Communication Skills(2110002) Active Learning Assignment Chapter- Basics of Communication Presented By: Pooja Bhamboo(130120107011) Branch : Computer Engineering Div: A Communication Communication:(from Latin commaaūnicāre, meaning "to share") is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. It is the meaningful exchange of information between two or more living creatures. Pragmatics defines communication as any signmediated interaction that follows combinatorial, context-specific, and content-coherent rules. Communication is an inherently social interaction, and communicative competence is the ability to engage in intersubjective interactions. Definitions Of Communication According to American Management Association (AMA) “ Communication is the only behavior that results in exchange of meaning.” According to Baird Jr. E. John “Communication is the only process involving transmission and reception of symbols eliciting meaning in the mind of the participants by making common their life experiences.” According to Peter Little “Communication is the process by which information is transmitted between individuals or organizations so that an understanding response results.” Communication process model Sender – Person wishing to share information with some other person Encoding – Sender translates the message into symbols or language Noise – Refers to anything that hampers any stage of the communication process Receiver – Person or group for which the message is intended Medium – Pathway through which an encoded message is transmitted to a receiver Decoding - Critical point where the receiver interprets and tries to make sense of the message Verbal and non-verbal communication • • Kinesics is an important component of “NON VERBAL” communication In this , the movement of the body conveys many specific meaning. Kinesics movement carries a risk of being misinterpreted in inter cultural communication situation. • Kinesics includes :1. GESTURES like shaking hands , nodding ones head in agreement , etc…. 2. POSTURES like body position ,straight posture conveys your confidence. 3.FACIAL EXPRESSION:- Sad face conveys we are listening , even though we show good result. • Speech signals arrive at a listener’s ears with acoustic properties that may allow listeners to identify location of the speaker (sensing distance and direction, for example). Sound localization functions in a similar way also for non-speech sounds. The perspectival aspects of lip reading are more obvious and have more drastic effects when head turning is involved.