Starter Question
Think about a job you have had. How did you learn what was
expected of you? How did you know who to talk to and
how to behave?
Activity: Discuss a way to make the instructions provided
before an airplane takes off (the safety card information
talk) more engaging and useful.
Newbies and Organizational Culture
Attraction-Selection-Attrition (ASA) framework says potential
employees will be attracted to organizations whose cultures
match their own personality.
 Person–organization fit is the degree to which a person’s personality and
values match the culture of an organization.
 Organizations will select candidates based on whether their personalities fit
 Employees who do no identify with the culture will be unhappy or ineffective
Assimilation is the process of learning norms, rules, and values f
one’s workplace
Assimilation = Socialization + Individuation
 Individuation represents the means by which employees try to
shape the organization to their own style
 Socialization is the process by which employees learn the
rules and ways of functioning successfully in the organization
Socialization Process and Benefits
Socialization consists of the following stages:
 Anticipatory stage happens prior to an employee starting work
and is based on the interview and research processes.
 Encounter stage begins the day an employee starts work and
involves reconciling reality with one’s expectations.
 Understanding and adaptation occurs when the newcomers
internalize the norms and expected behaviors of the
organization.
The socialization process matters because it effects…
 Time to employee productivity
 Employee income
 Satisfaction and Commitment
 Involvement
 Retention/Turn over
Dimensions Addressed by Socialization
Managing Socialization
Realistic job preview (RJP) is the process of ensuring that a
potential employee understands both the positive and negative
aspects of the potential job.
Newcomer orientation session is a common form of training
during which new hires to learn more about the organization.
Mentoring is a process by which a junior-level employee
(protégé) develops a deep and long-lasting relationship with a
more senior-level employee (mentor) within the organization.
Stories serve as a storehouse of information, rationales for
processes and motivation.
***All of the above provide social knowledge, resources, and
psychological support to the employee