I. EXECUTIVE SUMMARY The Total Element Glove Company strives to produce a glove that is durable to the consumer at a lower price and easier to maintain over time. We take pride in our innovativeness whether it comes to our design as a product, the ideas that our staff produces, and finally, a company looking to impact the goalkeeper glove market. Although the company is brand new, we look to change how goalkeeper gloves are produced, priced, and distributed to the consumer in the New England Area. II. INTRODUCTION AND BACKGROUND Goalkeepers have one simple mission, to keep the ball out of the net. Sometimes that is a very difficult task going from a turf field to a grass field or to a game where it is raining or even an indoor game where the surface is the worst for gloves. The solution to an array of environments is a set of gloves that can adapt to its surroundings. This product is called The Total Element Glove. Our mission is to enhance the performance of the goalkeeper position by creating a set of gloves that can adapt to the inverse weather conditions. The palm is removable so the user can put on all sorts of palms on the glove. Whether the user likes a soft palm, a hard palm, a water resistant palm, thumb protection, no thumb protection, Fingersaves or no Fingersaves, texture of the glove, or style of the glove its all up to the user. Underneath the latex of the glove is all Velcro so all one has to do is secure the latex on. The Total Element Glove gives any goalkeeper the freedom to choose whatever preference they would desire and prevents the player to purchase three to four different gloves, which can run very expensive. The Total Element Glove is the solution to the adverse conditions that are out there in the game today. III. PRODUCTS AND SERVICES The Total Element Glove is a goalkeeper glove that is designed so that when used properly, it will enhance the catching ability of the goalkeeper. Whether it is dry, wet, hard ground, soft ground, turf, or grass, the goalkeeper will have the best chance of catching that ball without bobbling it. The headline product that will be the face of our company will be the actual glove. This goalkeeper glove will have a gun-cut to the glove, Fingersave like technology along the fingers of the glove, and a synthetic blend of latex that is the most durable latex made yet. Some extensions of the glove will include the replaceable latexes that perform under certain types of weather, glove wash to properly wash goalkeeper gloves, and a line of apparel that will supplement our product. What is different from other goalkeeper companies is that they do not supply a glove that is similar to the Total Element Glove. Nothing in the market is like this. Also, the goalkeeper glove industry doesn’t have an apparel line as well. Nike, Adidas, and Puma have apparel lines but it was marketed to a broader audience of people. Here are some features that the Total Element Glove will give to our consumers: A removable latex palm to apply different types of latex When purchased online, a glove that can be customized to the consumer’s preferences (i.e. design, thumb wraps, Fingersaves, stitching, type of cut). A glove that will save our consumers money in the long run A product that will be in competition with other top of the line gloves when it comes to quality, performance, and customer service. Giving the consumer more flexibility of what they want in a glove at a cheaper price rather than purchasing many different types of gloves. IV. SITUATION ANALYSIS Economic Climate The target market that the Total Element Glove will exploit is high school and college males ranging from the ages of 17-24 who participate in varsity and college level competition that live in the New England area. A proven track record has been found that high school and college student know how to spend. In 1999, teenagers spent $141 billion worth of goods and services (Lord, 1999)and spending has jumped to $189.7 in 2006 (Tsai, 2008). Our target market we are trying to reach falls in the Generation Y category. Generation Y is people who were born between the years of 1977 and 1994 (Lord, 1999). Much of the spending that the Generation Y is spending is technology, recreational items and services, and food (Tsai, 2008). This generation works very well with technology when it comes to texting, social networks, the Internet, and blogging (Tsai, 2008). These mediums are the most effective way to reach this particular generation. With today’s market however, our consumers have become more unstable and unpredictable then ever before. Consumers in all sections of the economy are looking for ways to cut back on expenses. Legal Environment There are not many legal issues when it comes to marketing a goalkeeper glove to the general public. One problem we may encounter is to try and get our product endorsed but that company already took a particular endorser. Regular taxes and tariffs would apply to our product when sold in the United States and oversea markets. One patent that is throughout the goalkeeper industry is the latex patent (“Goalkeeper’s glove with,” 2000). Another patent that we will have to deal with accordingly is the Adidas Fingersave technology. This technology is featured in many goalkeeper gloves and will be featured in our gloves as a prototype of the patent. Otherwise there are no present legal issues with our product and marketing it. Demographics The population in New England in the year 2000 was 13,206,943 ("Census 2000 population," 2000). Out of the six states in New England, New Hampshire has the strongest increase in population with 11.4% between 1990 and 2000("Census 2000 population," 2000). What has also changed significantly in the region is the racial diversity. Racial diversity increased in New England due to a gain of 407,000 in its minority population, primarily of Asian or Hispanic decent (Johnson, 2009). The white population declined by 60,000. 31.2 percent of the area’s population resides in the Boston metropolitan area. 56.2 percent live in the other metropolitan areas of New England located in areas like Hartford and New Haven, Connecticut, Providence, Rhode Island, Springfield and Worcester, Massachusetts, Manchester, New Hampshire, Portland, Maine, and Burlington, Vermont(Johnson, 2009). The remaining 12.6 percent reside in the nonmetropolitan, or rural, areas of New England. Although the region continues to grow, Massachusetts is losing people to other states in New England, especially New Hampshire (Johnson, 2009). The region remains economically diverse and is starting to gain national recognition for its emerging recreational services (Johnson, 2009). Demand Trends Some of the major concerns in this market are paying tuition for higher education beyond high school, the job market and the economy, and are very self-conscious about their identity. Both males and females tend to be very brand loyal and worry about their selfimage. Because of this self-conscious and paying college tuition many of these people hold down part-time jobs, which allows for us marketers to attack their discretionary income (Tsai, 2008) . Many of their products they purchase promote their own satisfaction even though they remain very close to their parents, which also allows the market to tap into their discretionary income. By the year 2010, the prediction is there will be more than 100 million people in the United States which will further eclipse the spending amount that was set in 2006 which makes this market very marketable considering their spending habits and how advertisements are distributed (Tsai, 2008) . When it comes to goalkeepers, they also tend to be very brand loyal, once they find a glove they like, they tend to stay with that same glove or that same company. In order to sustain growth in this market, we must sway the opinion of our users and give full customer satisfaction to our customers. If the customer is not satisfied, then they will go on to another product. As to the growth of the sport. Soccer is one of the faster growing sports in the United States today. Many events has transpired in the United States has helped the growth of the sport in a myriad of ways. David Beckham’s move to the Los Angeles Galaxy, the recent flurry of stars coming into Major League Soccer, the women’s World Cup victory in 1999, and the recent surge of success from the men’s team in the FIFA Confederation’s Cup has brought much interest to the United States when it comes to market the sport (Wilner, 2008). In response to this gain of popularity, FIFA has purchased the television rights of the next two World Cups in 2010 and 2014 (Wilner, 2008). Why will the Total Element Glove succeed? With today’s unstable economy and people cutting back on expenses, most consumers are looking at alternatives for items at a cheaper value. One of the problems with goalkeepers is that it is an expensive position to play in any sport. Not only do they have to supply their own cleats, shin guards, and game day clothing. Goalkeepers also have to purchase multiple goalkeeper jerseys and multiple gloves. Every smart keeper has at least two to three gloves. One to practice with, one for game days, and one just in case if the game day pair gets wet. On average, gloves cost approximately $70-$80 but game day gloves generally run higher and practice gloves usually runs lower. Competitive goalkeepers will spend over $200 just alone on gloves, then another $200 for cleats, socks, shin guards, uniforms, and etc. Product Life Cycle The product life cycle of a goalkeeper glove will be much like any other glove. The initial introduction of the product will grab attention and buyers if the product is deemed worthy. It will grow when it comes to attention and sales until a competitor that rivals that product makes something else that will perform. The product will mature, less attention will be on the product and sales will drop. The product will go on clearance and be replaced with a new and improved product that will revert back to the beginning of the product cycle. Goalkeeper glove industries must remain innovative. Players are constantly looking for something that will give them the best opportunity to win and if one product is better than the other, then that player will purchase the better product. Technological Trends Goalkeeper gloves have not really changed in the past five years. Each company has tried different types of latex blends with other materials but nothing has revolutionized the industry since Adidas’ “Fingersaves” and now the gloves have finger spines to them for additional support (“Goalkeeper’s glove with,” 2000). Also some companies have developed additional cushioning on the knuckles for a harder punch for goalkeepers. Other companies have developed different cuts of gloves for certain hand types. Some new technology that companies are looking into is to keep hands warm during colder games. Looking into the future of goalkeeper gloves, new blends of latex will come out which will impact the catching ability of goalkeepers and maybe a latex blend that will be resistant to machine wash but otherwise I do not see something significantly changing in the next five years. Competitors Nike - Nike Total 90 Confidence Goalkeeper Glove Closure: Half-wrap wrist belt Extended Palm: yes Glove Type: Sun, Wet, Hard Gussets: yes Palm Durability: 5/5 Palm Grip: 5/5 Palm Material: 6 mm contact foam Thumb Wrap: yes Strengths: internationally recognized, well respected glove, durable, endorsed Weaknesses: expensive, rarely found in athletic stores Threats: Uhlsport, Sells, and Reusch making comparable gloves at cheaper prices Current Market Share: 25% Current Actions in the Market: endorsed by Edwin Van de Sar (Manchester United) Response: to market a cheaper glove, just as durable, last longer, endorse it with another comparable superstar. Uhlsport - Cerberus Bionik Closure: Wrap-around bandage Cut: Gun Cut/Rolled Fingers Extended Palm: yes Finger Protection: Locking Finger Spines Gussets: yes Palm Durability: 5/5 Palm Grip: 5/5 Palm Material: 6 mm Absolutgrip Thumb Wrap: yes Strengths: German made, well respected glove, durable, high customer satisfaction Weaknesses: expensive, rarely found in athletic stores, imported Threats: Nike, Sells, and Reusch making comparable gloves at cheaper prices Current Market Share: 20% Response: Bionik Technology Reusch - Raptor Pro Duo Ortho Tec Goalkeeper Glove Made In: Imported Backhand Material: ESS support system Closure: Bandage wrist Extended Palm: yes Finger Protection: Locking Finger and Thumb Spines Glove Type: Sun, Wet, Hard, Indoor Gussets: yes Palm Durability: 5/5 Palm Grip: 5/5 Strengths: Well respected glove, durable, high customer satisfaction Weaknesses: Expensive, rarely found in athletic stores Threats: Nike, Sells, and Uhlsport making comparable gloves at cheaper prices Palm Material: Duo Mega Grip foam Thumb Wrap: yes Current Market Share: 16% Current Actions in the Market: Bionik Technology What makes their products “better” then the Total Element Glove is the reputation that they have already established. Goalkeepers tend to be very brand loyal. Once they find a glove that they like, the consumer tends to focus on that one company. What is also better about their product is the reviews of their product. No goalkeeper is going to go in blind on a product that has not been reviewed yet. Our final weakness to the Total Element Glove is that a lot of these gloves are designed to be for all elements. What they do lack however is the fact that their latex is not replaceable. SWOT Analysis Strengths: The Total Element Glove is a revolutionary idea. It saves the consumer wear and tear on one piece of latex and can distribute the use to other blends of latex. It is also cheaper to the consumer on the long-term basis because of the ability of the latex to be replaced on the original product. Our product is going to cost approximately the same to produce just like other gloves and because of the economic conditions we are in today, a lower price will appeal to the customer more. Weaknesses: The Total Element Glove is a brand new brand in a brand loyal market. This company does not have a reputation that people can refer to. Endorsements of our product are non-existent, and goalkeepers are going to be hesitant to take a chance on our product. Opportunities: With a weakened economy, a lower price of our product will be appealing to consumers. Our product is something that can change the industry, especially in the New England area. Finally, this can allow the Total Element Glove to get involved in New England soccer by showing up to tournaments, New England Revolution games, and other soccer related events like goalkeeper camps. Threats: Other companies will come out with prototype like ideas once the release of our product comes out if it gains their attention. Another threat may be there is no room for such a company like ours that can penetrate this company. Finally, the industry is very innovative and we can be easily jumped if we do not continue to be innovative. V. ANALYSIS OF TARGET MARKETS Macroeconomics and Microeconomics The Total Element Glove will be distributed by the means of retailers such as Olympia Sports, Modell’s, Dick’s Sporting Goods, small sport suppliers that specialize in soccer products, and online retailers like Eurosport and World Soccer Shop These retailers will in mainly responsible for selling our product against the competition of other goalkeeper gloves. The Total Element’s aim for this widespread distribution is because the company name is unknown and by getting it through multiple means of distribution will aid us in credibility. Micro economically speaking we are going to primarily dealing with conservative buyers. Our target is going to analyze what our product is going to offer and how long it is going to last. What will also cause our consumers to be conservative is that we are a new company and a brand new idea in the market. The mentality of our consumer does involve research on our product but it is at a limited basis. This mindset will go against us if we do not get our name familiar in the market. Segmentation Market segmentation of the Total Element Glove will go as follows. The first segmentation will be the age of our user. The age we are trying to target is between the ages of 17-24 years of the male type. The next segmentation we will use is the geographical area. The Total Element Glove would like to use the bottom up approach by developing a customer profile in New England first then expanding to other regions of the United States and eventually throughout the globe. The final segmentation we will use is to breakdown the product usage. We want our customer to know they will be using this product frequently. We want the serious goalkeeper who practices and trains almost everyday and playing multiple games a week. The reason why we selected male goalkeepers between the ages of 17-24 is because they are heavily involved in a sport either in high school or college. They practice almost everyday and have at the most three games a week. Those particular goalkeepers are going to need a durable glove so we chose them. The geographical profile of New England was selected because of the region’s inverse weather conditions. This will prove the product is really efficient in inverse climates. Finally, we are seeking customers who do their research on what they buy and looking to save money, this product is among the other top of the line gloves while saving the customer money in the long run buy only replacing the latex instead of the whole glove. Market Size In the New England region, there is a wide array of teams that vary in levels of skill and quality. An estimate of our target market would involve 15,000 goalkeepers who play competitively in the region of New England. Although a mostly Caucasian market, the New England population is starting to diversify. Also the level of play in New England is starting to increase with more Super-Y teams getting involved in the New England region. The growth looks promising due to the continue growth in soccer as well as the emergence of Tim Howard as an elite goalkeeper which should appeal to viewers who want to idolize him. This growth however will be slow and will take some time to develop. Market Research In order to understand our market more, we had the opportunity to interview some goalkeepers that shared their opinion on their own experience with goalkeeper equipment. Here are some of the questions that we asked them: What goalkeeper glove companies do you seek when making a purchase that you would use for games? How do you go about drying your gloves? How many pairs of gloves do you go through a season? What is the most you’re willing to spend on a goalkeeper glove for game day? What features does a goalkeeper appreciate on a glove? Would you think a hand molding that is applied to your glove so it fits the user perfectly would enhance performance? Would goalkeepers like you appreciate customized stitching and graphics to personalize your glove? Where do you play soccer? Do you play at the varsity/collegiate level? Approximately how many games do you play in a season? Focus Group Summary SUBJECTS: George Kaltsas Brian Goleman Katherine Denham My focus group aided me to understand that people do care about the price and durability of the glove and comes in great concern when it comes to making a purchase. They also are afraid to lose some quality when it comes to a cheaper glove though. One goalkeeper I spoke too played varsity soccer for his high school and is currently in college. He was very aware of the prices of gloves and often complained how he would go through a pair of gloves very quickly. He bought his own equipment so the price of something was a big factor in his shopping experience. He did dry his gloves in the dryer, which breaks down the latex padding much quicker then other methods. Another goalkeeper I spoke with was playing at the collegiate level. He was obsessed with Uhlsport gloves. He hasn’t purchased a different brand of gloves since his first year of varsity soccer. Price wasn’t much of a factor when it comes to purchasing his gloves and he dried his gloves with a hair dryer if needed. He would personally love a glove that would breathe easier. He often complains his hands get really hot during some games. He definitely appreciated the thumb wrap and the plastic fingersaves in his glove. The last person I questioned was a former keeper. He appreciated the idea that I proposed. She definitely took a liking to the customization of the gloves because her cleats have a custom stitching as well. She was also convinced that a molding of your hand and having the glove customized was a good idea and that it would improve performance. All the keepers did come to the conclusion that the latex in the gloves wears down too fast. Overall, I received some good feedback about my product. They definitely liked how it will be cheaper to maintain then purchasing new gloves season after season. They also liked how it can adapt to different elements by putting on a different type of latex. They did suggest however if there would be an easier way to dry gloves without ruining the latex. At some point, I would like to develop latex that could withstand machine dry elements. Product Benefit The main product benefit that will segment our consumers is the replaceable latex. This will most definitely attract the cost-wary consumer. Another benefit that will segment the market will be a goalkeeper that jams his fingers a lot. The locking finger spines will help protect goalkeepers who are prone to jammed fingers. Finally, the last benefit that will segment the market is the performance of the glove. This will attract more serious players who are committed to the game and play in a constant basis. The customer is eventually going to need to purchase new goalkeeper gloves once they are worn down. The customer is going to do some research on what certain products gives the consumer. The consumer will compare and contrast those particular products to see which benefits suit him/her best. Once the customer purchases a product he/she will put the product into action and break it in to get a feel for it. After getting a feel for the product, the customer will exert his/her feelings about the product to fellow goalkeepers, coaches, and other people. If the goalkeeper likes the product, praise will be spread about it and more people will purchase it, if the goalkeeper didn’t like it, then bad publicity will be spread and therefore sales will go down. VI. SPORT MARKETING OBJECTIVES To spread the name of The Total Element Glove To make an appearance at a tournament in each state of New England in five years. To be involved with at least five soccer camps in the New England area in one year To be involved in the Region I Championships for the Super-Y League in the next three years. Establishing a consumer base To have a goalkeeper camp sponsored by The Total Element Glove in five years. Have a market share of at least 10% by the 2nd year of operation. To have sponsorship in New England Revolution games by the end of the second year of operation. Expand our target Have 12-16 years of age goalkeepers targeted by five years. Implement a apparel line in four years. Innovation and Growth Develop a latex that can withstand machine wash in the next ten years. Expand our target to the northeastern United States and the Northwestern United States in the next ten years. Have a market share of 15% by ten years of operation. VII. Sport Marketing Strategies and Tactics Market Penetration The Total Element Glove is a for-profit organization and must devote part of its budget and earnings to remain innovative in this competitive goalkeeper glove industry. The company must establish a core group of consumers that can be considered reliable in order for this business to survive and have success. A strong and reliable product will go a long way for this company to start up. The plan is to have the consumer purchase our product for its performance in inverse conditions and the cheap cost to maintain the glove at an optimal performance. The Total Element Glove will be the only glove the user would use, and the palms will be interchangeable. Latex is an inexpensive substance to produce and is much cheaper to replace then latex, polyester, and polyurethane. Although people consider that soccer is a cheap sport to play economically versus other sports, many of the people who play are economically diverse. To appeal to the lower income goalkeepers, this is a great product that doesn’t sacrifice performance at a higher price initially, but much cheaper in the long run. Market Expansion What the Total Element Glove would like to accomplish is to expand our market share beyond the goalkeeper market. We want to make other gloves for other sports that can withstand all the elements that the weather can throw at us. Some sports that the Total Element Glove would like to tap are wide receiver football gloves, batting gloves for baseball, and golfing gloves. Product Development With our product being goalkeeper gloves we would like to make a line of apparel that would compliment our goalkeeper gloves. What can also be done is to make soccer cleats that would be specifically engineered for goalkeepers. Some other potential ideas would include padded undershorts, shin guards, and undershirts. Diversification With the involvement that we do with latex, what the total element glove would like to do is to eventually develop a more durable latex that can withstand machine wash and drying that a consumer would normally do with other clothes. If the Total Element Glove were to accomplish that, we would have the whole goalkeeper glove industry coming to us, as well as the health industry expressing much interest to this idea. Brand Management What we want out of the Total Element Glove brand is a sign of innovation. The people that we aim to hire are people who are on the cutting edge, thinking outside of the box, and breaking the boundaries that the industry has set up. The Total Element Glove wants our consumers to have an effective product for the consumer that does not wear down as easily and have that product maintain itself for a longer period of time than the rest of the industry has on their product. Our relationship with our consumers is vital to us because we value their opinion just as much as our product. They are the heart and soul of this industry. A game of soccer is the foundation of what our product delivers, it delivers much more then just a product, and us as the Total Element Glove want to be part of it. This company wants to be known in multiple means of media like at soccer camps, tournaments, and professional level games as a company that cares for our consumers. Relationship Marketing The people at The Total Element Glove embrace the idea of relationship marketing. Building a relationship with our customers is among the upmost important tasks this company takes seriously. Our company values the opinion of what the consumer thinks of our product and if it measures to expectations. The Total Element Glove value our customers opinions and can contact the company at anytime to express their opinion about our product. By knowing your opinion, it better helps us how to serve our consumers better and what can be done to improve our product and service. Our ultimate goal is to establish a strong and loyal consumer base where together, we can build a strong product for the game of soccer, and make it affordable and attainable for our consumers. Tribal Marketing Much like snowboarders, goalkeepers like to identify themselves as an independent position in soccer. We would like to incorporate an idea similar to what Puma has done with the Puma “Goalkeeper’s Union”. If we were to establish such a relationship with our consumers, it would give them a sense of belonging and passion with our product. In order to establish a core audience, on our company website, there will be a specific group of members where people can sign up and get tips on how they can improve their game as a goalkeeper. There will also be other forums where people can interact with each other on how the product can improve, talk about soccer, and other popular soccer ideas. The goal of tribal marketing is to establish our consumers as not people who purchase our product, but as goalkeepers who are willing to succeed in their position and to strive the best to their ability. Marketing Mix Product The product of our company is the Total Element Glove. The goalkeeper gloves is the headline of our company. What is also part of the product is the customer service of our product. We want to assure that our product is an efficient and valuable product to our consumers. Our product will focus in the customization to our consumers. We want to develop a product that will suit our consumers in such a fashion that they feellike they have our attention and not just a number in a crowd. Ultimately, we want our product to exceed customer expectations. Price What the Total Element Glove strives to do is to lower the market price of goalkeeper gloves. We believe that a lower price will appeal to the consumer, especially during the economic recession that we are in. The Total Element Glove will be priced at $75.99 with the replacement latexes at $9.99 for each particular type of latex the goalkeeper prefers. This price will appeal to the goalkeepers due to the fact they have the largest costs when it comes to equipment in soccer which is an additional $100-$150 on top of the average of regular field players. The price of our product is elastic due to the fact that it is not a necessity but people are going to look at price as a significant factor. Place The Total Element Glove will mainly operate in the New England region. Much of the focus will be on upper level club teams and successful high school teams in the New England region. The headquarters, distribution, and production will be in Massachusetts due to its population versus the rest of New England. The product will be sold however through retail stores such as Sports Authority, Dick’s Sporting Goods, Modell’s and other small sport shops as well as through the company website. Although we want to be unique, some people are not going to have that ability so we would like to supply to the mass people while supplying people who want a unique product as well. Promotion When promoting our product, we want our consumers to be aware, interested, desire in our product, and initiating action. We will create awareness by being at events such as tournaments, games, camps, and professional games. At these events, we will hold product demonstrations as well as skills challenge that are exclusive to goalkeepers. Interest needs to start by having interaction with the product. After the establishment of interest has been set, we want our consumer to desire our product and to interact with us in order to become a better company for our consumers. Finally, by having all of this knowledge together, the Total Element Glove can be innovative in their product and give the consumer the best possible product available. Public Relations The Total Element Glove will promote themselves in the upmost manner as a responsible company internally and externally. The company takes pride in the fact that we get involved in the community when it comes to events such as professional games, tournaments, and camps. We take customer service very seriously and want as many satisfied customers as possible when it comes to the best of our abilities. Overall,the Total Element Glove company will strive to promote moral and ethical behavior, sound business practices, and finally, distribute a product that is fair to the company and the consumer. WORKS CITED Johnson, K. (2009, September 24). The Changing faces of new england increasing spatial.and.racial.diversity..<http://carseyinstitute.unh.edu/publications/R eportNE_Demographics.pdf >. Lord, M. (1999). It. U.S. News & World Report, 58. Tsai, J. (2008, November 1). Who, what, where, when, y. CRM Magazine , 12(11). (2000, January 12). Census 2000 population results for new england. http://www.dlt.state.ri.us/lmi/census/pop/neweng.htm (2000, December 19). Goalkeeper’s glove with latex layer. <http://www.patentstorm.us/patents/6161221/description.html >. Wilner, B. (2006, December 15). Fifa deal delivers kick for u.s. soccer. Sportbusiness International, 25,