Organizational behavior and Management Personality and values Attitudes and job satisfaction Perception and individual decision making Motivation concepts Foundations of group behavior Communication (Selected concepts) Basic approach to leadership (Selected concepts) Power and politics (Selected concepts) Conflict and negotiation (Selected concepts) Organizational Culture (Selected concepts) Organizational change and stress management (Selected concepts) ORGANIZATIONAL BEHAVIOR AND MANAGEMENT An organization is a collection of people who work together to achieve individual and organizational goals. Management is the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness. Any person who supervises one or more subordinates. They make decisions, allocate resources, and direct the activities of others to attain goals. Management Functions Figurehead Liaison Disseminator Entrepreneur Resource allocator Leader Monitor Spokesperson Disturbance handler Negotiator Conceptual Skills: The ability to analyze and diagnose a situation. Human Skills: The ability to understand, work with, lead, and control the behavior of other people and groups. Technical Skills: The ability to apply specialized knowledge or expertise. Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments. Psychology Many psychological theories dealing with learning, perception, personality, emotions, attitude and stress have been applied in OB to understand workrelated phenomena such as leadership, motivation, job satisfaction, absenteeism, turnover…. Social Psychology Many of the concepts and theories about groups( communication, conflicts, politics, decision making…)used in OB are origins in the field of Social Psychology. Sociology Their greatest contribution to OB is through their study of groups in organizations, particularly formal and complex organizations. Anthropology Anthropologists work on cultures and environments; for instance, they have helped us understand differences in fundamental values, attitudes, and behavior among people in different countries and within different organizations. Organizational Level Group Level Individual Level Facing workplace/ Employment Relationships Changing Social/ Cultural Environment Evolving Global Environment Advancing Information Technology