning in Certificate IV in Business Talent2 www.talent2.com.au May 31, 2012 o Careers in Call Center Industry, Web Designing and Ethics in Information Technology Baliuag University College of Environmental Design and Engineering Second Semester, S.Y. 2006-2007 February 6, 2007 o Conversational English Skills Training Baliuag University School for Call Center Training First Semester, S.Y. 2007-2008 June 18 – August 13, 2007 EDUCATIONAL BACKGROUND: Collegiate : Baliuag University Baliuag, Bulacan Bachelor of Science in Nursing 2004-2008 Secondary : St. Paul College San Rafael, Bulacan 2000-2004 Primary : St. Paul College San Rafael Bulacan 1994-2000 : : : : : : : : 26 years old June 30, 1987 Philippines Female Filipino Single Catholic English, Filipino PERSONAL PROFILE: Age Date of Birth Country Sex Nationality Civil Status Religion Language